Missive Reviews - Pros & Cons, Ratings & more

Bitrix24

Zendesk Suite

Slack

Front

Hiver

Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Missive

Android

Web-based

Windows

iPad

iPhone

Branch Manager

Customer Service is probably the best that I have experienced in regards to software. They are quick to respond to help and recommend solutions.

Owner

Missive is a really great alternative to other outreach solutions  and also a more cost effective one as well. Really like the UX and its a well-thought out product with a wonderful support team.

The platform looks great and it is easy to use. Now with our team inboxes and rules for automatization we saved not just a time but we finally organized our mails.

Freelance Social Media Writer

I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

We were searching for an email management solution and found Missive. Gave it a try and the service is great, it connects to zapier which is huge, and we can easily communicate in emails and chat.

Lead Placement Coordinator

Missive's customer service team  is top notch, and they are quick to get back and/or resolve any issues that I run into on a day to day basis, as well as help answer my questions.

Co-founder

It’s much better than Zendesk for the workflow and the fact that Missive doesn’t break all the time (like it happened to us on Zendesk back then, before we switched).

Fantastic product with a great team behind it.

It's super easy to use, makes team collaboration and communication easier than ever, truly a 1 inbox for everything (email, SMS, social media messaging, and more).

This software has a very nice design, works without any flaws, is very responsive/fast, and has a very affordable price. Cheaper than ANY comparable tool I found so far.

This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories.

We had really a problem with the outgoing communication of our key accounts and sales team.

President 

I can think of us without Missive. Thinks like It’s email chat feature has allowed to work collaboratively very easy.

Vice President of Business Development

The amount of options and customizations. The integrations, clean layout.

Thanks to Missive, we’ve been able to use only 2 softwares for all our communications.

Executive Director

The customer experience has also improved as our customers get responses more quickly and from the correct person.

We are a very small team and were desperately seeking some inexpensive software that helped us manage our customer email inquiries.

The collaborative nature of Missive creates easy and smooth connections between teammates, and productive workflows that we use daily to quickly connect with our clients.

Microsoft Outlook

Gmail

Spark

Overall I rate Missive a positive. Better than Outlook.

Missive Review

I really love Missive and would definitely recommend to anyone I know!

High recommend!!!

Impeccable tool and always improving

Using Missive makes team communication so effective and easy.  It has increased our team productivity greatly - would highly recommend.

Increases Productivity

A great product

We love Missive. We have used it for years and have no immediate plans to change that. 

SERVPRO of Citrus County uses Missive

Great Email App with Tons of Features

AMAZING!!!!

It is masterpiece of software application which, in that particular area, is not easy to find out without higher budgets. 

Outstanding mission-critical multi-email-client comprehensive solution

It's just a software how I want it. Good UX, customizable, thought from user perspective. And - features that are planned well. 

It's the app I waited for

Feature-rich email client, great for collaboration

Missive has dramatically streamlined our email communications, enabling seamless team collaboration within a single software. Its intuitive interface and powerful automation tools have significantly boosted our productivity and email response time. We highly recommend it for any business seeking to enhance their email management and team collaboration.

Missive is a game changer for managing communication around communication

Did a lot of research before and must say: Very happy I switched with my whole team. Office life got a lot easier and more fun even. Also really great and blazing fast e-mail support in case of questions. I am very amazed how this company pulls this off with a very fast growing but still quite small team to develop, maintain and manage a product of this complexity.

Finally: E-Mail and Communication done right

The Best Inbox Management Tool, ESPECIALLY FOR THE PRICE

Phenomenal!  The product is absolutely terrific, and they are putting out updates at a quick pace constantly looking for ways to make it even better.  Customer Service is probably the best that I have experienced in regards to software.  They are quick to respond to help and recommend solutions.

Missive is an Absolute Gamechanger

I am amazed with Missive, and can't picture myself using another email client. I've never felt so organized or on top of my inbox! 

Missive is a game-changer and I won't go back.

Missive has been phenomenal, and has changed the way our team collaborates. We are over the moon about the service that Missive provides for us, and are always excited to see the different updates and news letters that they provide. We recommend Missive to many friends in colleagues in all different industries. 

Missive Has Increased Productivity

Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational. 

Missive for the win!

Thanks to Missive, we’ve been able to use only 2 softwares for all our communications.

Internal communication (team members interacting with each others) is done through Basecamp, and external communication (team members interacting with customers, suppliers, media, bizdev, etc.) is done through Missive.

This really helps to keep our focus at the right place in the correct software.

Disclaimer: We still have to use other softwares to send our newsletter, for example, but that wasn’t the point in my review.

One software to rule them all

Greatly helps productivty and control/coordination.

Spin a lot of plates - keep on top and in touch with your work & communications

So happy we use Missive. We've used them for several years, since they were an early-stage startup. It's been really great to see the product and company mature, and we'll definitely continue to use Missive for many years.

Fantastic product with a great team behind it

We first started using Missive when we needed two staff to share a Gmail account. We started trials with some other companies but they either didn't fit our needs or were far too expensive for us. We came across Missive and they were very helpful getting us set up.

That was over two years ago now. Over that time, we've watched Missive improve and add features every week to 10 days (I've included as many as I can think of in the "Pros" section above). Bugs, though rare, are handled immediately and are often patched before I even download the first update. Our entire department now uses the program and I honestly can't imagine having to go back to the Gmail interface. Emails between staff are cut down dramatically, as rather than emailing a colleague I can just tag or message them. If I get an email that would be better done by a colleague, it's two clicks to assign it to them. If a colleague is working on a draft email and wants my feedback, we don't need to forward it back and forth—she just tags me in and we can work on the draft together. If a message has gone unanswered for too long, I can set a simple rule to notify me. If I want to save a bunch of emails that are relevant together, I can add them all to a conversation and access any of them with a click.

This question asked what problems I'm solving with Missive. All I have to do is open my Gmail interface and try to work from there to realize that I would be lost without Missive.

Once you use Missive, you'll see what you're missing without it

Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever. 

Loving and Growing with Missive

A great resource when working with many different types of email platforms and communication platforms. 

Missive Reviews

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