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Survicate

Collect, analyze, and act on customer feedback

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Is this product right for your business?

Find out with a

Survicate - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Survicate overview

What is Survicate?

Survicate is an all-in-one customer feedback platform built for fast-moving, data-driven teams. It enables you to collect, centralize, and analyze customer feedback across every digital touchpoint—empowering product, marketing, and CX teams to make informed, real-time decisions at scale.

Whether embedded in-product, triggered via mobile SDK, or sent via CRM and email tools, Survicate gives you complete control over when, where, and how you gather feedback.

Run highly-targeted multichannel surveys via:

- Website & in-product surveys (popup or Feedback Button with targeting logic)

- Mobile apps (native SDK for iOS, Android, React Native, Unity, or Flutter)

- Email (embed first question or link survey in emails, also in CRMs, like HubSpot)

- In-platform surveys via Intercom Messenger or Braze In-App Messages

Features include:

- Build customizable surveys: Start from scratch with a flexible, no-code builder with 13+ question types, branching logic, and customizable themes. Build from scratch, choose from hundreds of expert templates, or generate surveys with AI assistance.

- Target surveys: Display surveys based on user behavior, language, events, scroll depth on page/screen, frequency, or only on specific pages.

- Advanced AI analytics & dashboards: Analyze completion rates, answers, word clouds, and segmented insights. Use the Insights Hub to group feedback by topic and sentiment, access the AI-powered Research Assistant to synthesize qualitative feedback instantly, and customize your own Dashboards for 360-view of feedback.

Key benefits of using Survicate

Collect multichannel customer feedback via email, website, mobile apps, and in-product surveys.

Monitor NPS, CSAT, and CES scores over time to track experience improvements.

Use AI-powered tools to instantly analyze open-ended responses and detect trends.

Centralize all your feedback sources into a single platform with the Insights Hub and automatically categorize, analyze, and extract insights.

Visualize customer sentiment with real-time dashboards and customizable reports.

Automate workflows integrating with 40+ tools like HubSpot, Salesforce, and Intercom.

Personalize surveys using advanced logic, user attributes, and behavioral targeting.

Identify customer pain points early to reduce churn and improve satisfaction.

Reach global audiences with multilingual surveys and automatic translations.

Launch surveys quickly using an intuitive no-code builder and hundreds of prebuilt templates.

Starting price

49usage based /
per month

view pricing plans

try for free

Pros & Cons

User Feedback

Survey Creation

Customer Support

Email Embedding

Survicate’s user interface

Ease of use rating:

4.6

(99)

Survicate pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(29)

5(69)

What do users say about Survicate?

The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action.

Select to learn more

Who uses Survicate?

Based on 99 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services

Information Technology and Services

Health, Wellness and Fitness

Automotive

Others

Use cases

Survey

NPS

Customer Satisfaction

User Experience (UX)

Market Research

Survicate's key features

Most critical features, based on insights from Survicate users:

Survey builder

4.6

(30)

Customizable branding

4.4

(17)

Surveys & feedback

4.8

(18)

Real-Time data

4.7

(13)

Data visualization

4.2

(11)

Customizable questions

4.8

(16)

All Survicate features

Features rating:

4.3

(99)

Skip logic

4.6

(5)

Customizable fields

5.0

(1)

Survey/Poll management

3.0

(1)

NPS survey structure

4.7

(13)

NPS of customers

5.0

(3)

Generative ai

5.0

(1)

Process/Workflow automation

4.5

(2)

Multiple question types

4.6

(11)

Review monitoring

5.0

(1)

Response quotas

4.7

(3)

Reporting & statistics

5.0

(1)

Reporting/Analytics

4.4

(36)

Data import/export

4.4

(19)

API

4.6

(13)

Data analysis tools

3.7

(19)

Trend analysis

4.5

(2)

Text fields

4.8

(5)

Question branching

4.2

(19)

Customizable templates

3.9

(8)

Performance metrics

4.0

(2)

Third-Party integrations

4.5

(14)

Negative feedback management

4.6

(8)

Visual analytics

4.6

(5)

Multi-Channel distribution

4.8

(4)

Real-Time reporting

4.0

(1)

For mobile

4.3

(3)

Segmentation

3.8

(6)

Pulse surveys

4.3

(4)

Multi-Language

4.5

(2)

Drag & drop

5.0

(2)

Access controls/permissions

4.2

(10)

Real-Time notifications

5.0

(1)

Real-Time analytics

(0)

Randomization

(0)

A/B testing

5.0

(1)

Response management

(0)

Response validation

(0)

Review notification

(0)

Search/Filter

(0)

Sentiment analysis

3.7

(3)

Site intercept survey

(0)

SSL security

(0)

Support audio/images/video

(0)

Template management

(0)

URL customization

(0)

Usage tracking/analytics

(0)

User research analysis

(0)

Website integration

(0)

Widgets

(0)

Word clouds

(0)

Advocate management

(0)

Alerts/Notifications

(0)

Anonymous feedback

(0)

Campaign management

5.0

(1)

Conditional logic

(0)

Continuous feedback

(0)

Conversion tracking

(0)

CRM

(0)

CSAT survey structure

(0)

Customer engagement

(0)

Customer experience management

(0)

Customer segmentation

(0)

Customizable reports

(0)

Dashboard

(0)

Feedback management

(0)

For websites

(0)

Forms creation & design

(0)

Geotargeting

(0)

Landing pages/web forms

(0)

Lead capture

(0)

Live results sharing

(0)

Mobile survey

(0)

Monitoring

5.0

(1)

Multi-Channel communication

4.5

(2)

Multi-Channel data collection

(0)

Offboarding

(0)

Onboarding

(0)

Online polling

(0)

Question library

4.0

(1)

Question piping

(0)

Survicate awards

Survicate alternatives

Survicate

4.6

(99)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.3

Value for Money

4.3

Customer Support

4.8

SurveyMonkey

4.6

(10.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Jotform

4.7

(2.7K)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

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Customer Support

Typeform

4.7

(940)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Survicate pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free

0.00

Features included:

25 responses per month
NPS, CSAT, and CES surveys
AI survey creator and template library
Survey templates
Collecting feedback across email, link, and web surveys
1 active survey at a time
Basic CRM integrations, like HubSpot & Intercom
30-day data retention
Survey limits: 300 responses per survey, 1,000 responses per organization

Starter

Per month

Features included:

2 active surveys
100 responses per month
Overage charge: $0.79 per response
Add your company logo
Build a brand theme library
Custom intro and thank-you screens
Survey-level analytics
Export raw data and visual reports
AI survey answers categorization
AI Research Assistant chat
Talk with a human in less than 5 min
Book office hours with Customer Success

Growth

Per month

Features included:

10 user seats
Hide Survicate branding
Unlimited active surveys
Recurring surveys
Static Feedback Button
Manage survey frequency and throttling
Recall respondent and answer data
Multilingual surveys
Target by session behavior, attributes, cookies
Retarget based on previous responses
AI sentiment analysis
Insights Hub
Categorize feedback from App Store, Play Store and Google Business Reviews into topics
Question-level topic categorization with AI
Manage roles & permissions

Volume

299

Per month

Features included:

All feedback channels: email, link, website, in-product and mobile app
Custom pool of responses
Mobile SDKs for iOS, Android, React Native, Flutter, and Unity (add-on)
Target a percentage of your traffic
Continuously track NPS and CSAT metrics
Set limits on survey responses, expiration date, and sample size
Reliable AI categorization of open-text answers
Priority live chat queue
Built-in data privacy

Pro

299

Per month

Features included:

Custom pool of responses
All feedback channels: email, link, website, in-product and mobile app
Mobile SDKs for iOS, Android, React Native, Flutter, and Unity (add-on)
Dashboards for multi-survey analysis
Target with events, custom attributes, JavaScript and survey sampling
Salesforce, Marketo and Pardot integrations
Webhooks and Export API
Personalize survey experience and design
Filter responses with data from HubSpot and Intercom
Sync session data from Fullstory, SessionCam and Smartlook
Combine product analytics from Mixpanel & Amplitude
Get priority live support from humans
Advanced data privacy and regulatory compliance standards

Enterprise

499

Per month

Features included:

Custom pool of responses
All feedback channels: email, link, website, in-product and mobile app
Branded survey experience
Dashboards for multi-survey analysis
Dedicated Success Manager and outcomes plan
White-glove onboarding and training
Live implementation assistance
HIPAA compliance for healthcare data
Custom Terms of Service, DPA and NDA
On-demand security reviews and questions
Access logs for tracking user activity
SAML SSO for secure organizational login
Deliver surveys securely with CDN proxy

User opinions about Survicate price and value

Value for money rating:

4.3

(99)

To see what individual users think of Survicate's price and value, check out the review snippets below.

“Being able to gather this kind of data and make it easy and fun for clients to provide feedback had a huge impact on our user experience and product journeys and roadmap plans.”

Maddy D.

Director of Customer Experience

“The integrations are flawless, and the support team is fantastic, responding promptly to any queries.”

Vladimir P.

Senior Marketing Manager

Survicate integrations (73)

Integrations rated by users

We looked at 99 user reviews to identify which products are mentioned as Survicate integrations and how users feel about them.

Intercom

Integration rating: 5.0 (1)

Braze

Integration rating: 5.0 (1)

Google Analytics 360

Integration rating: 4.0 (1)

Salesforce Sales Cloud

Integration rating: 4.0 (1)

Survicate customer support

What do users say about Survicate customer support?

Customer support rating:

4.3

We analyzed 33 verified user reviews to identify positive and negative aspects of Survicate customer support.

Widespread user sentiment highlights Survicate's customer support as fast, helpful, and consistently responsive.

A significant portion of users report knowledgeable support staff who resolve issues quickly and provide clear guidance.

Frequently reported by users, the support team is approachable, friendly, and always available when assistance is needed.

Support options

Email/help desk

Chat

Phone support

Knowledge base

Faqs/forum

Training options

Videos

Webinars

Documentation

Live online

In person

To see what individual users say about Survicate's customer support, check out the review snippets below.

“Customer service has been very quick and helpful, functions that are not yet included in the software seem to be taken on board for consideration.”

Jennifer L.

Insight Manager

“The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ”

Charlotte G.

Customer Experience Manager

“I reached out to Survicate team for help, and they were able to help within an hour.”

Katie G.

Web Content Specialist

Survicate FAQs

Q. Who are the typical users of Survicate?

Survicate has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Survicate support?

Survicate supports the following languages:
English, Polish

Q. Does Survicate support mobile devices?

Survicate supports the following devices:
Android, iPad, iPhone

Q. Does Survicate offer an API?

Yes, Survicate has an API available for use.

Q. What level of support does Survicate offer?

Survicate offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

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