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Peek Pro

All-in-one solution for tour and activity operators

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Peek Pro - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

Peek Pro overview

Based on 794 verified user reviews

What is Peek Pro?

Peek Pro is a reservations program offering key features such as online booking, payment processing, reservations management, customer support, and mobile access, among others.

Who uses Peek Pro?

By industry, Peek Pro reviewers are most commonly professionals in leisure, travel & tourism (28%). The most frequent use case for Peek Pro cited by reviewers is reservations (75% of reviewers).

What do users say about Peek Pro pricing?

Reviewers appreciate Peek Pro's flexible pricing, transparent billing, and reasonable credit card rates, which they find cost-effective. Some users report confusion over fee structures, unexpected charges, and accumulating costs, especially with advanced pricing features.

Starting price

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Pros & Cons

User Interface

Efficient seasonal operations

Smooth onboarding experience

Booking

Phone Support

Bugs and Issues

Peek Pro’s user interface

Ease of use rating:

4.7

(794)

Peek Pro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(38)

3-4(103)

5(653)

What do users say about Peek Pro?

Peek Pro is a reservations program offering key features such as online booking, payment processing, reservations management, customer support, and mobile access, among others.

Select to learn more

Who uses Peek Pro?

Based on 794 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Leisure, Travel & Tourism

Entertainment

Recreational Facilities and Services

Hospitality

Others

Use cases

Reservations

Tour Operator

Appointment Scheduling

Scheduling

Web Analytics

Peek Pro's key features

GetApp's analysis of 73 verified user reviews collected between July 2021 and December 2024 identifies Peek Pro's most critical features and summarizes user sentiment about those features.

Online booking

4.7

Reviewers appreciate Peek Pro's online booking capabilities for their ease of use and flexibility. Users report that customers can book 24/7, which increases convenience and reduces staff workload. They find the interface user-friendly and customizable, integrating well with websites. However, some reviewers mention issues with booking accuracy and the need for better manual appointment management. Overall, users feel that Peek Pro's online booking system streamlines their business operations and enhances customer satisfaction. Of the 39 Peek Pro users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.

See related user reviews

“When one analyzes the time of day (or night) that customers make the bookings, it becomes abundantly clear that offering access to on-line bookings 24/7 allows a great deal of flexibility for your customers to make decisions (and commitments) whenever the urges hits them... no longer necessary for them to call the reservations line and sign up over the phone.”

James S.

President

“They constantly have problems and cost us money by losing reservations and ther eis NO custo.er support when you need it. ”

Wendy O.

Owner

Payment processing

4.5

Reviewers indicate that Peek Pro's payment processing capabilities are easy to use and configure. They appreciate the ability to handle various payment types, including full payments, deposits, and partial payments. Users report timely electronic deposits and find the system well-organized for refunds and financial management. However, some mention high fees and delays in payment transfers. Overall, they feel that Peek Pro simplifies the payment process and supports smooth financial transactions. Of the 34 Peek Pro users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.

See related user reviews

“We collect payments from around the world. It was important for us to be able to except different types of credit cards. We also were able to set up deposits and payments so customers do not have to pay upfront all at once using Peek Pro! ”

Carrie A.

Owner/Administrator

“Being allowed to take full payments, half payments, and deposits makes it easy for the customer and myself.”

Jacob D.

Owner/President

Customer support

4.5

Users report mixed experiences with Peek Pro's customer support. They appreciate the helpfulness and responsiveness of the support team during onboarding and issue resolution. Some reviewers highlight the convenience of having support readily available through the HelpDesk. However, others mention slow response times, repeated responses, and difficulties reaching live agents. Despite these issues, many users feel that Peek Pro's customer support is generally supportive and aids in resolving their concerns. Of the 23 Peek Pro users who gave detailed accounts of their use of Customer Support, 96% rated this feature as important or highly important.

See related user reviews

“Travis, my onboarding contact, was amazing. Literally he step up everything that I needed. He was patient and helpful in answering my many questions and was amazing with my many questions about the details! He answered questions quickly. I cannot say enough about how helpful and amazing he was in this process. I also want to mention Kailee as she cold called me about 3 weeks ago and I needed this program soooooo badly. I literally did not know that programs like this exist. I am so thankful for her calls, the clear communication and willingness to help at anytime as well! I am seriously sooo very thankful for you both!”

Melinda W.

Owner/Operator

“Often customer support sends repeated responses that do not address the issue and is not on website. ”

Angela P.

Owner/CEO

All Peek Pro features

Features rating:

4.5

(794)

Customizable reports

4.0

(2)

Activity dashboard

2.0

(1)

Alerts/Notifications

5.0

(1)

SMS messaging

5.0

(1)

Appointment management

5.0

(1)

Pricing management

4.7

(7)

Availability indicator

5.0

(1)

Package creation

4.3

(9)

Multi-Location

5.0

(1)

Reminders

4.5

(2)

Central reservation system

4.1

(21)

Activities booking

4.0

(41)

Booking management

4.1

(47)

Reservations management

4.1

(45)

Online payments

4.4

(16)

Calendar management

4.2

(44)

Mobile access

4.5

(53)

Reporting/Analytics

4.2

(34)

Website integration

5.0

(4)

Rate management

4.8

(25)

Waiver management

3.9

(14)

Confirmations/Reminders

4.9

(22)

Client database

4.5

(18)

Real-Time updates

4.2

(5)

Website management

3.9

(10)

Event scheduling

4.6

(11)

Billing & invoicing

4.5

(8)

Channel management

4.7

(10)

Group scheduling

3.7

(7)

Automated scheduling

4.7

(12)

Resource management

4.3

(10)

Booking notes

4.8

(23)

Calendar sync

4.1

(22)

Customer database

3.8

(12)

GDS/OTA integration

4.7

(6)

Availability management

5.0

(1)

Client management

4.5

(4)

Inventory management

5.0

(3)

Vendor management

3.7

(3)

Dynamic pricing

5.0

(1)

Group reservations

4.5

(21)

CRM

4.3

(12)

Promotions management

4.3

(6)

Scheduling

(0)

Reporting & statistics

(0)

Social media integration

(0)

Real-Time data

(0)

Third-Party integrations

(0)

Ratings/Reviews

(0)

Third party booking

(0)

Access controls/permissions

(0)

API

(0)

Client portal

(0)

Communication management

(0)

Credit card processing

(0)

Customer history

(0)

Customizable fields

(0)

Customizable templates

(0)

Data import/export

(0)

Discount management

(0)

Electronic payments

(0)

Email marketing

(0)

Employee management

5.0

(1)

Invoice management

(0)

Multi-Currency

(0)

Online registration

(0)

Quotes/Estimates

2.5

(2)

Peek Pro awards

Tour Operator

93/100

Peek Pro alternatives

Peek Pro

4.7

(794)

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Features

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Value for Money

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Customer Support

4.7

Eventbrite

4.6

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Booqable

4.8

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Hostaway

4.8

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Peek Pro integrations (29)

Integrations rated by users

We looked at 794 user reviews to identify which products are mentioned as Peek Pro integrations and how users feel about them.

Google Calendar

Integration rating: 3.0 (2)

“Peek Pro does not send all customer and tour information to google calendar like custom questions which is incredibly important for my guides to pickup guests.”

Marriah H.

Owner

Zapier

Integration rating: 1.0 (1)

“Tried several times to integrate zapier to sync calendar. Notifications of bookings would come in late or not at all. ”

Angela P.

Owner/CEO

Stripe

Integration rating: 5.0 (2)

PayPal

Integration rating: 4.0 (1)

Peek Pro support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Chat

FAQs/Forum

Email/Help Desk

Phone Support

Training options

Documentation

Live Online

Videos

Webinars

In Person

Peek Pro FAQs

Q. Who are the typical users of Peek Pro?

Peek Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What is Peek Pro used for?

Peek Pro is an online booking solution designed for rental, tour operators, and other experience-based businesses. The platform assists operators in increasing bookings through intelligent upselling features and capturing lost sales opportunities without any additional effort. It provides access to various resellers and helps teams manage all ticket sales from a centralized system. Peek Pro focuses on creating seamless guest interactions from the booking stage to the experience itself. It offers automated reminders, self-rescheduling options, and timely review requests to ensure a positive end-to-end experience for customers. By providing a convenient and engaging experience, Peek Pro helps in building loyal customer relationships. Peek Pro offers connectivity with popular travel platforms, such as Expedia, Viator, and GetYourGuide, allowing operators to reach a wider audience. The platform also provides mobile apps for iOS and Android, enabling operators to manage their business on-the-go.

Q. What are the benefits of using Peek Pro?

A revolutionary booking flow that fits seamlessly into the brand, with endless opportunities to grow online revenue and convert customers in a few simple clicks.

Make in-person selling a breeze and never miss an opportunity for walk-up sales with a point of sale solution that processes activities, rentals and add-ons in seconds.

It offers timed and personalized follow-ups that take guests right back to where they left off.

Real-time data, check-ins, manifests and much more with mobile apps for iOS & Android devices.

With in-flow upselling opportunities and bundled activities, teams can enhance guests' experiences and boost revenue from orders.

Take the work out of keeping tabs on equipment & guides with smart assignments and at-a-glance status views.

Q. What languages does Peek Pro support?

Peek Pro supports the following languages:
English, Spanish

Q. Does Peek Pro support mobile devices?

Peek Pro supports the following devices:
Android, iPad, iPhone

Q. Does Peek Pro offer an API?

Yes, Peek Pro has an API available for use.

Q. What level of support does Peek Pro offer?

Peek Pro offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support