App comparison
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Free Trial Customer Experience Software (2026)
Last updated: March 2026
368 software options
Sponsored
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.
Read more about Zendesk Suite
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
No Credit Card Required
Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose.
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Zoho CRM Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
No Credit Card Required
A 30-day free trial is available, after which Zoho CRM Plus is priced as follows: $57 per user, per month billed annually OR $69 per user, month-to-month
Read more about Zoho CRM Plus
Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
No Credit Card Required
Free Edition (CRM for entrepreneurs) - Forever free upto 3 Users. Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually). Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually). Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually). Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).
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Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
No Credit Card Required
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.
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livepro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
No Credit Card Required
Pricing starts from $25 per user for the top tier amount of users. Pricing will increase for less users and descrease for more users as you scale up your contact center.
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Preferred Patron Loyalty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Credit Card Required
Packages starting as low as $29/mo
Read more about Preferred Patron Loyalty
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
No Credit Card Required
Free Pro plan (survey): Free for life Pro plan (survey): $39/month Pro Max plan (survey) : $49/month Enterprise plan (survey): Contact vendor for pricing SogoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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Alchemer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
No Credit Card Required
Alchemer pricing is based on your business needs, as follows: Self-Service Survey Software - Collaborator: $55 per user per month, $315 per user per year - Professional: $165 per user per month, $1075 per user per year - Full Access: $275 per user per month, $1895 per user per year Enterprise Feedback Platform - Contact Alchemer for pricing information Voice of the Customer and CX Automation - Contact Alchemer for pricing information
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Survicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
No Credit Card Required
Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations.
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LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
No Credit Card Required
LiveChat is available in 4 plans: Starter - from $20 per seat/month billed annually, or $24 month-to-month Team - from $41 per seat/month billed annually, or $49 month-to-month Business - from $59 per seat/month billed annually, or $69 month-to-month Enterprise - Custom, contact us for pricing details
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Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
No Credit Card Required
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Waitwhile
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Waitlist app & queue management system for every business
No Credit Card Required
Free: 1 location, up to 50 visits/month, 2 SMS/visit. Starter: $29/month for up to 4 locations, 3,000 visits/month, 3 SMS/visit. Business: $49/month/location for 4-10 locations, up to 10,000 visits/month, 3 SMS/visit. Contact Waitwhile for custom enterprise pricing. Discounted pricing is available for annual billing.
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ThinkOwl
A complete AI solution for all your customer support needs.
No Credit Card Required
Starts at $40 per user, per month
Read more about ThinkOwl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management & scheduling for SMBs and enterprise
Credit Card Required
Standard: $199 per user/month - 10 social accounts Team: $300 per user/month - unlimited social accounts Enterprise: Request a Demo - unlimited users, fully customized
Read more about Hootsuite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
No Credit Card Required
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $15/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
No Credit Card Required
Typeform offers a range of flexible pricing plans designed to scale with teams of all sizes. Core Plans Typeform’s Core plans are built for all teams looking to create interactive, high-performing forms. Basic: Create interactive AI forms that connect to your workflow. Ideal for individuals and small teams getting started with data collection. Plus: Make your AI forms more beautiful and on-brand. Includes removal of Typeform branding and expanded customization options. Business: Analyze performance with AI and do more with your data. Designed for data-driven teams requiring advanced analytics and higher response limits. Specialized Team Plans Typeform offers tailored solutions for specific departmental needs to streamline specialized workflows: Growth Pro: Created for marketing teams. Automate and streamline their marketing workflows, with advanced integrations and conversion tracking. Talent: Created for HR teams. Improve your employee experience with best-in-class AI, video, and automation features. Enterprise For scaling teams: Unlock limitless growth with advanced features and support. Our Enterprise tier provides organization-wide security, dedicated account management, and custom volume limits to support large-scale operations.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
No Credit Card Required
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer review management platform for online businesses
No Credit Card Required
Free: $0 per month Plus: $299 per month Premium: $629 per month Advanced: $1,099 per month Enterprise: Contact Vendor for pricing.
Read more about Trustpilot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based webchat assistant for business conversations
No Credit Card Required
Contact BirdEye directly for detailed pricing information.
Read more about Birdeye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
No Credit Card Required
All accounts come with a 7-day free trial period. The Free plan is free forever. You can upgrade the number of visitors you reach with Flows and the number of monthly Lyro conversations. Flows are chatbot automations that follow defined rules. Lyro conversations are AI chatbot conversations that are trained on your knowledge base and frequently asked questions. The the pricing page on the Tidio website to model your potential usage.
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
No Credit Card Required
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
No Credit Card Required
Hotjar offers three products Observe, Ask, and Engage products, offered at different plans and prices. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing
Read more about Hotjar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into growth with Survio.
No Credit Card Required
Personal plans include: Mini - Basic survey tools for personal or educational use Standard - Enhanced features for enterpreneurs, municipalities, and public institutions PRO Business - Comprehensive feedback software designed for businesses - Automations, reporting, and team management Custom - Need more? Scale your seats and survey responses to your need. Includes SSO, Custom login page, SLA and all features in Survio PRO. You will get consolidated billing and a great price per user. Save up to 50% with annual subscription.
Read more about Survio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online review & reputation management for small businesses
No Credit Card Required
Contact Broadly for detailed pricing information.
Read more about Broadly