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Acquire
Multi-channel Customer Communication Platform
(8)
Recommended
Kishore K.
Education Management, 501-1,000 employees
Used daily for 6-12 months
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Overall it was good
Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario
Cost of the product is bit high and charging platform fee is also high
Mayur B.
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Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.
Tagove supports instant chat. I haven’t found any trouble in the installation and the support was also great. I really recommend this extension to all.
One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.