Vtiger CRM Pricing Plan & Cost Guide

Vtiger CRM

All-in-one CRM for small businesses

4.37/5 (100 reviews)

Vtiger CRM Pricing

Starting from: $10.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

15-day free trial, no credit card required.

Vtiger offers a number of different packages. Please contact Vtiger for pricing information.

Rates start at $10 per user, per month (billed annually), or $12 per user, per month (billed monthly)

Competitors Pricing

Envoy

Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

NCR Silver

Starting from: $79.00/month
Pricing model: Subscription

Agile Ticketing

Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Vtiger CRM compare with other Customer Management apps?

Subscription plan?

Vtiger CRM



96% of apps offer a
subscription plan

Free trial?

Vtiger CRM



83% of apps have a
free trial

Freemium plan?

Vtiger CRM



26% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




Vtiger CRM Pricing Reviews

Pros
  • Prices are good. User friendly. Easy setup.
  • flexibility and the ability to design the solution how I need it
  • a lot of features, really good alternative to ZOHO. affordable pricing and quick support response !
  • Easy to use. Competes with Sales Force. Customizable. Great price. Exceptional customer service.
Cons
  • So far I have not complaints!
  • do not have a Windows Phone App
  • Mobile App not very great. Should improve mail templates and experience.
  • no possibility to write documents - only in a pdf editior (not really useable)
96%
recommended this to a friend or a colleague

24 reviewers had the following to say about Vtiger CRM's pricing:

Alejandro Urrea

Lots of features, not easy to implement or customize

Used weekly for 1-2 years
Reviewed 2017-09-19
Review Source: Capterra

Price is affordable, and value is a lot once you get it going. You can set it up for a huge company or an small one. It has tons of customizable features you can play with to set it exactly for what you need. The implementation can take a lot of time, but it is there. How every client/person is accounted for, with every action in their history is really useful. The Use of you own Email is also a great feature. Importing inventories in Bulk is also a huge help. Price is not bad considering all you get.

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Vtiger CRM

All-in-one CRM for small businesses

Ron Collins

Best Kept Secret for Best of Breed CRM

Used daily for less than 6 months
Reviewed 2017-12-03
Review Source: Software Advice

I have tried so many CRMs it's ridiculous trying to find the holy grail and I think I've finally found it. Vtiger CRM is a well designed CRM that's fast, easy to understand, pleasing to the eye and very customizable. For the monthly subscription price you get a lot of value for this much power. The software comes in two flavors (SAS and Open Source) so it can meet almost any small to mid-sized business need. Beautiful User Interface Fast Intuitive Fully functional apps for iOS & Android Good value for cost of subscription Excellent customer & technical support

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Vtiger CRM

All-in-one CRM for small businesses

David Banaszkiewicz

Really good CRM

Used daily for 6-12 months
Reviewed 2018-01-10
Review Source: Software Advice

great producta lot of features, really good alternative to ZOHO. affordable pricing and quick support response !

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Vtiger CRM

All-in-one CRM for small businesses

Bhairavi Gursale

Very Effective

Used daily for 6-12 months
Reviewed 2016-12-07
Review Source: Capterra

I have been using Vtiger for over six month. It is the best low cost CRM at the pricepoint. It is efficient and fairly easy to use once it's setup. The customer support team is very helpful, CRM's have a way of becoming complicated and they are happy to help you configure easily. Overall its a great experience. Things that can improve - 1) Mobile app dashboards are not as flexible as the web app. Since we are on the move we would like to view certain info or have ready access to our lists. The app functions very slow, keeps you wondering if it will crash. 2) Email campaign and templates can get better. Although an integration with Mailchimp is available. Having better designs and user experience on existing templates would help. One of the major reasons why we are limiting our use on the mail campaign on vtiger and continue with a thirdparty provider. Prices are good. User friendly. Easy setup.

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Vtiger CRM

All-in-one CRM for small businesses

Laurence Hookway

Effective and Extremely Customizable

Used daily for 1-2 years
Reviewed 2017-11-22
Review Source: Software Advice

For the price I don't think vTiger can be beat in terms of bang for buck because of all the features and functionality in the product. Ease of use, customization, workflow management, email integration and campaigns. It's a solid CRM which offers more functionality than other far more expensive CRM's out there.

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Vtiger CRM

All-in-one CRM for small businesses

Jessica Heavenlee Page

Exceptional CRM Software

Reviewed 2016-06-29
Review Source: GetApp

We have been searching fro a while to find an affordable CRM Software that would be able to provide the features that Salesforce had offered. After trying out several different CRM's, we decided to go with vtiger's CRM Software. Not only is it affordable, easy to use and customizable, the customer support is outstanding. I am so happy that we found the CRM Software! It has helped me keep track of my clients and keep organized and on track with all of my projects and tasks! I love it!Easy to use. Competes with Sales Force. Customizable. Great price. Exceptional customer service.

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Vtiger CRM

All-in-one CRM for small businesses

Anonymous

Love Vtiger, easy to use and great CS

Used daily for 1-2 years
Reviewed 2018-05-02
Review Source: Capterra

ease of useEasy to navigate Create custom webforms instantly Great Customer Service Operates extremely smooth Cheap to use Easy to move prospects through sales process

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Vtiger CRM

All-in-one CRM for small businesses

Mauro Ingegneri

A great technical support for a great product

Used daily for less than 6 months
Reviewed 2016-07-04
Review Source: GetApp

I spent differents weeks before to decide which CRM was the best for my small company. At the end I decided for VTiger because no need an system integrator to adapt it to the company needs (no add costs) and integrate in only one program an CRM (marketing and sales), a support suite, an inventory suite (price book, invoice, payements, etc.) and a projects suite. Last but not least and it make the difference, VTiger have a very good help desk support! Every time that I use the live chat, I'm sure that in one minute you will be attended from an CRM expert that can solve your problem instantly and in a very kind way.simple to use and modify, have a good GUI, an Outlook 365 plugin that working properly, no need an system integrator to adapt it, good price role, a very good help desk support and a very low time to start to use

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Vtiger CRM

All-in-one CRM for small businesses

Bill McAbee

Simple, Quick and to the point

Used daily for 1-2 years
Reviewed 2017-11-28
Review Source: Software Advice

A great combination for pricing and features.VTiger is a traditional CRM but with a full fledge Email marketing product all in one package. It is simple to use for the front line employees yet it is customizable in the back end to do pretty much what you want to do. With workflows, you can automate pretty much anything.

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Vtiger CRM

All-in-one CRM for small businesses

Richie Mickan

vTiger for B2B sales

Used daily for 2+ years
Reviewed 2016-08-12
Review Source: GetApp

We use vTiger in our manufacturing B2B company. We have two offices (Australia/USA) and local and remote workers. vTiger gives all of us access to the information we need at anytime, even when we don't have an internet connection (thanks to the iPhone/iPad app). The web interface is generally very easy to use and the speed is quite good, even on a slow connection. There is a heap of features we don't need or use, and a couple of areas where it would nice to get new features that meet our needs, but given the price we can live with these.Cloud based, access from anywhere. Central database with all the details we need for dealing with Companies, Contacts, mailouts, tech support and training. Powerful automation options (eg. automatically send out a follow up e-mail one week after sending a quotation). Easy to learn. Great Tech support. Always get an answer to an email within the same day, and usually within 1-2 hours. They will go the extra mile to help you sort out an issue. We recently wanted some customisation of a PDF template for our quotes and they spent many hours sorting through what we wanted and did the changes for us. You get a lot more than you pay for. Don't let the low price (compared to most other hosted CRM packages) fool you, vTiger does 90% of what the others do, for far less money.

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Vtiger CRM

All-in-one CRM for small businesses

Rickell Muir

I can say that it is very productive and clear platform.

Used daily for 6-12 months
Reviewed 2018-04-19
Review Source: Capterra

Near unlimited capabilities with what you can make it do and track for your business.Most complete CRM solution with many features out-of-the-box, now even better with professional Breeze theme. Prices are good. User friendly. Easy setup. Easy to use, free, adaptable to any need, lead generation, use in cloud

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Vtiger CRM

All-in-one CRM for small businesses

Arun Sreekanteshwar

Vtiger - The best CRM!

Used daily for less than 6 months
Reviewed 2017-11-22
Review Source: Software Advice

Strongly recommend to other business partners. Value for money with great functionality and intuitive user friendly interface. Fantastic user interface, Great functionality and integrations with google calendar are the highlights of this product. We have been able to get great sales insights after embracing Vtiger CRM. Sandeep has done a fantastic job and gone to great distance to ensure effective implementation and after sales support for HackerEarth. We appreciate and applaud his commitment to walk the extra mile to ensure customer success and satisfaction.

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Vtiger CRM

All-in-one CRM for small businesses

Sommer Mitchell

Nice software for the price however lacking in ease of use.

Used daily for 6-12 months
Reviewed 2017-07-20
Review Source: Software Advice

It is extremely affordable. I like that certain forms can be modified to accommodate varying needs. It's nice that it integrates with our time keeping software.

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Vtiger CRM

All-in-one CRM for small businesses

Mir Muzaffar Ali

The only crm i have seen that i can call a complete package as per any company needs

Used daily for 1-2 years
Reviewed 2017-11-16
Review Source: Software Advice

I was supported agent at a kickstart meeting. He is just excellent in understanding and guided me with ease of understanding. Thank you for keeping such people on your team. The crm is flexible and with lots of features and dashboards information is very well presented. The custom modules have been an added value for us..

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Vtiger CRM

All-in-one CRM for small businesses

Eric Bain

Great customer support and really good value

Used daily for 6-12 months
Reviewed 2017-11-29
Review Source: Software Advice

Great customer support, they offer email, chat and telephone support and the VT account manager (Sharavana) is great for keeping things on track. They also offer structured training and support packages which worked well for us and are good value. Customer service is definitely their strength, and is really important in selecting a CRM. Poor quality or expensive support just makes it too hard hard to get all the customization you need or worse a poorly implemented CRM. Our building company has a fair bit of complexity around ordering, scheduling and project management as well as the usual lead generation and sales functions. Vtiger is our third system since 2007 and definitely the best for flexibility and customization it’s also easily the best value. API Integration with other systems like accounting packages and project management tools is quite good but sometimes has to use web hooks which can have a delay. Integration with web forms and chat is excellent and some really good analytics is available. Document storage is great in VT – super easy access to plans and documents even for people in the field. Logging calls even mobiles has been really useful especially for project management.

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Vtiger CRM

All-in-one CRM for small businesses

Stan Schaefer

A quality CRM with his challenges, however good value for your dollar.

Used weekly for 1-2 years
Reviewed 2017-11-22
Review Source: Software Advice

We have been using vtiger for more than a year now and although we had many challenges in the beginning because of language issues as this is an india-based CRM. This is not a good or bad thing just something to be aware of! I will say I have noticed the team that now answers the phone understands our concerns much better. However as a user of this CRM and working with their staff I have come to realize I must be patient and very carefully explain the challenges we are having so they can be fixed. If you have the patience to work with the V tiger team they seem always willing to help. Although I have been frustrated number of times my overall rating described Within. I would and have recommended vtiger as a quality CRM. I do always mention that you must be patient when I'm referring somebody. They are up and coming and have lots to do however the price at which the CRM is available is Affordable and reasonable based on what you were getting and where they are going. Use them and enjoy them as a CRM provider just be sure to be patient.it does many things, has many modules many of which I still don't use, I look forward to using them!

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Vtiger CRM

All-in-one CRM for small businesses

Daniel Selles

Great CRM - One of the best in the World

Used daily for 1-2 years
Reviewed 2017-05-17
Review Source: GetApp

Product Scope, Easy to Use, Friedly, 3rd part features, Very good Workflow feature, and others. In fact one of the best cost benefit CRM in the world.

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Vtiger CRM

All-in-one CRM for small businesses

Mark Cox

Feature rich CRM, excellent value for money with helpful responsive support.

Used other for 6-12 months
Reviewed 2017-11-24
Review Source: Software Advice

1. Feature rich product 2. Good support. Responsive to requests for support, and support staff take an active approach to bug reports. 3. Support are responsive to feature requests 4. Good value for money

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Vtiger CRM

All-in-one CRM for small businesses

Juerg Hirsbrunner

vtiger - one of the best crm solution on the market

Reviewed 2016-01-29
Review Source: GetApp

easy to use, comprehensive, best value for the money, continuing development, allways on top of the functionality start first with the open source solution and the use the on demand. easy to transfer the data.flexibility and the ability to design the solution how I need it

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Vtiger CRM

All-in-one CRM for small businesses

Adriana Camino

Easy to use but could use a better interface.

Used daily for 2+ years
Reviewed 2018-01-11
Review Source: Capterra

This is a very affordable program that does the job. It's easy to add new customers and to keep up with tasks. My most used feature is the calendar - it's very helpful that there's both a shared calendar and a personal calendar.

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Vtiger CRM

All-in-one CRM for small businesses

Eduardo Zemborain

vTiger, a CRM company that tries harder

Used daily for 2+ years
Reviewed 2017-11-28
Review Source: Software Advice

VERY IMPORTANT!!! and I asked for it many times, especially for small companies, is mandatory to be able to sign with different names (and different signatures) in each of the different mailboxes that we are able to have. For instance: I'm the CEO but sometimes I have to reply an email as if I were the woman at support@mycompany.com (the solution that suggested me is to change my name and last name in the preferences, this is not a way to solve this problem). I'm sure that many small companies have the same problem. I have at least 4 different domains and almost 10 mailboxes in my account. THIS MATTER IS EXTREMELLY IMPORTANT!!! Best regards, EduardoCompare with other CRM option is a great value for money (especially for a small company like ours). You work very hard and steadily to improve your product (we witnessed it over the years) The support is great.

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Vtiger CRM

All-in-one CRM for small businesses

Vivienne Coffman

Excellent software, which is nice and easy to work with.

Used daily for 6-12 months
Reviewed 2018-04-15
Review Source: GetApp

With the support of this platform it was quite elementary and simple to plan meetings. The Vtiger platform contains a mobile application, which is always under the hand. I like working capacity. You can create what you need. I also like the price it is quite pleasant. Vtiger certainly helped me to become much more organized in my work. I can always plan ahead of my day. The mobile application allows me to manage and keep my personal business under control in real time and it's very convenient. Good and fast support that can help at any time.

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Vtiger CRM

All-in-one CRM for small businesses

Lionel Mitchell

Excellent program for small and medium enterprises

Used daily for 6-12 months
Reviewed 2018-03-25
Review Source: GetApp

Strongly recommended. Easy to install and use. Competitive price compared to others in the market. The best in support. I would like to say that this is really a very good and interactive solution for increasing your entire sales system. I would like to say that this is a stabilized solution and allows you to largely achieve the company's goals. With this program you can manage all your contacts. Makes work faster. An amazing simple system for tracking and recording e-mails or phone calls. I can say that this is a very productive and understandable platform. We improved our work with preconfigured and customizable analytics. Ideally suited for having the most open and understandable list of contacts, which makes it possible to find the right contact.

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Vtiger CRM

All-in-one CRM for small businesses

Jonathon Roeland

Fantastic Software

Used daily for 6-12 months
Reviewed 2016-11-03
Review Source: Capterra

Using Vtiger 6.5 Opensource to revamp our entire CRM ticketing system. The software is super easy to use with a few added (paid) extensions the customization is very easy and can be modified nicely for anything you want. More advanced features are available at a cost but are great. Few features i would like to see added in the future to create a more robust all in one software but overall would recommend it for anyone in need of a simple to semi complex crm. Not the prettiest UI but functions great. Seems to have a pretty active community of developers as well as a supportive community to troubleshoot any issues. Not all crm's have an out of the box inventory tracking built in. this was the big seller for me. again some more out of the box features could be added to this for a more robust solution. Overall after testing a few crm's, vtiger had its limitations but its simple to use, easily customized, lots of available extensions, and inventory tracking is what won me over. Easy to use and to customize Big community of developers and support community Continued development and updating with new features A lot of out of the box features on demand and open source available Inventory tracking

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Vtiger CRM

All-in-one CRM for small businesses