App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
CallHippo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Table of Contents
Is this product right for your business?
Find out with a
CallHippo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
CallHippo overview
Based on 673 verified user reviews
What is CallHippo?
By industry, CallHippo reviewers are most commonly professionals in information technology and services (18%). The most frequent use case for CallHippo cited by reviewers is telephony (45% of reviewers).
What do users say about CallHippo pricing?
Reviewers appreciate CallHippo’s affordable pricing and inclusion of essential features, and some users report responsive support even on lower plans. However, some users say the pricing structure is confusing and leads to unexpected or higher costs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
SMS
Call Recording
Calling Features
Email Communication
Difficult refund and cancellation process
CallHippo’s user interface
CallHippo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about CallHippo?
By industry, CallHippo reviewers are most commonly professionals in information technology and services (18%). The most frequent use case for CallHippo cited by reviewers is telephony (45% of reviewers).
Select to learn more
Who uses CallHippo?
Based on 673 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
CallHippo's key features
Most critical features, based on insights from CallHippo users:
All CallHippo features
Features rating:
CallHippo awards
CallHippo alternatives
CallHippo
Starting from
1
/user
Per month
Ringover
Starting from
No pricing info
Nextiva
Starting from
No pricing info
VoIP.ms
Starting from
No pricing info
CallHippo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
User opinions about CallHippo price and value
Value for money rating:
Of 55 reviews that provide robust commentary on CallHippo's price and value, 56% mention it in a positive light.
Some reviewers feel CallHippo offers affordable pricing and appreciate that essential features are included without the need for costly add-ons. Users think the platform is budget-friendly and suitable for small teams, with several saying the price per user is reasonable compared to other virtual phone services. Some users report that even the lowest plans include responsive support and core functionalities like IVR, which they find valuable. Reviewers appreciate the clarity of features included in each plan and the ease of use relative to the cost. However, some users say the pricing structure is confusing, with unclear costs for credits, add-ons, or additional users, leading to unexpected expenses. Reviewers indicate that the final cost can be higher than initially advertised, especially for international markets, and some find the platform expensive compared to local alternatives. Some users report that add-ons are costly and that plans may not include all necessary features, requiring extra purchases. Users think the lack of transparency and the complexity of the pricing model detract from the overall value for money.
, and
To see what individual users think of CallHippo's cost and value, check out the review excerpts below.
CallHippo integrations (37)
Integrations rated by users
We looked at 673 user reviews to identify which products are mentioned as CallHippo integrations and how users feel about them.
Integration rating: 3.3 (3)
“We live in this CRM and they don't do a great job of integrating with it. The logs are attached hours after anything is done and the recordings are not attached. No Excuse why they can't get it done. Their team is not very smart. Just Call was able to do it and everything showed up on the CRM within seconds of the call. ”
Erica M.
CEO
Integration rating: 5.0 (1)
“Great for keeping track of missed calls without having to keep the app active at all times.”
Alex S.
CTO
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
CallHippo customer support
What do users say about CallHippo customer support?
Customer support rating:
We analyzed 313 verified user reviews to identify positive and negative aspects of CallHippo customer support.
Widespread user sentiment highlights CallHippo's customer support as fast, responsive, and available around the clock.
A number of users appreciate the knowledgeable and patient support staff who guide them through setup and resolve issues quickly.
Multiple users report that support agents go above and beyond, providing thorough answers and treating customers with respect.
A fair number of reviewers value the ease of directly reaching human support, with quick solutions even for complex or urgent problems.
Support options
Training options
To see what individual users say about CallHippo's customer support, check out the review snippets below.
“The dashboard where I can see all activity from my customer service team, the Hubspot integration and the instantaneous customer support that CallHippo provides.[SENSITIVE CONTENT HIDDEN] have been particularly helpful, and have answered all of my questions thoroughly in a very quick timeframe (matter of minutes).”
Jesse E.
Customer Service Manager
“My team received great help from the support team right from the beginning of the CallHippo adoption. When my team had a bit of difficulty porting our numbers over or during the initial setting up process, the support staff made sure that everything was resolved in time.”
David R.
Marketing Director
“I've had the pleasure of working with a few support team members [sensitive content hidden] and others) - and the response times are incredible, and the folks are always polite and friendly, doing everything to address issues, even when they're user-caused.”
Van S.
Founder
CallHippo FAQs
CallHippo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is CallHippo used for?
CallHippo is a cloud-based VoIP phone system designed to meet the communication requirements of startups and small businesses. Available both as a web app and a mobile-based application, the solution enables sales, marketing, and support teams to make and receive global calls. CallHippo allows businesses to buy virtual phone numbers of more than 50 countries, add users on the same number, and make calls to receivers across the world. CallHippo’s real-time call analytics tool provides details about callers, calling quality, and time duration, while call recording automatically records calls and conversations during a campaign, for managers to listen to from their dashboard. Businesses can get time zones displayed on their dialer before making the call so that there won't be any confusion regarding current time while making international calls, set working hours for number, and also set availability status of users. The voicemail and on hold music feature allows businesses to greet callers with a recorded message or custom music during non-working hours or when put on hold. CallHippo is a scalable solution available on a monthly subscription basis wherein businesses need to pay only for the number of active users and the number of virtual phone numbers. The solution also offers an Android app for agents to make and receive calls even on the go and never miss a business call again.
Q. What are the benefits of using CallHippo?
• CallHippo offers a web-based virtual phone system for small businesses to make and receive calls from any Internet-enabled device.
• CallHippo allows businesses to buy a single number for the entire organization’s phone communication requirements or buy separate numbers for different departments.
• The solution’s team collaboration tool allows agents to record calls, transfer calls, and collaborate with team members in real-time.
• The software’s interactive dashboard displays the calling activity of agents and helps supervisors track key performance metrics in order to take business-relevant decisions.
• CallHippo automatically delivers all call recordings and missed voicemails in an audio format to the admin's mailbox.
Q. What languages does CallHippo support?
CallHippo supports the following languages:
Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does CallHippo support mobile devices?
CallHippo supports the following devices:
Android, iPad, iPhone
Q. Does CallHippo offer an API?
Yes, CallHippo has an API available for use.
Q. What level of support does CallHippo offer?
CallHippo offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
