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Infraspeak Reviews

Reviews summary

Overall rating

4.7

82

5

4

3

2

1

60

22

0

0

0

100%
positive reviews
100%
would recommend this app
How would you rate Infraspeak?
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Pros

Is user friendly, very simple to use, the maintenance technicians say it os very user friendly and a very good tool for daily corrective and preventive maintenance.

PN

Pedro N.

Very easy to setup and start using, great for managing site maintenance, techincal assistance and to organize field service. That technician app is very simple anda intuitive to use.
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Henrique V.

On the other hand, I now have enough confidence on saying that we have a safe repository where to record all the information on our assets and know that it will be available to everyone that needs it.
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Pedro P.

Cons

The lack of possability of automaticly associate equipements to the corrective anomalies. Gives preference to localization instead of equipments.
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João F.

Every thing that we found that doesn't work as we wanted to work they manage to sort the problem.
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André G.

You really shall use it often otherwise you tend to forget about the more technical availabilities.
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cidalia p.

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82 reviews

Recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great maintenace management tool

Reviewed 3 years ago
Pros

Very easy to work, improves comunication and produtivity

Cons

nothing special to say. Small improvements, solver during the updates

Vendor response

Hello Luis, Thank you very much for your kind words. We're glad we can help you run your beautiful hotels smoother and paperless! Count on us to keep improving the product. Cheers, Manuel Ramos Head of Customer Success

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Avaliação

Reviewed 2 years ago
Pros

Fácil de usar. Fácil de adaptar à realidade de qualquer empresa.

Cons

Integração com software de faturação é difícil.

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Infraspeak for tomorrow

Reviewed 2 years ago

Cataloging tools and certifiing them

Pros

Easy to use, support, some versatility and the capability of loading a lot of externa information

Cons

Some tasks could be more automatic such, self numerated items.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acomplishing & Improving property and customers values!

Reviewed 3 months ago

Till now is being very positive, although we sill have a long way to pave!

Pros

objectiveness, precisely and acurate! Tool very helpfull and professional.

Cons

I do not have negative comments as the improvements are constantly being comnunicate to the team and being forward.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Top Software

Reviewed 2 years ago

Trabalho de manutenção mais organizado, e de fácil consulta.

Pros

Fácil utilização e visualização, bastante intuitivo, fácil acesso.

Cons

Parametrização complexa, falta utilidade de copy/paste, os trabalhos que ficam em atraso deveriam ter um alarme, tipo pop up .

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Software de Mantto y control de trabajos técnicos

Reviewed 9 months ago

Buena, cumple mis requerimiento de lo mas básico a lo mas complejo. Siendo lo básico de gran ayuda para tomar decisiones en el área de Mantención

Pros

El poder llevar un control de las tareas del depto técnico de cada Hotel a nivel diario y mensual. Estadística de las averías, programaciones de las mantenciones mayores (aire acondicionado, ascensores, calderas, ablandadores de agua, sala de Lavandería etc

Cons

La implementación del primer hotel, se extendió un poco debido a la cargar de la base de datos, pero el segundo Hotel, se realizo en un solo día, (Copiar y Pegar)

Showing original review in Spanish. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Prático

Reviewed a year ago
Pros

Gosto da nova atualização que podemos alterar o relatório e carregar ficheiros após conclusão do mesmo.

Cons

Relatório com demasiada informação, isto é, no nosso caso as tarefas e medições têm imensa informação que penso ser desnecessária. o campo observações deveria estar mais destacado, pois é o local que utilizamos para os nossos técnicos reportarem eventuais anomalias.

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Una solución ágil, efectiva y con resultados positivos

Reviewed 6 months ago

Totalmente positiva y altamente recomendable. La mejora ha sido general y seguimos avanzando.

Pros

La accesibilidad para todos los que operan con el software, su flexibilidad y adaptación. Me ha permitido una notable mejora de la gestión. Una elaborada y completa descripción de equipos y locales. Las diferentes formas de entrar en el software según los perfiles de cada usuario. el control sobre el estado de las diferentes actividades de mantenimiento preventivo y correctivo

Cons

Al principio me costó un poco entender la estructura del programa y situarme en cómo y donde avanzar.

Showing original review in Spanish. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Avaliação a Infraspeak

Reviewed 2 years ago

Proporciona uma gestão muito prática e intuitiva

Pros

Intuitividade de funcionamento, capacidade de adaptação do prograna

Cons

Sistema de stocks. Falta de um alerta para que avise o fim de planos criados para quantidades de anos

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Infraspeak allowed us to go from paper and excel to a simple, integrated and paperless Facility Mgmt

Reviewed 5 years ago

Simple and organized facility management allowed us to fix issues faster and execute our preventive maintenance plan with success.

Pros

The user interfaces (web, mobile and direct) are really easy to use . The NFC tags are really useful to access information and the app store they have inside the product allow us to choose which features we want to use, which we don't.

Cons

No cons were added to this review

Vendor response

Thank you, Rafael! Your team is also doing a great job using Infraspeak!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Implementação do Infraspeak em Escolas (Berçário ao 12.º ano)

Reviewed 2 years ago

Implementação de raiz num colégio internacional.

Pros

Fácil implementação e utilização. Fiabilidade e eficiência. Ótimo apoio técnico. Estruturante para comportamento dos utilizadores (naturalmente obriga a boas práticas). Versátil e com com grandes potencialidades na gestão de stocks, produção de inventários, com estas funcionalidades muito bem integradas na utilização do software. A facilidade de monitorização detalhada da operação em termos de indicadores, permite as mais diversas colheitas de dados para realimentar a gestão de topo.

Cons

Nada de relevante.

Showing original review in Portuguese. See translation

Vendor response

Thanks for this review Renato, it is with great pleasure that we follow your use of the different modules of our platform. Continue the good work!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Liderar

Reviewed 3 months ago

O software ajudou na organização e facilidade na comunicação com os técnicos no terreno.

Pros

Facilidade na sua utilização quer no terreno, quer no escritório

Cons

Por vezes ocorre erros de utilização no terreno.

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excelente

Reviewed a year ago

Excelente para uma eficaz gestão de património e atividade de facility management

Pros

Simplicidade no uso, fiabilidade e possibilidade de configuração

Cons

Ainda não encontrei nenhum digno de registo

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Infraspeak

Reviewed 2 years ago

Comunicação de avarias de forma mais rápida e simplificada com os clientes

Pros

Produto fácil de usar, muito intuitivo..

Cons

O software muitas vezes encrava o que dificulta a rapidez no trabalho

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Software completo e versátil

Reviewed 2 years ago
Pros

Tem todos os recursos necessários a uma boa gestão de manutenção e obtenção de indicadores.

Cons

Apenas algumas redundâncias na criação de trabalhos.

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good experience

Reviewed a year ago
Pros

Very easy to report and organize the information

Cons

Every thing that we found that doesn't work as we wanted to work they manage to sort the problem

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simplifica a gestão da manutenção

Reviewed 2 years ago
Pros

Tanto a versão web, como a android são user-friendly, intuitivas. Em comparação com outros sistemas elaborar o PMP é extramente simples.

Cons

O modulo indicadores ainda pode ser melhorado. Os relatórios gerados automaticamente contém muita informação. Não é possível extrair alguns graficos.

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ambicare - Avaliação Infraspeak

Reviewed 2 years ago

Experiência muito positiva e impactante na actividade da Ambicare.

Pros

Optimização de fluxo de informação na empresa. Melhoria no serviço prestado ao cliente. Facilidade de uso pelos técnicos.

Cons

Tempo de resolução de bugs. Alguma inflexibilidade dos relatórios - poderia haver alguma parte costumizável.

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rapidez, eficácia

Reviewed 2 years ago
Pros

Facilidade nos equipamentos, colocação de fotos,

Cons

Falhas em modo offline, várias falhas na comunicação infraspeak

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very good software

Reviewed 2 years ago
Pros

easy to work with, even for workers without IT skills

Cons

can't choose wich notifications to receive...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you for such amazinh customer support

Reviewed a year ago

Customer support has been the most positive factor about Infraspeak I must say. I am completely new to this area, to this system and [SENSITIVE CONTENT HIDDEN] has gone out of his way to help me adapt to the system and get to know its potential, clear doubts. Thank you for such amazing support.

Pros

This software has made our life simpler, more organized and controlled in terms of reporting. We can identify needs, problems and act on them as soon as possible.

Cons

I am still getting to know the software, but one thing that would help in our daily organization is to be able to print the weekly planners and I also believe that more can be done in terms of reporting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fácil utilização

Reviewed a year ago

Gestão de contratos de manutenção.

Pros

Facilidade de utilização e relação preço qualidade

Cons

Algumas "afinações" na integração e interligação com outros softwares, nomeadamente o de faturação.

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Higly recommende

Reviewed 9 months ago
Pros

The way it adapts to your needs. It is user friendly for users, quicly adapts

Cons

You really shall use it often otherwise you tend to forget about the more technical availabilities

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Experiencia de um ano

Reviewed 9 months ago
Pros

A adaptação das equipas de trabalho ao produto

Cons

Necessidade de novas funcionalidades adaptadas ao modus operandi de cada empresa

Showing original review in Portuguese. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Avaliação Lusitar

Reviewed 2 years ago
Pros

Simplicidade no tratamento dos relatórios.

Cons

Pouca possibilidade de formatar/alterar os dados inseridos pelos técnicos.

Showing original review in Portuguese. See translation