Workzone Reviews

Using WorkZone has significantly cut down on the number of emails I exchange with our designers. It's so much easier now to check WorkZone and know the status of projects in the design process. We can now set realistic timelines and accurately track how much time we spend on different clients.

I've had a couple of instances where WorkZone just quits on me. It's probably a user error and after submitting a support ticket, WorkZone customer service responds and fixes my issues right away!

The best attributes about Workzone are hands-down the project templates, the list structure/outlining, and the approval request option for files. Templates prevent the need to create projects from scratch every time and the linear task view/list keeps your priorities straight and holds everyone accountable. As a communications specialist, there's a lot of approval required for each draft hence why I'm a fan of the approval request feature. No more drafts getting lost in email or excuses for outstanding items.

The biggest issue I'm witnessing is the learning curve for folks who aren't process-oriented and/or those who aren't familiar with other project management systems (I've used others like Basecamp and Asana). However, the remedy for this is patience, practice and utilizing Workzone's training sessions/don't be afraid to ask the rep. Every customer service interaction is wonderful and they constantly make updates that make the platform easier and more efficient.

Well, it is a mix of a number of tools. Sometimes having more features are good but it can make the application complex for the users.

I would say, to work more on improving the interface and usability. Since you have a lot of functional apps as part of your tool, it would be great for users to have a great user interface.

I've toured a number of project management systems and it's surprising how many can't deliver what needs to get done. WorkZone does a great job at being a functional project management system. Our company needs a blend of project mgmt that is effective, yet not so robust its unwieldy, and WZ really fits the bill. It doesn't have some of the flashy features others might, but often those systems are super pricey, or don't work as advertised. WZ has plenty of features we don't utilize, so I don't mean to make it sound basic. But it works great for our team and does what it needs to, and well. Oh, also, they've been super supportive, great customer service, are continually adding new features, and open to feedback.

I guess the biggest con is that there isn't an app (like for an iPad), but that's definitely not a deal-breaker. We tested other systems that offered apps and maybe looked prettier, but weren't functional when we kicked the tires. Another con might be that, at the start, it isn't super intuitive (like most new things), but it didn't take long to get your bearings. Again, once we were up and running, it's been really smooth and useful.

I really like the features and functionality and the customer service for this tool. You can tell that the company really cares, and they help me solve for specific project management organization and reporting issues that my team faces, and taught me some best practices for utilizing this tool to solve for our problems. Great tool if you have multiple team members and multiple projects going on at once. My favorite feature is the calendar, and how you can select which tasks you want to appear on the calendar. Great in helping our team have greater visibility to everything going on each day.

The price is steep for multiple users, we have about 20 users. They do have a tiered pricing structure, but it's still more expensive than our previous tool.

I like the ability to link tasks and create in-depth project templates. I like the reporting capabilities for resource management and hours tracking. I like the functionality of commenting and emailing through workzone all associated with a task and/or project.

The resource management reporting is in need of some crucial updates. The main issue currently is that it only removes hours that are marked complete. This is not helpful and can create major scheduling and resource management issues when a large task is 90% complete, but the reporting shows it as 0% complete. The other major inconvenience is not being able to batch select tasks without having to check each tasks' check box. When you're deleting or moving or editing hundreds of tasks it is incredibly cumbersome. If you could select the top one hold shift and select the bottom one it would be a major time saver.

Notifications are the key to keeping everyone honest. You know when your work is due. It's easy to use, and logical, once you figure out how the platform works. My coworkers begrudgingly respect it, but don't always embrace it. It has kept us honest and gives a clear-eyed view of the state of projects, either from the 10 feet level or the 10,000 foot level.

No, there are some quirks that you have to understand. My boss doesn't like to check off his tasks in "Approval Requested" and then "Creative Approval", but I understand why it's like this, so I'm OK with it. There was some initial resistance to the platform by some on the tea, but training and use have made that situation better.

Requests forms, dashboard, project lists, mark-up tool, and reports.

I don't have any complaints about this tool; it's been very useful.

Large file sharing and ease of use and organization

I like everything and am still learning more every day

Workzone makes it fairly easy to create and assign tasks for projects. The Files tab in each task allows you to upload relevant information, and the ability to comment in the individual tasks makes getting answers easy. One of the biggest benefits of Workzone is the project numbers that the software assigns. It makes it easy to track and record each project, which is especially nice when we have several versions of the same ad that are needed for different channels.

There's definitely a learning curve and the UI isn't the most intuitive. Marking someone as responsible in certain levels of a project won't place it in their To Do list, for example, which can cause problems when you're waiting for someone to complete a task and they aren't even aware of it. It took us some time to make sure everybody was using it correctly and even then we had to design our own system and naming conventions to keep the projects organized

The ability to customize this software to meet the wide variety of needs we have within our program. Projects can be big or small. Reporting options give multiple views of task/project status - as detailed or as broad as you would like them to be. Weekly "To Do" email reminders keep all parties abreast of progress, or lack of progress, on specific tasks.

Can what I like most also be what I like the least? There are so many features and ways to use the system that it might be overwhelming getting started. Take the time and ask for help if you need it. Even if you don't think you need it, talk it through with someone from the Workzone team. It's worth it to get off on the right foot with your planned use and they will have great suggestions for you.

We like the ability to have all Creative Requests in one place, to identify assignments, and track their progress within the system.Communication is tracked within the software by project, so it is easy to track all comments related to the work. We do a very large volume of work each month and the metrics captured within the software are helpful to assess resources and workload.

There are some reports that we would like that we cannot capture with this software. Also, workload tracking does not show the cumulative hours on a persons plate when projects are delayed and the hours are still tracked in previous weeks. It takes a bit to constantly update the timeline when items are stalled in reviews/approvals, but that will be the case with any project management software.

Intuitive design/functionality. Flexible configuration/set-up, the product allows you to define user roles between different project types with the same individuals, (i.e. users can be reviewers in one work space while having a higher role defined in a different work space). Very cost effective product for our size of a company, to receive this powerful functionality at this cost point was important. We use it for engineering, sales/marketing as well as production/shop projects. We intend to eventually adapt our Quality-Six Sigma projects to use Workzone. Management really likes the visibility/accountability and reporting provided by Workzone. The time tracking function is easy to use and was a big seller for management.

When entering new tasks it is a little cumbersome to set the sequence of the tasks in the project view. The due date and task completion time automatically re-shuffle the sequence so if you make a mistake entering a task or sub task it can get confusing. It is easier in the GANNT chart view. Some users who aren't comfortable using a GANNT chart struggle a little bit with this when first starting out. Project numbering by the automatic feature is restrictive, you cannot adapt it if you have a current method for numbering projects, so you still have to keep a data base/list of project numbers.

We all know that moving or using different tools brings inherit challenges but with the WorkZone platform, the transition is pretty simple. The platform itself is really user friendly, there are training modules, videos, how to guides and an awesome sales/support team to help your organization through the process. Key benefit take-aways-ease of resource use, easy set-up, PMO 1 stop solution from project...

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There are a couple idiosyncrasies from a project management perspective. None of which are showstoppers and have easy workarounds. PM's seem to be continually challenged using FS (finish to start) for task planning. No critical path-this is actually an upcoming WZ to-do No project to project dependencies-this is actually an upcoming WZ to-do No true milestones (0days duration)-WZ is time based so every tasks needs time allocated. 1min is the workaround we use along with the milestone category.

- Ease of use is key. The training we provide for new team members takes about 1/2 hour. -The cost of Workzone (for us, a nonprofit organization) was a pro. We have all the facets of the product we need and the cost is very reasonable (especially compared to other products we tested). - Customer service deserves an "A" if not an "A+". -Because project management is just a facet of our job, WorkZone appealed to us because it had just the right amount of features, without being overwhelming.

- I wish there were more templates set up for the type of projects we use (design and copy). Now that we've used WorkZone for several years, they may have these, but we've built out own. - You can easily get carried away with email notifications, especially if you oversee many projects/ staff. (This is customizable and probably has more to do with how we choose to use WorkZone.)

We have been using this software for about three years now and cannot imagine life without it. Best thing about the software is the ease of use. For a software that's so robust, it's quite intuitive. The team have been able to figure out how to navigate around with minimal training. We also like that we can store files with the tasks and can set reminders. Although we haven't had to use them a whole lot, customer service has been very responsive.

Getting reports is not idea, but this may be more what we need. Reporting functionality if fine and I can usually extract the information I need and manipulate it to get what I want.

A project management system and a standard process for intaking design projects did not exist in our work environment prior to implementing Workzone. Workzone provided the structure we needed while being user-friendly. The dependencies and automated notifications allow for an efficient workflow and ensure projects are kept on track. The customer service is outstanding!

Our team found the markup functionality to be cumbersome when there are numerous comments/edits as it's difficult to easily tie the comment to the markup on the proof. Fortunately, the folks at Workzone are open to suggestions and are working to improve upon this. The approval status can be confusing when there are multiple rounds because it retains the previous response and approval comment. From the perspective of the admin and contributors, navigation isn't always direct—you're not always taken to the correct project or folder, requiring more clicks to get to the correct place.

It is incredibly easy to use and takes about 2 minutes to train a new person on. Workzone is very intuitive and easy to navigate. Editing and customizing individual projects is incredibly easy. Reports are easy to create and customize and project info is searchable for those times that my memory fails me.

There is a slight delay when updating tasks or saving new comments. This could be internet speed based though, so i'm not sure if its a valid "con"

This is mostly an easy product to figure out and very intuitive. I have to train people to use all the time and most get it quickly. This product has given me much better visibility over my teams projects and an easy way to review and comment as well as send out materials for review.

Sometimes when I search for a project it doesn't come up even though there so takes a bit sometimes to find things - as we have so many open projects. I also have to change project names regularly as people submit using the same names which system doesn't allow once make into a project. But it's easy to change once I make it a project.

Easy to set up and start using. We like to use project request forms to initiate work requests and templates for building emails, SMS and mobile push campaigns.

Project request form builder has some limitations.

We chose this software because of the dual functionality...the project management and document storage/sharing. It's very intuitive and easy to use, and was easy to set up initially. Customer support is very responsive with training and any issues we have had....as well as very open to suggestions when we find something we would "like" to be able to do.

None that I can think of. Maybe a few idiosyncrasies in managing date changes, but with regular usage it became easier to manage.

It helps with daily project functions and let me know what other team members have on their desks. The Software Training is a 5-star item. This is so important because often people are left to figure things out on their own. Unfortunately in today's busy world if you don't reach out and physically tap someone on the shoulder and say "hello, ..." things get either overlooked or undiscovered. We don't use the software to the fullest and hope to expand of that this coming year.

What I find a con is not on Workzone's part, it is on my companies management for not being able to expand additional members to use it. The cost is divided here in the US and overseas. It is a brilliant tool and should be used accordingly.

WorkZone has been a game-changing software for our company. We had originally planned to use Microsoft Project but ran into issues with complex training for the team. We found WorkZone and it solved all our problems -- simple, ease-to-use, very intuitive. It has streamlined our workflow, allowed for commenting regarding schedules and status and given everyone up-to-date task lists. We couldn't live without it now. It is also a great value and works for both Mac and PC, which was an issue with Project.

Nothing— WorkZone has been the best decision we've made in recent years.

Work Zone enables our company to organize, track status and communicate between one and other for each and every job. Everything is right in one spot easily accessed. Job details and conversations are added, documented and stored for current active jobs and can be referred to after job completion. WZ is a real time saver and valuable tool. Our VP of Marketing runs her weekly Marketing meeting based on our WZ job listings.

None really that I can think of at the moment.

The ease of use made this platform the best solution for our company at the time we decided to purchase.

Currently there is nothing worth mentioning as Workzone makes updates often in the year.