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Envoy
5
349
4
72
3
5
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Welcome visitors, book desks and rooms, manage deliveries.
Table of Contents
Envoy - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Envoy overview
Based on 428 verified user reviews
What is Envoy?
Reviews for Envoy come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (8%), and Internet (6%). The most frequent use case for Envoy cited by reviewers is visitor management (78% of reviewers).
What do users say about Envoy pricing?
Some reviewers find Envoy’s price higher than alternatives, but say integrations and bundled features help justify the cost. However, many reviewers feel the pricing is excessive, and some users report difficulty justifying the expense.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Visitor Management
Visitor Tracking
Visitor Sign-In
Pricing
Envoy’s user interface
Envoy pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Envoy?
Reviews for Envoy come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (8%), and Internet (6%). The most frequent use case for Envoy cited by reviewers is visitor management (78% of reviewers).
Select to learn more
Who uses Envoy?
Based on 428 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Envoy's key features
Most critical features, based on insights from Envoy users:
All Envoy features
Features rating:
Envoy alternatives
Envoy pricing
Pricing plans
Pricing details:
User opinions about Envoy price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Envoy's price and value, mention it in a positive light.
Some reviewers find Envoy’s price higher than alternatives, but say the software’s integrations, user-friendly design, and inclusion of major feature updates at no extra cost help justify the expense. Some users appreciate that premium plans bundle features like Protect and Rooms without additional charges, and note the system offers robust functionality compared to similarly priced solutions. However, many reviewers feel the annual and monthly costs are excessive, especially for small businesses or organizations with multiple locations, and criticize the pricing model for pushing upgrades and add-ons. Some users report difficulty justifying the cost despite the product’s benefits.
, and
Envoy integrations (39)
Integrations rated by users
We looked at 428 user reviews to identify which products are mentioned as Envoy integrations and how users feel about them.
Integration rating: 5.0 (6)
“Our day to day runs in slack so I am glad they're incorporated!”
Rachel W.
Project Manager
Integration rating: 5.0 (1)
“All the emails related to a project or talent management goes right into Monday.com. It's great”
“Scheduling of appointments.”
Patricia D.
Manager Business Administration
Integration rating: 4.0 (1)
“We use both platforms to track and align sales.”
“Setup takes some time but allows easy creation of Leads and Campaign members from form submissions.”
Michelle U.
VP of Operations
Other top integrations
Envoy customer support
What do users say about Envoy customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Envoy customer support.
A significant portion of users praise Envoy's customer support for being fast, knowledgeable, and genuinely helpful.
Frequently reported by users, support is easy to contact via live chat, with real people resolving issues quickly and effectively.
Broad user base highlights that feedback and improvement ideas are welcomed and often incorporated into future product updates.
A few users mention difficulty reaching their assigned support representative, especially during initial setup or after purchase.
Support options
Training options
To see what individual users say about Envoy's customer support, check out the review snippets below.
“The only con I can think of is the customer service, it was difficult to get hold of our rep after several emails and calls to setup our service from a free trial, we almost decided against using Envoy but I so glad we didn't give up.”
Charles B.
Manager
“I don't love the new service model without an assigned contact.”
Jennifer O.
Operations
Envoy FAQs
Q. What is Envoy used for?
Envoy is transforming modern workplaces for hybrid work and safely bringing people together so they can connect, collaborate, and thrive. Envoy’s workplace platform has redefined how organizations welcome visitors, keep employees safe, book desks and conference rooms, and manage deliveries in various locations around the globe by designing products for a flexible workplace experience. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to create an unrivaled first impression and keep their offices safe and compliant. Envoy Protect confirms employees are healthy and helps to coordinate schedules before they come on-site. Envoy Desks gives employees the flexibility to reserve a desk for the days they are in the office to collaborate with teammates. Envoy Rooms provides a simple solution to book meeting rooms and free up unused space. Envoy Deliveries ensures packages reach their recipients without mailroom pileups.
Q. Does Envoy support mobile devices?
Envoy supports the following devices:
iPad, Android, iPhone
Q. What level of support does Envoy offer?
Envoy offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base
















































