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Deputy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Staff scheduling and attendance tracking solution
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Deputy - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Deputy overview
Based on 765 verified user reviews
What is Deputy?
Deputy is a time tracking tool with key features that include employee scheduling, mobile access, online time tracking, timesheet management, online time clock, and more.
Who uses Deputy?
Reviews for Deputy come from a wide variety of industries, including retail (12% of reviewers), hospitality (11%), and food & beverages (6%). The most frequent use case for Deputy cited by reviewers is employee scheduling (73% of reviewers).
What do users say about Deputy pricing?
Most reviewers indicate that Deputy provides excellent value for money, citing affordability and extensive features. They appreciate the competitive pricing and cost-effectiveness, but some users report unclear pricing policies, unexpected charges, and higher costs for larger teams.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Coordination
Scheduling
Simplicity
Stability
Absences
Permissions
Deputy’s user interface
Deputy pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Deputy?
Reviewers feel Deputy streamlines scheduling, shift management, and payroll, saving significant time and making it easy for staff to view schedules, swap shifts, and request time off. They appreciate the intuitive interface, mobile access, and notification features, which help keep everyone informed and organized across multiple locations and roles. They find clock in/out functions reliable and like being able to track hours and attendance remotely.
Some indicate customer support is responsive, but others experience delays and inconsistent help. They report occasional glitches in the mobile app, limited customization, and wish for more advanced reporting and easier integration with other systems.
Select to learn more
Who uses Deputy?
Based on 765 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Deputy's key features
GetApp's analysis of 56 verified user reviews collected between August 2021 and December 2024 identifies Deputy's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Deputy's employee scheduling capabilities. They find it easy to create, update, and manage schedules for multiple teams and locations. Users report that the app simplifies shift changes, cover requests, and ensures the right skill sets are assigned. They highlight the convenience of viewing schedules via the app, which aids in payroll accuracy and overall efficiency. Integration with platforms like Buildxact and ServiceM8 is also noted as beneficial. Some users mention limitations with non-iOS devices. Of the 30 Deputy users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.
Heather T.
Company Director
Becki A.
District Manager
Users report that Deputy's mobile access is highly convenient and essential for managing workforce tasks on the go. They appreciate being able to clock in and out, check schedules, and monitor attendance from their phones. Reviewers highlight the app's ability to notify staff of lateness or absences and the ease of updating schedules remotely. They find the mobile app user-friendly and reliable, though some mention issues with setting staff as off sick from mobile devices. Of the 23 Deputy users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.
See related user reviews
Joshua M.
Administration
Marco O.
Owner
Reviewers indicate that Deputy's online time tracking is valuable for accurately recording work hours and breaks. They find it helpful for monitoring attendance, lateness, and overtime, which aids in payroll processing. Users appreciate the integration with ServiceM8 and the ability to track hours on the go. They report that the system is user-friendly and efficient, though some mention occasional issues with staff forgetting to clock in. Of the 19 Deputy users who gave detailed accounts of their use of Online Time Tracking, 95% rated this feature as important or highly important.
See related user reviews
Nathalie S.
Collections Customer Service
Jordyn T.
Catering manager
Users report that Deputy's timesheet management is efficient and user-friendly. They appreciate the automatic updates after each shift, which ensure accurate pay calculations. Reviewers highlight the ease of signing off timesheets from mobile devices and the ability to assign permissions for approvals. They find it useful for budgeting, reviewing labor costs, and exporting data for payroll. Some users mention difficulties with approving multiple timesheets simultaneously. Of the 22 Deputy users who gave detailed accounts of their use of Timesheet Management, 91% rated this feature as important or highly important.
See related user reviews
Greg H.
Managing Director
Billi R.
Owner/Manager
Reviewers find Deputy's online time clock useful for accurately tracking clock-in and clock-out times. They appreciate the elimination of physical time clocks, allowing staff to log in from their desks or phones. Users highlight the ease of use and the ability to monitor start and end times remotely. They report minimal issues, though some mention initial format problems and occasional photo capture errors. Overall, they find it a key capability for managing attendance. Of the 21 Deputy users who gave detailed accounts of their use of Online Time Clock, 90% rated this feature as important or highly important.
See related user reviews
Davide O.
Consultant
George C.
technical support
All Deputy features
Features rating:
Deputy alternatives
Deputy pricing
Pricing plans
Pricing details:
User opinions about Deputy price and value
Value for money rating:
Of 42 reviews that provide robust commentary on Deputy's price and value, 79% mention it in a positive light.
Most reviewers indicate that Deputy offers excellent value for money, highlighting its affordability and extensive features. They appreciate the competitive pricing, especially for small businesses, and find the platform cost-effective compared to traditional systems. Users think the AI-powered scheduling and integration with other services add significant value without inflating costs. Some reviewers find the free trial version beneficial. However, some users report issues with unclear pricing policies and unexpected charges, particularly related to onboarding and archived staff. They also mention that the cost can increase with larger teams and that transaction fees can be high.
, and
To see what individual users think of Deputy's cost and value, check out the review excerpts below.
Deputy integrations (104)
Integrations rated by users
We looked at 765 user reviews to identify which products are mentioned as Deputy integrations and how users feel about them.
Integration rating: 4.3 (11)
“Billing and payroll come from it - and I have to edit every single line on every shift and every invoice. Xero - wonderful. Deputy - crap”
“Payroll, weekly - the information must be accurate. My colleagues who do payroll will speak to this in more detail.”
Sue B.
CEO
Integration rating: 3.7 (3)
“My company switched from Deputy to ADP and it was not a good move. Deputy is much easier for employees to use.”
“Integration is importance because these two apps work well with one another ”
Nathalie S.
Collections Customer Service
Integration rating: 3.0 (1)
“It's nice to have, but it would be nice if it reflected on timesheets as well as schedule - as hours change to meet the demands of the business. Unless I am missing something”
Aidan C.
Cellar Door Manager
Integration rating: 4.0 (1)
“Our main platform is Buildxact. The platform is used to track allowances, expenses, and invoicing allowing the admin to check our efficiency.”
Greg H.
Managing Director
Integration rating: 5.0 (1)
“Ut could clock in staff timea and i could accurately have a attendance of staff on sites and booking hours. ”
Shamieg K.
Managing Member
Integration rating: 2.0 (1)
“We didn't want to create records manually. The integration creates the basic record, but we still need to add a lot of info in Deputy.”
Katy W.
Director, Talent Management
Integration rating: 4.5 (2)
Integration rating: 3.5 (2)
Integration rating: 3.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Deputy customer support
What do users say about Deputy customer support?
Customer support rating:
We analyzed 113 verified user reviews to identify positive and negative aspects of Deputy customer support.
Widespread user sentiment highlights Deputy's fast, responsive, and helpful customer support available 24/7.
A significant portion of users appreciate the multiple support channels, including live chat, app, web, and scheduled calls.
Broad user base finds the support team knowledgeable, proactive, and able to resolve issues or tailor solutions effectively.
A minority of users report slow, unhelpful, or unresponsive support, with complaints about canned answers and lack of follow-up.
Support options
Training options
To see what individual users say about Deputy's customer support, check out the review snippets below.
“The software provides tremendous flexibility and features out of the box, and customer support has been excellent at resolving issues and making changes to tailor the product to some of my more specific needs. ”
Alexander O.
Director of Security
“tried a few and settled on deputy - like he slick look and feel on desktop and nice app, Deputy customer support is 100% with fast response time 24/7 ”
Rick B.
own/op
“Ive used Deputy for almost as long as it has been around, and the customer services is absolutely disgraceful these days, you cant get support for account finance issues during weekends, and if you run a business that requires you access during the weekend tough shit.”
Lia U.
Owner
Deputy FAQs
Deputy has the following pricing plans:
Starting from: $6.50/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is Deputy used for?
Deputy is an all-in-one platform for employee scheduling, time and attendance tracking, task management, and team communication. Managers can schedule shifts, approve timesheets, and communicate with staff from anywhere using Deputy’s mobile apps. The Deputy Kiosk iPad app allows employees to clock in and out with self-service features like face detection and photo verification. Deputy delivers an end-to-end workforce management solution, from building smart schedules to syncing timesheets with payroll. Publish schedules via web or mobile, and notify employees instantly via email, SMS, or push notifications. Staff can confirm shifts, request leave, and clock in with geo-tagging on mobile or via kiosk. Timesheets automatically capture breaks, overtime, and compliance safeguards, and integrate seamlessly with leading cloud payroll providers.
Q. What are the benefits of using Deputy?
Q. Who are the typical users of Deputy?
Deputy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Deputy support?
Deputy supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
Q. Does Deputy support mobile devices?
Deputy supports the following devices:
Android, iPad, iPhone
Q. Does Deputy offer an API?
Yes, Deputy has an API available for use.
Q. What other apps does Deputy integrate with?
Deputy integrates with the following applications:
MYOB Business, Ideagen Procedure Management, Microsoft Outlook, Proliant, Dropbox Business, Salesforce Work.com, OnPay, HiBob, Indeed for Employers, Microsoft Azure, Paycom, Epos Now, Zapier, Gusto, QuickBooks Online Advanced, Google Workspace, TriNet HR Plus, Rippling, Box, WhosOnLocation, Square Point of Sale, ADP Workforce Now, NetSuite, Clover, WorkflowMax, LastPass, VMware Workspace ONE UEM, SC Training, BambooHR, Paychex Flex, Okta, Paylocity, talech, Wagepoint, IDEXX Neo, ServiceM8, QuickBooks Online, Sapling, Revel Systems, Google Calendar, TriNet, WennSoft, Sequoia, Xero, Lightspeed Retail, Paycor, JobAdder, Shopify
Q. What level of support does Deputy offer?
Deputy offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat



































