The staff members at Dovetail are exceptional, the service is the best!
Pros
- User experience and intuitive software compared to Curve Dental or Dentrix
- Mobile on all devices
- Fast and responsive
Cons
- Doesn't have custom reporting but this feature will be launched in September 2019.
Thanks for the review! You are correct, we now have custom reporting now built in.
Rating breakdown
Likelihood to recommend: 10/10
coming from another cloud software, dovetail surprised me with the number of fully developed features and their ability to respond to our adoption hiccups immediately. That level of "listening" and "jumping in" to help with our problem continued after we were boarded on.
Pros
awesome customer support from onboarding and throughout.
Cons
Treatment planning/ charting a little different than what I am used to.
Rating breakdown
Likelihood to recommend: 10/10
We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.
Pros
I found this system to be very user friendly. Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.
Cons
This system could use more on the management end. Unable to track employee time, or vacation/sick days. I also found it a bit lacking in being able to run reports. Although going paperless seems ideal, this software was not very forgiving if you were trying to accomplish this in small steps.
Hi Ann, thanks for your review! Our punch clock feature does allow for employee time tracking! Please reach out to our support team and we would be happy to show you how.
Rating breakdown
Likelihood to recommend: 8/10
This is my daily software that I use to see my patients. Its an amazing software that allows me to be in touch with my patients at my finger tips while Im on the go. When my hygienist told me her dad was feeling some sensitivity on upper right quad I was able to pull up his xrays right there and then to see and review the xrays.
Pros
Cloud based.
Easy to access schedule and patients on my phone.
Cons
Minor things that will be fixed in updates if not already.
Rating breakdown
Likelihood to recommend: 10/10
Healthy , growing and useful towards continued partnering towards streamlined revenue generation
Pros
The task of patient rebooking made easier
Cons
Platform matching to our specific cultural niche environment proved challenging
Rating breakdown
Likelihood to recommend: 10/10
$399 Includes first doctor with unlimited staff and patient files.
Volume discounts available.
E-Prescriptions $35/Month
E-claims $85/Month
SMS patient confirmations $35/mth
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