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eCR by TenEleven is a behavioral healthcare and electronic health records (EHR) solution that helps healthcare facilities with scheduling, reporting, prescription services, and forms. Key features include performance dashboards, e-labs, revenue cycle management, medication administration records (MAR), automatic alerts, and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
49
/user
Per month
Value for money
4.0
/5
22
Starting from
No pricing info
Value for money contenders
Functionality
3.9
/5
22
Total features
43
3 categories
Functionality contenders
Overall Rating
4.1
/5
22
Positive reviews
8
9
5
0
0
Overall rating contenders
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used other for less than 6 months
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Over all the process from the beginning was Better and support was always tailored to our needs
It has everything you need in one product. The product is constantly evolving and complies with state regulations that make it easier for users to stay on track.
Software may slow down from time to time due to connection. Above all the speed is medium and it can be quick to help produce in faster environments and no user guide and manual.
Esther O.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
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The eCR is easy to use and simple to learn, with clean and clear interfaces for the users with any level of computer experience. The integrated functions and features of the eCR (from program management to revenue cycle management) can be easily customized to meet any organization's needs. It helps our agency to be in compliance with state regulations 100% of the time, it also helps in program...
No cons were added to this review
Dawn G.
Financial Services, 201-500 employees
Used daily for 1-2 years
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The software is much more user friendly than most I have used in the past. Posting payments is more user friendly.
The reports are not trustworthy, posting payments and/or correcting payments is not up to standard. I bill for inpatient services and the necessary things that need to be on the claims does not pull. i.e. authorizations discharge and and intake information are not there. When claims need to be dropped to paper most information has to be manually entered onto the claim or vise versa the authorizations shows on the paper claim and not in the electronic claims.
Alexandria W.
Individual & Family Services, 1-10 employees
Used daily for 2+ years
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I learned alot about program setup. You have access to technical support and training. The electronic billing portal makes things a lot easier.
The software support ways to manage the day to day tasks. It is designed to help you maintain compliance with policies and regulations (i.e. the treatment plan buttons in the regard as well as the treatment plan status list and it will not allow you to bill if the treatment plan is late).... Offers new templates to offer support with capturing a clinical standard of practice. Electronic billing portal and staff are generally availalbe and supportive to help you troubleshoot.
There really isn't anything I don't like about this software. I guess if I had to say what I like least is that the software operates from a remote desktop so it is not easily accessible from anywhwere
Maryelizabeth L.
Used daily for 2+ years
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I love that 10e11 in based in NY State which means they stay abreast with what our regulatory bodies are asking for. I also like that the product is simple to use . I feel that the staff at 10e11 has been enhancing the software not only to meet the need of the requirements, but because they listen to their customers and understand that we need a software product that allows us to maximizes our patient care without having to struggle with a complicated EHR.
Although the product works extremely well for an OP setting. Our Detox and IP Units are struggling a bit due to the heavy medical comportment they require. Our physicians and nurses are looking for an easier way to manage patients without having to go into each patient chart. More of a physicians/ nursing console approach.