DoorLoop - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate DoorLoop's rent tracking capabilities. They find it helpful for managing multiple property types, setting up recurring payments, and scheduling future increases. Users report that the system automates late payment policies and sends reminders, reducing manual tracking. They indicate that the Transactions page clearly shows charge and payment history, which can be exported. They also mention the ease of tracking rent payments in real-time and the ability to differentiate between rent and security deposits as areas for improvement. Of the 152 DoorLoop users who gave detailed accounts of their use of Rent Tracking, 99% rated this feature as important or highly important.

Users report that DoorLoop's property management capabilities allow them to keep all information in one place, including leases, renewals, and maintenance requests. They appreciate the communication capabilities for real-time updates and tenant interactions. Reviewers indicate that the platform cuts down work time by consolidating multiple functions into one user-friendly program. They find it useful for tracking repairs, tasks, and tenant information. They also mention the exceptional support via chat and online meetings as a valuable aspect. Of the 50 DoorLoop users who gave detailed accounts of their use of Property Management, 96% rated this feature as important or highly important.

Reviewers highlight the tenant portal as a valuable tool in DoorLoop. They find it easy to set up and manage, allowing tenants to make payments, submit maintenance requests, and communicate with landlords. Users appreciate the ability to log into the portal as tenants for troubleshooting. They mention that automated payments save time and trips to the bank. However, some note that processing fees can be a friction point for tenants, and they would like the option to charge these fees to landlords. Of the 128 DoorLoop users who gave detailed accounts of their use of Tenant Portal, 91% rated this feature as important or highly important.

Users report that DoorLoop's online payments feature simplifies rent collection by eliminating the need for physical checks and cash. They appreciate the convenience of tenants being able to pay via ACH or credit card and set up automatic payments. Reviewers mention that this capability saves time and reduces late payments. They also indicate that while the processing time for payouts can be slow, the overall integration with accounting and reconciliation is beneficial. Some users note the additional cost to tenants as a downside. Of the 135 DoorLoop users who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.

Reviewers appreciate DoorLoop's financial reporting capabilities, noting that it provides essential insights into profitability and expenses. They find the reports easy to access and helpful for making informed decisions. Users report that the ability to generate detailed financial statements by property is important for tracking costs and improving profitability. They also mention that the reports and dashboard offer real-time data, reducing the need for manual tracking. Some users suggest improvements for better customization and exporting options. Of the 74 DoorLoop users who gave detailed accounts of their use of Financial Reporting, 86% rated this feature as important or highly important.

Users find DoorLoop's accounting capabilities flexible and tailored for property management. They appreciate the integration with Plaid for automatic matching of expenses and the ability to reconcile bank accounts. Reviewers report that the platform simplifies billing, invoicing, and tracking revenues and expenses. They mention that while the accounting system is comprehensive, some aspects can be confusing and require multiple steps. Users also highlight the support from DoorLoop's staff and the ability to generate P&L statements and other reports easily. Of the 129 DoorLoop users who gave detailed accounts of their use of Accounting, 85% rated this feature as important or highly important.