Dovetail Pricing, Features, Reviews & Comparison of Alternatives

Dovetail

Mobile Cloud-Based Dental Software

4.92/5 (12 reviews)

Dovetail overview

What is Dovetail?

Dovetail’s intuitive cloud-based EDR (Electronic Dental Record) and Clinical solution provides you with an easy way of accessing and entering patient information, completing exams, developing treatment plans and producing progress notes weather you are in your clinic or on the go – all from your mobile tablet or from any platform that has a web browser.

From customizing your practice settings, to adding staff members, to configuring treatments and adding templates, you have the control. Dovetail also allows you to schedule and confirm appointments automatically, easily submit electronic insurance claims and see what’s happening in real-time in your clinic both from a productivity and a financial perspective.
www.dovetail.co

Pricing

Starting from
$399/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Brazil

Supported languages

English, Arabic
Dovetail screenshot: X-RaysDovetail - Thinks Like You WorkDovetail screenshot: Billing ReportsDovetail screenshot: Progress NotesDovetail screenshot: Clinical ExamDovetail screenshot: Treatment PlanDovetail screenshot: DashboardDovetail - A Tool For Dentists

Dovetail user reviews

Excellent
11

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.5
  4.8
  4.8
Anonymous

The BEST software out there

Used weekly for 1-2 years
Reviewed 2019-08-08
Review Source: Capterra

The staff members at Dovetail are exceptional, the service is the best!

Pros
- User experience and intuitive software compared to Curve Dental or Dentrix - Mobile on all devices - Fast and responsive

Cons
- Doesn't have custom reporting but this feature will be launched in September 2019.

Response from Dovetail


Thanks for the review! You are correct, we now have custom reporting now built in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Haytham Safi

Easy to use, Reliable, Features full, and affordable

Used daily for 1-2 years
Reviewed 2021-01-08
Review Source: Capterra

coming from another cloud software, dovetail surprised me with the number of fully developed features and their ability to respond to our adoption hiccups immediately. That level of "listening" and "jumping in" to help with our problem continued after we were boarded on.

Pros
awesome customer support from onboarding and throughout.

Cons
Treatment planning/ charting a little different than what I am used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ann Langston

Great system. User friendly

Used occasionally for free trial
Reviewed 2017-08-17
Review Source: Software Advice

We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.

Pros
I found this system to be very user friendly. Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.

Cons
This system could use more on the management end. Unable to track employee time, or vacation/sick days. I also found it a bit lacking in being able to run reports. Although going paperless seems ideal, this software was not very forgiving if you were trying to accomplish this in small steps.

Response from Dovetail


Hi Ann, thanks for your review! Our punch clock feature does allow for employee time tracking! Please reach out to our support team and we would be happy to show you how.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Robert Liu

I would recommend

Used daily for 6-12 months
Reviewed 2020-12-19
Review Source: Capterra

This is my daily software that I use to see my patients. Its an amazing software that allows me to be in touch with my patients at my finger tips while Im on the go. When my hygienist told me her dad was feeling some sensitivity on upper right quad I was able to pull up his xrays right there and then to see and review the xrays.

Pros
Cloud based. Easy to access schedule and patients on my phone.

Cons
Minor things that will be fixed in updates if not already.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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BARRY Ramcharan

Building a relationship with dovetail

Used daily for 1-2 years
Reviewed 2021-01-21
Review Source: Capterra

Healthy , growing and useful towards continued partnering towards streamlined revenue generation

Pros
The task of patient rebooking made easier

Cons
Platform matching to our specific cultural niche environment proved challenging

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dovetail pricing

Starting from
$399/month
Pricing options
Subscription
Free trial
View Pricing Plans

$399 Includes first doctor with unlimited staff and patient files.

Volume discounts available.

E-Prescriptions $35/Month

E-claims $85/Month

SMS patient confirmations $35/mth

Dovetail features

Charting

API (144 other apps)
Activity Dashboard (229 other apps)
Appointment Management (255 other apps)
Automatic Notifications (163 other apps)
Billing & Invoicing (243 other apps)
Calendar Management (156 other apps)
Claims Management (177 other apps)
Client Portal (144 other apps)
Compliance Management (180 other apps)
Customizable Reporting (144 other apps)
Document Management (164 other apps)
HIPAA Compliance (270 other apps)
Records Management (220 other apps)
Reminders (229 other apps)
Reporting & Statistics (241 other apps)
Scheduling (141 other apps)
Self Service Portal (156 other apps)
Third Party Integration (146 other apps)
Workflow Management (163 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Dovetail

Key features of Dovetail

  • Scheduling and exams tools
  • Secure file sharing
  • Cloud-based EDR (Electronic Dental Record)
  • Live chat
  • Track medical history
  • Contact management
  • Bridge to digital imaging systems
  • Communication tracking
  • Patient personal information
  • Compact card swipe modules for your mobile devices
  • Billing features
  • Credit and debit cards processing
  • Electronic insurance claims (e-claims)
  • End-to-end 256 bit encryption
  • Electronic prescriptions (e-prescriptions)
  • Reports
  • Productivity and financial reports
  • Treatment planning
  • SMS and email appointment reminders and confirmations
  • Progress notes
  • comprehensive charting and treatment planning
View All Features

Benefits

MINIMAL COST OF OWNERSHIP - No upfront software or server hardware to purchase.

ZERO MAINTENANCE - Automatic software updates via the cloud, 99.99% uptime guaranteed, full backups, failover redundancy and robust security.

MOBILE & CLOUD AVAILABILITY - Access your patient data and clinical records from your tablet device or desktop PC from anywhere.

PAPERLESS WORKFLOW - Dovetail was designed as a paperless dental practice system and includes a built-in workflow that ensures greater efficiency and productivity.