Linnworks Features

Linnworks

One Platform. Total Commerce Control.

3.88/5 (12 reviews)

Competitor Feature Comparison

3PL Management
API
Alerts/Notifications
Automated Scheduling
Backorder Management
Barcode / Ticket Scanning
Barcode/Label Management
Barcoding/RFID
Batch Printing
Catalog Creation
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Contact Database
Cost Tracking
Data Import/Export
Data Synchronization
Delivery Tracking
Forecasting
Ground Shipping
Import/Export Management
Integrations Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Item Management
Kitting
Labeling
Manufacturing Inventory Management
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Location
Multi-Store
Online Catalog
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Pricing Management
Process/Workflow Automation
Product Catalog
Product Data Management
Product Identification
Purchase Order Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Recurring Orders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
SKU/UPC Codes
Sales Management
Sales Orders
Sales Reports
Search/Filter
Serial Number Tracking
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shipping Services Integration
Social Commerce
Social Media Integration
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
User Management
Vendor Managed Inventory
Warehouse Management
Workflow Management
eCommerce Management
Learn moreCompare App
3PL Management
API
Alerts/Notifications
Automated Scheduling
Backorder Management
Barcode / Ticket Scanning
Barcode/Label Management
Barcoding/RFID
Batch Printing
Catalog Creation
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Contact Database
Cost Tracking
Data Import/Export
Data Synchronization
Delivery Tracking
Forecasting
Ground Shipping
Import/Export Management
Integrations Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Item Management
Kitting
Labeling
Manufacturing Inventory Management
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Location
Multi-Store
Online Catalog
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Pricing Management
Process/Workflow Automation
Product Catalog
Product Data Management
Product Identification
Purchase Order Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Recurring Orders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
SKU/UPC Codes
Sales Management
Sales Orders
Sales Reports
Search/Filter
Serial Number Tracking
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shipping Services Integration
Social Commerce
Social Media Integration
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
User Management
Vendor Managed Inventory
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Alerts/Notifications
Automated Scheduling
Backorder Management
Barcode / Ticket Scanning
Barcode/Label Management
Barcoding/RFID
Batch Printing
Catalog Creation
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Contact Database
Cost Tracking
Data Import/Export
Data Synchronization
Delivery Tracking
Forecasting
Ground Shipping
Import/Export Management
Integrations Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Item Management
Kitting
Labeling
Manufacturing Inventory Management
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Location
Multi-Store
Online Catalog
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Pricing Management
Process/Workflow Automation
Product Catalog
Product Data Management
Product Identification
Purchase Order Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Recurring Orders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
SKU/UPC Codes
Sales Management
Sales Orders
Sales Reports
Search/Filter
Serial Number Tracking
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shipping Services Integration
Social Commerce
Social Media Integration
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
User Management
Vendor Managed Inventory
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App

Linnworks Feature Reviews

11 reviewers had the following to say about Linnworks's features:

Patrick M.

Great software with a few issues.

2016-08-31

Pros

Linnworks has some advanced functionality to make ecommerce much more automated and less time consuming such as scheduled imports and exports of CSV files.

Cons

Linn Systems seems to be switching their software from a program that was installed on the user's computer to a cloud-based system, and they haven't quite gotten all of the kinks worked out of the cloud-based version. There are some bugs that negate some of the software's great functionality, and the system just doesn't seem to be quite finished. Also, support is decent but not the best I've experienced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

5/10

Recommendations to others considering Linnworks

Make sure to take advantage of the free trial and thoroughly test the software before you make a decision. Checking out all the alternatives is a great idea to make sure you get the features you need without paying extra for ones that you don't.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

It allowed us to sync our bigcommerce stock with our Amazon...

2018-02-27

Pros

But it wasn't the nicest UI to use and needed some attention to get your head around how it all worked.

Cons

Didn't always sync stock and the software crashed a fair bit. the UI was horrible to use at times..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Food & Beverages company, 1001-5000 employees)

Great order processing solution for SME, but can be clunky

2020-06-24

We outgrew the solution and found it increasingly frustrating to use. but it can get the job done for smaller businesses with lower volumes for sure.

Pros

Easy to set up and use.

Cons

Clunky import and mapping via csv. Inventory control can create unexpected results at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Amir B.

Good all round option

2019-08-22

Overall an very good system especially when you take into account the cost of it compared to other systems. Does a lot but could still do thing better while providing important business task within the system.

Pros

- Has a lot of features that other systems may charge for - Has a chat systems for support - Can integrate with website and online marketplaces - Can integrate with many couriers - Can create Rules for dispatch and integrated invoices

Cons

- System looks a little old - Can sometimes not works as you need - Feel like some processes could be simplified - poor reporting and unable to link to accounts well or without paying more

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Eliah S.

Great Solution

2015-06-09

They manage my orders, control/update my inventory, provide direct supplier integration feeds and work with my Amazon FBA account.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mr N S.

I'm leaving them because I need Xero integration built in

2018-08-06

Ok, staff are nice but software lacks Xero functionality that I need.

Pros

Really helped me get control of the warehouse

Cons

Hard to update product data in bulk.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian J.

Great product a a great price. Just what you need.

2016-03-26

Pros

Linnworks offers excellent multi channel stock control and order processing.

Cons

Some of the documentation does need updating, and a bit more input into their forums would be good.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Linnworks

Give it a try (for free) and ask questions on their facebook page and on their own forum. There are a lot of helpful Linnworks users out there that will give you there own experiences.

Source: Software Advice
2 of 2 people found this review helpful
Helpful?   Yes   No
Read more
Nate M.

Good company, Bad Experience

2018-05-05

Pros

Linnworks offers a good platform to control certain processes and marketplaces without an exceptional amount of hassle.

Cons

Trouble is, the software is not extremely user-friendly, and sometimes the bulkiness is hard to deal with. Our company switched to an alternative company as a result.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gareth H.

Good value and good products but standards are slipping

2015-11-18

Pros

The best part about linnworks is the value compared to other e-tail software's out there.

Cons

I dont like the fact that if you need change things are taking longer and longer such as integration with channels or bugs within the software

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering Linnworks

My recommendations is to meet face to face before signing up and really underline what support you are getting and what is feasible to ask for and have a regular contact to follow up any tickets created

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 51-200 employees)

Great all around software but is lacking in a few key areas

2018-12-04

I find that its much easier to reach out to support to get the necessary information.

Pros

Generally easy to use. 24 hour support.

Cons

Lacking in a few key areas and often find that you need to jump through hoops to accomplish a simple task.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark W.

Suck you in and then spit you out.

2019-05-23

Pros

fairly easy to use.. nad then they hit you with a price rise once you have got used to the software

Cons

Raising the Prices by 350% and saying the majority of customers will pay less. Seeing as none of their prices have decreased they are lying saying that the majority will pay less as the majority will be small customers on the lowest price bracket.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more