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TenEleven

Behavioral Health EHR for behavioral health agencies

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TenEleven Pricing, Features, Reviews and Alternatives

TenEleven product overview

Price starts from

No info

What is TenEleven?

eCR by TenEleven is a behavioral healthcare and electronic health records (EHR) solution that helps healthcare facilities with scheduling, reporting, prescription services, and forms. Key features include performance dashboards, e-labs, revenue cycle management, medication administration records (MAR), automatic alerts, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Webinars
In Person
Live Online
Documentation

TenEleven pricing information

Value for money

4.0

/5

22

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TenEleven features

Functionality

3.9

/5

22
Total Features54 2 categories

Most valued features by users

HIPAA Compliant
Reporting & Statistics
Activity Dashboard
Appointment Scheduling
Reminders
Claims Management
Alerts/Notifications
Self Service Portal

Functionality contenders

TenEleven users reviews

Overall rating

4.1

/5

22

Positive reviews

77%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10
Rating distribution

5

4

3

2

1

8

9

5

0

0

Pros
It is user friendly and helps me to be more concise and focused on the work that i'm doing. I love the tickler system build into ECR for the comprehensive assessments and individual action plans.

EK

Eileen K.

And i love the ease in reviewing statistics with the reports that I can run.

EK

Eileen K.

10e11 Staff have been great. I believe they care about their customers and their needs.

ML

Maryelizabeth L.

Cons
Documentation mistakes are inevitable. Need to know if there are ways for corporate to fix user errors.

MS

M'Lissa S.

No hard financial close. Software problem tickets resolutions are not recorded/documented with enough detail in the notes for future reference.

JG

Jennifer G.

Numbers in the reports do not always tie out to other reports. This makes it difficult to close the books...close is very manual.

JO

Jeanne O.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TenEleven is easy to use and complies with business process. the chart is easily constructed

Reviewed 5 months ago

Over all the process from the beginning was Better and support was always tailored to our needs

Pros

It has everything you need in one product. The product is constantly evolving and complies with state regulations that make it easier for users to stay on track.

Cons

Software may slow down from time to time due to connection. Above all the speed is medium and it can be quick to help produce in faster environments and no user guide and manual.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It has been a wonderful working with a vendor who is not about the "one size fits all" approach.

Reviewed 4 years ago
Pros

The eCR is easy to use and simple to learn, with clean and clear interfaces for the users with any level of computer experience. The integrated functions and features of the eCR (from program management to revenue cycle management) can be easily customized to meet any organization's needs. It helps our agency to be in compliance with state regulations 100% of the time, it also helps in program...

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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I am a Billing Specialist and use the software to bill record payments and run reports.

Reviewed 4 years ago
Pros

The software is much more user friendly than most I have used in the past. Posting payments is more user friendly.

Cons

The reports are not trustworthy, posting payments and/or correcting payments is not up to standard. I bill for inpatient services and the necessary things that need to be on the claims does not pull. i.e. authorizations discharge and and intake information are not there. When claims need to be dropped to paper most information has to be manually entered onto the claim or vise versa the authorizations shows on the paper claim and not in the electronic claims.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good learning experience, offers insight to both the clinical and administrative parts of ECR

Reviewed 4 years ago

I learned alot about program setup. You have access to technical support and training. The electronic billing portal makes things a lot easier.

Pros

The software support ways to manage the day to day tasks. It is designed to help you maintain compliance with policies and regulations (i.e. the treatment plan buttons in the regard as well as the treatment plan status list and it will not allow you to bill if the treatment plan is late).... Offers new templates to offer support with capturing a clinical standard of practice. Electronic billing portal and staff are generally availalbe and supportive to help you troubleshoot.

Cons

There really isn't anything I don't like about this software. I guess if I had to say what I like least is that the software operates from a remote desktop so it is not easily accessible from anywhwere

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

10e11 Staff have been great. I believe they care about their customers and their needs.

Reviewed 4 years ago
Pros

I love that 10e11 in based in NY State which means they stay abreast with what our regulatory bodies are asking for. I also like that the product is simple to use . I feel that the staff at 10e11 has been enhancing the software not only to meet the need of the requirements, but because they listen to their customers and understand that we need a software product that allows us to maximizes our patient care without having to struggle with a complicated EHR.

Cons

Although the product works extremely well for an OP setting. Our Detox and IP Units are struggling a bit due to the heavy medical comportment they require. Our physicians and nurses are looking for an easier way to manage patients without having to go into each patient chart. More of a physicians/ nursing console approach.

TenEleven FAQs and common questions

TenEleven has the following pricing plans:
Free Trial: Available


TenEleven has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


TenEleven supports the following languages:
English


No, TenEleven does not have an API available.


TenEleven offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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