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DoorLoop

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DoorLoop Pricing

Pricing overview

Value for money rating

4.7

/5

672

Price starts from

59

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Pricing details

DoorLoop is 50% off your first two months. Try it risk-free, no credit card needed.

What users say

Frankly, DoorLoop is helping me save money while scaling.
I needed an economical product that was intuitive and would give me the insight to make sure each property was properly managed and tenants were happy.

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Reviewers who mentioned pricing said:

CW
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Cassie W.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic product, amazing customer support.

Reviewed 24 days ago
Pros

I like the functionality and platform interface. Number 1 reason for choosing/staying was the prompt customer support.

Cons

It's not 100% user friendly for those without an accounting background and the pricing is a little higher than some others. Worth the tradeoff for the advantages though!

JD
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Jess D.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and Navigate

Reviewed 7 months ago
Pros

What I enjoy most about DoorLoop is the clean, easy to use software. I made the switch from another platform and DoorLoop has all the same features but in an easier to use application that looks clean and is simple to navigate. The flexible pricing options are wonderful as well, it made it great for when I was just starting out I could have a great software without paying a high monthly rate for one or two doors.

Cons

I haven't found anything at the moment that I don't like or would change with DoorLoop

SR
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Susie R.

Executive Office, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for property management

Reviewed 5 months ago

Overall, I am very happy with the software and I am currently working to master it to make the most of all the features it offers. Great, easy to navigate platform, and the reporting features are similar to more expensive similar software I have used in the past. I wish it was integrated with the PetScreening platform.

Pros

I appreciate the corresponding "Need Help" information buttons for whatever task you are attempting in the software. It is a very user friendly platform, with a central "Create New" button to lead you to any task needed to be performed. I went with this company because of the owner and tenant portal options. The accounting features, and "application to tenant" process are very simplified and time saving. Amazing reporting and maintenance features.

Cons

My cons would be that the accounting is property related accounting, and if you need to account for monies such as interest and opening bank deposit you have to create a "dummy property" to account for that money. It took awhile to get the online payment portion set-up and the starting limits on amount of money allowed to be collected online for rent was too low and took extra work to "ask" for it to be raised, and until the limit was adjusted my tenant could not pay through the tenant portal. The cost to send documents through the software to be signed such as a lease are charged per transaction, and seems high to me, but you can also upload a signed lease so you don't have to use it. The tenants are also charged a ACH fee.

BO
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Ben O.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform for people new to the industry

Reviewed 2 months ago

We were new to the property management business and spun our tires for a couple of years trying to manage tenants and get our finances straight, for a fair price. DoorLoop came along and was easy to implement. It helped us get everything organized and under control. It's been very easy to train new hires on.

Pros

I loved how easy it was to get DoorLoop started. I have tried other well-known platforms in the industry and struggled to get them working. Many oversold their features. All of DoorLoop's features that I have use have been a success. Always meet my expectations.

Cons

I think that DoorLoop is a newer platform so there are still some features that need to be added or have only recently been added, like expense tracking by unit. I think more established platforms have all the features flushed out already.

JB
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John B.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Apartment Management Platform!

Reviewed 2 months ago

Overall, it has been a very seamless transfer, smooth experience, and very few complaints that weren't addressed and taken care of in rapid fashion. I have very little negative to say about DoorLoop as a company and the people I have interacted with who work there. Two thumbs up!!

Pros

The way that virtually everything you need to run a Multi-Family Dwelling is on the DoorLoop platform. Additionally, the customer service, from onboarding to setup, to handling random things that come up during the normal course of business, has been amazing!!

Cons

As an apartment owner with only 80 units, the price for DoorLoop as a relative cost to what we bring in is much higher than larger operations. In my opinion, the price is pretty steep considering there are useable alternatives for next to nothing. Yes, they don't quite have the functionality and integration as DoorLoop, but there is still an efficiency curve that doesn't quite fit us, however we still use DoorLoop because of the exceptional service and product it provides.

DS
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Dustin S.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect Property Management Solution if you love Automation

Reviewed 4 months ago

Honestly, it's been a game-changer for me. As a one-employee company that relies on contractors to subcontract work to, it feels like DoorLoop is handling a lot of the "back office" work while I can make sure that the key functions are being done to move the business forward.

Pros

The reason I chose DoorLoop is that it was one of the ONLY solutions that had Zapier integrations. For property managers, Zapier is a must have automation tool, but unfortunately many other tools on the market for managing rentals don't support it. This was the primary reason I chose DoorLoop, but so many other surprises have come along with it, such as the customizable website and tenant portals to continue to grow our companies barnd.

Cons

The price is higher than other products I was using previously, but honestly, the automations and the value have made it worth it. Still, it may not be great for some folks with only 1 - 2 properties. For those managers with more who are looking for a scalable solution, this is your best bet.

DG
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Daniel G.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New to DoorLoop & love so far

Reviewed 5 months ago

So far 4.5 out of 5. Some hiccups on the set up process (processing limits for receiving and sending funds was EXTREMELY low) and took days to get resolved. I don't like the 3rd party processing partner so far as they are hard to get ahold of to address any issues. I have used Stripe in the past and much easier.

Pros

The set up process was helpful as there are some onboarding calls and demos to watch. The extensive reporting/features really help automate the workflow and efficiency of the bookkeeping

Cons

The lack of direct phone service when there are customer support issues. Submitted tickets to request a callback and then not getting one is very frustrating. I was 99% sure phone support would have included a direct phone number to the service center, but the online support can take hours to get a response. Also the payment processing time is slow. There needs to be an option for expedited funds if there already isn't one. I am new

LD
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Leif D.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One Year In, using DoorLoop

Reviewed 6 months ago

After using two different programs in the past, it was much easier to make the switch. I am enjoying the easy handling of the program, I would like to see some changes in the payout area, such as a less expensive way for tenants to pay their rents. Some do not have checking accounts, and debit cards/prepaid cards is all they know. The higher percentage kills them to process a monthly rental payment.

Pros

The ability to of having a lease signing program in DoorLoop, instead of having to copy and paste your documents in a different system. This allows for less mistakes to be made.

Cons

Having to reset rental applications due to issues within the system. We have had to give refunds, so prospects could submit another application to apply for one of our rental properties.

Vendor response

Leif, Thank you for your review of DoorLoop. We strive to ensure that the system works for everyone, and we're glad that it's making your life easier with our signature templates. As a sneak peek into the coming month of DoorLoop we're actually updating the rental applications to fix the exact problem you've had (as well as just make it better to look at for you and your prospects). We can't wait to see you continue growing!

MP
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Michael P.

Commercial Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Baldwin Park Review

Reviewed 7 months ago

We're new in the game of real estate but we have two apartment complexes and 140 units. This makes managing them very easy for first timers. I do believe the price is a little high compared to other programs, but we find doorloop worth it.

Pros

The ease of use between multiple bank accounts is a lovely feature. Tracking expenses and i love the reports we can get from a click of the button, like the rent roll.

Cons

weve been wanting p2p direct messaging between us and a tenants on doorloop like some competitors have.

RD
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Rebekah D.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Door Loop is a One Stop Shop

Reviewed 7 months ago

Our overall experience with DoorLoop is wonderful.

Pros

First of all, we love that DoorLoop is a cloud base system so we can log onto it using various way, from our phones to a desktop computer and see everything in real time. We also like how customizable it is and that we don't have multiple programs to keep track of everything. This program tracks it all! Not only can we keep track of rents, but also look at maintenance requests that still need to be completed. It helps us stay organized and productive.

Cons

Bank reconciliations could be improved. If I am in the middle of a bank reconciliation but need to toggle to another area, when I come back, I have to start all over again. Sure the boxes of cleared transactions may be checked, but it would be helpful if there was an option to save so when coming back to it, I could just click on the partially reconciled statement. We have 5 portfolios and I wish we had the option to assign a cost just to the portfolio instead of a certain property. (Currently, we created "dummy" properties and assign costs to those, but those add cost to the program, since we are charged by each door we have.)

AK
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Aaron K.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Value, Fresh Look to Property Management, Missing Mid-Term Market

Reviewed 2 years ago

We are a small real estate investment business that is growing. We needed to move away from the manual and paper way of doing business to expand and provide a better solution for our tenants. DoorLoop hits the mark to get make that transition and get started.

Pros

The UI is very intuitive and the features cover most of the necessary aspects of owning and managing a rental property.

Cons

Communication with the tenants. I like the ability to make announcements, but it would be even better to have threaded discussions with the tenants where the communication can be tracked and referenced later. The other piece that is missing is connecting with Furnished Finders [SENSITIVE CONTENT] for posting rentals and managing communication. The mid-term furnished rental market is not being served by any property management software. We require a blend between short-term and long-term features. Everyone is going after short-term (AirBNB) and long-term. There is a huge market for this and a giant void.

Vendor response

Hi, Aaron - thank you so much for your review! It's so great to hear that DoorLoop's intuitive interface and features have been assets to your business. We definitely hear your constructive feedback. We're thrilled to have recently announced that DoorLoop has raised $20M in Series A funding, which will enable us to further develop our product roadmap and expand the portfolio types we're able to support....

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Irving W.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The easiest and most affordable

Reviewed 4 years ago
Pros

Definitely the ease of use. Our last software took us months to figure out, and cost a fortune for training. After a few painful years, we finally made the switch because they didn't have certain features we wanted that doorloop offered. To say the software is easy to use is an understatement. We only needed two training sessions (an hour each), and felt like we were proficient enough to get going. What took months before, not only took a matter of days. It definitely took the pain out of migration and training.

Cons

I'm still waiting for the Zapier integration to be fully connected with all the apps so we can start doing some automation with our other programs.

TB
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Travis B.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A pretty solid choice for property management

Reviewed 6 months ago

Customer service has been great and I'm optimistic that Doorloop will continue to improve their software in the near future. Although the text limitations and communication credits are annoying, I'd still choose this software over the competitors. It's simple to setup, tenants seem to enjoy the mobile app, and is reliable for collecting rent, assigning tasks, etc. We've tried 3-4 other management software options and are proud to stick with Doorloop as we grow.

Pros

Customer service is incredible. Software is reliable and adequate.

Cons

Text messages are limited to 140 characters through the portal. Communication credits are required for lease signing. These credits cost money in addition to the monthly payment. This seems like a silly money grab and should be included in the premium. There could be more automated features for lease signing fields.

MF
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Mike F.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very please with Doorloop but could use some better Commercial features

Reviewed 2 months ago

Very Happy. This is the right solution for our company at the right price.

Pros

Tenant Portal. Really connects landlord and tenant and streamlines rent collection. Automates Lease administration.

Cons

Needs more commercial real estate features.

SL
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Samantha L.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth the money!

Reviewed a year ago

100% Top notch. I love it.

Pros

The product is very easy to use for both the tenant and the landlord. During the demo call I was expecting them to tell me at the end and I'm glad they did. I did some research prior to booking a demo but doorloop stuck out the me the most. When I heard that we could have 20 properties under one account for one price, I was sold. We have the intention of building our real estate business to over three...

Cons

Honestly, as of right now there's nothing that I can say that I do not like about door Luke. They have been such a great service to me and it has helped me out a lot. We were dealing with a tenant that always paid late and since door loop has came into our business, it's been a breath of fresh air.

AS
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Alison S.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Happy with DoorLoop overall

Reviewed 4 months ago

Overall, I am happy with them so far. We have just used them for a month, and I could give a better review when I am more used to the software and have had more time with it.

Pros

I feel they provide almost all the features other property management software companies provide for a better price. I am very happy with the one-on-one zoom call support they provide as we've gotten things set up in their system.

Cons

I do not have a way for my tenants to pay their rent in cash (i.e. connectivity to a cash payment at a 7-11 or via a Western Union location.) The home page is focused on trends and reports. My focus is more on using the software as a tool, as opposed to reviewing profits. So some of the ways to get to specific features I use the most are not quickly accessible and I have to access them in a roundabout way instead of directly. (For example: I cannot easily access a tenant list for a specific property without having to filter it to a portfolio, or the "leases" feature is redundant to the "tenants" feature and I have to go through additional clicks to navigate to either spot.)

SM
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Shai M.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DoorLoop Has Been an Absolute Pleasure

Reviewed 4 months ago

Very positive overall experience. It's integration of third party api's like Box Sign, and Plaid for bank connectivity are seamless. These guys definitely outperform the larger, more expensive (and more complicated) legacy peers.

Pros

The simple and intuitive user interface makes this application very easy to onboard with very little training.

Cons

It lacked certain critical features specific to commercial real estate. However the data team is working on implementing those features, which will undoubtedly benefit commercial property operators.

AR
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Alison R.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Property Management Software With Great Customer Service

Reviewed 5 months ago

My overall experience is positive. Since so many of my tenants are coming through Airbnb at the moment, I'm probably not getting $60 worth of value every month, but if more tenants come through Furnished Finder in the future, then it will be worth $60/month. The customer service is really exceptional, and DoorLoop is the best property management software I have been able to find.

Pros

DoorLoop has great customer service. From day one, they walk you through all of the setup and follow up to make sure you understand everything. They are quick to reach out to you if you have a question at any point later on. They want to hear your feedback, and will act on good ideas that you give them. My tenants find it easy to pay their rent through DoorLoop, and they receive automated invoices and receipts.

Cons

The rental application feature is a bit clunky to use, and I wish there were a way to split the cost of the TransUnion credit report fee between the applicant and our company so that we can stay within New York State guidelines. It would also be great if there were the option to save application templates that could then be applied to rental units. I would like to be able to easily see on the Dashboard the expected date that undeposited rent will be deposited into the company bank account. I would love to have a budget feature so that I could utilize all the accounting features. Also, it would be great to be able to have rent reported to the credit bureaus.

TT
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Tami T.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We Love DoorLoop!

Reviewed 2 years ago

Everything that is important to us is integrated in DoorLoop and their customer service has been fantastic to get us up and running quickly.

Pros

We fired our property manager and looked for the best software solution for managing our properties. I had a long checklist because we had used Appfolio in the past… DoorLoop was the stand out best solution! It has all the functions of pricey management software at an affordable price and the customer service cannot be beat!

Cons

We are still learning the software and have not used all of the integrated functions yet. No complaints!

LE
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Lawrence E.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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How Doorloop Worked for Us

Reviewed a year ago

With doorloop we were able to reduce the amount of time needed to tend to the homeowners. The collection of fees was a manual process that had its risks. The ability to collect fees using various options was an impressive attraction for us. This product solved those challenges and gave us the abilities we were searching for at a price we could afford and one that fit our needs. What makes doorloop better? not being forced to accept and pay for what you don't need.

Pros

After a very detailed training session and after having all our questions answered (sometimes several times), we were able to easily integrate the platform to suit our style, and getting the HOA members on board was simple. The team we worked with seemed to always be available to answer our questions or expand their instruction or refer us to helpful tools. We never felt like we were bothering them. They explained every aspect of the site and what our money would afford us. They checked in on us often, and never used pressure sales tactics yet, they thoughtfully offered recommendations and explained their reasoning which demonstrated to us that they were listening to what we wanted and not what they wanted to sell to us.

Cons

One thing we hope gets addressed as soon as possible is adding the proper language and labels for HOA's. We had to explain to our homeowners that they were not tenants. The homeowner elements need to be like the tenants as some of our homeowners were caught up by called tenants.

FH
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Frederick H.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Better than a property management group

Reviewed 5 months ago

Absolutely outstanding. Getting onboarded can be a little confusing, especially if you've never had experience with anything like DoorLoop or rent tracking systems. DoorLoop provided live on-demand training with a coach that made it pretty quick and easy to get setup and running. I would highly recommend DoorLoop for, at least, small to medium sized organizations. I have found DoorLoop VASTLY superior and less expensive than a traditional property management group.

Pros

I use DoorLoop most for tracking tenant maintenance requests. DoorLoop makes it a one-stop-shop for seeing a maintenance request from start to finish. This has been most valuable to us since transitioning from a property management group.

Cons

We have been using DoorLoop for around a year, and so far I've found zero problems. I honestly cannot think of anything that needs to be improved. I'm sure there's something, but everything has been spot-on so far!

RA
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Robert A.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One Stop Shop

Reviewed 3 months ago

I like the ease of use and my tenants seem to like it as well which means I get my rents hassle-free

Pros

I like that all facets of managing my real estate portfolio are in one portal.

Cons

The cost is higher than many products but seems like it offers a total package

ZC
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Zac C.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to set up and learn with great support team

Reviewed 4 months ago

DoorLoop has been a great option so far and cheaper than some of the other options for the size we are at. We have 35 units mixed between commercial and residential. I suspect once we pass 200 units DoorLoop will no longer be the most economical choice but for our size right now it makes the most sense.

Pros

The set up process for DoorLoop was very easy. Learning how to navigate has been very straightforward and simple and their support team has been easy to get ahold of and quick to answer.

Cons

Most of the Cons I've had so far have been user error that the support team was able to help me navigate or that they didn't use unit based accounting but that feature was just added. Not being able to add a tenant without contact info was slightly irritating but we've found a work around.

AM
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Andrew M.

Real Estate, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best value software on the market

Reviewed a year ago

It has streamlined our management process, and allowed for the recapture of the most important commodity in business, which is time. With less time spent with spreadsheets and bulky software programs, we can focus more on our core business.

Pros

This program has all of the tools a residential or commercial manager needs, combined with an intuitive interface that can be quickly learned by those new to the industry or seasoned professionals alike. This software is especially good for small to midsize portfolios where managers want all of the features of a full top end program without the heavy costs.

Cons

No real cons to speak of, the learning curve is there for a new user to the industry, but that is the case with any software, not just limited to this one.

CD
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Christian D.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Middle of the road, good enough for the price

Reviewed 4 months ago
Pros

I had no software prior to doorloop. It has help immensely.

Cons

Accounting is confusing. new lease setup is not very user friendly. Hopefully the software will continue to improve and because simpler and more user friendly.