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Contact Center Software - Page 2

Last updated: March 2026

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375 software options

CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Cloud Based Contact Center Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

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Superchat logo

The comprehensive messaging suite for your business.

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Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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Convin logo

3X your contact center performance with Convin.

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Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Convoso logo
Category Leaders

AI virtual agent for call center automation

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Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

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Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

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Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

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VICIdial logo

Open source call center software with predictive dialer

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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CXone Mpower logo

Cloud-based contact center software

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For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.

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Front logo

AI-enabled customer service platform for collaboration

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Yes—you can scale and keep the human touch. Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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Telnyx Suite logo

All-in-one communications platform & API

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Telnyx is an all-in-one communications platform which delivers voice, messaging & IP services for applications & communications companies. Telnyx enables users to integrate, manage & analyze all of their voice & messaging needs with features like elastic SIP trunking, programmable SMS, & more

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Five9 logo

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

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Intermedia Unite logo

All-in-one communications & collaboration tool

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Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity

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Calabrio ONE logo

Comprehensive performance software for contact centers

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Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and challenges faced by contact centers. It allows businesses to turn challenges into competitive advantages by providing customer-centric business intelligence.

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Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Gladly logo

Cloud-based customer service platform

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Gladly is a modern contact center platform with built-in AI, voice, and omnichannel tools that empower agents and scale personal support.

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XCALLY logo

Omnichannel contact center management

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XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

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Glassix logo

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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TenFold logo

Have better customer conversations

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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LogMeIn Rescue logo

Remote support for helpdesks, call centers and organizations

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Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

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Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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