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Value for money rating
4.4
/5
73
Price starts from
438
Per month
Flat Rate
What users say
Price starts from
500
Per month
Pricing model
Free trial
Price starts from
25
/user
Per month
Pricing model
Free trial
Price starts from
1500
Per month
Pricing model
Free trial
Price starts from
65
Per month
Pricing model
Free trial
Price starts from
49
Per month
Pricing model
Free trial
David W.
Information Technology and Services, 1-10 employees
Used monthly for 1-2 years
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Document versioning and persistence links. Download assets at needed size and format.
Poor performance. UI. Bulk download constrained to 150 files, very slow. Migrating away from IB is painful and expensive. Company charges $2k to provide FTP access to files upon exit and won’t grant S3 access.
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Financial Services, 201-500 employees
Used weekly for 1-2 years
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IntelligenceBank Digital Asset Management is helping our business differentiate our value from our competition by providing a self-serving marketing platform which allows our clients & customers to customize their own materials. This is a huge value add our clients receive when they work with us and IntelligenceBank is helping us go above and beyond because of their tool.
The IntelligenceBank Digital Asset Manager is a great tool by itself, but what really puts the system & IntelligenceBank apart from others is the knowledge and helpfulness the product team, their customer service and account managers all bring to the table. I personally have worked with people from all three of these teams and have never worked with more competent and helpful problem solvers. They made their system customizable for us and most importantly, easy to understand and manage! The asset manager tool itself is also exceptional. The main reason our company uses it, is for the great template editor/creation feature.
There are some features I would suggest improving upon in the template feature plug-in but really IntelligenceBank Digital Asset Management really allows you to fully customize their system to fit your needs, more so than I even thought they could.
Zachary R.
Hospitality, 5,001-10,000 employees
Used daily for 1-2 years
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Overall, this product has been good for our company. The uptime has been great as I've never had issues with the system being down. Customer service with our account rep has also been good. The product does what it says as advertised for keeping our assets straight.
There are a few operational nuances and bugs that have come up with using the software. For example, the uploader can get randomly stuck and wipe out all of your progress, but this has become more stable over time. The approvals section for new assets could use massaging. One of the biggest issues is the view for Assets vs Folders. People have to switch between the two, and it gets confusing to end users when they're not paying attention. Lastly, I wish they did all-inclusive pricing with everyone receiving the same roles to upload with administrative responsibility going to a few select users. When you run a company with 7000+ people, it's hard to justify spending money for individual licenses.
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Higher Education, 10,001+ employees
Used daily for 1-2 years
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their customer service was actually pretty good. although they were never able to fully solve the issue it was never their fault.
way too expensive for what you get and they are always trying to charge you for something else.
Rick F.
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I am an Adobe CC user and I really like the integration with Adobe Bridge. Being able to add meta data via Bridge is a huge help. Many of our files were previously tagged with information and not having to duplicate that information is huge. I cant really find anything to dislike. I look forward to the many upgrades that are being worked on. I am in need of a rotation component to file mark-ups....
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Linda R.
Banking, 501-1,000 employees
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This DAM provides innumerable solutions that can be applied to all departments within an organization. Simple project management tools, digital asset management, procedure/document control with the creation of customized workflows, news sharing, and Google like search functionality. Looking at this solution initially I thought it could help my team to accomplish a lot. Looking at this solution with my team, they have come up with uses that I never even imagined.
Because the landing page is managed with code, you need to have a knowledgeable resource available to manage it.
Jocelyn D.
Real Estate, 201-500 employees
Used daily for 2+ years
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I like that it's easy to use - very intuitive, its a true DAM without all of the expensive add ons that we wouldn't use and the IntelligenceBank team helped make the process easy.
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Roxann S.
Higher Education, 10,001+ employees
Used other for 1-2 years
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Their actual customer service was great overall. But their software just couldn't compete in the market.
If you want a simple platform with not a lot of features it works.
Definitely needs facial recognition software. And the cost was extremely high in comparison to what you actually get. We were paying 12k+ for barely anything. Our new software is a quarter the price and has facial recognition and so many more features.
Leah J.
Accounting, 10,001+ employees
Used weekly for 2+ years
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I use IntelligenceBank DAM to manage images, and I like how you can tag files and save new versions. Ultimately, it saves me time, which is nice. The support is great and they are always very helpful whenever I have a question.
Ease of use and the support are both fantastic.
There's nothing significant to report.
Maria Z.
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I have used the intelligenceBank platform at two different companies and to meet different needs at each. As an out of the box solution, the product offers great flexibility to customise the branding and site layout to suit unique requirements and allow different view and navigation options to suit individual preferences. The customer interface is intuitive and easy to navigate and the back end administration...
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Leah J.
Accounting, 11-50 employees
Used other for 1-2 years
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Customizable, lots of good sharing and collaborating features at a great price. The support team are amazing.
I wish you didn't have to pay for custom URL's.
Glenn O.
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We looked at lots of DAM systems and the Intelligencebank solution was best for our company in terms of ease of use, scalability and pricing. Having all our brand assets, photographs and artwork in the one place is fantastic, especially as our staff are spread our all over the country. Highly recommended.
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Steven B.
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The product does everything you would expect and more. Follow that up with great service, support and ongoing product development that provides real value. A shining star in a competitive industry without a doubt! Well done IB
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Varun S.
Information Technology and Services, 11-50 employees
Used monthly for less than 6 months
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Overall great
The tool is fairly simple to understand and update. User friendly It has well integrated workflow along with a solid asset management system.
To share a file with an outside party you have to wait until the system generates an email with a link to that person. It would be nice to be able to track outbound communications,