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Skedda Reviews

Overall rating

4.8

/5

208

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10

Reviews by rating

Pros and cons

User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.
The excellent support is probably the biggest reason why I wouldn't hesitate to recommend Skedda to others, and why I feel confident now sharing it with my colleagues.
Brilliant, lovely customer service. AND a useful, practical product.
They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't.
What I dont like is because Skedda has made the room booking process so easy, some people abuse it by booking rooms but end up not using it. I find myself looking at empty "booked" rooms.
Using Skedda avoids human error in the booking process, and prevents double booking of a room.
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208 reviews

Recommended

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Daniel F.

Government Administration, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely love Skedda

Reviewed 3 years ago
Pros

Absolutely love Skedda. Even when we were at the free tier, the customer service was fast and excellent. Very impressed from the start.

Cons

N/A -- Not sure what else to write here, won't let me submit.

MS
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Monique S.

Libraries, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy scheduling for library meeting rooms

Reviewed a year ago

We worked with the free version for a while (only entering half of our rooms) to test the functionality. I was very impressed with the support we received as I tried to figure out how to apply their system to our setting. The ease of use, price point, and great support made this a wonderful option for us.

Pros

Skedda provides an easy to use interface for our staff to schedule meeting rooms and for the public to be able to see events and availability. The cloud hosted option removes a lot of the headaches we had with our previous software. And the support has been great for helping us find ways to make the product work for our needs.

Cons

Public libraries are different than business settings in that everything we offer is essentially free and we have to track a lot of different statistics (monthly room usage broken down by type of meeting). There are features related to charging for room use that it would be nice to be able to disable. And the reporting isn't as robust as would be ideal. But it's easy to ignore the fee sections and the ability to export the stats to Excel gives us all the info we need with just a little manipulation.

Vendor response

Hi there, Monique! Thanks very much for taking the time to leave such a great review of Skedda! We're so glad that we've been able to assist with your library's meeting rooms, and look forward to continuing in this regard into the future! All the best, The Skedda Team.

BM
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Bashkim M.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must have product backed by fantastic and supportive employees!

Reviewed a year ago

We managed to use Skedda to solve the room booking system as an alternative to what was the process which was booking through excel which was inefficient. My experience with Skedda has been made so easy through the help of their staff which I feel all deserve lots of credit. I mainly spoke to two people called [SENSITIVE CONTENT] and they were both excellent. They answered any questions I had and there were quite a few as I wanted it to operate as perfectly as it could and they did so with no qualms. Always so professional and great to receive help from so I wanted to add how great they were!

Pros

The features on the software were incredibly easy to navigate for both the individual setting the framework up and also the Users and there hasn't been much difficulty aside from asking a few questions to staff to see how much we can do with the features. Through the help of staff I have been able to efficiently utilise the software in such a way that it functions without much attention which is great...

Cons

The only con I can think of was when trying to navigate the payment process feature. The way it is set up through the order method of 'if this' or 'when this is met' was fairly hard to utilise exactly how I needed it. However, there are always alternatives for example I simply export the usage to an excel sheet and manually invoice which doesn't take much time and works great so It did not make me have an issue with the software at all!

Vendor response

Hi there, Bashkim! Wow - what an amazing review! What more can we say? So encouraging! From hearing that the Skedda platform increased productivity and removed booking hassles by freeing your team from the spreadsheet, to the fact that we were the standout platform amongst 15-20 others, to hearing that our success team members were so supportive to you, this is all so amazing! We so value your support, and hope to continue in helping you manage your spaces in a way that helps you and your team tackle the things that really matter at your organization. All the best, The Skedda Team.

AR
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Verified reviewer

Industrial Automation, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Manage your meeting room bookings through Skedda

Reviewed 4 years ago
Pros

We have been using Skedda to manage our interview and meeting room schedules. In the past, this was handled by the receptionist and would be done using paper and pen. Now, the respective users are managing their own room bookings. These are the strengths of Skedda: 1) All online and completely paperless. As I mentioned above, we would be printing weekly calendars on paper and filling these out for...

Cons

Skedda can improve by adding a free-form time interval option to the scheduler. The intervals are currently done in 15 minutes which is too rigid for me.

Vendor response

Thanks so much for such a helpful review! Great feedback on smaller incremental / granularity times on the scheduler - we'll reach out with any developments on this front.

AR
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Verified reviewer

Libraries, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No fuss room booking

Reviewed 5 years ago

Working with Skedda has been great. It saves us tons of time.

Pros

I oversee a library system. Throughout our locations, we have meeting rooms that are available to the public. Previously, we had to book this over the phone on an Outlook calendar. Skedda saves us time by allowing our customers to book the rooms themselves. It's simple and straightforward- it does this one thing very well. Our meeting rooms are now booked constantly, with little time needed from staff.

Cons

Customizing it took a little bit of time. That's a plus, too, however, as we were able to configure it to look just how we wanted it to. Just took a bit of time.

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Sergio J.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It brought order from chaos in my office.

Reviewed 5 years ago

We have a very simple way in our office now to manage spaces such as training room and meeting rooms.

Pros

I have been using it in my office building to manage spaces, and it has been a great solution to bring order to all teams, it is very easy to use for the users to make reservations, and it also is very easy for admins. It even manage payments from customers who want to rent your spaces from 30 minutes up to several hours or days.

Cons

There is not much to say about cons because i really like this app, you can even integrate it with Google calendars if you use the paid version.

BE
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Brad E.

Religious Institutions, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skedda for Reserving Space in Shared Used Complex

Reviewed 6 months ago
Pros

easy to use; not overly complex. Authority levels for user access simple. Email notifications. Well designed.

Cons

Would like to schedule by the day, similar to hotel rooms.

Vendor response

Hi Brad, Thanks so much for taking the time to leave your review of the Skedda system. It's great to hear that we've made such a good fit for your requirements. Feel free to reach out to info@skedda.com and we can chat further about getting full-day bookings set up, if that's something you'd like! All the best, The Skedda Team

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Eduardo G.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great For Small Business!

Reviewed 5 years ago

The easiest way to share common spaces in your company, specially inhouse meetings.

Pros

The easy of use and configuration, the customize section has all the things you need for small business.

Cons

Some tools are for Space Rentals as the main core, but not for small business, for example for charging some USD's for each Space.

AR
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Verified reviewer

Financial Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skedda for booking rooms!

Reviewed 3 years ago

It's been fantastic as I said everything has now moved online.

Pros

I love how Skedda has made booking rooms online. We used to have an office personnel with pen and paper who would book for us. Now, everything is online and everyone can see which rooms are free or not.

Cons

Skedda should have a negotiate function where someone can message one who has booked a room. They can also integrate this with calendars such as Google.

TO
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Trish O.

Individual & Family Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skedda is an excellent, extremely user friend, online booking and scheduling system for our venue

Reviewed 4 years ago

We are a busy community centre that caters to a diverse range of services and events. We needed a system that would allow us book out rooms for varying times and reoccurences. Previously we had used excel spreadsheet but this was hugely time consuming and required lots of human resource hours to set up and maintain. Skedda is so easy to use, bookings, cancellations and rescheduling are made in seconds. The ability to book rooms for daily, weekly or monthly events and choose an end date is a huge plus.

Pros

We have a large organisation comprising of personnel with different IT skills and capacities. It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.

Cons

I cannot think of anything we like least about this software.

TF
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Tomas F.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cricket Club Net Booking System

Reviewed a year ago

Fantastic!

Pros

We can create a number of different user types using the "tags" system to allow parents and juniors artificial net opportunities and senior players nets in the middle. Recurring bookings are used for club training nights. We can limit the number of nets a user can book and the levels of flexibility to support our head coach with his personal 1:1s makes this a vital club tool. The ability to remove billing details over the winter and the platform sit dormant (with all the setup remaining intact) is hugely advantageous for us.

Cons

The unique link that is sent for registration carries the user "tags". If a member chooses to use that link in the future to book this removes those tags. We have got around this by providing "first registration" and "ongoing" booking instructions but it has caused inbound queries from members. As a volunteer-led organisation these types of chats would be great to avoid to save people's time.

Vendor response

Hi Tomas, Wow - thanks so much for leaving such a great review of the Skedda system! We're so glad to be helping you out with the scheduling and booking of your cricket club's nets. Wishing you all the best in your space-scheduling endeavors with us, and we hope to continue impressing you with the Skedda system well into the future! All the best, The Skedda Team

JH
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Janet H.

Arts and Crafts, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy, flexible solution to manage use of our shared studio space

Reviewed a year ago

As the administrator, I find it easy to use and to update quickly as the needs of the organization change. The members of our pottery co-op love it because it is easy to use and gives them a good picture of what to expect when they go to the studio (number of people there, and what areas they will be using).

Pros

Skedda is very easy to set up. And user administration is really simple.

Cons

Some part of making conditions for booking were a bit tricky at first. Skedda support answered my questions and helped me set them up. With those examples, the rest was easy.

Vendor response

Hi, Janet! Thanks so much for the awesome review that you left for Skedda! It's so great to hear that we're the space-scheduling solution you've chosen to go with! We're glad that our support team was able to offer the help you needed while getting set up, and that the system itself was fully-featured and simple enough to get moving quickly with smart space management! We look forward to tackling space-management at your pottery co-op now and into the future! All the best, The Skedda Team

KS
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Karl S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Booking system that works

Reviewed a year ago
Pros

We started using the free version of Skedda 3 years ago as a booking system for open outdoor beach volleyball courts in 4 different places. What we liked about Skedda was that it was really easy for new members to sign up and they could reserve court right away. It was also super easy to work with as an admin, setting up the venues and time slots, and even see how many booked over the year, and all this was in the free version. So when we needed scheduling system for our business (indoor beach volleyball courts for customers to rent) there was no question that we took the business version of Skedda for our company.

Cons

Unfortunately Stripe which is the payment partner of Skedda does not offers service in our country, so we can not use the payment feature.

Vendor response

Hey, Karl! Thanks so much for taking the time to write such a great review of Skedda with the world. It's so great to have a long-time user share such encouraging feedback about the platform, and we're so chuffed that you found Skedda easy to set up and a pleasure to use for your business. All the best, The Skedda Team.

AS
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Alecia S.

Sports, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Created safety for our Tennis club during the Covid Pandemic

Reviewed a year ago

We were a rather unstructured tennis club but when the Covid pandemic hit we had to start controlling access to our courts to ensure there weren't people hanging around waiting to play. I searched for a cost-effective solution for an online booking system and came across Skedda. The free usage option was great because it allowed me to freely test the system without having to pay. Items that require payment are highlighted making it a transparent system. I set up the conditions and parameters for our club in an hour or two and find it easy to make tweaks and adjustments. It is also great for collecting data on the usage of our courts. I am very happy that I found this option for our online booking system.

Pros

It was relatively easy to set up and our tennis club members (who are not very tech-savvy) have easily adopted the new system and enjoy using it.

Cons

Based on how we are using the software I have not experienced any cons. I think the software is great.

Vendor response

Hi Alecia, Wow - thanks so much for taking the time to leave such a great review of Skedda! It's so awesome to hear how we were able to assist with adding the structure you needed to manage your tennis courts, a little more stress free! We look forward to many more bookings and the privilege of helping with managing your spaces! All the best, The Skedda Team.

PF
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Pat F.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The implementation of Skedda has revolutionised our Club Court Booking system.

Reviewed 6 years ago

The implementation of Skedda Bookings enabled our club to move from a cumbersome manual court booking process to an efficient online system that enabled instant and convenient access to court booking for all our members.

Pros

The whole process of customising and implementing the move from a manual system to the Skedda online system was made extremely easy by the the clear and simple tools as well as superb backup from the team at Skedda. Whenever we needed to tweak something that was specific to our requirements the response was instant. Cannot recommend the system or the support team highly enough. It has transformed court booking at Mullingar Tennis and Badminton Club.

Cons

In relation to our specific needs there is truly nothing that is in any way problematic or that we could identify as an area that needs improvement. It is a great system that does exactly what it says on the box and we are just delighted to have found Skedda.

ST
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Sonja T.

Education Management, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skedda is OUTSTANDING! Nothing could be more user-friendly with better customer support!

Reviewed 6 years ago

We were in a quandary because our local method of scheduling labs experienced a fatal blow. Now we don't have to worry because Skedda takes care of everything. Users are happy, I, as the administrator, am happy and the administration is happy because everything runs so smoothly. Also I love the fact that you can have multiple administrators--that means someone in the office can be a back-up administrator as well as someone in technology support. FANTASTIC Product!

Pros

We use Skedda to schedule our computer labs. The ease with which users can schedule their lab times is unparalleled. They can extend the times if they are going to be in there for more than one period. They can repeat the schedule with the click of a button if they are going to be going for multiple days. It's fast and easy--what could be better than that???

Cons

Regular trusted users can't delete their own reservations if they change their minds about the schedule. But it's really not a big deal for me to go in and delete their reservation. I just think that they would like that flexibility because sometimes plans change.

TD
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Tiffany D.

Individual & Family Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skedda the Great!

Reviewed a year ago

I love it and it has made our company flow better!

Pros

What we like most about Skedda is our workers has the ability to schedule a room with having to call admiration office to book a room. This lets the admin office have more time to attend to office work in stead of booking rooms all day. Also we love the feature with the picture of the room you are booking. This software is really one of the best thing that has happen to our facility. I have introduced Skedda to all my friends with facilities like ours.

Cons

I have found no cons, the fees are straight to the point and a 5th grader can operated the software!

Vendor response

Hi, Tiffany Wow - thanks so much for leaving such an amazing review of the Skedda system! It's so great to hear that we've had such a positive impact on your facility, and we're so happy that our pricing, simplicity and Pro-Pack features have changed your space-booking workflows for the better! We look forward to helping you (and hopefully some of your friends, too!) manage your spaces in 2022. Thanks so much, The Skedda Team

TR
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Tricia R.

Recreational Facilities and Services, 501-1,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy and customizable

Reviewed 2 years ago

The combination of great customer service and a good product make it an excellent choice.

Pros

User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.

Cons

I would like them to add a feature that shows the current time on the calendar. Anything I had trouble with I just asked customer support and they were FAST to respond and always answered my questions.

HG
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Harvey G.

Sports, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skedda Review

Reviewed a year ago
Pros

Very intuitive, easy navigation, easy to set up, quick access to free technical assistance … very responsive customer service

Cons

No custom options availability outside of software

Vendor response

Hi Harvey, Thanks so much for taking the time to leave such a great review of the Skedda system. We're so glad to hear that our ease of use, quick setup time, and our readily-available support team have made your experience so awesome thus far. We trust that we can continue in this vein into the future, and look forward to all the space-scheduling we'll assist you with in future! Many thanks, The Skedda Team

SS
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Stefania S.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great and easy

Reviewed a year ago

Great

Pros

Easy to use as admin. and for people using it. Convenient.

Cons

Not compatible with calendar e.g. cannot book the calendar and have the option to automatically book the time frame in Skedda.

Vendor response

Hi, Stefania! Thanks so much for taking the time to leave a review of the Skedda system. It's so great to have you adding your voice to the mix and sharing your experience of the system! We hope to continue being your space-scheduling system of choice into 2022, and wish you all the best in your space-scheduling efforts going forward! Thanks very much, The Skedda Team

SP
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Stuart P.

Performing Arts, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic user friendly online software, it just makes sense.

Reviewed 6 years ago

Students can book rooms for themselves in their own time and not queue out side my door anymore.

Pros

User friendly, easy to read and make changes, fantastic for young people to use e.g schools/college, bookingscan be made from a mobile phone/cell phone. The free version is great for departments with low budgets like ours.

Cons

Not able to sort users by date they signed up, cant import trusted users on mass from a spreadsheet, times are in 15min intervals and would be good to make this custom times e.g 12:50pm

PW
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Paul W.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An easy to use, smooth running and reliable hall booking system

Reviewed a year ago
Pros

People seem to find it easy to book our hall using the system and it makes handling the finances around the booking really easy and smooth.

Cons

It relies on using Stripe for bookings payment. Stipe works well, but we did have some problems authorising our account, especially after they blocked it when it wasn't used for a period during lockdown.

Vendor response

Hi Paul, Thanks so much for taking the time to leave your review of Skedda! We're so glad that your users are finding it easy to book your hall with the system, and that financial management is easier because of Skedda, too! We look forward to partnering with you and providing a smooth, reliable booking system to help you with space management, into the future. Many thanks, The Skedda Team

AW
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An W.

Government Administration, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use

Reviewed a year ago

Intuitive and easy to use

Pros

Easy to use Clear overview Can be used by several users at the same time

Cons

you have to pay extra for little features e.g. different colours for certain bookings

Vendor response

Hi there, An! Thanks so much for leaving your review of Skedda. We're so glad to hear that you've found our system to be easy to use, and that it provides you a clear overview of your spaces and their bookings! We aim to continue to provide an intuitive, easy-to-use system for you into 2022! All the best, The Skedda Team

SC
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Susan C.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and Affordable

Reviewed a year ago

Skedda has eliminated the need for unnecessary phone calls to check availability, placing the scheduling power in the hands of the customer. Set up and integration to the web are intuitive and easy to us.

Pros

Skedda allows us to integrate a scheduling calendar onto our website as well as access through a skedda login. This makes it easy both for regular users and occasional users to see what is available and schedule accordingly. Also, the ability to set booking limits and build in turn-over time ensures that time is allotted fairly.

Cons

Four months in to use, we are 100% happy with Skedda and do not have any cons to report.

Vendor response

Hey, Susan! Thanks so much for taking the time to leave such a great review of Skedda. We're so chuffed to hear you're leveraging our automative capabilities to remove the administrative strain of managing bookings for your spaces! We're so glad to see the impact that we're having on your organization, and we hope to continue supporting in this manner into the future! All the best, The Skedda Team

TK
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Tünde K.

Government Relations, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy and Streamlined Room Booking Solution

Reviewed 5 months ago

Skedda is a great solution for anyone looking for an easy and streamlined way to book rooms. The user interface is intuitive and easy to use, making it simple to book rooms in just a few clicks. The biggest downside is the lack of customization options for the booking page, but that can be overlooked for anyone looking for an easy-to-use room booking solution.

Pros

Skedda makes room booking a breeze! The user interface is intuitive and easy to understand, making it simple to book rooms in just a few clicks. I especially appreciate that it's possible to see upcoming bookings and also to manage bookings from a mobile device.

Cons

The biggest downside is that there is no option to customize the look and feel of the booking page. This can be a bit limiting if you want to customize your booking page to match the look and feel of your website.

Vendor response

Hi Tünde, Thanks so much for taking the time to leave your review of the Skedda system. It's great to hear that you love our user interface and that we've benefitted your organization! All the best, The Skedda Team