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Deputy Logo

Staff scheduling and attendance tracking solution

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Deputy - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Deputy overview

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Based on 765 verified user reviews

What is Deputy?

Deputy is a time tracking tool with key features that include employee scheduling, mobile access, online time tracking, timesheet management, online time clock, and more.

Who uses Deputy?

Reviews for Deputy come from a wide variety of industries, including retail (12% of reviewers), hospitality (11%), and food & beverages (6%). The most frequent use case for Deputy cited by reviewers is employee scheduling (73% of reviewers).

What do users say about Deputy pricing?

Most reviewers indicate that Deputy provides excellent value for money, citing affordability and extensive features. They appreciate the competitive pricing and cost-effectiveness, but some users report unclear pricing policies, unexpected charges, and higher costs for larger teams.

Starting price

1.5per user /
per month

Alternatives

with better value for money


Pros & Cons

Coordination

Scheduling

Simplicity

Stability

Absences

Permissions

Deputy’s user interface

Ease of use rating:

Deputy pros, cons and reviews insights

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(20)
3-4(189)
5(556)

What do users say about Deputy?

Reviewers feel Deputy streamlines scheduling, shift management, and payroll, saving significant time and making it easy for staff to view schedules, swap shifts, and request time off. They appreciate the intuitive interface, mobile access, and notification features, which help keep everyone informed and organized across multiple locations and roles. They find clock in/out functions reliable and like being able to track hours and attendance remotely.

Some indicate customer support is responsive, but others experience delays and inconsistent help. They report occasional glitches in the mobile app, limited customization, and wish for more advanced reporting and easier integration with other systems.

Select to learn more


Who uses Deputy?

Based on 765 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Hospitality
Food & Beverages
Health, Wellness and Fitness
Others

Use cases

Employee Scheduling
Time Tracking
Time Clock
Scheduling
Attendance Tracking

Deputy's key features

GetApp's analysis of 56 verified user reviews collected between August 2021 and December 2024 identifies Deputy's most critical features and summarizes user sentiment about those features.

Employee scheduling

Reviewers appreciate Deputy's employee scheduling capabilities. They find it easy to create, update, and manage schedules for multiple teams and locations. Users report that the app simplifies shift changes, cover requests, and ensures the right skill sets are assigned. They highlight the convenience of viewing schedules via the app, which aids in payroll accuracy and overall efficiency. Integration with platforms like Buildxact and ServiceM8 is also noted as beneficial. Some users mention limitations with non-iOS devices. Of the 30 Deputy users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.

See related user reviews

“The functionality makes it easy to implement a recurring schedule as well as forecast overtime requirements. Staff members can easily submit cover requests from each other and making sure staff of the correct skill set accept the relevant overtime is simplified. ”
HT

Heather T.

Company Director

“Makes it easy for me to schedule and manage multiple teams in multiple locations ”
BA

Becki A.

District Manager


Mobile access

Users report that Deputy's mobile access is highly convenient and essential for managing workforce tasks on the go. They appreciate being able to clock in and out, check schedules, and monitor attendance from their phones. Reviewers highlight the app's ability to notify staff of lateness or absences and the ease of updating schedules remotely. They find the mobile app user-friendly and reliable, though some mention issues with setting staff as off sick from mobile devices. Of the 23 Deputy users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.

See related user reviews

“Important for users to clock in and out using their mobile device on location. Works well with no issues encountered.”
JM

Joshua M.

Administration

“It's important for us that everyone can do the clock in easily by phone and check schedule and next shifts”
MO

Marco O.

Owner


Online time tracking

Reviewers indicate that Deputy's online time tracking is valuable for accurately recording work hours and breaks. They find it helpful for monitoring attendance, lateness, and overtime, which aids in payroll processing. Users appreciate the integration with ServiceM8 and the ability to track hours on the go. They report that the system is user-friendly and efficient, though some mention occasional issues with staff forgetting to clock in. Of the 19 Deputy users who gave detailed accounts of their use of Online Time Tracking, 95% rated this feature as important or highly important.

See related user reviews

“Online time tracking is super helpful because it tracks how many hours you worked each day so you have a screenshot of your hours worked both daily and a weekly total. They take all of the math out of it. You don't have to take time to calculate it.”
NS

Nathalie S.

Collections Customer Service

“Online time tracking has been brilliant with deputy it is really efficient and it also logs breaks so it can help monitor staff who take longer on breaks than what they should be. Deputy also makes this a lot easier tracking lateness on shifts which we have noticed is more frequent then we realised before using deputy. Deputy also gives you a break down of your shifts so staff can work out themselves how many hours they have completed so can work out pay . ”
JT

Jordyn T.

Catering manager


Timesheet management

Users report that Deputy's timesheet management is efficient and user-friendly. They appreciate the automatic updates after each shift, which ensure accurate pay calculations. Reviewers highlight the ease of signing off timesheets from mobile devices and the ability to assign permissions for approvals. They find it useful for budgeting, reviewing labor costs, and exporting data for payroll. Some users mention difficulties with approving multiple timesheets simultaneously. Of the 22 Deputy users who gave detailed accounts of their use of Timesheet Management, 91% rated this feature as important or highly important.

See related user reviews

“The timesheet management helps the administration to validate the hours paid/charged.”
GH

Greg H.

Managing Director

“I use this to export information to our pay system”
BR

Billi R.

Owner/Manager


Online time clock

Reviewers find Deputy's online time clock useful for accurately tracking clock-in and clock-out times. They appreciate the elimination of physical time clocks, allowing staff to log in from their desks or phones. Users highlight the ease of use and the ability to monitor start and end times remotely. They report minimal issues, though some mention initial format problems and occasional photo capture errors. Overall, they find it a key capability for managing attendance. Of the 21 Deputy users who gave detailed accounts of their use of Online Time Clock, 90% rated this feature as important or highly important.

See related user reviews

“It was important for us to find an app where it was possible to easily clock in and clock out online”
DO

Davide O.

Consultant

“Just click on start and you are clocked in.”
GC

George C.

technical support


All Deputy features

Features rating:

Employee onboarding
Employee profiles
Document storage
Self service portal
Scheduling
File sharing
Customizable reports
Cost management
Communication management
Real-Time updates
Clock in/out
Leave tracking
Template management
Break management
Third-Party integrations
Accounting integration
Automatic time capture
Time off management
Time off requests
Multi-Location
Point of sale (pos)
Visualization
Time tracking
Assignment management
Real-Time data
Online scheduling
Messaging
Attendance tracking
Real-time scheduling
Availability management
Employee database
Shift swapping
Shift management
Schedule distribution
Employee time tracking
Vacation/Leave tracking
HR management
Calendar sync
Calendar management
Employee management
Reporting/Analytics
Real-Time notifications
Labor cost calculator
Real-Time reporting
Drag & drop
Access controls/permissions
Training management
Overtime calculation
Payroll management
Task management
Customizable templates
Collaboration tools
Performance management
Task progress tracking
Task scheduling
Shift scheduling
Payroll integration
Sick leave tracking
Skills tracking
SMS messaging
Performance metrics
Physician management
Workflow management
Waitstaff management
Predictive analytics
Real-Time analytics
Variable workforce
Status tracking
To-Do list
Task tagging
Role-Based permissions
Resource scheduling
Recruitment management
Reminders
Resource management
Reporting & statistics
Task editing
Surveys & feedback
Orientation workflow management
Employee directory
Electronic forms
Deadline management
Data import/export
Dashboard
Customizable branding
Compliance tracking
Compliance management
Commenting/Notes
Candidate tracking
Candidate sourcing
Candidate profiles
Budgeting/Forecasting
Biometric recognition
Automated scheduling
Audit management
Attendance management
Approval process control
Application management
Applicant tracking
API
Alerts/Notifications
Activity tracking
Activity dashboard
Order management
Onboarding
On call scheduling
Offline time tracking
Offboarding
Monitoring
Mobile app
Mobile alerts
Messaging/Shift dispatching
Location tracking
Live chat
Leave policy management
Labor management
Labor forecasting
Labor cost reporting
Job posting
Group scheduling
Goal setting/tracking
Geofencing
Forecasting
FMLA administration
Feedback management
Faculty/Staff management
Employee engagement

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Per month

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Deputy pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro

9

/user

Per month

Features included:

  • Advanced Scheduling
  • Custom Access Levels
  • Advanced Timesheets
  • Location hierarchies
  • Pay Centers
  • Single Sign-On (SSO)
  • Sandbox environment
  • 24/7 Live Chat
  • Biometrics Time Clocking
  • Advanced Labor Law Compliance
  • Micro-scheduling
  • Auto-scheduling
  • Demand Forecasting
  • Labor Optimization
  • Wage and Labor Budgets
  • Messaging & News Feed
  • Shift Swap & Find Replacement
  • Leave & Availability Management
  • Payroll & HR integrations

Core

6.5

/user

Per month

Features included:

  • Timesheets
  • Time Clocking
  • Shift Swap & Find Replacement
  • Leave & Availability Management
  • Reporting
  • Messaging & News Feed
  • Payroll & HR integrations
  • Timesheet Auto Approval
  • Biometrics Time Clocking
  • Micro-scheduling
  • Auto-scheduling
  • Demand Forecasting
  • Labor Optimization
  • Wage and Labor Budgets
  • Advanced Scheduling
  • Advanced Labor Law Compliance

Lite

5

/user

Per month

Features included:

  • Basic Scheduling
  • Basic Timesheets
  • Basic Time Clocking
  • Labor Law Compliance
  • Shift Swap & Find Replacement
  • Leave & Availability Management
  • Basic Reporting
  • Messaging & News Feed
  • Payroll & HR integrations

Enterpise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Demand Planning
  • Advanced Reporting and Analytics
  • Custom Built Pay Rates
  • Custom Implementation
  • Custom Roles and Permissions
  • Dedicated Enterprise Support
  • Custom Organization Structure

Deputy HR Add-On

2

/user

Per month

Features included:

  • Career Hub
  • Paperless Onboarding
  • Secure Document Management
  • Staff Feedback Surveys
  • Staff Reports
  • Job Advertising
  • Applicant Management

Analytics + Add-On

1.5

/user

Per month

Features included:

  • Build new reports from scratch
  • Tailor existing reports to your needs
  • Access an additional set of audit reports
  • Time saving automation and scheduling features

User opinions about Deputy price and value

Value for money rating:

Of 42 reviews that provide robust commentary on Deputy's price and value, 79% mention it in a positive light.

Most reviewers indicate that Deputy offers excellent value for money, highlighting its affordability and extensive features. They appreciate the competitive pricing, especially for small businesses, and find the platform cost-effective compared to traditional systems. Users think the AI-powered scheduling and integration with other services add significant value without inflating costs. Some reviewers find the free trial version beneficial. However, some users report issues with unclear pricing policies and unexpected charges, particularly related to onboarding and archived staff. They also mention that the cost can increase with larger teams and that transaction fees can be high.

, and

To see what individual users think of Deputy's cost and value, check out the review excerpts below.

“Excellent customer service, development work to align with Paychex, User friendly, push notifications and all for a fair price.”
MW

Mark W.

Territory Operations Manager

“Before moving to Deputy we tried a few other products but this one seemed to suit us best and one of the main reasons we moved is because we felt it offered the best value for money especially as our staff numbers change all the time. ”
NG

Nigel G.

Director

“This was never communicated and they won't even apply the difference as a credit to my account when I'm over the spend. If I had been given clear and transparent pricing information from day one I probably would have gone elsewhere.”
MB

Max B.

creative director

Deputy integrations (104)

Integrations rated by users

We looked at 765 user reviews to identify which products are mentioned as Deputy integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.3 (11)

Billing and payroll come from it - and I have to edit every single line on every shift and every invoice. Xero - wonderful. Deputy - crap

Payroll, weekly - the information must be accurate. My colleagues who do payroll will speak to this in more detail.

SB

Sue B.

CEO

1/2

Integration rating: 3.7 (3)

My company switched from Deputy to ADP and it was not a good move. Deputy is much easier for employees to use.

Integration is importance because these two apps work well with one another

NS

Nathalie S.

Collections Customer Service

1/2

Integration rating: 3.0 (1)

It's nice to have, but it would be nice if it reflected on timesheets as well as schedule - as hours change to meet the demands of the business. Unless I am missing something

AC

Aidan C.

Cellar Door Manager

Buildxact logo
Buildxact

Integration rating: 4.0 (1)

Our main platform is Buildxact. The platform is used to track allowances, expenses, and invoicing allowing the admin to check our efficiency.

GH

Greg H.

Managing Director

ServiceM8 logo
ServiceM8

Integration rating: 5.0 (1)

Ut could clock in staff timea and i could accurately have a attendance of staff on sites and booking hours.

SK

Shamieg K.

Managing Member

BambooHR logo
BambooHR

Integration rating: 2.0 (1)

We didn't want to create records manually. The integration creates the basic record, but we still need to add a lot of info in Deputy.

KW

Katy W.

Director, Talent Management

Integration rating: 4.5 (2)

LastPass logo
LastPass

Integration rating: 3.5 (2)

NetSuite logo
NetSuite

Integration rating: 3.0 (2)

Integration rating: 4.0 (1)

Wagepoint logo
Wagepoint

Integration rating: 5.0 (1)

Shopify logo
Shopify

Integration rating: 5.0 (1)

Paychex Flex logo
Paychex Flex

Integration rating: 1.0 (1)

IDEXX Neo logo
IDEXX Neo

Integration rating: 5.0 (1)

Epos Now logo
Epos Now

Integration rating: 3.0 (1)

Paycor logo
Paycor

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Rippling logo
Rippling

Integration rating: 5.0 (1)

Deputy customer support

What do users say about Deputy customer support?

Customer support rating:

We analyzed 113 verified user reviews to identify positive and negative aspects of Deputy customer support.

Widespread user sentiment highlights Deputy's fast, responsive, and helpful customer support available 24/7.

A significant portion of users appreciate the multiple support channels, including live chat, app, web, and scheduled calls.

Broad user base finds the support team knowledgeable, proactive, and able to resolve issues or tailor solutions effectively.

A minority of users report slow, unhelpful, or unresponsive support, with complaints about canned answers and lack of follow-up.

Support options

Faqs/forum
Phone support
Email/help desk
Knowledge base
Chat

Training options

In person
Webinars
Live online
Videos
Documentation

To see what individual users say about Deputy's customer support, check out the review snippets below.

“The software provides tremendous flexibility and features out of the box, and customer support has been excellent at resolving issues and making changes to tailor the product to some of my more specific needs. ”

AO

Alexander O.

Director of Security

“tried a few and settled on deputy - like he slick look and feel on desktop and nice app, Deputy customer support is 100% with fast response time 24/7 ”

RB

Rick B.

own/op

“Ive used Deputy for almost as long as it has been around, and the customer services is absolutely disgraceful these days, you cant get support for account finance issues during weekends, and if you run a business that requires you access during the weekend tough shit.”

LU

Lia U.

Owner

Deputy FAQs

Q. What type of pricing plans does Deputy offer?

Deputy has the following pricing plans:
Starting from: $6.50/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is Deputy used for?

Deputy is an all-in-one platform for employee scheduling, time and attendance tracking, task management, and team communication. Managers can schedule shifts, approve timesheets, and communicate with staff from anywhere using Deputy’s mobile apps. The Deputy Kiosk iPad app allows employees to clock in and out with self-service features like face detection and photo verification. Deputy delivers an end-to-end workforce management solution, from building smart schedules to syncing timesheets with payroll. Publish schedules via web or mobile, and notify employees instantly via email, SMS, or push notifications. Staff can confirm shifts, request leave, and clock in with geo-tagging on mobile or via kiosk. Timesheets automatically capture breaks, overtime, and compliance safeguards, and integrate seamlessly with leading cloud payroll providers.


Q. What are the benefits of using Deputy?

  • Administrators can run multiple businesses and locations under one account.
  • Saves time and reduces errors in payroll processing and administrative tasks.
  • Enables seamless team communication with real-time updates.
  • Allows managers to assign tasks, track progress, and ensure accountability.
  • It enables stakeholders to reduce double handling of schedules and timesheets.
  • Provides full visibility into workforce operations across all locations, accessible anytime, anywhere.


  • Q. Who are the typical users of Deputy?

    Deputy has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Deputy support?

    Deputy supports the following languages:
    Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish


    Q. Does Deputy support mobile devices?

    Deputy supports the following devices:
    Android, iPad, iPhone


    Q. Does Deputy offer an API?

    Yes, Deputy has an API available for use.


    Q. What other apps does Deputy integrate with?

    Deputy integrates with the following applications:
    MYOB Business, Ideagen Procedure Management, Microsoft Outlook, Proliant, Dropbox Business, Salesforce Work.com, OnPay, HiBob, Indeed for Employers, Microsoft Azure, Paycom, Epos Now, Zapier, Gusto, QuickBooks Online Advanced, Google Workspace, TriNet HR Plus, Rippling, Box, WhosOnLocation, Square Point of Sale, ADP Workforce Now, NetSuite, Clover, WorkflowMax, LastPass, VMware Workspace ONE UEM, SC Training, BambooHR, Paychex Flex, Okta, Paylocity, talech, Wagepoint, IDEXX Neo, ServiceM8, QuickBooks Online, Sapling, Revel Systems, Google Calendar, TriNet, WennSoft, Sequoia, Xero, Lightspeed Retail, Paycor, JobAdder, Shopify


    Q. What level of support does Deputy offer?

    Deputy offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

    Related categories