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Field Service Management Software with Activity Tracking (2025)
Last updated: March 2025
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Key Features of Field Service Management Software
Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024
- Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
- Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
- Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
- Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
- Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
- Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
474 software options
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ServiceTitan is the leading business software solution for both residential and commercial field service businesses. Our powerful platform optimizes and eliminates tasks both out in the field and in the office with cloud-based responsiveness, real-time sync, and unbeatable uptimes.
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Service Fusion helps field service companies impress customers, reduce employee headaches, and get paid faster, without breaking the bank.
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Inspect Point: Simplify fire & life safety inspections with one platform. Ensure compliance, boost efficiency, and grow your business.
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Visual Planning is a resource planning and scheduling tool that empowers users to create, manage and update schedules efficiently. Features within Visual Planning include construction scheduling, project management, human resource management, CRM and more.
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Helps you to manage your customer database, quotations, work orders, technician schedules, assets and invoicing, and it integrates with popular accounting packages.
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Join over 200,000 home service pros using Jobber. We make it easy to schedule appointments, quote, invoice, and get paid faster. Organize your field service business and impress your clients - get started today.
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Zoho FSM is an end-to-end field service management platform that optimizes work order management, scheduling, and workforce management.
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Housecall Pro’s field service management platform helps businesses streamline operations, save time, and scale efficiently. With guided setup and user-friendly tools, getting started is easy. Join over 45,000 businesses and sign up for a free trial today!
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Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Praxedo is recognized in Gartner's Magic Quadrant for its scalability and unmatched implementation times.
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Access all essential project information when you're out in the field and ensure that you are working with the most up-to-date version of drawings. Easily create and track issues, RFIs, checklists, submittals, assets - even if you can't connect to the internet.
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Zuper's field service management software allows you to streamline operations, empower teams, and delight customers with effortless scheduling, real-time communication, a mobile app for technicians and managers, and a customer portal for your customers; we got it all. So, what are you waiting for?
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ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
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Fieldwire is an online/offline mobile construction management app offering task scheduling, issue tracking and plan viewing features for free and paid users.
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Gomocha is a field service platform and app intended for small and medium-sized companies. Gomocha's field service platform stands as a beacon of efficiency in field service management, tailored to meet the needs of tech-savvy businesses across diverse industries, including construction, energy, manufacturing, security services, utilities, and more.
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Is AI-FM Different? Easy as 1-2-3!
AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews
- No less than EIGHT 2019/20/21/22 Awards from Gartner
- Pricing starts at only $/€ 7.99/user/mo
- Genuine 5 Star Reviews
- Integrations: Quickbooks, Zapier, Siri, Google Asst, Calendars....
AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews
- No less than EIGHT 2019/20/21/22 Awards from Gartner
- Pricing starts at only $/€ 7.99/user/mo
- Genuine 5 Star Reviews
- Integrations: Quickbooks, Zapier, Siri, Google Asst, Calendars....
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An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Start for free!
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Skimmer is a cloud-based pool service management software which is designed to help pool service businesses paperlessly manage their customers, service stops, routes, technicians, service reports, invoices, parts purchasing, chemical readings and dosages, and more
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Pandell Jobutrax is a cloud-based field service management platform that helps businesses in the energy industry automate ticketing processes. It enables users to create new tickets with details including name, contact information, internal ID, location, and critical comments.
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inFlow Inventory is an all-in-one inventory and order management solution for small and medium businesses. We offer the software to track products, sales, and customers, and also support hardware to help you update your stock levels while you work.
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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
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UpKeep is a mobile maintenance management software (CMMS) for field service-- which allows users to manage their team, assign work orders, and sync devices
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CareRouter is a cloud-based field service management solution that is used by healthcare organizations, including hospitals and home healthcare agencies. It can also be used by other businesses that need to assign staff members to different locations.
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Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and map. Live support.
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EMPPLAN is a cloud-based promotion management solution, which assists businesses in industries such as media, energy, and retail with resource planning and sales assignment monitoring. Key features include lead generation, remote access, merchandising, and custom field creation.
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Prism Visual Software is a cloud-based route planning and distribution management solution designed to help businesses streamline inventory, accounting, and field service operations on a centralized platform. Supervisors can maintain a record of available equipment inventory, schedule service maintenance, and avoid stockouts via threshold notifications.
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