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Humi Logo

Best-in-one HR, payroll, and benefits solution.

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Humi Reviews

Overall rating

4.4

/5

110

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.35/10

Reviews by rating

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Pros and cons

It is already a great product but I know they are constantly improving it and I'm excited to see where it goes.
I love how easy it is to maneuver, as an admin or employee. The onboarding features are very useful and practical, employee overviews are very clear.
They have been a great team to work with, and their helpfulness and responsiveness have been amazing.
Sometimes the admin aspects can be difficult to configure. For example, setting up or editing a time off policy can sometimes be confusing.
There are some glitches with the time off function (i.e. we have a cap of 50 sick days for some staff and sometimes the accruals are off).
We find the review templates a bit convoluted and confusing and because we don't do payroll through the program have to make manual adjustments to days off and wages.
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110 reviews

Recommended

AB
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Amanda B.

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Humi is my go-to payroll software for a small company

Reviewed 7 months ago

The Humi team is always available for customer support, and has been for the 4+ years I've been a customer.

Pros

The best part about Humi is automating payroll processing, calculating all the correct taxes and deductions, and remitting to the government on your behalf. It takes three clicks to process payroll each week, saving me hours a year.

Cons

There isn't anything I honestly dislike about the platform.

Vendor response

We're so glad to hear about your positive experience with our payroll solution and support team over the years, Amanda! Thanks so much for your review!

DH
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Debra H.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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easily scaled up for growth

Reviewed 8 months ago
Pros

great add ons and integration. good customer support!

Cons

not intuitive or flexible for staff who jump roles and hours of work-can be hard to pivot time off policies for employees.

Vendor response

Thanks for your review, Debra! We appreciate your feedback regarding your platform experience, and glad to hear that you've had a good experience with our customer support team. We look forward to continuing to work with you! -The Humi Team

AC
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Anna C.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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great HR tool

Reviewed a year ago
Pros

it has made HR functions for a non HR manager so much easy.

Cons

i would like a notification when an employee from the same teams gets approved days off

Vendor response

Hi Anna, Thanks for your review! It's great to hear that we've made HR functions easier for you, and appreciate the feedback regarding notifications. We look forward to continuing to support you and your team! - The Humi Team

PD
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Paige D.

Nonprofit Organization Management, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great HRIS provider

Reviewed a year ago
Pros

Humi is a great HRIS system with options from training tracking, time off requests, personnel record maintenance, performance reviews, goal tracking etc.

Cons

We have been considering using Humi as our payroll provider as well as HRIS provider but they still have room to grow. In both the payroll and HRIS realm, we need the flexibility to have staff working in two programs under two different supervisors.

Vendor response

Hi Paige, Thank you for taking the time to leave a review! We're so glad to hear that you've had a good experience with our product and customer service. We also appreciate the feedback regarding having the flexibility to assign staff under different programs and supervisors, and look forward to continuing to support you and your team!

AM
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Andrew M.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Made for HR Professionals

Reviewed a year ago
Pros

Humi is designed to have multiple HR tools all in one place and is easy to use. Real-time instant employee data makes any HR professional look like a pro.

Cons

There is a lack of user configuration in the system is frustrating at times. It would be nice to at least have access to change wording

Vendor response

Hi Andrew, We're so happy to hear that Humi has been helpful and easy to use! We appreciate your feedback for more flexibility in user configuration. We look forward to continuing to support you and your team! -The Humi team

AL
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Ashley L.

Marketing and Advertising, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Working Great For Our Small Company

Reviewed a year ago

My experience has been really great right from my thorough onboarding to continued support and the new features getting added all of the time. It is already a great product but I know they are constantly improving it and I'm excited to see where it goes.

Pros

The ease of use and the amount of information that can be stored on one program. Instead of having 5 places to store information, it is now all under one program. Customer support is great as well!

Cons

I guess the biggest downfall is some of the controls and limitations when it comes to wanting to delegate. Most tasks have to stay with an admin and right now with us being a small company that means it has to stay with me or we need to give someone else admin clearance and they can access all feedback and other confidential items.

Vendor response

Hi Ashley, So happy to hear that you're having a great experience with our product and customer support! Thanks for your review, and we also appreciate the feedback regarding admin delegation. We do have custom roles that you can set up to provide users with specific access to certain areas within Humi. We hope that helps, and always appreciate any additional feedback to help improve our product! -The Humi Team

QB
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Quinn B.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love Humi!

Reviewed a year ago

On boarding and continued support from the fantastic staff! Very responsive if issues arise. Humi has helped decrease our over payroll %

Pros

Humi is a simple platform that all users on all levels can use! Staff love the app feature in order to clock in and out for shifts. Helps control payroll costs for the business!

Cons

Not able to integrate with all POS platforms

Vendor response

Hi Quinn, We're so glad to hear that you and your staff are loving using Ameego, our scheduling and time tracking platform for restaurants! Thank you for your feedback, we look forward to continuing to provide you with great customer experience and the solutions your business needs. -The Humi & Ameego Team

JD
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Jessica D.

Animation, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in one HR software

Reviewed 2 years ago

Benefits from having an all in one place software.

Pros

Humi is intuitive all in one software that allows customization tailored to your business needs. Provides a variety of key components such as time off requests by the employee, employee tracking, recruiting, uploading and signing documents for on-boarding along with various helpful tasks that can be assigned.

Cons

Some of the settings required to adjustments and trial and error.

Vendor response

Hi Jessica, thanks for your review! We're so happy to hear that Humi is meeting your needs and helping your business. We appreciate you sharing your experience and look forward to continuing to work with you! – The Humi Team

HK
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Hardip K.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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What I love and wish for from Humi

Reviewed 2 years ago

Overall experience has been positive. Would love to see new implementations

Pros

Love the vacation tracking and calculations. This saves me time on when employee reach out to ask how much vacation they used or have remaining. Being able to share documents and make company announcements.

Cons

Not a fan that payroll run cannot be scheduled. When employee is on vacation the payroll does not automatically calculate the vacation pay.

MT
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Marc T.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Better then BambooHR

Reviewed 2 years ago

support and software is great

Pros

time off management and a place to store our documentation

Cons

-I thought it had more HR information for our users, we still had to get all our company documentation.-The phone app is missing half the options

RM
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Rachael M.

Medical Devices, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fully Recommend

Reviewed 2 years ago
Pros

Humi is an incredibly easy to use HRIS system, that provides lots of functionality. The system allows us to easily keep track of all time off, manage our performance review process, and store all HR information in an easy to navigate manner. Their team is always willing to help out if I have a question and take feedback into account. I definitely recommend!

Cons

Reporting could be a bit more robust, aside from that no cons.

SR
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Shae R.

Design, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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New to Humi

Reviewed 2 years ago

Overall it's been great. The team is there to help when I need it and has been very helpful, and we've seen good results using the tool thus far.

Pros

I liked that so much of it was customizable and it was initiative to use, for both Admins and Staff

Cons

I feel like there are little things that are missing in all areas - having photos and city/location displayed when a new joiner starts, making more dynamic options for performance reviews, etc.

SP
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Stephen P.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Like picking up an iPhone - you just know how to use it

Reviewed 2 years ago
Pros

Easy to use - requires very little training.

Cons

I'd love to be able to click on hyperlinks when viewing an applicants resume

TH
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Trevor H.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great functinoalaties at a good value

Reviewed 2 years ago

Easy migration and implementation. Amazing customer service

Pros

The seemeless integration of payroll and HR has reduced our admin time & costs while providing far more accuracy compared to when we were using separate products."HUMI has been an essential tool that helped us double the size of our workforce"

Cons

There are always functionalities that I would wish for in any product. i am hoping that stat holiday pay functionality is added soon

CK
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Charity K.

Government Administration, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Humi making HR management a breeze

Reviewed 2 years ago

My overall experience with Humi has been amazing from day 1. From the initial demo, to getting everything set up to implementation I had my rep available all the time to hold my hand along the way. Change can be so difficult to implement smoothly in an organization and Humi and their talented staff made this the easiest change we have gone through.

Pros

Time off feature as well as the document workflows. Also the access that have been given to each employee on their own information. They have the ability to check their own accrual balances, upload documents and update personal information.

Cons

I would love if the documents feature had more capabilities. Examples would be the ability to add additional documents to an existing one (document collection) or the ability to revise an offer by revising the actual document instead of the terms in humi alone.

MH
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Michelle H.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Attentive Customer Support and Easy to Use

Reviewed 2 years ago

Great decision to make the switch to Humi!

Pros

I like great customer support and Humi checks the box! Anytime I have had a question or needed assistance I have had prompt responses that were helpful and always kind.

Cons

My least favourite part is that I didn't know to have off-boarding employees change their email address in order to get T4s as once they are terminated they have zero access to paystubs and ROE. I've run into that issue a few times. It would be great if terminated employees could still log on to view their payroll for 12 months or for 30 days after T4s are submitted the following year.

HC
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Heather C.

Pharmaceuticals, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Humi Review

Reviewed 2 years ago

PIt has been great. For any challenges that have come up, support has been helpful and fairly quick to respond.

Pros

Our main usages for the software are time off/vacation tracking, payroll, and employee information.

Cons

The only con is for daily flat-rate employees and not having the ability to compensate that way. The response time to support tickets is fairly quick, but there have been times of urgency when it would be nice to have a number to call.

KB
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Kaala B.

Consumer Goods, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product for an affordable price

Reviewed 2 years ago

The overall experience has been great. I brought Humi into a former company and the one I am currently with.

Pros

Humi is incredibly easy for employees to use. We use it for recruiting, hiring/onboarding, employee performance reviews, payroll, and offboarding. As the main administrator, I find Humi extremely straightforward and able to get all the information I need.

Cons

The performance section is overall good but, compared to other survey software such as Survey Monkey, it is not as advanced. The goal setting can be a bit confusing.

TH
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Tina H.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Humi Feedback

Reviewed 2 years ago

Onboarding was fairly easy. We find ensuring tasks are marked off of as complete can be a bit tedious.

Pros

We love the visual of the days off this is great for quick reference and also for reviewing attendance issues with employees.

Cons

We find the review templates a bit convoluted and confusing and because we don't do payroll through the program have to make manual adjustments to days off and wages. Reporting isn't as easy as we had hoped in the quick tutorial/sales pitch we had.

JC
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Jennifer C.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Humi Overall Review

Reviewed 2 years ago
Pros

The ease of onboarding employees is probably the best part of the software.

Cons

Sometimes its hard to navigate where to locate things, and when we reach out to support, there is usually a delay in response.

MT
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Michael T.

Medical Devices, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use and good value

Reviewed 2 years ago
Pros

Very easy to use software, customer service is fairly responsive. Drastically cheaper than some other solutions on the market.

Cons

Software is difficult (if not impossible) to customize. Also there is no way to integrate Humi payroll with my expense management and accounting software which would be nice.

SL
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Sion L.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great platform for small and growing organizations

Reviewed 2 years ago
Pros

Running payroll is easy, reporting at the end of the year is straightforward support team are typically fast and helpful. Great value for money!

Cons

Would love to have payroll reports for specific employees. Some bugs here and there but the team is open to learning about them.

BC
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Benjamin C.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent HR Suite

Reviewed 2 years ago
Pros

We moved over to Humi to help track our banked time, vacation time and wellness days, as well have a single source for paystubs. Humi has been easy to use for these tasks, and since then we have also used other tools such as performance add-ons. It's easy to use, and great for the employees to track what they need.

Cons

It lacks a bit on the cybersecurity side. It has important data (like SIN numbers), and need to provide more security for this data. It could always be cheaper.

HK
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Hugh K.

Real Estate, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Humi - couldn’t do HR without it!

Reviewed 6 years ago
Pros

My experience with Humi so far has been seamless and enjoyable. We’re a 20 person software startup in the process of doubling our headcount over the next 8 months, so we were looking for something easy to use, but with enough features to support us while we scale. It was important to us that our new employees be impressed with the onboarding flow, since this is their first impression of our company,...

Cons

I did find one UX issue while creating an approval flow for a time off policy, but that’s to be expected in such a big product. From what I can tell there are hundreds of features. I’ll update my review should I encounter anything else. I also wish the Slack integration had more functionality.

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Colleen D.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Extremely disappointing

Reviewed 7 years ago

Zero

Pros

Has fairly good basic HRIS functionality, easy to set up and use with a good price point. Company was very responsive during the sales process.

Cons

Looking for efficiencies in our HR processes and had specific needs - we were promised that all needs could be met and that they would customize to do so. This was an outright lie - if your needs are on their 'roadmap' then all is good, but basic timesheet functionality (which we required) was not important enough for them to customize. Their "implementation" is free but basically non-existent -...