Skubana Pricing Plan & Cost Guide

Skubana

Ecommerce Inventory, Orders, and Operations Management

4.83/5 (100 reviews)

Skubana Pricing

Starting from: $999.00/month

Pricing model: Subscription

Free Trial: 14 Day Free Trial
Subscription: Custom pricing tailored specifically for you

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Skubana Pricing Reviews

Pros
  • For a company using Fulfillment by Amazon (FBA) using multi sale channels, Skubana is a perfect solution. The support staff of Skubana is helpful and they will walk you through the setup process.Ronen A.Read the full review
  • They are focused on building features that help you sell more. And in the 2 years we have been using the Skubana software it has gotten better with the new features they have released.Verified ReviewerRead the full review
  • SKUBANA is a great tool to have, it is helping our business in many different ways. The Customer Service is outstanding (especially Emily Garcia) , and the best of all it is saving us lots of money.Joel S.Read the full review
Cons
  • It was painful because after all was done, we found out through another Skubana employee that we did not set up our products/inventory properly during our on-boarding. This was quite troubling.Verified ReviewerRead the full review
  • Disappointed" is the understatement of the year for us in describing our experience.Verified ReviewerRead the full review
  • I had no Idea what I was doing. Orders were getting out of control so I know I needed to do something quickly.Kyle J.Read the full review
96%
recommended this to a friend or a colleague

23 reviewers had the following to say about Skubana's pricing:

Isser Bojarski

Amazing product that saves tons of time and money

Used daily for 1-2 years
Reviewed 2019-07-16
Review Source: Capterra

Pros
This product is well thought out. It is the difference between running a successful online business. The cost savings are immense.

Cons
The price is a little high, and will be expensive for a small start up company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeffrey Cleary

Skubana is best solution for small business

Used daily for 1-2 years
Reviewed 2017-01-25
Review Source: Capterra

Skubana customer support is unparalleled. We've use it for shipping wholesale and retail from multiple warehouses, we send PO's to vendors, we track inventory, we fulfill manual orders, in-store purchases and orders through three different websites all through Skubana's single interface. When we call for help someone answers the phone and generally they fix the issue within days if not hours. I highly recommend it.

Pros
It has functions to help in many aspects of small business management, it's reasonably priced and it's straightforward to use. Nothing else does as much for the cost.

Cons
Manual orders take a bit of time to process. (But, they're working on a fix!)

Response from Skubana


Awesome to hear about your experience! Thank you for your support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ben MacRae

Awesome Software, Brilliant Customer Service

Used daily for 6-12 months
Reviewed 2016-12-20
Review Source: Capterra

We have been using Skubana for about a year now and it has really fixed our inventory issues. The best part - the staff. Emily walked through onboarding with us every step of the way and is still available to jump on a call or respond to us with questions. We have about 30,000 SKU's with inventory in our own warehouse and amazon.com - so we needed a software that worked well with both. We tried 5 different programs before Skubana, so we did our homework. We also used different shipping programs before, but Skubana eliminates those and really works well as an all-in-one solution. So, the bottom line is If you are looking for an all in one solution to keeping track of inventory on all your platforms, issuing PO's, shipping, don't look any further. Skubana is the best.

Pros
Ease of use. Customer Service.

Cons
Price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Grant Yuan

Near Enterprise Grade without the Cost

Used daily for 2+ years
Reviewed 2018-03-28
Review Source: Capterra

Saves us countless hours in manual order processing, inventory updating and managing our shipping.

Pros
- Performance oriented for large sellers - UX that mostly makes business sense vs UX designed by coders - Multiple warehouses, brands, vendors and channels - Strong auditing and user controls - Great value for price - Good support - API (but not strong on documentation)

Cons
- Small UI/UX bugs that persist - Occasional performance hiccups - Many useful features (bots) have poor documentation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Monica Bonin

Review

Used daily for 1-2 years
Reviewed 2019-07-24
Review Source: Capterra

Pros
Web-Based Rep. was an amazing individual. If you are so lucky to work with him he will do everything in his power to help you. I cannot say enough positive things about my interactions with this gentleman.

Cons
Too many required "integration partners" and "connectors" in order to use the software. Cost for value. Each "integration partner" and "connector" has additional integration and monthly fees. Some are very expensive on their own and some are minimal but once you add up all the "integration partners" and "connectors" required to make Skubana function you'll have a hard time justifying the costs. Inventory accuracy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Michel Jung

Easy to use, does a good job, UI could use some improvement

Used weekly for less than 6 months
Reviewed 2018-03-29
Review Source: Capterra

Pros
There are tools that I hope I never have to work with. Fortunately, Skubana isn't one of them. I was completely new to logistics when I first used it 5 months ago and didn't know what I was doing, but I found my way around rather quickly. Here's what I like in particular * Great customer support with short response time * Feels stable * Mostly intuitive * Feature-Rich * Short loading times * Rather modern UI

Cons
The biggest downside is its high price. Of all services and software we use, it is the most expensive one but maybe that's just because the price is (probably) calculated based on the number of orders and revenue - both of which don't say whether or not your company is making a lot of money ;-) Other than that, there are not many cons I'm aware of. The UI could use some small improvements here and there (filterable tables, ambiguous use of the word "Export", fields that look editable but aren't) but those are really just minor issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mark Hawley

Increased revenue because of Skubana - Win all the way around.

Used daily for 2+ years
Reviewed 2017-10-26
Review Source: GetApp

Pros
#1 we make more money. The integration accross all channels yet we still control all pricing , inventory from the single cloud system flat out genius. Unlimited users, everyone on my team has access to everything at anytime. Not just one or two but everyone. The ability to use 3PL's that integrate directly into Skubana is allowing us to lower our costs and reach more customers faster. The customer support with the dedicated support specialist is the best we have ever seen. Anytime ANY of my staff have had an issue the support from Skubana has been second to none. Fast, accurate and exactly what is needed in real time. All inclusive. Over all Skubana is all inclusive, support, users, native features etc. all part of what you get. Love it.

Cons
Would like to see native two way communication with Quickbooks. Skubana has a 3rd party app at an added cost that will allow down loading into QB but not two way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mayte Martin

We were looking for a long time for an affordable software to help us with our inventory system.

Used daily for 1-2 years
Reviewed 2017-07-12
Review Source: Capterra

Pros
I personally highly recommend the software. It is very friendly and helpful. I use it on a daily basic to manage orders, inventory, etc. They have a very good price and when it comes to customer service they are excellent.

Response from Skubana


Thanks for your support!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

organize your SKU's

Used daily for 1-2 years
Reviewed 2019-10-08
Review Source: Capterra

Love Skubana. Would highly recommend this tool to anyone looking to keep track of their SKU's. I wouldn't go back and try manually keeping track of them for nothing after discovering Skubana.

Pros
the ability to organize my SKU's across multiple vendors, multiple warehouses and locations has helped streamline my workers tasks considerably.

Cons
The price point is a little out of range of what I would like, but also understand it is an in-depth tool and the abilities are nearly limitless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Caleb Roney

Most intuitive UX of the top platforms we've used... by far!

Used weekly for 6-12 months
Reviewed 2017-06-06
Review Source: Capterra

Pros
We have attempted several other, well regarded, inventory management/order tracking systems and none of them have come close to the robust capabilities combined with the thoughtful UX of Skubana. Their automation and orderbots were very simple to set up. Their support was great in getting us off the ground and running. If you are looking for a comprehensive platform I highly recommend you consider Skubana. They've been outstanding for us!

Cons
I know most platforms charge a % of revenue and even though Skubana's is just 0.25% I still wish this fee was not a necessary part of their pricing model.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jeffrey Cleary

Excellent platform and customer service

Reviewed 2016-03-04
Review Source: GetApp

Skubana offers an easy to use, well supported, cost effective platform to ship, track inventory and manage sales data. We use it for retail and wholesale, international and domestic shipping.

Pros
Easy to use, cost effective, well supported.

Cons
Quickbooks integration and barcode scanners will be great additions.

Rating breakdown

Value for money
Ease of use
Customer support

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Amauri Campos

Smart, Simple and Affordable. The perfect "AI" for Orders, Inventory and Analytics.

Used daily for 1-2 years
Reviewed 2017-03-06
Review Source: Capterra

As a lean, frugal, and fast growing startup that sells products direct to consumer via multiple online channels, we needed a platform to manage complex orders, control inventory from different vendors, and provide useful analytics to help us focus on what matters to us: grow our business. Skubana does that. It's smart, simple and affordable. It's the "AI" for Orders, Inventory and Analytics. And the onboarding and support team is responsive, knowledgeable, and customer oriented. If you are looking for a comprehensive, still affordable platform, I strongly recommended you consider Skubana.

Pros
Easy to setup up and use Comprehensive feature set Affordable, compared to similar platforms Responsive and efficient customer support

Cons
No listings content management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Skubana is a great software overall, very friendly and in my opinion has the most versatile platform

Used daily for less than 6 months
Reviewed 2017-06-25
Review Source: GetApp

Pros
It has a very friendly User interface, good service and a lot of integration options. For me, the biggest advantage with it was the orderbots, this feature basically lets you customize and automate your order process depending on many variables. For example from which warehouse did the product come, what sales channel did the sale come through, what label does it have (you assign this personally), and others. This makes the software exceptional and very versatile.

Cons
There are some glitches with ebay Global shipping program, the price that shows in skubana includes the global shipping which the client pays directly to ebay, we asked for this to be fixed since last year and nothing yet... This has been the only issue with them

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ronen Amit

Best value ecommerce software

Reviewed 2015-12-30
Review Source: GetApp

Skubana is an excellent solution for us. It automates many important tasks and allows us to control our fulfillment process, inventory and sales. For a company using Fulfillment by Amazon (FBA) using multi sale channels, Skubana is a perfect solution. The support staff of Skubana is helpful and they will walk you through the setup process. Skubana is a great ecommerce app and although it is still missing some functionality we would like to see, it is by far the best solution we have found. Skubana has been evolving since we started working with it and we are looking forward for the new features coming up this year

Pros
This is the most complete eCommerce management software with more and more features introduced on a regular basis. Best value for you money.

Cons
Due to its complexity it takes some time to fully configure and use all the features available. We are also missing a couple of features which are due, according to Skubana in 2016.

Rating breakdown

Value for money
Ease of use
Customer support

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Anonymous

A lifesaver in the industry

Used daily for 6-12 months
Reviewed 2018-04-18
Review Source: Capterra

It truly did help us with our inventory/shipping management on multiple channels

Pros
After attempting multiple inventory management, omni channel, shipping management systems, Skubana was a breath of fresh air. The capabilities inside of this system brought us to the next level in our business. We were able to automate nearly the entire process while receiving detailed reports on various aspects of the business. The UI is very intuitive and simple to navigate. The customer support is quick to respond and the development team really does listen. The price is right on par for the capabilities and automation it brought to our business.

Cons
Building out a more robust reporting feature would be wonderful. From high level reporting to deep diving.

Response from Skubana


Thanks for the wonderful review and feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Doug Studer

Skubana definitely has great value!

Used daily for 6-12 months
Reviewed 2017-01-09
Review Source: Capterra

It's amazing, the number of tools included in the Skubana eCommerce management system. My biggest challenge has been to make sure all data is entered so the system can work.

Pros
A very detailed eCommerce management system from inventory control thru determining your best and worst selling products. The Skubana system has been well thought out and updated features are being added steadily. It is a great value for the tools that are available in one system!

Cons
The system learning curve is longer than I would have liked, although after trying several other systems they appeared similar.

Response from Skubana


Thanks Doug for your feedback on Skubana! We appreciate your business and we're looking forward to bigger things with you this year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Price

Skubana is capable of being the only e-commerce tool your store needs

Reviewed 2017-04-20
Review Source: Capterra

Out of the box Skubana has key features that allow us to run our business without worrying about all of the details that normally bog down ecommerce stores with multiple warehouses and multiple sales channels. The forecasting tool for our warehouses is a great feature and works as well as competitive tools. Our favorite tools is the automatic PO generation because it saves hours every week. Their pricing model works well for a scaling business. Most competitors take a piece of the pie alongside a monthly fee. Skubana does not take a percentage of the sales. Their onboarding team has been a key element to the success. Wali has provided us with ongoing support as we setup our account and add multiple sales channels. He's always available to answer questions.

Response from Skubana


Thank you Cleaner Filters for making Skubana your trusted partner to success!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Vik Patel

Great platform, good support, easy to use.

Used daily for 1-2 years
Reviewed 2020-06-12
Review Source: Capterra

I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them. I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.

Pros
We are a high volume e-commerce company selling across many sales channels for 10 years now. During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong. Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches). Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs. They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business. They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out.

Cons
The native shipping labels creation, but you can connect to other tools that can get the job done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Monica Bonin

A fantastic ecommerce "Hub" solution!

Used daily for less than 6 months
Reviewed 2017-10-27
Review Source: GetApp

Pros
Intuitive - Skubana is incredibly intuitive to use. All of the features and functionality are set up to flow in a very natural way. This is especially great for our end users but it also keeps our training and operational costs down. All-in-One - No system is an all in one solution but Skubana is pretty close. We can manage an enormous amount of our business through Skubana directly or through one of their ever-expanding App partnerships. Onboarding - Skubana assigns a point person who walks you and your team through set-up and use of the system. Honestly, they hold your hand so that even technically challenged implementors and users can run w/the platform w/out much effort. This is a huge bonus for smaller companies w/out a lot of resources. Trouble Shooting - I've never been through an integration that didn't have set-up issues. Skubana works as your partner and your advocate to push issues through to resolution. Pricing - A company would be hard-pressed to find another solution that does as much as Skubana does.

Cons
I wish they had a bigger staff to do even more great things! The current system already has great functionality. But I know they have more in the pipeline. Skubana's only limitation is its bandwidth and time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Pettigrew

Game changer

Reviewed 2015-10-19
Review Source: Capterra

Skubana is a game changer in the world of selling online across multiple marketplaces globally. They offer more features than any competitor and yet charge much less for their service than any other competitor who comes close. The skubana team is quick to respond to any inquiry and they constantly work to improve and add even more features. If you value time you must bring everything after the checkout into one central hub, Skubana is your only complete option.

Response from Skubana


Thank you for sharing your experience and for being a loyal Skubana customer.

We will continue to build out many more features in the coming months which will blow your mind!

Rating breakdown

Ease of use
Customer support

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Ephraim Ausch

Skubana is the path for a seller to succeed!

Reviewed 2016-02-24
Review Source: Capterra

The Inventory and the Analytic's Program it self gave me a much better idea were I'm making and were I'm loosing as a seller and the Platform is just great!!! And i want to say too that the customer service is the best with Skubana, Chad Rubin the CEO and Abdullah My Account Manager gave me how much time possible to learn the program at no extra cost at all VS. other ask for training and setup fee..

Response from Skubana


We love that we are able to help you grow Benevelo Gifts by enabling you to see where you should be focusing on in your business. Trust that we are working hard to get Skubana even better and we are rolling out more features/services to serve you better!

Thank you for trusting Skubana with your business!

Rating breakdown

Ease of use
Customer support

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paul lehecka

Quit shopping and sign up now!

Used daily for 1-2 years
Reviewed 2017-10-26
Review Source: Capterra

Pros
Skubana has people you can actually talk to, they know their business and understand yours. If you're looking for a selling platform then look no further. I've been in contact and used many. Channel Advisor: I never signed up with CA since tier pricing is a joke which is always to their advantage and you still need to hire many additional companies to actually make all the gears turn. Sku Vault: I was with this company for 4-6 months and by far the absolute WORST out of all of them, 3k+ start up fees to launch on a platform that never worked. Overselling often and only way to contact them to resolve was to "submit a ticket" to an email system that had "bugs"(I have e-mails to prove this) I was forced to leave Sku Vault and go back to Stitch labs. And of course, you can't get the start up fees back. Stitch labs: My second favorite (behind Skubana) and actually a good company. I was with for a few years and they were good but still they're missing tools I needed which skubana has. Seller Cloud: paid the fees+ start up and never went live so it was a loss. I was sold on many tools they said they had and the further I dug (after start up fees paid) I realized they were not a fit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Eric Hines

Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!

Used daily for less than 6 months
Reviewed 2018-05-18
Review Source: Capterra

Pros
What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business. While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business. We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low. However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning. In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well. Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs. NET: We love Skubana!

Cons
While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for. However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read. Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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