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123FormBuilder Logo

Web forms: as easy as 1-2-3!

Table of Contents

123FormBuilder - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

123FormBuilder overview

What is 123FormBuilder?

With 123FormBuilder, you have the flexibility to fully customize your forms to fit your brand and needs. You can easily style forms with CSS, translate them into multiple languages, and apply advanced features like branching and conditional logic for a personalized user experience. Plus, seamlessly integrate your forms with popular tools like Salesforce, Mailchimp, Twitter, and more. Need to accept payments? No problem—integrate with PayPal, Google Checkout, or Authorize.Net to streamline transactions. You can also create sub-user accounts, assigning different access levels to clients or team members for more efficient collaboration. Once your form is ready, it can be published across multiple platforms, including your website, WordPress, Blogger, or even your Facebook page. Form submissions are instantly delivered to the email addresses of your choice, securely stored in your submission repository, and easily visualized through custom reports and charts. 123FormBuilder’s user-friendly interface and robust functionality make it the go-to platform for a wide range of professionals—small businesses, web designers, developers, bloggers, and non-profits alike.

Who uses 123FormBuilder?

Reviews for 123FormBuilder come from a wide variety of industries, including health, wellness and fitness (8% of reviewers), information technology and services (6%), and non-profit organization management (6%). The most frequent use case for 123FormBuilder cited by reviewers is forms automation (67% of reviewers).

What do users say about 123FormBuilder pricing?

Most users consider 123FormBuilder to provide good value for money, highlighting affordable pricing and useful features. They appreciate the free version, but some reviewers feel paid plans are expensive and certain free features are limited.

Starting price

37per user /
per month

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture

Customization

Navigation

Assistance

Reliability

123FormBuilder’s user interface

Ease of use rating:

123FormBuilder pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(56)
5(108)

What do users say about 123FormBuilder?

Users report 123FormBuilder makes creating and customizing forms, surveys, and payment forms straightforward, with many templates and integration options for platforms like Wix and Mailchimp. They find the interface user-friendly and appreciate the flexibility to tailor forms for various needs, including business, events, and nonprofits. Some mention good value in the free plan, but note limitations in features and question counts at lower pricing tiers.

Reviewers indicate customer support is generally responsive and helpful, though some experience slow responses or unresolved issues. They mention occasional bugs, payment processing problems, and wish for more advanced customization and integration options.

Select to learn more


Who uses 123FormBuilder?

Based on 175 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Nonprofit Organization Management
Information Technology and Services
Marketing and Advertising
Others

Use cases

Forms Automation
Survey
Registration
Customer Satisfaction
Electronic Data Capture

123FormBuilder's key features

Most critical features, based on insights from 123FormBuilder users:

Survey builder
Electronic signature
Customizable forms
Customizable questions
Customizable fields
Customizable templates

All 123FormBuilder features

Features rating:

Data security
Drag & drop
Email marketing
Event calendar
Forms creation & design
Customizable branding
Customer database
CRM
Forms management
Mobile access
Contact management
Online registration
Confirmations/Reminders
Question branching
Randomization
Real-Time notifications
Real-Time reporting
Reporting & statistics
Skip logic
Social promotion
Surveys & feedback
Archiving & retention
Template management
Third-Party integrations
Alerts/Notifications
Workflow management
Process/Workflow automation
Reporting/Analytics
Access controls/permissions
Payment processing
Data import/export
Data analysis tools
Electronic payments
Customizable reports
Audit trail
Single sign on
Self check-in/check-out
Rules-Based workflow
Response validation
Autofill
Barcode/Ticket scanning
Reminders
Booking management
Business process automation
Calendar management
Collaboration tools
Conditional logic
Digital signature
Attendee tracking
SSL security
Support audio/images/video
Survey/Poll management
Attendee management
Task management
Team collaboration
Approval process control
API
URL customization
Visitor registration
Visitor tracking
Web forms
Workflow configuration
Discount management
Document management
Data capture and transfer
Email reminders
Encryption
Dashboard
Event management
Event registration
Event ticketing
For healthcare
Convert to pdf
Group registration
HIPAA compliant
Lead capture
Lead generation
Lead management
Contract drafting
Mobile survey
Multi-Language
No-Code
Offline access
Offline response collection
Online forms
Online payments
Contact database
Data synchronization
Performance metrics
Pre-built templates

123FormBuilder alternatives

123FormBuilder logo

Starting from

37

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
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Features
Value for Money
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Wrike logo
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10

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Customer Support
Lucky Orange logo
visit website

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39

Per month

Free trial
Free version
Ease of Use
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Customer Support

123FormBuilder pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

0.00

Features included:

  • 100 Submissions
  • 5 Forms
  • Connect to 3 Apps
  • 10 fields
  • Unlimited conditional logic

Gold

37

/user

Per month

Features included:

  • 250 fields/form
  • 25 forms
  • 5000 Submissions
  • 1GB storage
  • Collect File Uploads With Your Forms
  • Conditional Logic for Your Forms
  • Connect to 1000 Apps
  • Custom E-Mail Notification

Platinum

49

/user

Per month

Features included:

  • 20000 Submissions
  • 100 forms
  • 500 fields per form
  • 10GB storage
  • Take Payments Within Your Forms
  • Custom Form Branding
  • Collect File Uploads With Your Forms
  • Conditional Logic for Your Forms
  • Connect to 1000 Apps
  • Custom E-Mail Notification

Diamond

99

/user

Per month

Features included:

  • 200 forms
  • 100000 submissions
  • 1000 fields per form
  • 100GB storage
  • Unlimited conditional logic
  • Unlimited HTML Fields
  • Integration with Salesforce Marketing Cloud
  • Integration with 15+ Payment Gateways
  • Apps Integrations +4,000 via Zapier

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 10gb+ Storage
  • Collect File Uploads With Your Forms
  • Conditional Logic for Your Forms
  • Connect to 1000 Apps
  • Custom E-Mail Notification
  • Custom Form Branding
  • Data Insurance
  • Dedicated Account Manager & Priority Tech Support
  • Enterprise-Grade Security Protocols
  • HIPAA Compliance (BAA
  • Salesforce Integration
  • Security Review & MSA Support
  • Take Payments Within Your Forms
  • Unlimited Forms
  • Unlimited Submissions

User opinions about 123FormBuilder price and value

Value for money rating:

Of 30 reviews that provide robust commentary on 123FormBuilder's price and value, 73% mention it in a positive light.

Most users consider 123FormBuilder to offer good value for money, highlighting its affordable pricing and powerful features like surveys, payment processing, and file uploads. They appreciate the availability of a free version, which allows them to try out the service without any cost and find it sufficient for basic needs. Reviewers indicate that the tool is user-friendly, with a great user interface and easy dashboard navigation. Some users report that the free trial and basic bundle provide significant functionality. However, some reviewers feel that the paid plans are too expensive, especially for features like payment integration and advanced designs. They also mention that certain features in the free version do not meet all their needs.

, and

To see what individual users think of 123FormBuilder's cost and value, check out the review excerpts below.

“Additionally, 123FormBuilder offers powerful features like surveys, payment processing, file uploads, and more, all at an affordable price.”
Verified reviewer profile picture

Bill L.

Programmer

“I like the fact that the basic version of the service is free, allowing for it to be tried out and assessed at no charge.”
RO

Rob O.

Therapist

“WAY too expensive and customer support very slow.”
Verified reviewer profile picture

Marcus C.

Independent Life & Business Strategist

123FormBuilder integrations (49)

Integrations rated by users

We looked at 175 user reviews to identify which products are mentioned as 123FormBuilder integrations and how users feel about them.

Wix logo
Wix

Integration rating: 5.0 (3)

WordPress logo
WordPress

Integration rating: 4.3 (3)

Mailchimp logo
Mailchimp

Integration rating: 4.5 (2)

PayPal logo
PayPal

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

123FormBuilder customer support

What do users say about 123FormBuilder customer support?

Customer support rating:

We analyzed 28 verified user reviews to identify positive and negative aspects of 123FormBuilder customer support.

A significant portion of users highlight prompt, helpful, and friendly customer support that resolves issues quickly.

A fair number of users mention support is available even on weekends and responds within a day.

A minority of users report slow response times, unhelpful support, and difficulty escalating issues beyond the first tier.

Support options

Knowledge base
Chat
Email/help desk
Phone support
Faqs/forum

Training options

Documentation
Live online
Videos

To see what individual users say about 123FormBuilder's customer support, check out the review snippets below.

“In addition, 123FormBuilder offers great customer service and support, meaning any queries and issues will be dealt with promptly.”

Verified reviewer profile picture

Emmanuella A.

Sonographer

“Likewise, the support team was very helpful, providing timely responses and assistance to resolve technical questions as they arose.”

CK

Chris K.

“I know that the support is Romanian-based, but don't they speak English in Romania?Slow to fix problems with a slow escalation process; you can never speak beyond the first support tier, which is frustrating. ”

DH

Dan H.

IT Manager

123FormBuilder FAQs

Q. What type of pricing plans does 123FormBuilder offer?

123FormBuilder has the following pricing plans:
Starting from: $37.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. What are the benefits of using 123FormBuilder?

With 123FormBuilder, creating custom contact forms for websites and blogs is fast and easy. You can also effortlessly accept online payments and donations, manage event registrations, and run surveys—all in one platform. The intuitive drag-and-drop interface requires no technical skills, making it perfect for both beginners and professionals.

Beyond form creation, 123FormBuilder offers powerful benefits, such as advanced data tracking, custom reporting, and real-time analytics to provide deeper insights. Automated workflows help streamline your processes, while integration with popular platforms like Salesforce, Mailchimp, and Google Sheets further boosts efficiency. Save time, improve accuracy, and scale your operations seamlessly with 123FormBuilder.


Q. Who are the typical users of 123FormBuilder?

123FormBuilder has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does 123FormBuilder support?

123FormBuilder supports the following languages:
Dutch, English, French, German, Portuguese, Russian, Spanish


Q. Does 123FormBuilder support mobile devices?

123FormBuilder supports the following devices:
Android, iPad, iPhone


Q. Does 123FormBuilder offer an API?

Yes, 123FormBuilder has an API available for use.


Q. What other apps does 123FormBuilder integrate with?

123FormBuilder integrates with the following applications:
PayPal, Worldpay for Enterprise, Campaign Monitor by Marigold, Egnyte, WordPress, Stripe, LinkedIn for Business, Meta for Business


Q. What level of support does 123FormBuilder offer?

123FormBuilder offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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