Square Appointments Reviews

I've written a review for this software in relation to our nutrition therapy business, but I've also started using this for my own personal nutrition consulting, which is structured very differently. I do freelance consulting and work remotely. The square system allows me to manage my schedule and clients from anywhere- with any device. It couldn't be easier or more helpful.

NO cons whatsoever. I am a huge fan of all the Square software AND their customer service. If there's ever a feature lacking they're sure to put in requests for you and they always go above and beyond to help.

I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!

I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.

I like its connected to my register system, their price is affordable,

the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account...

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As a client, I have had a positive experience using Square Appointments for booking appointments with various businesses. The platform is easy to navigate, providing a clear overview of available appointment times, services offered, and prices. I appreciate the ability to book appointments online and receive reminders via email or text message. The platform also allows me to manage my appointments and view my appointment history in one place, which is convenient. Additionally, the secure payment processing system makes it easy to pay for services online, eliminating the need to carry cash or a credit card to the appointment.

One potential downside of using Square Appointments as a client is that not all businesses may be using it, which can lead to a less consistent booking experience. While Square Appointments is a popular platform, some businesses may still require clients to book appointments over the phone or in person, which can be less convenient for clients who are accustomed to booking online.

The ease in which you are able to set up the system was delightful,non invasive and efficient. I also like the fact someone can select from a menu to better customize their engagement with the process. ANd the mobile app is nearly identical to the desktop version which makes travel mode more efficient.

My initial set up was separate from my Square account however it is now an integral component. The new integration removed the need to work

The mobile app was great for checking my appointments for the day and booking clients in no time. I loved the automatic reminders; this was a huge time saver for me. So easy to use, worth the money!

Square Appointments was free for some time but then they started charging--I feel like they got me hooked on it and then I had to pay monthly. But, still worth it for all the time it saved me and with how easy it is to use.

I like it's easy to set up and not expensive to start with just personal (no timeworker) use. No monthly fee is my most like part . It comes with a good monthly report for your business.

There's one thing I don't like is the 2.6% processing fee on credit cards payment . For a small business , it's too much for personal use.

I like that the software automatically sends text and email reminders -- my customers really appreciate that.

For the mobile app, it would be great to be able to pull up pending appointments in a list format. Also, it would be very helpful to be able to overwrite calendar entry data in google calendar instead of using the square app.

This was very user friendly software. Easy to use.

It wasn’t great for a busy spa. Cashing out multiple services done with several service providers on one transaction wasn’t available. Reporting wasn’t strong enough either, keeping track of GCs was okay but not great.

What I like the most is that I am able to keep track of my appointments and clients so easily. It’s a great way to keep your calendar in check!

I do not like that I cannot sync my phone calendar and the square app or even if they had a widget for the Notification Center would be great!

It has a dedicated iPad app.

Customer has to fill out his name, email, phone and credit card every single time appointment is booked. That's annoying and enough to steer even the most loyal customers away.

Easy to use both for my staff and clients. Interactive, staff can view and help manage each other’s schedule. Also, can block off time if needed.

I really haven’t found anything I don’t like with this system. Extremely pleased

I like the reminder portion the best. Patients get their reminder immediately after setting the appointment and then again 2 hours before. I also like how it lists their prior visits.

I would love to be able to click on a patients name on the appointment screen and then scan their card so that it would track more of the individual services. I would also love to be able to use it from my desktop computer.

NOTHING is good about this program, at the time we were excited to have square appointments since we had the POS. But it has crashed, lost valuable information and jeopardized our security by letting unauthorized users log into our business account.

The system has constantly crashed, for over a month now we have lost client information, appointments and our calendars were wiped out due to an upgrade. There are only "managers" that only take feed back, refuse to transfer you to an engineer and lose notes on the issues. They also have breached the security of our stylists and our business by interlinking their appointments application to our Point of sale. NO ONE should be able to have access to the business account. These stylists are independent contractors!

I love that I’m able to link my business ventures together as far as appointment setting and use of the online store.

What I didn’t like was the monthly fee but that’s gone now

I love the fact that it’s easy to use and that it’s easy for my clients to use this has help my business greatly

There is nothing I don’t like about this software because it has been great and I couldn’t live with out it

I like the ease of the square, from the on line scheduling to my daily deposits, it just makes life alot easier everything i need is at a touch of a button . Thank you.

I havent found anything that I dislike.

The ease of navigation and display of the interface makes booking and confirming appointments quick and painless. Being able to store client information to book to appointments also speeds up the process as well. The way the app syncs automatically with our studios home website makes organization between client and engineer schedules all the more manageable.

There's really only one con that comes to mind. I only wish I were able to clone events and drag them to other team members schedules in order to block off their time without having to create a new personal appointment for each employee to block off their time.

Easy to use and set up. I liked that it integrated with Square Payments. Good for reminding clients of appointments by email and text.

Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter productive for me to continue using it.

I have used this scheduling software as a client (booking services through someone using Square) many times, and it's very versatile. I've easily booked hair appointments to doctor's appointments through my phone. This not only saves me the hassle of calling and waiting on hold, as well as saves businesses valuable time--when otherwise they'd be answering phones.

For clients who are using this software for scheduling for their own business, it's important to always keep your appointments up to date. Nothing could be more frustrating than booking through this program, then finding out it was an incorrect appointment slot.

What I like best about Square Appointments is how easy it is for people to make appointments.

Getting everything set up is relatively easy, it can be a little more difficult if you get overwhelmed by technical things. But I think it is the nature of the task, and not much they can do to make it easier.

Ease of use for both me and all of my clients.

Nothing! I have not experienced any short commings

None, maybe text messages would be useful if the calendar worked.

Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they do not transfer well and appear in gibberish symbols. Because we log in from different time zones only 1hr apart, all entries appear across two day intervals. I cannot move entries either, they are just stock there. The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.

Square is one of the easiest ways to make appointments and keep appointment straight. My staff Is so much more efficient using square appointments.

I can't think of anything I do not like about square appointments. It is easy it is simple it is a great way to get your business organized.

It is pretty easy to use and so far I haven't any issues with most of it.

I wish that it was cheaper, I wish that we could control the message better that is sent out to remind someone of their appointment. I also wish Square offered better customer service.