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TeamHeadquarters
Help desk ticketing, project management, asset management
(2)
Recommended
Jamaliah H.
Telecommunications, 5,001-10,000 employees
Used daily for 1-2 years
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I manage to combines all the tools and feature that I needs for managing and running our project into single platforms.
It's convenient to take daily email tickets and allocate them to project and program resources since it makes it easier to keep track of everything. After that, I use the time recorded on the tickets to compile a status Update, which is convenient and practical. Using TeamHeadquarters has been an excellent experience since it's easy to use and meets our goals.
I'd love it if there were a Report Builder pre-installed. For example, I would be able to customize reports such as the Progress Report to match my specific business and advertising objectives that I set for my monthly goals.
John M.
Computer Software, 51-200 employees
Used daily for 2+ years
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Because I have many clients and do many projects I need to be able to create estimates, track work performed, provide resource reporting, and weekly status updates. The planned vs actual nature of TeamHeadquarters makes being a good project manager easier!
Built in best practices and the ability to create an estimate and capture work (from projects, support and operational work).
The Gantt chart works well but, you've got to be prepared to take it all the way - it's a con with a good ending.