getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Help Desk Software - Page 9

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

326 software options

HelpOnClick logo

HelpOnClick

Live Chat Software and Virtual agent for SMBs

learn more
HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration.

Read more about HelpOnClick

Users also considered
NABD System logo

NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

learn more
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

Read more about NABD System

Users also considered
ManageEngine SupportCenter Plus logo

ManageEngine SupportCenter Plus

Web based customer support

learn more
SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more

Read more about ManageEngine SupportCenter Plus

Users also considered
Sugester logo

Sugester

Help desk management tool for small and midsize businesses

learn more
Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

Read more about Sugester

Users also considered
CustomerWise logo

CustomerWise

Customer support and business process management

learn more
Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

Read more about CustomerWise

Users also considered
Gladly logo

Gladly

Cloud-based customer service platform

learn more
Gladly is a help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.

Read more about Gladly

Users also considered
Watermelon logo

Watermelon

AI Agents for scalable, human-led customer conversations

learn more
AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.

Read more about Watermelon

Users also considered
Atomicwork logo

Atomicwork

Cloud-based agentic service management platform

learn more
Atomicwork is an agentic service management platform helping IT teams automate workflows for better digital workplace experiences.

Read more about Atomicwork

Users also considered
ACMP Suite logo

ACMP Suite

Keep clients running!

learn more
In a world full of unpredictability, choosing the right partner is crucial. We are your guide on the path to greater simplicity and efficiency. ACMP offers modular and scalable solutions for your specific challenges in the IT department.

Read more about ACMP Suite

Users also considered
Request Tracker logo

Request Tracker

The system you need to track the tasks you can't forget.

learn more
Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

Read more about Request Tracker

Users also considered
Giva logo

Giva

Cloud based help desk software for businesses of all sizes

learn more
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle.

Read more about Giva

Users also considered
ServiceNow logo

ServiceNow

ITSM for automation & management of IT enterprise services

learn more
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Read more about ServiceNow

Users also considered
C-Desk logo

C-Desk

Cloud-based help desk software for customer support teams

learn more
C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

Read more about C-Desk

Users also considered
SupportBee logo

SupportBee

Customer support help desk software

learn more
Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies.

Read more about SupportBee

Users also considered
Wowdesk logo

Wowdesk

Omnichannel customer service help desk software

learn more
Wowdesk is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services at best price. Wowdesk can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes

Read more about Wowdesk

Users also considered
LabiDesk logo

LabiDesk

Helpdesk tool for assisting and engaging with customers

learn more
Labidesk is a complete and fully integrated customer support software. With live chat, a ticketing system, a knowledge base, and a help widget, professionals can provide personalized assistance to your customers and sell them the right product at the right time.

Read more about LabiDesk

Users also considered
BlueSpice logo

BlueSpice

Do knowledge management the Wiki Way!

learn more
BlueSpice complements your customer service with an enterprise-level wiki. You create a single point of information for customers, techies, the doc teams and partners for all relevant information relating to your product. Workflows, approvals and support for multilingual content round off the wiki.

Read more about BlueSpice

Users also considered
TeamSupport logo

TeamSupport

Cloud-based customer support solution for B2B SaaS

learn more
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Gorgias logo

Gorgias

The Conversational AI platform for Ecommerce

learn more
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

Read more about Gorgias

Users also considered
CRMdesk logo

CRMdesk

CRMdesk: Web-based helpdesk for customer support automation

learn more
CRMdesk is very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.
CRMdesk allows supporting an unlimited number of customers and may be seamlessly integrated with a company’s web site.

Read more about CRMdesk

Users also considered
Kundo logo

Kundo

(0)

Customer service management system

learn more
Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered
Infraon Helpdesk logo

Infraon Helpdesk

(0)

Cloud-based helpdesk and customer success software

learn more
Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

Read more about Infraon Helpdesk

Users also considered
Issuetrak logo

Issuetrak

Issue tracking and workflow automation platform

learn more
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

Read more about Issuetrak

Users also considered
Gfacility logo

Gfacility

Cloud-based workspace management software

learn more
Gfacility provides a facility management system for companies of all sizes. The software enables organizations to manage workspaces, services, and buildings. Key features include room scheduling, visitor management, maintenance tracking, and integration with Google Workspace or Office 365.

Read more about Gfacility

Users also considered
Consol CM/Helpdesk logo

Consol CM/Helpdesk

Software for managing IT helpdesk and support operations

learn more
Consol CM/Helpdesk is a cloud-based solution designed to help businesses of all sizes manage IT helpdesk and support operations via a unified portal. The platform enables organizations to resolve inquiries and issues, track changes, map processes and establish custom workflows.

Read more about Consol CM/Helpdesk

Users also considered