Workzone Reviews

Using WorkZone has significantly cut down on the number of emails I exchange with our designers. It's so much easier now to check WorkZone and know the status of projects in the design process. We can now set realistic timelines and accurately track how much time we spend on different clients.

I've had a couple of instances where WorkZone just quits on me. It's probably a user error and after submitting a support ticket, WorkZone customer service responds and fixes my issues right away!

The ability to customize this software to meet the wide variety of needs we have within our program. Projects can be big or small. Reporting options give multiple views of task/project status - as detailed or as broad as you would like them to be. Weekly "To Do" email reminders keep all parties abreast of progress, or lack of progress, on specific tasks.

Can what I like most also be what I like the least? There are so many features and ways to use the system that it might be overwhelming getting started. Take the time and ask for help if you need it. Even if you don't think you need it, talk it through with someone from the Workzone team. It's worth it to get off on the right foot with your planned use and they will have great suggestions for you.

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We like the ability to have all Creative Requests in one place, to identify assignments, and track their progress within the system.Communication is tracked within the software by project, so it is easy to track all comments related to the work. We do a very large volume of work each month and the metrics captured within the software are helpful to assess resources and workload.

There are some reports that we would like that we cannot capture with this software. Also, workload tracking does not show the cumulative hours on a persons plate when projects are delayed and the hours are still tracked in previous weeks. It takes a bit to constantly update the timeline when items are stalled in reviews/approvals, but that will be the case with any project management software.

Workzone has a lot of tools for Workspace Productivity, I love its Project Tracking tool where we can not just see all the Project Tickets on a Single Page but also track the amount of time spent on each work. It provides tools such as Gantt Chart and offers both Micro as well as Macro Management software as a Service.

Workzone has a lot of Functionalities that are unexplored, because of its User Interface it's a bit complicated to understand what all things are possible.

Workzone is a simple, relatively easy to use project management platform that doesn't require a whole lot of studying before you can use it. It allows you to create customized project milestones and timelines and to add human resources that can be assigned at various levels. Once set up, Workzone allows you to view multiple project statuses, see if tasks are on track or falling behind, and even receive...

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Getting Workzone setup was a very manual process but it was worth it in the end. It would have been nice to have a comprehensive set of project templates to get started with from various industries which could then be customized to save even more time.

My productivity is maintained while I can stay on top of things thanks to the user-friendly features.

The only thing I have against this is that I can't open tasks in new tabs.

Features are continually being improved and implemented. Ease of project creation, task assignment, and ability to implement dependencies between tasks are incredibly beneficial for complex projects. Tracking approval of documents is also very useful when engaging with customers.

Some features lack in some minor useful features, such as the inability to attach descriptions or files to project templates that would flow through to all new projects created from those templates.

Ongoing support and training. The complete flexibility and customization options. Frequent upgrades and new features added often.

Initially users were not crazy about the timelines and how they updated. However, these were specific to our workflow and we simply turned off that feature and tailored it to our environment.

The software is densely packed with features. The development has been supportive and thoughtfully mapped. Customer service is responsive to enterprise level customer feedback.

Onboarding new users is a significant time investment.

The over all concept of how the software serves the needs of comprehensive Project Management. From small (one task) projects to massive (hundreds of tasks) projects, the WZ software is capable of organizing and tracking it ALL.

Some functionalities that we were accustomed to from our previous software weren't included, which is to be expected when you make a software switch such as this. But we found work-arounds, and/or made suggestions to the WZ Team as to potential improvements to functionality.

- Ease of use is key. The training we provide for new team members takes about 1/2 hour. -The cost of Workzone (for us, a nonprofit organization) was a pro. We have all the facets of the product we need and the cost is very reasonable (especially compared to other products we tested). - Customer service deserves an "A" if not an "A+". -Because project management is just a facet of our job, WorkZone appealed to us because it had just the right amount of features, without being overwhelming.

- I wish there were more templates set up for the type of projects we use (design and copy). Now that we've used WorkZone for several years, they may have these, but we've built out own. - You can easily get carried away with email notifications, especially if you oversee many projects/ staff. (This is customizable and probably has more to do with how we choose to use WorkZone.)

A project management system and a standard process for intaking design projects did not exist in our work environment prior to implementing Workzone. Workzone provided the structure we needed while being user-friendly. The dependencies and automated notifications allow for an efficient workflow and ensure projects are kept on track. The customer service is outstanding!

Our team found the markup functionality to be cumbersome when there are numerous comments/edits as it's difficult to easily tie the comment to the markup on the proof. Fortunately, the folks at Workzone are open to suggestions and are working to improve upon this. The approval status can be confusing when there are multiple rounds because it retains the previous response and approval comment. From the perspective of the admin and contributors, navigation isn't always direct—you're not always taken to the correct project or folder, requiring more clicks to get to the correct place.

To-do lists, push notifications, task lists, advanced search features. Pretty easy to navigate for such a deep-featured software system.

I have had some difficulty returning to the overall task list from other pages.

When we onboarded Workzone, we did not have a project management software. The integration was very easy, the software is very user friendly. I like the fact that when you check your task complete it notifies the next person in the timeline to start on their task. Workzone has also worked with us to help implement changes to help improve our business.

One thing that we've discussed with Workzone is the lack of a financial tool within the software. We know this is a project management software, first and foremost, but having that tool would amplify the system.

It helps with daily project functions and let me know what other team members have on their desks. The Software Training is a 5-star item. This is so important because often people are left to figure things out on their own. Unfortunately in today's busy world if you don't reach out and physically tap someone on the shoulder and say "hello, ..." things get either overlooked or undiscovered. We don't use the software to the fullest and hope to expand of that this coming year.

What I find a con is not on Workzone's part, it is on my companies management for not being able to expand additional members to use it. The cost is divided here in the US and overseas. It is a brilliant tool and should be used accordingly.

It's great for collaboration and our review and routing process. It also shows different versions, so we can go back and track a project at different stages. I like that I can send it to multiple reviewers and get their feedback or approval easily, all in one spot. It has a lot of features/options/settings available, which is great, but we don't even use all of the features/options/settings that are available. Overall, it's been really easy for me to use.

Sometimes I have issues with the calendar/dates feature, but it's not a big issue. I just have to adjust dates a lot because it's not as intuitive as I would have thought. It has a lot of features/options/settings, which might be overwhelming if you don't know exactly what you need it for.

organized, great for teams who all work on different tasks, easily notify other teammates, share documents and suggest edits/mockups on the documents, see you to-do list for the whole week (or whatever date range you want)

I dont like that anyone on the team can accidentally mark your task complete. It might be nice if only the people assigned to the task could mark a task complete.

Not a big learning curve to start utilizing the software. Like that the company is easy to work with, responsive to customers, and that they are always trying to improve the product.

Could use some improvements on expenses and calendar, but hopefully those are coming.

We use Workzone for managing multiple projects. It is an easy way to interact with clients and co-workers and keep all of the pertinent information in a single, accessible location.

I really can't think of anything other than the fact that the expand and collapse feature on tasks seems to have changed to collapse only. I liked the ability to expand everything in a particular client's project in the past.

Overall, it is a great tool to organize plans and streamline processes . It has a well designed interface and I found it easy to navigate. So, the learning curve is shorter if you are transiting from other tools. Further, I can view entire project information on the dashboard at a glance.

Nothing to mention here. Everything works fine for me.

WZ has a ton of features and helps us keep track of everything going on. I can look at the workload for each person on my team to know the status of their projects and where new work should be assigned.

The learning curve is steep, but that's probably true with most PM software. Sounds weird, but there can sometimes be too much granularity so that particular information can get buried in a random spot. Would love a better in-app notification system.

We were able to set up templates to organize our processes. Being able to follow the process, step-by-step, is critical to the success of our course development. Faculty and supporting department tasks are all under one project for at-a-glance status review.

We added unique fields, and were not able to pull reports from these fields. Once dependencies are broken between tasks, manually changing dates is a bit difficult.

Project and task tracking, creation of projects

reporting flexibility, template hiccups here and there

It's strange to love software because of the customer service, but WorkZone's responsive, witty team made deploying this robust program with 30+ reluctant creatives successful. I love being able to tell at a glance which projects are on track (or not), taking more (or less) time than anticipated, and who should have time to work on urgent requests.

At first I hated that there were multiple ways of doing nearly everything in the system.