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Zendesk Sell
5
87
4
48
3
13
2
7
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one sales platform for sales teams.
Table of Contents
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Zendesk Sell - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zendesk Sell overview
What is Zendesk Sell?
Zendesk Sell is the all-in-one sales platform that drives rep adoption while automating data capture and analysis, providing sales leaders with the actionable insights they need in order to accelerate revenue growth in a measurable, scalable, and repeatable manner.
The advanced sales platform gives reps the tools they need to focus on revenue generation no matter whether they are in the field or at the office. The Zendesk Sell mobile apps aim to help salespeople get more done every day while spending less time taking notes and entering data. Intelligent features including email sentiment analysis and a smart auto-dialer allow reps to work more deals with greater attention to detail, allowing a highly-personalized sales experience to be delivered with high velocity.
Intelligent out-of-the-box reports and automated prescriptive insights give sales leaders the ability to individualize coaching, with each rep getting personalized, actionable steps to improve their sales performance. Base allows users to do this at scale with the aim of enhancing sales efficiency increases and revenue growth.
The days of buying eight different software products to manage your sales team are long gone. Zendesk Sell combines the functionalities of a CRM with email, smart phone dialer, sales reporting package, lead scoring, and more, into one solution.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Integrations
Team Collaboration
Sales Process
Features
Zendesk Sell’s user interface
Zendesk Sell review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Zendesk Sell?
Reviewers appreciate Zendesk Sell for its intuitive interface, ease of use, and efficient sales process management. They find the mobile app reliable, value the email integration, and say the platform helps streamline lead and sales management. Many highlight its flexibility, helpful reporting features, and useful integrations with other tools, though some wish for more advanced options and better third-party connections.
They report mixed experiences with customer support, noting both attentive staff and slow or unhelpful responses. Some mention that pricing can be high, especially as features or users are added, and they find certain reporting and customization options limited.
Select to learn more
Who uses Zendesk Sell?
Based on 160 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zendesk Sell's key features
Most critical features, based on insights from Zendesk Sell users:
All Zendesk Sell features
Features rating:
Zendesk Sell alternatives
Zendesk Sell
Starting from
19
/user
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
HubSpot CRM
Starting from
20
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
Zendesk Sell pricing
Pricing plans
Pricing details:
User opinions about Zendesk Sell price and value
Value for money rating:
To see what individual users think of Zendesk Sell's price and value, check out the review snippets below.
Sonu P.
Systems Analyst
Sonu P.
Systems Analyst
Zendesk Sell integrations (31)
Integrations rated by users
We looked at 160 user reviews to identify which products are mentioned as Zendesk Sell integrations and how users feel about them.
Integration rating: 4.5 (3)
“I don't know that I am using this it's fullest. I wish that it kinda logged the emails as touch points itself in the correct client to prevent me from having to log things like that myself.”
Adelita D.
Founder
Integration rating: 4.0 (2)
“We are still working this integration”
Erin B.
Executive Director
Integration rating: 5.0 (2)
“Google Drive ti semplifica la vita in cattedra perché diventa il tuo archivio giuridico portatile: hai codici, leggi e sentenze sempre con te, su qualsiasi computer o telefono.”
Augusto C.
Docente di Diritto ed Economia
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Zendesk Sell customer support
What do users say about Zendesk Sell customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zendesk Sell customer support.
A fair number of users praise Zendesk Sell's support team for being attentive, helpful, and quick to respond.
A subset of reviewers mention the customer success manager and engineer as super helpful and supportive.
Multiple users report slow response times, sometimes taking days or weeks for urgent issues to be addressed.
A handful of users note difficulty reaching customer service and felt support focused more on upselling than resolving problems.
Support options
Training options
To see what individual users say about Zendesk Sell's customer support, check out the review snippets below.
“Delivers the complete view of customers/customer experience in details as in how much you want to see.”
Bo K.
Customer Service Ambassador
“It allows customers to collect information about their customers and rank discussions on the assumptions made in each conversation.”
Juan E.
Senior Managing Director
Zendesk Sell FAQs
Zendesk Sell has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers
These products have better value for money
Q. Does Zendesk Sell support mobile devices?
Zendesk Sell supports the following devices:
iPad, Android, iPhone
Q. What level of support does Zendesk Sell offer?
Zendesk Sell offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
