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Customer Experience Software for Public Administrations (2026)
Last updated: March 2026
213 software options
Sponsored
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
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Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
livepro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
Read more about livepro
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
Alchemer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Read more about Alchemer
SurveyLegend
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile-friendly survey management platform
Read more about SurveyLegend
CustomerHero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creator and feedback collection
Read more about CustomerHero
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
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Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Waitwhile
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Waitlist app & queue management system for every business
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ThinkOwl
A complete AI solution for all your customer support needs.
Read more about ThinkOwl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey and feedback collection platform
Read more about SurveyMonkey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based form builder tool for digital forms.
Read more about Jotform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management & scheduling for SMBs and enterprise
Read more about Hootsuite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
Read more about SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
Read more about Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Read more about Hotjar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer insights & brand research survey management tool
Read more about XM for Strategy & Research
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into growth with Survio.
Read more about Survio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for creating and manging surveys
Read more about Zoho Survey