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Fullstory
5
45
4
18
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Every data point has a story to tell
Table of Contents
Fullstory - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Fullstory overview
What is Fullstory?
"Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights.
With Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly.
Fullstory is on a mission to make every business more customer centric–made possible only through true behavioral insights–and understanding the sentiment between the clicks. "
Starting price
Alternatives
with better value for money
Pros & Cons
User Interface
Data Analytics
Session Recording
Pricing
Fullstory’s user interface
Fullstory review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.5
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Fullstory?
Reviewers feel Fullstory provides valuable insights into user behavior, helping them identify pain points, track interactions, and improve website usability. They report that it is useful for troubleshooting, analyzing UX/UI issues, and understanding user journeys, though some mention the interface can be overwhelming and has minor quirks. They appreciate its ability to reveal friction points and facilitate design improvements.
Users say Fullstory is generally easy to use and offers a user-friendly experience, but some find searching and filtering sessions unintuitive. They indicate pricing is a major concern, with many feeling it is expensive compared to competitors, although the free plan is appreciated.
Select to learn more
Who uses Fullstory?
Based on 67 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Fullstory's key features
Most critical features, based on insights from Fullstory users:
All Fullstory features
Features rating:
Fullstory alternatives
Fullstory
Starting from
Free
LiveAgent
Starting from
15
/user
Per month
Lucky Orange
Starting from
39
Per month
Birdeye
Starting from
No pricing info
Fullstory pricing
Pricing plans
Pricing details:
Data Direct
No pricing info
Business
No pricing info
Advanced
No pricing info
Enterprise
No pricing info
User opinions about Fullstory price and value
Value for money rating:
To see what individual users think of Fullstory's price and value, check out the review snippets below.
Lorenq H.
VP of Operation
Kyle C.
Product Manager
Fullstory integrations (40)
Integrations rated by users
We looked at 67 user reviews to identify which products are mentioned as Fullstory integrations and how users feel about them.
Integration rating: 3.0 (1)
“Backbone of our marketing and sales ODT MAGS project”
Nick O.
CEO
Integration rating: 5.0 (1)
Other top integrations
Fullstory support options
Typical customers
Platforms supported
Support options
Training options
Fullstory FAQs
Fullstory has the following typical customers:
Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. Does Fullstory support mobile devices?
Fullstory supports the following devices:
iPhone, Android, iPad
Q. What level of support does Fullstory offer?
Fullstory offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
