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Square Appointments
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online booking and scheduling management platform
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Square Appointments - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Square Appointments overview
Based on 251 verified user reviews
What is Square Appointments?
Square Appointments is an appointment scheduling program offering key features such as confirmations/reminders and online booking, among others.
Who uses Square Appointments?
By industry, Square Appointments reviewers are most commonly professionals in health, wellness and fitness (16%). The most frequent use case cited is appointment scheduling (85% of reviewers).
What do users say about Square Appointments pricing?
Most reviewers indicate Square Appointments offers strong value for money, especially appreciating the free plan for solo users and startups. Some reviewers feel credit card processing fees are high, and some users report disappointment with newly introduced charges.
Starting price
per month
Alternatives
with better value for money
Square Appointments’s user interface
Square Appointments pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Square Appointments?
Square Appointments is an appointment scheduling program offering key features such as confirmations/reminders and online booking, among others.
Select to learn more
Who uses Square Appointments?
Based on 251 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Square Appointments's key features
GetApp's analysis of 37 verified user reviews collected between July 2021 and January 2025 identifies Square Appointments' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Appointments' confirmations and reminders capability. They find it valuable for reducing no-shows and last-minute cancellations, as clients receive automated reminders via text and email. Users report that this aspect saves them time and ensures clients are aware of their appointments. They also highlight the ability to customize reminder frequency and appreciate the notifications for both parties. Some users mention the capability is now part of a paid plan, which they find inconvenient. Of the 23 Square Appointments users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.
Ashley A.
Owner
Mateo L.
Owner
Users find Square Appointments' online booking feature highly convenient and easy to use. They report that clients can book, manage, and cancel appointments online, reducing the need for manual scheduling. Reviewers highlight the integration with Google Business Profile and Google Assistant, making it accessible from various platforms. They appreciate the reduced phone calls and the ability for clients to fit appointments into their schedules. Some users mention a need for better customization and route optimization for mobile businesses. Of the 24 Square Appointments users who gave detailed accounts of their use of Online Booking, 92% rated this feature as important or highly important.
See related user reviews
Cerenity S.
Teacher
Ricky G.
Owner
All Square Appointments features
Features rating:
Square Appointments awards
Square Appointments alternatives
Square Appointments
Starting from
49
Per month
Goldie
Starting from
No pricing info
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Starting from
No pricing info
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Starting from
No pricing info
Square Appointments pricing
Pricing plans
Pricing details:
User opinions about Square Appointments price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Square Appointments's price and value, 70% mention it in a positive light.
Most reviewers indicate that Square Appointments offers strong value for money, especially appreciating the free plan for solo users and low-budget startups. They say the free version includes essential features without requiring a monthly fee, making it accessible for new businesses. Users think the integration with Square business accounts at no extra cost adds to its appeal. However, some reviewers feel the credit card processing fees can be high and wish they were more competitive. Some users report that certain features previously free now incur charges, which they find disappointing.
, and
To see what individual users think of Square Appointments's cost and value, check out the review excerpts below.
Square Appointments integrations (31)
Integrations rated by users
We looked at 251 user reviews to identify which products are mentioned as Square Appointments integrations and how users feel about them.
Integration rating: 4.4 (9)
“I live by my Google Calendar, including setting up a calendar to log my clients who purchase packages, so I can tell them at a glance how many sessions they have left on their package. I colour-code events, tasks, appointments, and breaks, so that I can easily see how my day is looking via schedule mode. I've trained clients in being better organised by teaching them how I use Google Calendar. It's a lifesaver!”
“If the booking system can't sync both ways with Google calendar, we would have to choose a different system. ”
Bonita S.
Business Owner
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Square Appointments support options
Typical customers
Platforms supported
Support options
Training options
Square Appointments FAQs
Square Appointments has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Square Appointments used for?
Square Appointments provides online booking and scheduling capabilities tailored for service-oriented businesses across sectors including beauty salons, spas, fitness studios, and professional services. The platform unifies calendar management, staff availability, and client bookings within a system that updates in real time. By centralizing these functions, administrative tasks such as manual scheduling and double bookings are reduced. The software delivers a customizable booking site that enables clients to schedule services around the clock. Unlimited staff schedules allow appointments with specific team members at each location. Google Calendar synchronization prevents conflicts by automatically blocking personal events. Resource assignment ensures proper booking of rooms, stations, or equipment. Class scheduling supports individual sessions and recurring series for group-oriented offerings. Square Appointments integrates with the wider Square ecosystem and third-party applications to consolidate payment and marketing workflows. The system processes major credit cards, contactless payments, gift cards, digital wallets, and payment links within a unified payment platform. Integration with marketing tools enables automated email and text campaigns while customer loyalty programs can be managed alongside appointment booking. API access supports custom integrations and connections with social media channels permit direct bookings from external platforms. Comprehensive management features include client profiles with historical notes, automated reminders and confirmations, and bulk import of client data. Staff management tools encompass permissions settings, commission tracking, and timecard oversight. Reporting and analytics provide insights into sales performance, appointment activity, and resource utilization through customizable reports. The mobile application supports on-the-go management of schedules and payments. Security measures such as industry-standard compliance and encrypted data storage protect sensitive information. Access to round-the-clock support and online resources assists in adoption and ongoing operation.
Q. What are the benefits of using Square Appointments?
Q. What languages does Square Appointments support?
Square Appointments supports the following languages:
English, French, Japanese, Spanish
Q. Does Square Appointments support mobile devices?
Square Appointments supports the following devices:
Android, iPad, iPhone
Q. Does Square Appointments offer an API?
Yes, Square Appointments has an API available for use.
Q. What level of support does Square Appointments offer?
Square Appointments offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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