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Customer Experience Software for Public Administrations (2026) - Page 2

Last updated: March 2026

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213 software options

Bitrix24 logo

All in one business management workspace

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Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Nicereply logo

The effortless way to champion customer experience

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Nicereply is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Yonyx logo

Decision tree driven Interactive guides for customer service

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Yonyx is available for Public Administrations and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

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KnowledgeOwl logo

Knowledge base and documentation software

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KnowledgeOwl is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

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Pointerpro logo

Assessments and surveys for generating personalized reports

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Pointerpro is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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CXone Mpower logo

Cloud-based contact center software

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CXone Mpower is available for Public Administrations and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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XM for Customer Experience is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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Users also considered
Front logo

AI-enabled customer service platform for collaboration

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Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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TapMango logo

Customer Loyalty & Marketing Platform

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TapMango is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Five9 logo

Cloud contact and call center software

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Five9 is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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Calabrio ONE logo
Category Leaders

Comprehensive performance software for contact centers

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Calabrio ONE is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about Calabrio ONE

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Thryv logo

All-in-one management solution built for small business

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Thryv is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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ReviewTrackers is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

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Creatio CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Creatio CRM

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Genesys Cloud CX

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Bookafy logo

Free online appointment booking software

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Bookafy is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Users also considered
Contentsquare logo

#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

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Smartlook logo

Qualitative analytics for websites and mobile apps

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Smartlook is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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RingCX logo

AI-powered contact center

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RingCX is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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OnceHub logo

Be where it matters. Bring your A game and sell.

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OnceHub is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep).

Read more about OnceHub

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SmartSurvey logo

Online survey & questionnaire tool

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SmartSurvey is available for Public Administrations and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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CheckMarket logo

Cloud-based enterprise survey software solution

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CheckMarket is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

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