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Acquire Pricing, Features, Reviews and Alternatives

Acquire product overview

What is Acquire?

Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device.

Key benefits of using Acquire

Acquire includes one-way and two-way video calling, allowing the customer to choose whether or not they wish to be visible to the support agent, but still be able to see them.

A one-click call button on users’ websites allows customers to call for free.

Acquire offers instant file sharing through chat windows, with peer-to-peer encryption and secure cloud storage enabling sensitive documents to be shared and accessed from any web-enabled device.

Speech recognition enables users to make notes while on a call, or can be used for call transcription.

Acquire’s co-browsing feature enables users to interact directly with customers’ web browsers, highlighting sections, clicking on links, and filling out forms.

Calls can be recorded for staff training, performance reviews, record keeping, and error reduction.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person

Acquire pricing information

Value for money

5.0

/5

20

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Acquire features

Functionality

5.0

/5

20
Total Features50 5 categories

Most valued features by users

Reporting/Analytics
API
Chat/Messaging
Third Party Integrations
Reporting & Statistics
Customizable Branding
Multi-Channel Communication
Live Chat

Functionality contenders

Acquire users reviews

Overall rating

5.0

/5

20

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

19

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

One of the Best tool for Customer Management

Reviewed a year ago

Overall it was good

Pros

Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario

Cons

Cost of the product is bit high and charging platform fee is also high

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Best Live Chat Software

Reviewed 6 years ago

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

Pros

Tagove supports instant chat. I haven’t found any trouble in the installation and the support was also great. I really recommend this extension to all.

Cons

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Tagove A excellent collaborator

Reviewed 5 years ago

Love this tool! that really allows Smooth video chat on the browser. Very simple to use and no installations required. Will be a perfect tool for customer service, along with their other features like co browsing. suggest everyone to try it out.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

The best video chat and co-browsing

Reviewed 4 years ago
Pros

Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.

Cons

Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use

Reviewed 7 months ago

The experience has been great and any questions have been answered by their representative.

Pros

Acquire is super easy for my team to use and provides a number of ways for our clients to interact with the team.

Cons

At this present time, we have not encountered any hurdles or difficulties with the Acquire software

Acquire FAQs and common questions

Acquire has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Acquire has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Acquire supports the following languages:
English


Acquire supports the following devices:
Android, iPhone, iPad


Yes, Acquire has an API available for use.


Acquire integrates with the following applications:
Freshservice, Google Analytics, Telegram, Zoho CRM, Calendly, Zapier, DocuSign, Wordpress, Freshdesk, Twitter, Stripe, Zoho Desk, JotForm, Salesforce Sales Cloud, Chili Piper, Zoho CRM Plus, OneLogin, SugarCRM, Okta, Slack, Typeform, Facebook, Guru, Keap, Google Meet, HubSpot CRM, Shopify, Zendesk


Acquire offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

Related categories