App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Experience Software for Public Administrations (2026) - Page 4
Last updated: March 2026
213 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform the User Experience
Read more about WalkMe
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated, Worry-free Beta Testing
Read more about Centercode
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, Analyze & Act on Customer Feedback
Read more about zenloop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform Process Into Advantage
Read more about Process360 Live
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based survey and feedback management platform
Read more about Snap Survey Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social data monitoring, reputation management using insights
Read more about Nuvi
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happy Agents. Happy Customers.
Read more about Sharpen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Affordable Email Marketing Software
Read more about SendX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free international cloud-based survey software
Read more about LimeSurvey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Quality Management Platform for Contact Centers
Read more about Scorebuddy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help companies to (re)connect with their customers
Read more about Screeb
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most easy-to-use CRM solution.
Read more about RAYNET CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Read more about Quiq
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
JavaScript Form Builder — Simplify forms. Secure your data.
Read more about SurveyJS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Call Center Solutions
Read more about 3CLogic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Self-service support & customer education platform
Read more about elevio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create, design, and publish knowledge base, help center, FAQ
Read more about ProProfs Knowledge Base
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enhanced contact centre experiences for customers & teams
Read more about Liberty Converse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer experience management
Read more about Locobuzz
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based survey and feedback management tool
Read more about easyfeedback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The pioneer and market leader in Experience Management
Read more about Medallia Experience Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based waitlist solution for service-based businesses
Read more about NextMe
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
Read more about Customer Thermometer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about Surveyapp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Manage and analyse feedback from customers and employees
Read more about Netigate