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Top Rated Customer Experience Software with Free trial - Page 2

Last updated: November 2026

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376 software options

SurveyLab logo

Survey software and questionnaire tool

Best survey tool for customer experience tracking and management. CSAT, NPS / NPS2, CES and closed loop process support.

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Typeform logo

Interactive form builder for data collection

Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.

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LiveChat logo

AI-based live chat for customer support and sales teams

LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Qwary logo

Survey software for hospitality, retail, and other sectors

Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, education, and other sectors gain insights into customer and employee feedback. Administrators can gain insights into net promoter score (NPS), customer effort score (CES), and customer satisfaction score (CSAT) on a unified interface.

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Hiver Omni logo

The agentic customer service platform.

Hiver is the agentic customer service platform where teams and AI work together to resolve complex customer issues across channels.

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Userback logo

Understand what users want, and build what they love.

Userback is a powerful tool for collecting fast visual feedback from any website or application. Simply add the Userback feedback widget to your website and let customers easily provide highly-contextual visual feedback with video and annotated screenshots.

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UXPressia logo

Create customer journey maps, personas & impact maps online

UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!

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VideoAsk logo

Get personal with face-to-face interactions: at scale

VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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InAppStory logo

All-in-one platform for managing in-app communications

With tools like stories, mini-games, in-app messaging, and personalized content, we help businesses connect with their users.

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Bookafy logo

Free online appointment booking software

Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience.

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Smartlook logo

Qualitative analytics for websites and mobile apps

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

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Spark Chart logo

Survey software for business consultants and leaders

Spark Chart is an Australian survey software solution with 24 x 7 expert support and advice. Data can be stored in Australia. Features include customizable surveys and branding, ready-made templates, comprehensive deployment options, conditional logic and powerful reporting analytics & sharing.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

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XM for Customer Experience logo

Customer experience management (CXM) platform

Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.

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WeBee logo

Customer communications management software

WeBee is a customer communications management software that helps businesses in the hospitality sector manage bookings, contactless check-in, payments, guest orders, and more. The platform enables managers to pre-book various hotel amenities, such as transfers and restaurant bookings.

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Pointerpro logo

Assessments and surveys for generating personalized reports

Pointerpro helps consultants and professional service providers turn their own methodology into digital assessments that automatically generate personalized PDF reports. Features a drag-and-drop Report Builder, custom scoring logic, and ISO 27001-certified data security.

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Productboard logo

Customer-driven product management system

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster.

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Experience.com logo

Cloud-based customer experience platform

Experience.com: Elevating CX, EX, and Reputation via our AI-driven XMP. Transform your business with data-driven decisions and a unified platform for guaranteed growth.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

Building a connection with your customers is easier with Kommo. Enhance and automate your content strategy and promotions to reach your target audiences better. Your sales team will deliver better customer experience with this messenger-based sales solution, built for SMBs and entrepreneurs.

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Questback logo

Experience Management

Questback is an Customer Experience Management platform improving the customer experience.

Our is mission to make organizations smarter by acting on feedback from their key stakeholders!

As a Nordic leader in experience management solutions, we serve customers in the Nordics and the rest of the

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Boei logo

Cloud-based website chat & inbox for small business

Boei is a cloud-based website communication platform combining an AI chatbot, live chat, shared inbox, CRM, and 50+ contact channels.

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Retently logo

Net Promoter Score & customer feedback collection

Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Zoho Survey logo

Cloud-based tool for creating and manging surveys

Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

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eShoppingAdvisor logo

Review management tool for small and midsize businesses

eShoppingAdvisor is cloud-based review management software that helps small and midsize eCommerce businesses automatically collect and analyze reviews, manage customer relationship, and optimize online credibility.

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