I have found the ClearCompany recruiting and onboarding modules very helpful and easy to use. Coming from our previous manual system, they have saved me a great deal of time. The best thing about ClearCompany, though, is their excellent customer service. When I need help, I can call and get real help from someone who actually works there, usually my account manager, not someone in a call center somewhere reading from a script. They are always very quick to address whatever concern I have. We are an energy company with over 200 employees in several states. Having an efficient, online onboarding process has streamlined HR's workflow, and being able to sort and categorize the thousands of applications we receive each year has saved us a great deal of time, and has eliminated the bottleneck we used to have in distributing resumes to the relevant department managers.
Customer service; our hiring managers have immediate access to resumes; efficient, streamlined onboarding process; customized forms
1. I'd like to see an integrated, easy way to sort applicants on our side. We get a huge number of applicants seeking all sorts of jobs we aren't advertising. We have two "General Consideration" requisitions set up to keep people from applying inappropriately for jobs that require special qualifications. I have not found the Talent Pool feature to be useful in sorting these candidates, so I set up many unposted requisitions that I forward those candidates into, based on what type of job they may be considered for in the future. This clogs up our requisition list, and takes extra time. It would be nice to have an assortment of buckets for these applicants that is seperate from the live requisitions, and with some automation as in the talent pool feature. For instance, they could be automatically sorted based on an answer to a screening question. 2. Also, it can take a while to get new forms built, or old ones changed. Sometimes they fix one piece on a form, and something else stops working. I would like for them to test the forms thoroughly to make sure they work before giving them to us. We have also had trouble printing some of the forms, because they aren't designed to be printed.
I entered in expecting what I have seen before with other major HRM software companies. I expected constant growing pains and problems and lackluster customer service. ClearCompany proved me wrong and has consistently delivered quality product support and customer service for the two tears that I have been using the product.
It is super user friendly! Although it is a quality product with great functions, you don't have to be a techie to catch on to how everything works. You are never alone as far as product support. This company is constantly inquiring about how to make the product better. That is how they stay on top with this product. Other HRM software management companies over promise and under deliver... Not Clear Company. They are constantly right there to answer questions quickly and resolve concerns at amazing speed.
The few things that I could point out are honestly more of a preference than a problem. It would be nice to have a few other ways to search for applicants, i.e. by phone number or email address, but again, that is only a preference. Everything this software says it will do, it does .
Likelihood to recommend: 10/10
ClearCompany HRM is very customizable and the customer service exceeds any service I've had with a vendor before. Our account rep is always available to assess our needs and provide us with any information/help as needed.
ClearCompany is very customizable, the fillable PDF feature in the Onboarding module is very intuitive, and the customer support is amazing. I can always rely on my account executive to be available and answer any questions I may have. During implementation or upgrades, our account representative is always providing us with updates and keeping us involved in every step of the process.
There are not too many cons that I can say about ClearCompany. The only suggestion I would make is that the Onboarding solution would be more customizable in how the steps are laid out in the candidate experience/view. Other than that, ClearCompany is very user friendly and customizable.
Likelihood to recommend: 10/10
I migrated our HR/Recruiting department to ClearCompany from a more expensive Legacy ATS that was showing its age and cost much more. Beware of a few things. First, while they aren't a bad software suite, they aren't great, and suffer from not being particularly good in any one aspect compared to competitors, whether its functionality, features, price, etc. They do, however, have a great sales team that is prepared to sell their product as the next great thing. They also spent a lot of money on help modules (professional Youtube clips) and making their software aesthetically pleasing. However, when in actual use, the software is not as good as the image would lead you to believe. It is one of the more glitchy pieces of HR software I've ever used with experience in excess of over 10 ATS/HRIS/CRM/etc. Using it is not intuitive, from selecting dispositions, to making changes, to posting ads, to running reports. For the price, it in the lower half of pricing for equivalent ATS software packages, but on the high end of that, and each additional option and login costs a lot. There are a lot of competing products that are easier to use, less prone to malfunctions, and cheaper. While an HR department probably wouldn't hate this product, since it does work, there are absolutely better products in both directions, both at a higher price point with more functionality, as well as at lower price points with equivalent functionality.
The portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.
Nickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.
Likelihood to recommend: 4/10
We are able to track and follow through with our candidates and manage the recruiting process. I've also discovered that I have extra time to explore the endless possibilities it has for screening and testing. the scorecards and interview question templates have helped me delegate the interviewing process to the hiring managers so that they can manage their own screening process easily and boost their confidence in the recruiting process.
The recruiting process is seamless and intuitive. As I new user I was able to understand and use the features it provides with incredible ease. Once I became comfortable with the software I was able to optimize my recruiting efforts. As an example, we filled 10 positions in one week.
The software allows us to transfer candidates to our PEO system, Paylocity. Both systems have their own performance evaluation systems, but this does not transfer from one system to the other. Perhaps if the performance evaluations were the same in both systems it could reduce double work.
Likelihood to recommend: 10/10
Try ClearCompany Sourcing and Video Interviewing for Free!
ClearCompany is a cloud-based HR system that employs a holistic approach to talent management. It combines essential HR processes in one easy-to-use, centralized platform – applicant tracking, onboarding, performance management, and goal setting. It manages the entire employee lifecycle, with data flowing from one stage to the next. It simplifies HR workflows and reduces the time and effort required for hiring managers and HR professionals to get their jobs done.
Some of ClearCompany’s key features include an applicant tracking system (ATS) with background checks, video interviews, and automatic pre-screening capabilities, a seamless and paperless onboarding experience for new hires, a social collaborative platform, achievement recognition, peer performance feedback, real-time performance updates against company goals, and single-platform analytics, among many others.
Used by approximately 1,000 clients from different industries and with more than 150,000 total users worldwide, ClearCompany allows businesses to hire the best candidates, seamlessly onboard new hires, and improve employee performance from one unified application: no more switching between disparate tools to address your various talent management needs. It helps align employee goals with the company’s vision and build teams rallying behind one, clear organizational purpose.
ClearCompany enables businesses to conduct background and credit checks on applicants. It has a comprehensive applicant and employee tracking system, so they stay aligned with compliance regulations, without the stacks of folders in filing cabinets. Employee goals are tracked and updated versus the company’s goals, and all necessary data for accurate and effective employee performance reviews are stored in the system and available for access anywhere, anytime. Reports can be exported to Excel and other file formats.
ClearCompany started out as an applicant tracking system and, over the years, has added new solutions and partnered with other vendors to become the end-to-end talent management software it is today. ClearCompany’s applicant tracking system carries functionalities that include one-click background checks, mobile application portals that are completely brandable, social sharing tools and career sites, automated posting, job board management, video interviewing, and hundreds of automatic, real-time reporting options.
Candidates can submit their applications via a mobile-optimized platform that’s available on their chosen device, be it a desktop, laptop, tablet, or smartphone. ClearCompany allows HR professionals to spend less time screening submitted applications through knockout questions and predefined multi-staged processes to find the perfect candidate. Assessments from a library of more than 500 assessment tests from leading publishers can be included in the application process.
ClearCompany is equipped with a candidate sourcing tool that grants recruiters access to more than 160 million social talent profiles. This reduces the time spent looking for applicants matching your ideal candidate profile, as well as the average cost per hire. Integration between applicant tracking and candidate sourcing eliminates data redundancies, as information flows directly between the two.
The app’s candidate sourcing functionality enables the recruiting department to create deeper talent pipelines that they can readily reuse for the next hiring cycle. You can search the applicant database by skill, job title, or any keyword you deem appropriate. Candidate profiles can be shared with team members or added to requisitions for follow-up.
ClearCompany’s paperless onboarding system allows customers to digitize their process with online packets by transforming their current onboarding workflow into a customized digital version. The software also carries a library of numerous onboarding forms that you can use out of the box.
A packet can be sent to a new hire in just a few clicks, and individual approvers can be assigned for each form, enabling different managers or departments to sign off a completed form. Automated reminders can be set up to notify new hires and approvers of forms or tasks requiring their attention. To eliminate double data entry, ClearCompany uses smart forms with pre-filled data from previously entered information. Data sources include the new hire’s employment application, resume, and other relevant forms.
ClearCompany’s performance management feature can accommodate an unlimited number of peer or 360-degree reviews. Automated reminders are sent to employees who haven’t yet completed their reviews, and customizable reporting tools allow managers to track individual and team progress against benchmarks, and visually pinpoint top performers.
You can create as many review forms as you need, and even set up custom scoring tables or free-form response sheets. Goals are tracked and updated in real time, and ClearCompany’s social approach to aligning individual goals with the company’s objectives enables employees to share their goals with colleagues, send and receive peer feedback, recognize achievements in real time, and communicate items of high importance.
ClearCompany’s goal setting and tracking functionality allows managers and employees to identify and accomplish the goals that help them succeed and impact the company’s bottom line. Users see and understand how each goal is broken down, who is responsible for certain tasks and projects, and who is on track.
This feature offers companies a clear picture into their teams and the individuals comprising them, including their strengths and weaknesses, allowing managers to effectively allocate their human resources. Data on important company goals are collected and monitored, and employees see how their individual goals fare against company ones.
ClearCompany has direct partnerships with Paylocity and Proliant, and their ATS providers of choice. It has live integrations with hundreds of apps including ADP, Paychex, Paycom, Workday, Ceridian, Kronos, Oracle, and clients’ homegrown systems. An API is likewise available.
ClearCompany follows a subscription-based pricing model. All plans are customized depending on the number of users and solutions used. Pricing can be obtained from the sales team.