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Top Rated Online CRM Software with Customer journey mapping

Last updated: November 2026

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48 software options

HubSpot CRM logo

The self-updating CRM that helps your team win deals.

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Deals move when your team has the right context at the right moment. HubSpot Smart CRM updates itself from your calls, emails, and meetings, so reps can follow up sooner, focus on the right deals, and spend more time winning them. Start free.

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Copper logo

The CRM designed for Google Workspace

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Designed for businesses using Google Workspace (formerly G Suite), Copper keeps business relationships in one place, automates repetitive tasks, and helps you stay organized with projects and deadlines. Get started in minutes!

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Creatio AI CRM logo

AI CRM where people and AI agents work together.

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New Era of CRM: Built on AI. Ready to act

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Zoho CRM logo

Customer relationship management solution

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All you need is an internet connection. Zoho CRM is a SaaS application that can work across all platforms.

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Marketing 360 logo

Marketing Platform For Small Business

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Stay organized as you scale and grow
Finally, a CRM that’s easy to use, fully customizable and puts you in control of how you manage your leads, customers, tasks, team, projects, marketing and more. Create your free account to start customizing your CRM today.

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Bigin by Zoho CRM logo

The easiest small business CRM, now enhanced with AI.

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Bigin is an online CRM designed specifically for small businesses, perfectly meeting their unique needs effectively. From multi-channel communication and foolproof automation to intuitive mobile apps, Bigin offers a wide variety of simple yet powerful features, all at a pocket-friendly price.

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Any.do logo

A simple and poweful workspace to manage your team's work

Any.do CRM adapts to your business: launch in minutes with free templates, custom fields, live dashboards, and time-saving automations. Track every lead on Kanban boards, sync with 6 000+ apps, and close deals faster—inside the workspace 40 million users trust.

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Less Annoying CRM logo

For small businesses outgrowing spreadsheets.

A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

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Brevo logo

Cloud-based all-in-one marketing platform

Cloud-based marketing platform offering email, SMS, WhatsApp, automation, and CRM tools for businesses of all sizes.

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LiveChat logo

AI-based live chat for customer support and sales teams

LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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VipeCloud logo

Franchise CRM for the AI era. More candidates, booked.

Franchise CRM for the AI era. More than half of franchise leads arrive after hours, and VipeCloud’s AI Booking Agent texts each one within seconds and books the call, driving a 62% lift in bookings. Pre-built for franchise brands, sales organizations, and consultants from day one.

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Jobin.cloud logo

Source, engage and hire in one AI recruiting workspace

Jobin.cloud is an all-in-one AI recruiting and business development platform for agencies and lean hiring teams. Source talent or clients, enrich profiles, automate LinkedIn and email outreach, and manage every conversation, note and pipeline stage inside a CRM.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

Power up your sales big time with Kommo. Multi-channel communication lets you converse online through messengers, emails and calls from a single app. Win more business with this messenger-based sales solution for SMBs and entrepreneurs.

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Connectif logo

Cloud-based eCommerce data automation platform

Connectif is an all-in-one marketing automation platform powered by AI. It centralizes first-party data from known and anonymous users across all channels, giving eCommerce businesses the vision to communicate with customers with emotional intelligence and context at scale.

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Salesflare logo

B2B sales CRM that keeps itself up to date

Online B2B sales CRM that keeps contact and activity data up to date automatically for easier follow-up. For small and medium-sized teams managing relationship-driven sales.

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Stingo CRM Build in Telephony logo

Complete CRM with In-built Cloud Telephony

STINGO CRM help to boost your business and automates your process with products such as STINGO Sales Crm with in-build Cloud Telephony Solutions and STINGO Helpdesk.

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Escala logo

CRM and marketing automation platform

Escala is a marketing automation platform that helps businesses manage customers and streamline ad campaigns. Users can create landing pages and forms by customizing templates and publishing them according to requirements.

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Salesmate logo

The most customizable CRM. Now with AI

Salesmate is an AI-powered, flexible, modern CRM and Automation Platform to help your business attract, engage, and retain right customers.

Hottest features:

Sales Automation
Marketing Automation
Built-in Calling & Texting
Sandy AI
Custom Layouts and Modules
Sequences
Email Campaigns

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Coevera logo

Your sales process, visible, teachable and repeatable

Cloud-based CRM

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Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

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vtenext logo

Maximize efficiency: automate internal processes with BPMN E

Maximize efficiency: automate internal processes with BPMN Engine and leverage AI Agents & a virtual assistant in one CRM.

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Positive User logo

The engine of growth. An all in one solution for user data.

Positive User is an omnichannel emailing and customer engagement platform aimed at boosting engagement and improving conversion by using a single data source for your customers.

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Autodeals logo

Auto dealer software for businesses of all sizes

Autodeals is an auto dealer software that helps single and multi-location businesses manage operations related to accounting, customer management, data backup, and more on a centralized platform. It allows staff members to create contracts and manage deals with DMV forms, registrations, and tax requirements, whilst maintaining compliance with industry guidelines.

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

OneHash CRM is a comprehensive business management solution that helps SMEs to record all their business transactions in a single system. With OneHash CRM, SMEs can make informed, fact-based, timely decisions to remain ahead in the competition.

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Zenith CRM logo

CRM, Auto Call, AI Dialer, Call Center Software.

Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.

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