Healthcare Compliance Software Reviews

Customer support was excellent. [sensitive content hidden], our rep was incredibly helpful.

I don’t like government regulation. Being compliant is important but getting there is not enjoyable.

Clark, thank you for the review! Adhering to government regulations definitely isn't fun but I'm glad our rep makes it more bearable!

Very easy to use. Keeps us compliant and training is offered. The training is through and easy to follow.

It is a lot of work but that is the nature of HIPPA OSHA. The software makes it easier.

Thank you for leaving a review! I'm glad that you've been finding the software easy to use.

In addition to the wonderful compliance platform, its included training courses, and various guided modules; the onboarding and customer service experience is second to none. Extremely helpful and very responsive.

I have no complaints. If I had to pick a con, maybe it's a little confusing trying to navigate all the different tabs within each module, but honestly, that comes with practice.

Thank you for your glowing review! We're thrilled to hear that our compliance platform, training courses, and customer service have exceeded your expectations, and we appreciate your constructive feedback on navigating the tabs.

I like the personal service I get from the Compliance Group. They are quick to respond, it's easy to set up progress calls, and it is easy to get technical help when faced with tasks I am not familiar with.

Tutorial videos or "in-app" help features would make it easier to navigate after the newest version launched.

Thank you for your kind review! I have passed on your suggestion for tutorial videos and "in-app" help features to our product team.

The customer support is unmatched. I receive a respond to every inquiry within 1 business day and my issue has historically been resolved same day or very shortly thereafter.

I truly don't have any specific cons to share. We are very pleased with our partner.

Thank you for your kind review, Elly! I have let our support team know how much you appreciate them. Thank you for trusting CG with your compliance needs.

Very easy to use. With the new update, this software is very intuitive.

For future updates it would be nice to find a way to continue legacy assessments instead of redoing them.

Thank you for your kind review! We're glad you like the new updates to the software. I have passed on your suggestion for future updates to our Product team, thank you for your input!

Customer Service has been very helpful in setting up my company's platform and the platform itself is very user friendly.

Just learning, not sure yet. Overall experience has been beneficial to the start up of my company.

Thank you for the review, Anna! I'm so glad you've been having a positive experience with our customer success team and that the platform has been easy to use.

The software is extremely easy to use and guidance provided in the set-up.

So far there has not been anything that we have not been happy with.

Thank you for such a kind review, Shelley! We are so happy that you've been enjoying your experience with the software and our customer service.

Ease of use, constantly evolving, reliable and great customer service.

I honestly have not found anything that I find as a con

The pre-made policies, BAA, and other documents saved us tons of effort. The training and support we received from [sensitive content hidden], our implementation coach, has been superb. He is knowledgable, easy to work with, and set us up for continued success.

As a new and small organization, the set-up felt overwhelming at first. This was not due to ease of use, but rather to the number of tasks we needed to do to ensure our organization's HIPAA compliance.

Thank you so much for your kind words and feedback! We're thrilled to hear that you found our product and support team excellent. We understand that setting up HIPAA compliance can seem overwhelming, especially for new and small organizations. However, we're delighted that our pre-made policies, BAAs, and the support provided by your implementation coach were instrumental in making the process smoother...

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Our Compliancy Group assistant [sensitive content hidden] was OUTSTANDING in helping up to become compliant in all aspects of HIPAA, Medicare Attestation, Security Risk, etc. He was able to explain everything in detail so that we could understand and implement all important policies and procedures. The software makes it very easy for me to keep track of all of my employees and their attestations. I will continue to recommend The Compliancy Group to all of my colleagues!

It does take a good amount of time at first to become compliant, however, it is WELL worth it!

Thank you, Donna, for such a glowing review! We're so happy that your Compliance Coach gave you great service and we've passed this nice review on to our team.

The documentation and guidance were invaluable in providing clear instructions and support for maintaining HIPAA compliance. Also, it was incredibly easy to navigate and use, even for someone with minimal technical knowledge.

We have found no significant issues with the HIPAA Compliance Software.

Sinisa - thank you for the great words! We're so glad that you find the software easy to navigate!

the clarity of the information.. it was so easy to absorb and retain this knowledge. I recommend it to all my staff., Its an actual requirement to use your software to work at my practice

pop-ups but i think that was more my computers fault. I don't believe there is anything that I dislike about this program or feature

Thank you for such a great review, Brooke! We're happy you've been enjoying using our platform.

Compliancy Group's HIPAA Software was a breeze to set up and implement. I like that they are always looking to improve on the software for things like the user interface and dashboard.

When I add a new user, they don't always get the registration email and I have to contact support to resend the email.

Hi Howard, happy to hear that you like our new user interface! We'll look into the new user issue you're having - thank you for bringing it to our attention.

Very easy to set up users in the system. System is effective in documenting audits, policies and procedures.

Yearly updated training videos. More flexibility with allowing a hybrid use of our current policies with your policies.

Thank you for the review, Clifford! We're happy you're having a positive experience with us. I will pass your suggestions to our Customer Experience team.

Training was very thorough and excellent guidance to ensure understanding of implementing HIPAA regulations and processes within our practice. One thing I loved was the regular check ins and training sessions that reviewed the process and answered any questions or concerns that I had.

Being new to the process and no prior training, I feel that there is nothing to dislike. I feel it is very simply stated and beneficial for anyone that needs to be HIPAA compliant.

Thank you for the kind words, Jessica! We are so happy to hear that you have been enjoying your experience with Compliancy Group. Thank you for taking the time to leave a review.

makes it easy to comply with todays HIPPA laws

there is nothing I would change about this program

This has take so much pressure off of our office, very easy to use, great bang for the buck!! Highly recommend!

We love the software and would not say that there are any cons that we would report!

This program is very easy to use and very easy to understand. I found it to be very organized. It is time efficient and I appreciate that when it comes to things like this.

I did not find any cons with this software. Everything was concise and explained very well. Any issues that others had were due to user error.

This program is very thorough and easy to understand the complicated rules for HIPPA compliance. They walked us through the process and made it organized to make sure every employee was trained properly.

There were only a few set backs that were due to user error, not the program. The problems we faced were promptly navigated through by their kind support staff.

What I like most about this software was the ease of use and how fast we were able to implement this program into our medical practice. The training required is very minimal and even my employees that have trouble with learning new software were able to catch on quickly.

I would like to see this software expand a little more with the different specifics that are offered depending on what type of medical practice you are since there is a wide range now a days.

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The system is service that runs over the internet. My clients or I dont have to have software loaded on our system..the cost is tremendous for what you get. This includes Privacy and Security for HIPAA, templated policies and procedures, and the ability to put in custom regulations you may need to comply with on state by state situation.

Non that I can find.