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FileCloud

Hyper-Secure Content Collaboration. Simplified.

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Find out with a

FileCloud - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

FileCloud overview

Based on 225 verified user reviews

What is FileCloud?

FileCloud is a file sharing tool with key features that include secure file sharing, access controls and permissions, document storage, real-time synchronization, and more.

Who uses FileCloud?

By industry, FileCloud reviewers are most commonly professionals in information technology and services (21%). The most frequent use case for FileCloud cited by reviewers is file sharing (92% of reviewers).

Starting price

6per user /
per month

Alternatives

with better value for money

Pros & Cons

File Access

Customer Support

Data Access

Admin Management

FileCloud’s user interface

Ease of use rating:

4.6

(225)

FileCloud pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(72)

5(152)

What do users say about FileCloud?

FileCloud is a file sharing tool with key features that include secure file sharing, access controls and permissions, document storage, real-time synchronization, and more.

Select to learn more

Who uses FileCloud?

Based on 225 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services

Computer Software

Entertainment

Hospital & Health Care

Others

Use cases

File Sharing

Document Management

Collaboration

Content Management

FileCloud's key features

Most critical features, based on insights from FileCloud users:

Access controls/permissions

4.6

(124)

Drag & drop

4.9

(27)

Document storage

4.7

(97)

Encryption

4.7

(38)

Real time synchronization

4.6

(43)

Content management

4.2

(19)

Search/Filter

4.6

(23)

Mobile access

4.6

(17)

Version control

4.6

(51)

Alerts/Notifications

4.0

(21)

All FileCloud features

Features rating:

4.6

(225)

Access controls/permissions

4.6

(124)

Activity tracking

(0)

Alerts/Notifications

4.0

(21)

API

(0)

Approval process control

(0)

Archiving & retention

5.0

(1)

Audit trail

4.7

(23)

Authentication

(0)

Collaboration tools

4.1

(98)

Commenting/Notes

(0)

Communication management

4.3

(18)

Compliance tracking

5.0

(1)

Content management

4.2

(19)

Content publishing options

(0)

Customizable branding

4.0

(1)

Customizable templates

(0)

Data synchronization

4.8

(4)

Document automation

(0)

Document capture

4.0

(1)

Document classification

(0)

Document management

4.5

(47)

Document review

5.0

(1)

Document storage

4.7

(97)

Drag & drop

4.9

(27)

Encryption

4.7

(38)

File management

5.0

(1)

File recovery

4.6

(40)

File sharing

4.7

(122)

File transfer

4.9

(7)

Full text search

4.2

(58)

@mentions

(0)

Metadata management

(0)

Mobile access

4.6

(17)

Multi-Language

(0)

Offline access

4.5

(2)

Optical character recognition

(0)

Real time editing

4.3

(16)

Real-Time notifications

5.0

(3)

Real time synchronization

4.6

(43)

Reporting & statistics

5.0

(2)

Role-Based permissions

(0)

Search/Filter

4.6

(23)

Secure data storage

4.6

(15)

Single sign on

(0)

SSL security

5.0

(1)

Tagging

5.0

(1)

Third-Party integrations

(0)

Two-Factor authentication

(0)

User management

(0)

Version control

4.6

(51)

Workflow management

3.9

(13)

FileCloud alternatives

FileCloud

4.6

(225)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.6

Customer Support

4.7

Google Drive

4.8

(28.4K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.7

Customer Support

4.4

Google Docs

4.7

(28.8K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.8

Customer Support

4.4

Google Workspace

4.7

(17.5K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.3

FileCloud pricing

Value for money rating:

4.6

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

FileCloud Enterprise Server

/user

Per month

Features included:

Data Remains on Your Servers
Free External (Client/Partner) Accounts
Ideal for Small Organizations
Includes Standard Support and Updates
Limited Workflow Automations
NTFS
Secure File Sharing
Supports Network Shares
Sync and Backup
Unlimited

FileCloud Enterprise Online

12.5

/user

Per month

Features included:

100 GB for Every Additional User
1 TB Storage for First 5 Users
200 GB for Every Additional User
AD/LDAP
Custom Branding
Digital Rights Management
Free External Accounts
Governance – Retention
HIPAA BAA
Hosted on World Class Infrastructure in the Region of Your Choice
ITAR Compliance Center
Legal Hold and Smart Classification
Limited Workflow Automations
MS Teams Integration
Optional AWS Govcloud
Premium Support
SAML/SSO Integration
Standard Support
Sync Local File Servers to Cloud (Serversync)
Unlimited
Unlimited Workflow Automations

User opinions about FileCloud price and value

Value for money rating:

4.6

(225)

To see what individual users think of FileCloud's price and value, check out the review snippets below.

“Good filing system to house your soft files and provide immediate access.”

RODERICK A.

Vice President

“We needed a file-sharing solution where we could control space and host on-site.”

Shawn G.

Information Technology Technician

FileCloud integrations (41)

Integrations rated by users

We looked at 225 user reviews to identify which products are mentioned as FileCloud integrations and how users feel about them.

Microsoft Outlook

Integration rating: 5.0 (2)

OutSystems

Integration rating: 5.0 (1)

Google Drive

Integration rating: 5.0 (1)

Ivanti Neurons for MDM

Integration rating: 4.0 (1)

FileCloud customer support

What do users say about FileCloud customer support?

Customer support rating:

4.7

We analyzed verified user reviews to identify positive and negative aspects of FileCloud customer support.

Widely noted by reviewers, FileCloud's support team responds quickly and is consistently helpful in resolving issues.

A significant portion of users highlight the knowledgeable support staff and comprehensive self-help resources available.

Frequently reported by users, support is easy to reach via email and provides personable, high-quality assistance.

A small group of reviewers mention difficulty reaching support immediately by phone, especially in urgent situations.

Support options

Chat

Phone support

Email/help desk

Faqs/forum

Knowledge base

24/7 (live rep)

Training options

Documentation

Live online

Webinars

In person

Videos

To see what individual users say about FileCloud's customer support, check out the review snippets below.

“Our employees find it easy to use and our customers enjoy being able to securely submit information back to us. When I get stuck, support is on the case with timely responses and very personable support staff.”

Jim R.

NetSysAdmin

“After sending an email using the form on the website support/sales quickly helped me to my full satisfaction to get this "problem" solved and made it possible to pay using PayPal.”

Mark d.

System Engineer

“The least liked option is that it is hard to get ahold of support immediately when there is an issue.”

Todd P.

IT Manager

“Can be tough to contact support for immediate assistance over phone.”

Philippe H.

IT Manager

FileCloud FAQs

Q. What is FileCloud used for?

Headquartered in Austin, Texas, FileCloud is a hyper-secure content collaboration platform (CCP) that provides innovative tools for compliance, governance, data leak protection, automated retention and workflows, digital rights management, and granular of content sharing. FileCloud’s public, private, and hybrid cloud solutions bring sharing, sync, and mobile access to millions of users across government, education, and private sector industries. For more information, visit www.filecloud.com.

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