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Eloquant Logo

Cloud Contact Center Customer Experience platform

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Eloquant - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Eloquant overview

What is Eloquant?

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Eloquant Cloud CX platform is a partner committed to helping European companies to manage, orchestrate, measure, and improve their conversations with their customers' thanks to an extended Cloud Contact Center and Voice of Customer Solution.

Starting price

Free

Alternatives

with better value for money

Eloquant’s user interface

Ease of use rating:

Eloquant reviews

Overall rating

4.3

/5

19

Positive reviews

42

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.42/10
Rating distribution

5

4

3

2

1

7

11

1

0

0

Who uses Eloquant?

Based on 19 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Transportation/Trucking/Railroad
Insurance
Higher Education
Information Technology and Services
Others

Use cases

Call Center
Telephony
Customer Support
IVR
Customer Satisfaction

Eloquant's key features

Most critical features, based on insights from Eloquant users:

Queue management
Computer telephony integration
Chatbot

All Eloquant features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Agent interface
AI copilot
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automated responses
Automated routing
Automatic call distribution
Blended call center
Callback scheduling
Call center management
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transcription
Call transfer
Call whispering
Campaign management
CES survey structure
Chatbot
Chat/Messaging
Collaboration tools
Communication management
Computer telephony integration
Conferencing
Configurable workflow
Contact database
Contact management
Contextual guidance
Conversation intelligence
CRM
CSAT survey structure
Customer database
Customer experience management
Customer history
Customer journey mapping
Customer segmentation
Customer support
Customer surveys
Customizable branding
Customizable Caller ID
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Data visualization
Drag & drop
Email management
Employee activity monitoring
Engagement tracking
Feedback management
File transfer
For cloud phone systems
Gamification
Inbound call center
Intent recognition
Interaction tracking
IVR
Knowledge base management
Knowledge management
Language detection
Lead qualification
Live chat
Machine learning
Manual dialer
Mobile access
Monitoring
Multi-Channel communication
Multi-Channel data collection
Multi-Channel management
Multi-Language
Natural language processing
Negative feedback management
NPS survey structure
On-Demand recording
Outbound call center
Performance management
Performance metrics
Pre-Configured bot
Predictive analytics
Proactive chat
Process/Workflow automation
Progressive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Recording
Remote support
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Search/Filter
Sentiment analysis
Single sign on
SIP trunking
SMS messaging
Social media integration
Softphone
Speech recognition
Speech synthesis
Surveys & feedback
Text analysis
Text to speech
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Trend analysis
Video conferencing
Virtual personal assistant (vpa)
Voice mail
VoIP
VoIP connection
Widgets
Workflow management
Workforce management

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Eloquant pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Eloquant price and value

Value for money rating:

Eloquant support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Eloquant FAQs

Related categories