App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ServiceM8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We're for small business
Table of Contents
Is this product right for your business?
Find out with a
ServiceM8 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
ServiceM8 overview
What is ServiceM8?
Job Management • Manage jobs from start to finish • Access all client & job details in the field • Ensure job quality & consistency with built-in checklists • Capture electronic signatures Communication • Connect your office, field staff & clients • Email & text clients directly from the app • Save time with email & text templates • Send On-the-Way text messages to clients • Automate booking confirmations, reminders & follow-ups to clients Scheduling • View your schedule & job info, anywhere • See a real-time map view of staff & job locations • Dispatch urgent jobs, instantly • Receive push notifications about schedule changes • Get ‘next-job’ reminders to help stay on schedule Quoting & Invoicing • Create professional PDF quotes & invoices on site • Email or text quotes & invoices to clients from the app • Clients can view quotes & pay invoices online Mobile & Online Payments • Take card payments on site, through the app • Send online invoices via email & SMS, supporting card payment Digital Forms & Assets • Complete digital reports, procedures & certificates on site, through the app • Create custom forms for your business & industry • Catalogue client assets & view their service history Job History • Access a full history of work done for every client • Attach notes, photos, videos, emails & messages to jobs • Automatic back-up & secure cloud storage Accounting Integrations • Connect to Xero, MYOB or QuickBooks Online • Sync invoices & payments from ServiceM8 • Streamline invoicing, payments & accounting CarPlay • See your schedule, call clients & navigate to jobs directly from your vehicle’s CarPlay screen Add-ons • Extend ServiceM8’s functionality with a range of add-ons Pricing • A range of monthly plans to suit your business & requirements • Plans bundle jobs, SMSs & add-ons into a single monthly price • No contracts, setup fees, or ‘per-user’ fees. • Unlimited users & storage • 14-day free trial — create an account at www.servicem8.com Support • Free, 24/7 email & chat support • Self-serve Help Centre with articles & videos • Global network of ServiceM8 Partners offering setup services
Who uses ServiceM8?
By industry, ServiceM8 reviewers are most commonly professionals in construction (39%). The most frequent use case for ServiceM8 cited by reviewers is field service management (50% of reviewers).
What do users say about ServiceM8 pricing?
Most reviewers indicate that ServiceM8 offers excellent value for money, with users appreciating the per-job pricing, affordability, and flexibility. However, some users report increased costs due to lack of Android support and extra storage needs.
Starting price
per month
Pros & Cons
Responsiveness
Simplicity
Affordability
Transactions
Interaction
ServiceM8’s user interface
ServiceM8 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about ServiceM8?
Users report ServiceM8 streamlines job management, scheduling, and invoicing, making daily operations more efficient and reducing paperwork. They appreciate its intuitive interface, ease of use, and the ability to manage staff, track jobs, and communicate with customers through SMS and email, all from mobile devices or desktop. Many value the flexible, per-job pricing model and integration with accounting software, which helps control costs and automate workflows.
They find going paperless with documentation, photos, and forms saves time and improves organization. Some mention limitations, such as lack of Android support, occasional customer support frustrations, and requests for additional features or customization.
Select to learn more
Who uses ServiceM8?
Based on 311 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ServiceM8's key features
Most critical features, based on insights from ServiceM8 users:
All ServiceM8 features
Features rating:
ServiceM8 alternatives
ServiceM8
Starting from
29
Per month
FieldRoutes
Starting from
249
Per month
RealGreen
Starting from
199
Per month
Crew Control
Starting from
39
Per month
ServiceM8 pricing
Pricing plans
Pricing details:
User opinions about ServiceM8 price and value
Value for money rating:
Of 57 reviews that provide robust commentary on ServiceM8's price and value, 86% mention it in a positive light.
Most reviewers indicate that ServiceM8 offers excellent value for money. They appreciate the per-job pricing model, which allows them to pay only for what they use, making it more cost-effective than competitors that charge per user. Users think this pricing structure helps manage costs, especially for small businesses and startups. Some reviewers feel that the software's affordability allows them to expand their business without incurring significant additional expenses. They find that ServiceM8 provides a comprehensive set of features at a fraction of the cost of other software, making it a practical and economical choice. Reviewers appreciate the absence of upfront capital investment and the flexibility to scale as their business grows. They also value the ability to try the software without a contract, which minimizes financial risk. However, some users report that the lack of Android support and the need for additional storage can increase costs. Despite these drawbacks, most users consider ServiceM8 to be a cost-effective solution that saves time and money, offering significant return on investment.
, and
To see what individual users think of ServiceM8's cost and value, check out the review excerpts below.
ServiceM8 integrations (39)
Integrations rated by users
We looked at 311 user reviews to identify which products are mentioned as ServiceM8 integrations and how users feel about them.
Integration rating: 3.5 (4)
“Invoicing, but it's a problem if the invoice changes after it has been sent to Xero. ”
“Love this product. i use it to connect my serviceM8 to and push through my invoices.”
Anonymous R.
Admin Assistant
Integration rating: 4.7 (3)
“To be honest, the work management system was the most important aim. We selected the accounting system based around ServiceM8.”
Marcus I.
Engineer
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
ServiceM8 customer support
What do users say about ServiceM8 customer support?
Customer support rating:
We analyzed 70 verified user reviews to identify positive and negative aspects of ServiceM8 customer support.
A significant portion of users highlight the support team's fast response times and quick resolution of issues.
Widely noted by reviewers, customer support is knowledgeable, friendly, and provides clear, helpful guidance.
A large number of users appreciate the easy access to support via chat, help desk, and in-app resources.
A limited number of users report slow, unhelpful, or generic responses and difficulty reaching support when needed.
Support options
Training options
To see what individual users say about ServiceM8's customer support, check out the review snippets below.
“click help and at the bottom of the help center screen there is a chat window that is always manned by a courteous and knowledgeable rep, ready to go, and they get you answers! ”
Paul A.
President
“Support from ServiceM8 has always been great, submit a service ticket and the response is very quick compared to others that i can't mention.”
Phil N.
“Latest update 7.0.1 is volatile, a few of our colleagues have experienced problems with it and have raised an urgent ticket but the customer support and feedback from them is very very poor.”
Brian N.
“Mind now, that before 11.0, none of these problems were in existence. But 5 months later they remain with no time line to remedy, and not even the smallest company acknowledgment of the problem.”
Ryan C.
Owner
ServiceM8 FAQs
ServiceM8 has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. What are the benefits of using ServiceM8?
A better system for trades & services
ServiceM8 solves age-old issues experienced by field service businesses, transforming how you communicate and manage scheduling, jobs, staff & customers. ServiceM8 instils great process and workflows to help you get work, get it done & get paid.
Customer service
Better scheduling, automated reminders, integrated Caller ID, and templates for emails, texts, quotes & invoices ensure professional client communication & better customer service.
Productivity & efficiency
With fast quotes, automated communication, smart scheduling, integrated navigation & easy job documentation, you can win more work, complete it faster, and earn repeat customers.
Cash flow
With the ability to invoice & collect payment on site through the ServiceM8 app, or online, and set automated payment reminders to customers, your business gets paid as soon as possible.
Visibility & control
All job statuses, scheduling changes, staff locations & updates sync across the business in real time. Work from anywhere and run the business from the palm of your hand.
Central administration & record keeping
A central, cloud-based record of all client details, job history, notes, photos, quotes, invoices, forms & client communication, in one paperless system.
Lifestyle & Customer Success
Better processes, automations and the ability for staff to finalise jobs on site means business owners don’t need to work into the night on paperwork & invoicing.
This means you can rediscover a love for your job and the reasons you started your business, and create the lifestyle you want.
If business growth is your version of success, ServiceM8 provides a platform to help you achieve this.
Q. Who are the typical users of ServiceM8?
ServiceM8 has the following typical customers:
Freelancers, Small Business
Q. What languages does ServiceM8 support?
ServiceM8 supports the following languages:
English
Q. Does ServiceM8 support mobile devices?
ServiceM8 supports the following devices:
Android, iPad, iPhone
Q. Does ServiceM8 offer an API?
Yes, ServiceM8 has an API available for use.
Q. What other apps does ServiceM8 integrate with?
ServiceM8 integrates with the following applications:
MYOB Business, Deputy, Zapier, Stripe, Microsoft 365, Workato, QuickBooks Online, Google Calendar, Mailchimp, Xero
Q. What level of support does ServiceM8 offer?
ServiceM8 offers the following support options:
Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), FAQs/Forum
Popular comparisons with ServiceM8
