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Google Workspace Logo

Collaboration application suite for teams

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Google Workspace - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Google Workspace overview

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Based on 17421 verified user reviews

What is Google Workspace?

Google Workspace is a document management program offering key features such as document storage, secure data storage, file sharing, calendar management, and mobile access, among others.

Who uses Google Workspace?

Reviews for Google Workspace come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Marketing and Advertising (8%), and Computer Software (7%). The most frequent use case for Google Workspace cited by reviewers is document management (56% of reviewers).

What do users say about Google Workspace pricing?

Some reviewers find Google Workspace offers good value for money with its integrated tools and reasonable pricing, and they appreciate free or discounted plans. However, some users report that advanced features are costly and the pricing structure is confusing.

What are the most popular integrations for Google Workspace?

The Google Workspace integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.9 out of 5 for its integration with Google Workspace), Slack (a team communication product, 4.8), and Google Calendar (a scheduling product, 4.8).

Starting price

7per user /
per month

Alternatives

with better value for money


Pros & Cons

Email and Document Management

Collaboration Tools

Cloud Services

Frequent glitches and errors

Complex account handling

Dependence on internet access

Google Workspace’s user interface

Ease of use rating:

Google Workspace pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(165)
3-4(4,146)
5(13,110)

What do users say about Google Workspace?

Google Workspace is a document management program offering key features such as document storage, secure data storage, file sharing, calendar management, and mobile access, among others.

Select to learn more


Who uses Google Workspace?

Based on 17,421 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Marketing and Advertising
Computer Software
Education Management
Others

Use cases

Document Management
Email Management
File Sharing
Calendar
Meeting

Google Workspace's key features

GetApp's analysis of 2,099 verified user reviews collected between July 2021 and January 2025 identifies Google Workspace's most critical features and summarizes user sentiment about those features.

Document storage

Reviewers appreciate Google Workspace's document storage for its seamless integration with Google Docs and Sheets, enabling real-time collaboration. They find it easy to organize and access files from anywhere, with capabilities like version history and customizable access levels. Users mention the ability to recover accidentally deleted files and the option to purchase additional storage. However, some feel the navigation could be improved and desire more advanced organizational capabilities beyond basic folder management. Of the 848 Google Workspace users who gave detailed accounts of their use of Document Storage, 97% rated this feature as important or highly important.

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“Seamless integration with other tools like Google Docs and Sheets, making it easy to collaborate and share documents in real time. It offers secure cloud storage with customizable access levels, ensuring that teams can work from anywhere”
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Katya L.

Assoicate

“Document storage in Google Workspace significantly enhances productivity by allowing users to easily store, share, and access files from anywhere. Its integration with tools like Google Drive ensures seamless collaboration, although managing”
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Bazigha N.

Fabric painting


Secure data storage

Users report that Google Workspace provides robust secure data storage with encryption both in transit and at rest. They value the built-in security capabilities like two-factor authentication, access controls, and regular backups, which ensure data protection and compliance. Reviewers appreciate the peace of mind knowing their sensitive information is safeguarded against cyber threats. They also mention the ease of managing security settings and the reliability of Google's security infrastructure. Of the 470 Google Workspace users who gave detailed accounts of their use of Secure Data Storage, 97% rated this feature as important or highly important.

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“Secure data storage is a cornerstone of Google Workspace, impacting every aspect of its operation. It enables organizations to leverage cloud-based productivity tools while maintaining robust security measures. This comprehensive approach to security”
RV

Ryan V.

Music Production Manager

“Secure data storage within Google Workspace provides a safer environment for collaboration, supports compliance and data efforts, and protects against cyber threats, enabling organizations to work more efficiently and conviniently.”
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Mabelle I.

Executive Sales Assistant


File sharing

Reviewers indicate that file sharing in Google Workspace is efficient and enhances collaboration. They appreciate the ability to set different permission levels for viewing, commenting, or editing files. Users find it convenient to share documents in real-time, reducing the need for email attachments. They also mention the integration with Google Drive, which simplifies sharing large files and maintaining version control. The capability is praised for its ease of use and positive impact on productivity. Of the 732 Google Workspace users who gave detailed accounts of their use of File Sharing, 97% rated this feature as important or highly important.

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“huge impact for this feature to be applicable on the application , most people use it for business and in business there is document sharing daily through emails and other communication or chat applications , however this application gives the option to share documents with team members instantly even as changes are being made. Critical feature”
NL

Nhlanhla L.

Business Owner

“File sharing is a crucial part of collaborating on Google Workspace. When you share a file, you can control who can view, edit, or comment on it. You can also give people different levels of access, so they can do things like add comments or make changes to the file.”
GK

Geoffrey K.

manager


Calendar management

Users report that calendar management in Google Workspace is highly effective for organizing schedules and coordinating events. They appreciate the ability to share calendars, set reminders, and receive notifications. Reviewers find the integration with other Google tools, like Gmail and Google Meet, particularly helpful. They also value the customization options, such as color-coding events and managing multiple calendars. However, some users wish for more flexibility in renaming resources and better handling of shared resources. Of the 601 Google Workspace users who gave detailed accounts of their use of Calendar Management, 96% rated this feature as important or highly important.

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“Calendar management works brilliantly, especially if you use different Google accounts for personal and work purposes. Calendar manages to segment you daily events and notify you if there are or could be any clashes between them promptly.”
JS

Jaime S.

Research Engineer

“The single calendar process for multiple users has virtually eliminated schedule conflicts and eases the ability to set a date and time certain for meetings.”
RM

Robert M.

Station Manager


Calendar sync

Reviewers feel that calendar sync in Google Workspace is a game-changer, ensuring schedules are always up-to-date across all devices. They appreciate the real-time synchronization of appointments, meetings, and deadlines, which helps prevent scheduling conflicts. Users find it convenient to access their calendars from multiple devices and integrate with other tools like Gmail and Google Meet. The capability is praised for its seamless operation and positive impact on time management and coordination. Of the 325 Google Workspace users who gave detailed accounts of their use of Calendar Sync, 94% rated this feature as important or highly important.

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“With Calendar Sync, I don't need to carry my laptop wherever I go. Every device I log in my Gmail will automatically bring me my Calendar schedules and remind me of my events for the day. Highly grateful for this feature.”
JP

Julian P.

Student

“Having the option to synchronize the calendar, and even stack it with personal or other calendars as well as to share and collaborate with control of how much is actually shared, and with whom, makes this a handy and trusted feature.”
JV

Jacquelyn V.

Parole Transition Program Case Manager I


Mobile access

Users report that mobile access in Google Workspace significantly enhances productivity and flexibility. They appreciate the ability to access emails, calendars, and documents on the go, using smartphones and tablets. Reviewers find the mobile apps user-friendly and reliable, allowing them to stay connected and collaborate from anywhere. They also mention the convenience of real-time updates and notifications, which help them manage work efficiently even when away from their desks. Of the 459 Google Workspace users who gave detailed accounts of their use of Mobile Access, 92% rated this feature as important or highly important.

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“The accessibility of My mails & calendar is amazing , can attend the meetings with a phone, tab or other system as long as you sign in with your same mail id.”
TS

Thang S.

Technical Recruiter

“I love that Mobile Access in Google Workspace gives users the freedom to work from anywhere. Being able to access email, calendar and documents on the go is a huge time-saver and helps me stay productive even when I'm away from my desk.”
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Mary A.

Digital Marketer


All Google Workspace features

Features rating:

Email templates
Data security
Activity tracking
Data extraction
Team collaboration
Signature management
Cloud computing
Text editing
Video layouts/views
Monitoring
Attendance tracking
Polls/Voting
File management
Document management
Document editing
Two-Factor authentication
Email management
Inbox management
Data storage management
Role-Based permissions
Cloud backup
Email monitoring
Meeting management
Calendar/Reminder system
Collaboration tools
Content management
Real time synchronization
Automatic backup
User management
Full text search
Forms management
Conferencing
Backup and recovery
Scheduling
Communication management
Search/Filter
File transfer
Host controls
Real time editing
Real-Time updates
Productivity tools
Access controls/permissions
Call recording
Data synchronization
Real-time scheduling
Email tracking
Real-Time chat
HD audio/video
Response management
Two-Way audio & video
Forms creation & design
Video conferencing
Reminders
Authentication
Availability management
Employee management
Alerts/Notifications
Real-Time notifications
Customizable forms
Appointment scheduling
Content creation
Real-Time data
Spam blocker
Single sign on
Remote access/control
Document capture
Tagging
Presentation tools
Office suite
File recovery
Screen sharing
Document generation
Task scheduling
Project management
Data import/export
Encryption
Whitelisting/Blacklisting
Commenting/Notes
Workflow management
Formula management
Password management
Call scheduling
Live chat
Audio calls
SSL security
Drag & drop
Archiving & retention
Templates
Presentation streaming
Real-Time reporting
Recording
Process/Workflow automation
Call conferencing
Live video interview
Third-Party integrations
Appointment management
Private chat
Customizable reports
Customizable fields
Task management
To-Do list
Chat/Messaging
Content library
Document classification
Online booking
Multi-Channel communication
Reporting/Analytics
Activity dashboard
Reporting & statistics
Data visualization
Prioritization
Video chat
File conversion
Color codes/icons
Document review
Email marketing
Routing
Time zone tracking
Messaging
Offline access
HIPAA compliant
Customizable branding
Autofill
Document templates
Contact management
API
Electronic signature
Booking management
Version control
Assignment management
Audit management
Charting
Functions/Calculations
@mentions
Customizable templates
Data tabulation
Unified communications
Template management
Projections
Autoresponders
Multiple format support
Audio/Video recording
User profiles
Asset library
Audio/Video conferencing
Video call recording
Whiteboard
Attendee management
What-if analysis
On-Demand recording
Asset sharing
Video management
Video streaming
Video support
Virtual backgrounds
Website integration
Microsoft Outlook Integration
Meeting preparation tools
Meeting notes
Image library
Session recording
Shared inboxes
Mobile app
Event scheduling
Event calendar
Email reminders
Surveys & feedback
Data capture and transfer
Team Calendars
CRM
Class scheduling
Revision history
Breakout rooms
Brainstorming
Autosave

Google Workspace awards

Google Workspace alternatives

Google Workspace logo

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Google Drive logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
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Features
Value for Money
Customer Support
OneDrive logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
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Customer Support
Microsoft 365 logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Google Workspace pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

7

/user

Per month

Features included:

  • Ad-Free Email
  • Auto-Accept Invitations
  • Collaborative Content Creation
  • Conference Room Booking
  • Custom Business Email
  • Data Analysis
  • Digital Whiteboarding
  • Phishing/Spam Protection
  • Secure Cloud Storage
  • Shared Calendars
  • Shared Notes
  • Survey Builder
  • Team Messaging
  • Turn on/off History by Default
  • US or International Dial-in Phone Numbers
  • Video & Voice Conferencing
  • Website Builder
  • Writing Assistance

Standard

14

/user

Per month

Features included:

  • 1-1 External Chat
  • Appointment Booking Pages
  • Breakout Rooms
  • Chat Rooms
  • Collaborative Content Creation
  • Conference Room Booking
  • Custom Branding
  • Form Templates
  • Hand Raising
  • Meeting Recording
  • Moderation Controls
  • Noise Cancellation
  • Polling and Q&A
  • Shared Calendars
  • Smart Search for 1st-Party Data
  • Target Audience Sharing
  • Ediscovery

Plus

22

/user

Per month

Features included:

  • Attendance Tracking
  • Auto-Accept Invitations
  • Custom Business Email
  • Data Analysis
  • Phishing/Spam Protection
  • Secure Cloud Storage
  • Shared Drives
  • Shared Notes
  • Survey Builder
  • Target Audience Targeting
  • Team Messaging
  • Data Retention
  • 1 Digital Vault

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Security Management
  • Appsheet for App Building Without Code
  • Auto-Accept Invitations
  • Cloud Search for 1st-Party & 3rd-Party Data
  • Compliance Controls
  • Connected Sheets
  • Moderation Controls
  • Noise Cancellation
  • Phishing/Spam Protection
  • Retention
  • Shared Notes
  • S/MIME Encryption

User opinions about Google Workspace price and value

Value for money rating:

Of 169 reviews that provide robust commentary on Google Workspace's price and value, 59% mention it in a positive light.

Some reviewers feel that Google Workspace offers good value for money due to its seamless integration with Google services, reasonable pricing, and scalability for businesses of all sizes. They appreciate the ability to choose different package plans, which helps in managing costs effectively. Users think that the extensive features, such as Gmail, Drive, Meet, and Calendar, combined with the ease of use and collaborative tools, justify the subscription costs. They also find the pricing fair compared to traditional office suites and appreciate the continuous updates and innovations.

However, some users report that the cost can add up, especially for larger teams or when advanced features are needed. They find that certain advanced functionalities are locked behind higher-tier plans, making them less accessible to smaller businesses or individual users. Reviewers indicate that storage limitations on lower-tier plans and the need for internet connectivity can be drawbacks. Some users also mention that the subscription-based pricing model might not be cost-effective for those who do not utilize all the available features. Additionally, the lack of customization and occasional integration issues with non-Google tools are noted as disadvantages.

, and

To see what individual users think of Google Workspace's cost and value, check out the review excerpts below.

“It offers an extensive number of options at a reasonable price, and its seamless compatibility with all Google platforms makes it possible to collaborate and use all of the software in a single dashboard.”
PA

Prasad A.

ASE

“The Google suite is simple, fast, fluid, and you can quickly find all the vital functions for a small business, at a fraction of the cost of big licenses.”
NG

Nathalie G.

CEO

“The only disadvantages I can see are a cost plan not always clear (when you remove a user you still have to manually reduce the number of users or you will continue to pay for him/her) and the lack to upgrade a single company user to a more feature rich plan (all company users have to share the same plan, hence you can only upgrade all or none).”
SI

Stefano I.

Electronics engineer

Google Workspace integrations (883)

Integrations rated by users

We looked at 17,421 user reviews to identify which products are mentioned as Google Workspace integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.8 (62)

It is not super important to be able to integrate with slack, as it's only used for automations that could be done elsewhere. However, due to how my team is set up, it is a very useful integration that provides live updates for business activities.

Being able to easily access and send documents and more from Drive in slack is so important. Slack is much more robust as far as an IM system goes than Google's, so it was super important to be able to easily access Drive items into it.

Integrating with Slack streamlines communication, enabling real-time updates and file sharing in channels. It keeps teams aligned, enhances collaboration, and reduces app-switching.

Slack is our main way of communicating, we need all our programs that we use for collaborations to work with Slack. We use it for reminders or document sharing.

When you want to know if someone is working or editing some document, better to sync it on slack so you have yet another way of notifiying and syncing.

Few of my clients uses slack so in addition to Google Hangout (which is our go to tool for internal communication), we also uses Slack.

I get important notifications from Google delivered to my Slack! Such a helpful integration so I never miss a notification again.

It’s easy to share files in. Next to that, you get notifications when someone edits a file you shared with a colleague.

It keeps our team updated on file changes and calendar events directly in Slack, without switching tools constantly.

Slack is our daily office, so we need to sync a lot of info with Google calendar, drive, Gmail and keep.

Helps combine our productivity with out communication, further enhancing collaboration and productivity.

Slack is our official internal communication tool, so integration was crucial when choosing a product.

We talk via Slack for every day communication, so integrating Slack w/ Google was a no-brainer.

Because we can share permissions and documents easily in chats between team members.

You can get comments notifications, meetings reminders and invites, and so much more.

Very good integration for sharing docs and enforcing a data leak prevention policy

Slack is our virtual office - being able to sync Workspace with that is vital

MI

Mitchell I.

Marketing Generalist

1/17

Integration rating: 4.9 (47)

For remote work the ability to talk to your coworker is central. In addition to Google's chat ability we integrate Zoom calls into our Workspace which allows immediate establishing of "where" a meeting will take place when one shows up on your calendar. The integration allows you to schedule a calendar event and automatically create the Zoom meeting that everyone will be joining.

Super useful for organising meetings with larger groups of people, especially in the scope of webinars and such. When you book in a zoom meeting, the integration automatically sends the invitation into your email and it appears in your calendar, making it easy to see upcoming meetings in future.

We use google meet and zoom interchangeably according to the convenience of the other party. Google calendar automatically updates meeting details when we schedule a meeting at zoom.

All our meetings are virtually as we are all working remotely and we use Zoom for everything. This needs to work with email and Google Calendar. (and it does)

We currently use Zoom as our default video conferencing tool - and it's essential that we can add Zoom links to our Google Calendar events.

It's super important for me to be able to sync my meetings and webinars with my Google calendar so that I don't double-book appointments.

It's important for Google Workspace to integrate with Zoom Meetings to allow meetings to be easily scheduled and my calendar updated.

We use Zoom for all our customer video meetings and it also works perfectly and makes scheduling a lot easier.

I use Zoom for my business. So to have it sync up with my Google calendar saves time a hassle.

They work seamlessly when needing to schedule video meetings and add them to the calendar

As I stated above Google Meet has not met my video conferencing needs for teletherapy.

Zoom gives us better resolution in the videoconferences and live collaboration tools.

It makes it easy to schedule video calls with my team through Google Calendar.

Allows Zoom to work with Google calendar and makes scheduling meetings easier

Verified reviewer profile picture

Aaron G.

Partnerships Manager

1/14
Gmail logo
Gmail

Integration rating: 5.0 (73)

Gmail is the starting point of everything, it is the gateway to Workspace, it is an incredible product that I use personally for a long time and now I use it in my company, it has integration with Calendar, Docs, Sheets Slides, etc, etc. that allows information to flow, from here to there, mail filters are very powerful. It is not just a mail tool it is the backbone of the Suite.

Gmail is housed within the workspace suite and it wouldn't be complete without it. It enables you to communicate with practically everyone in a convenient, fast and organised manner.

I have used gmail as my main, personal and professional, email for more than 10 years. I plan on continuing to use this email service as my main email provider.

The files shared in Google at work can still be send to Gmail. Teams or users can edit files send by Gmail and still send them to google workspace.

Gmail serves as the primary source of communication for internal and external stakeholders and creates a hub to connect with others.

Messaging and email features we need in a team work environment, and there are features in Gmail that you will not find in others.

This integration is important as it syncs our work emails and allows us to communicate with clients and colleagues effectively.

Because without mail you can't function in a company, and the Gmail service is excellent.

99% of my company is centralized in this tool, and I would not change it for anything.

the main communication area for me and all the users, sites and apps online

CV

Carlos V.

Consultant , Contractor

1/10

Integration rating: 4.9 (48)

Calendar that tool that at first you think is not important, how good is there because someone thought it would be necessary. One day you schedule your first meeting or receive a notification that you have a meeting and "true love begins". Then you start scheduling meetings, organizing your time, looking at what times your team can meet, you tell them what the meeting is about, you send them documentation before the meeting, you can schedule consecutive meetings, you can move them, you can go to Meet From any mobile device, from the phone if you don't have internet, you can schedule the meeting in a place and see with Maps when it will take you to arrive. It's great.

While you do not have to use Google Calendar, it meshes well with the Google Workspace environment to understand your availability as well as those you interact with during business needs.

This helps me see my schedule and plan my work day. I'd be lost without it and it's presented in a clear and easy to read and edit manner that makes it convenient for even a kid to use.

One of my favorite apps that Google offers. It sets reminders, communicates throughout the organization, and makes scheduling meeting or reserving workspaces a breeze!

This is important as it syncs our calendars and allows us to organise meetings and conferences with each other while having access to each other's calendars.

Our organization is small so being able to implement a smoothly integrated series of applications makes sense.

Without a calendar software we would not be able to schedule meetings and be as efficient as we are.

We need a method of keeping track of appointments and meetings across time zones.

Google Calendar has all of the features needed to stay organized and on track.

Very useful, utilized every day multiple times per day by our organisation.

CV

Carlos V.

Consultant , Contractor

1/10
Calendly logo
Calendly

Integration rating: 4.8 (31)

I rely on Calendly to book meetings with clients, and it is imperative that Calendly syncs with my Google Calendar in order to block out times that are unavailable. This way, I only have one calendar (Google) to manage.

Through our work, we have to interview or talk with a lot of people. Google allows us to integrate Calendly into is easily so we can schedule these meetings easier and with a few clicks.

I have a few clients who still are adamant on using calendly and I am grateful at how well it integrates with Workspace so that hiccups don’t occur.

Integration is important for members of my organization. I have not personally used it but they are super thankful that it is there.

The integration with Calendly seems pretty seamless but I just integrated so I can't comment much on functionality just yet.

we integrated calendly calendar in another software than passed it through Zapier to add it to a shared google calendar.

This is where I have clients book their time and it Automatically appears on my google calendar.

We use calendly and this is essential to working well with our google calendar and gmail

My reception service sets my consultations and they are also imported into my cRM

Verified reviewer profile picture

Anonymous R.

Owner and Designer

1/9
Lucidchart logo
Lucidchart

Integration rating: 4.3 (31)

We do a lot of whiteboard collaboration on lucidchart so being able to integrate easily is really important so all this useful information can be moved into more formal documents seamlessly

A powerful product with an assigned agent once you purchase the package with constant updates on how to change the product with handy hints and tools.

We utilize Lucidchart a lot for making process maps to improve our overall efficiency without sacrificing the human element. Very handy.

I like Lucidchart a lot, since Jamboard is going away. Lucidchart works well and integrates the ways I need.

I wish Lucidchart sheets could be customisable within Google Slides. This would make my job way easier.

The application works in synergy with organisation goals and works better with workspace integration.

During meetings by Meet, in the realization of workshops, to do activities in a collaborative way.

Verified reviewer profile picture

Anonymous R.

Technical Learning Partner

1/7
Google Drive logo
Google Drive

Integration rating: 4.9 (42)

It is not collaborative if you cannot share it with any coworker, at any time and from any mobile device. I use a drive not only for my work but for my family, it is simply a great product that allows fast synchronization that integrates with anything, pc applications, mobile, printers, it is a great product and I seriously have several drives in the cloud.

We use Drive as a database for all of our current (and some old) projects and information. It's easy to use and inter-organizational communication is fantastic!

Google Drive is an essential document management application that has a large storage capacity and allows end-users to quickly navigate to content.

Space and ability to quickly save and update or access everything I've ever used for a job or project is at my fingertips saved here.

My industry relies on me to have complete files so this is great for document backup

Hugely important to be able to all have the same files ready for everyone to use.

CV

Carlos V.

Consultant , Contractor

1/6
Google Docs logo
Google Docs

Integration rating: 4.9 (37)

Docs is a great word processor, at first, it has a learning curve, but when you learn to use it it is great, it allows you many things, working collaboratively is the best, several people working on a document at the same time, making comments modifying text is amazing

Google Docs is a super useful tool to create different documents for the organization, sharing the documents and access to a template library.

While there are some programs that are a little more feature-rich, it's nice having Docs communicate with the rest of our Google programs.

I write all my documents on Docs and use Workspace to share or display them as examples via email or on my website.

Easy to use but could use some improvements in the features when comparing to Microsoft docs on the desktop

It is the essential word-processing application in the Google Workspace environment.

CV

Carlos V.

Consultant , Contractor

1/6
HubSpot CRM logo
HubSpot CRM

Integration rating: 4.7 (12)

HubSpot CRM is free to use so integrating it with Workspace made sense because Workspace is a bit pricey so HubSpot CRM just made sense. The integration was easy, quick and straightforward. I use it for CRM purposes and having everything on one dashboard really gives a better perspective of things.

We write a lot of documents in google docs, including email templates used for marketing and knowledgebase articles, blog posts, and more, so it was easy to write it in Google Docs and then shoot it over for posting in HubSpot

Using Hubspot allows us to see when emails have been opened, but it often logs out of Hubspot randomly and needs to be logged back into which causes Gmail to refresh which can be annoying at times.

Our CRM tool used every day for reporting KPIs, tracking deals and customer conversations - able to add info straight from Gmail tab which saves time

All of your meetings are automatically connected to our calendar, making our time management a lot simpler.

Yes, you guessed it! This is a Chrome extension and works beautifully with email.

Verified reviewer profile picture

Anonymous R.

Marketing Director

1/6
Google Meet logo
Google Meet

Integration rating: 4.8 (31)

Great for a voice/video meeting solution! Admittedly, other similar tools are another option but Google Meet is a great choice too!

Google Meet is one of the key products in Google Workspace which could be used to schedule meetings and video conferencing.

Due to the way of communicating with the users of the platform and the ease it offers

It is used for our weekly meetings and other meetings important to the company

It helps to directly go to the meeting using the meeting link on the emails.

Verified reviewer profile picture

Ilan T.

Freelance Graphic Designer

1/5
Zapier logo
Zapier

Integration rating: 4.7 (30)

Zapier integrations are the key to an entire world of APIs including marketing platforms, CRMs, ERPs, and even automating daily tasks and reporting.

It saves our team time by automating repetitive emails like website orders, transactional emails and sending out brochures.

Via Zapier I update spreadsheets with numerical data so I know exactly how many sessions my clients have remaining.

We like the ability to take our google information and have it set up to do automatic commands.

I tried to integrate it when I trialed Zapier, but it wasn't used in the end.

Verified reviewer profile picture

Anonymous R.

The standard cloud based suite of office tools

1/5
Google Maps logo
Google Maps

Integration rating: 4.5 (20)

It's a must with filing pre-lien and legal land documents, all products come into play when you need unfindable information. I have a series of products and software that make my job easy and I can always find what I'm researching or looking for!

Integration of Google maps is important for navigating to space and places needed in a professional context.

Yes I use Google maps quite often it makes it easier, a picture is worth 1000 words... (Henrik Ibsen)

We use links in our documents or notes that we use Google Maps to give us the locations.

I only use google maps for the map feature and synchronization is very important to us.

MJ

Mary J.

Systems Analyst, AR, Legal Filings

1/5
Jira logo
Jira

Integration rating: 4.6 (13)

As a Product Owner, I extensively work with Jira for creating User stories, Epics and Features. This integration is extremely helpful to me. I can connect Gmail, Hangouts, Google drive and even my Google calendar to Jira cloud and easily create, comment or make changes on my Jira stories/tickets.

Great integrations and allows us to use both google docs and Jira ticketing seemlessly

We push to Google Chat messages when deployment do Stage and Prod starts & finishes

It's more a Jira to Google integration that allows us to view tickets within email.

Could have a better integration for more robust info dump to Jira workspace

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Anonymous R.

Product Owner

1/5
Canva logo
Canva

Integration rating: 4.7 (39)

It's a lot easier to import & export files directly, rather than downloading them onto my desktop then having to upload them onto the platform. Saves you a step.

I love the way I can have these two platforms communicate to help stay organized!

The integration allowed to share designs within the workspace which is useful

I still have some creations I produced with Canva from years ago in archives!

KF

Katelynn F.

Digital Marketing Manager

1/4

Integration rating: 4.3 (36)

1. Create and manage projects in Workfront and use Google Drive to store and share documents. 2. Track tasks and collaborate on projects in Workfront, and use Google Calendar to schedule tasks and meetings.3. Set up notifications in Workfront for updates, and use Google Hangouts for video conferences.

The integration with Adobe Workfront is important because it facilitates effective project management, allowing teams to plan, execute, and monitor project progress in one place. It enables real-time collaboration among team members using Google tool

Work management and project management software that features enterprise work management, issue tracking, document management, time tracking and portfolio management and very critical

I was able to integrate everything right into Google Workspace with ease and to make it more streamline for our business

bs

belasco s.

Digital Marketing Manager

1/4
Trello logo
Trello

Integration rating: 4.6 (12)

Google allows us to integrate Trello so we can easily create and assign tasks to employees and contractors with ease and without logging into Trello.

Used by our creative department as a product management, it's important to share the status updates on our creative initiatives.

Good integration, but unfortunately our team rarely needs/uses Trello. Some issues in syncing with Google Chat/Calendar.

for project management to keep track of tasks and share with other clients freely.

RP

Rick P.

President

1/4
Notion logo
Notion

Integration rating: 4.7 (12)

The Notion integration centralizes project management and knowledge sharing, making it easy to track tasks, access documents, and keep project details organized within a single platform.

We use notion for project management and the integration for emails, calendars, and scheduling is very crucial in our workflow.

This is my project management system, so it is important to link meeting docs, etc. to Notion.

Notion allow for personal notes and can sync with Google Calendar and Docs.

AR

Anonymous R.

Graphic Designer

1/4
monday.com logo
monday.com

Integration rating: 4.6 (5)

At the time, I used webhooks to send registration information into our kajabi account, where new members' payment plans and fulfillment were managed. It also integrates easily with google calendar.

Monday is the primary project management platform I use with larger businesses and the integration capabilities are beyond my expectations to support project and task management!

We stopped using Monday.com when we realized Google Workspace offers a lot of similar functionality if you know how to use it.

Feeds information to my CRM and in turn the CRM creates emails and calendar events.

KK

Keri K.

Operations

1/4

Integration rating: 4.0 (7)

There are some higher features that are not available in Google Workspace, which is understandable. However, these types of features are slowly being available in the workspace

Must for any organisation that is growing as it offers complete collaborative experience

It was important because it allowed me to use my applications in the new software

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Jarrett K.

Manager

1/3

Integration rating: 4.4 (28)

It enhances collaborative brainstorming and planning within Google Workspace. This integration streamlines the process of sharing and editing visual documents in real-time, fostering more effective communication and creativity within teams.

Miro is used to Create, collaborate and centralize communication across your company and google to save it

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Anonymous R.

Senior Business Intelligence Developer

1/2
Confluence logo
Confluence

Integration rating: 4.8 (11)

As a Product Owner, I extensively work with Confluence for product requirement management. And having the integration between Google workspace and Atlassian has been such a breeze for me.

We used Confluence to communicate with our product managers and software team. Integration with Google Workspace made things easier.

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Anonymous R.

Product Owner

1/2
Zoho CRM logo
Zoho CRM

Integration rating: 4.8 (5)

We use Zoho for all our CRM tasks and the integration with Gmail is a huge help!

Sales workflow needed an automated software for billing and traces of business

BM

Branden M.

President

1/2
Squarespace logo
Squarespace

Integration rating: 4.8 (4)

I got google workspace through the squarespace startup process. Was free for first year and enabled me to have a email that matched my domain however it now costs me almost $150p/year

Squarespace allows us to utilize Google Workspace through our website domain.

TR

Taylor R.

Owner

1/2

Integration rating: 5.0 (4)

It's vital that Acuity Scheduling and Google Workspace integrate with one another to allow for a shared calendar.

Super easy to link my Google calendar to Aquity Scheduling, the integration is quick and seamless.

MM

Megan M.

COO & Co-owner

1/2

Google Workspace customer support

What do users say about Google Workspace customer support?

Customer support rating:

We analyzed 158 verified user reviews to identify positive and negative aspects of Google Workspace customer support.

A portion of users highlight fast response times from support, often reaching an agent within minutes via live chat or phone.

Multiple users appreciate the extensive help resources, tutorials, and forums that make self-service troubleshooting easy and effective.

A fair number of users report difficulty reaching live support, with long wait times and reliance on automated or self-service channels.

Certain users feel support responses can be slow or unhelpful, often receiving generic articles instead of personalized assistance.

Support options

Email/help desk
Chat
Faqs/forum
Knowledge base
24/7 (live rep)
Phone support

Training options

Videos
Webinars
Live online
Documentation

To see what individual users say about Google Workspace's customer support, check out the review snippets below.

“G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.”

EJ

Elaine J.

Licensed Mental health Counselor/Co-Owner

“Google has a ton of detailed but succinct documentation available online that walks you through everything step by step. If this is not enough to help you, Google Admin's built in customer support is always available and very helpful. Whenever I have had to reach out to them, I'm usually being helped by a support agent within 5 minutes either via live chat or on the phone.”

AH

Anthony H.

Systems Administrator

“I need to wait hours to get hold of their customer care from the live chat and the only option i have is to opening a support ticket from the email, which takes days for them to replies back.”

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Norzihan I.

Recruiter

Google Workspace FAQs

Q. Who are the typical users of Google Workspace?

Google Workspace has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Google Workspace used for?

Google Workspace combines all of the familiar productivity and collaboration tools by Google and combines them in an all-in-one suite for universal access across teams. The list of apps comprise: Gmail, Hangouts, Calendar, Google+, Drive, Sites, along with Google Docs, Sheets, Forms and Slides. Google Workspace also offers governance for these apps through Google Admin Console and Google Vault. Google Admin Console allows businesses to add users, manage devices and configure security settings for their data. Administrators can add and remove users, set up groups, and add verification steps and single sign on (SSO) all from a single console. This feature also includes mobile device management to facilitate BYOD and with the ability to implement security policies on iOS and Android devices. Google Vault allows users to archive, search and export on the company email and on-the-record chats for reporting and auditing.


Q. What are the benefits of using Google Workspace?

  • Access all Google apps at any time, anywhere from a computer, tablet or phone.
  • Use the Google Admin Console to manage all company data, mobile devices, email addresses, and security settings.
  • Organize meetings more efficiently by scheduling events in a shared calendar, sending reminders to Gmail, join video meetings with Hangouts and share presentations with Slides.
  • Create online documents, spreadsheets, surveys & forms, and presentations.
  • Share, collaborate and comment on text documents, presentations, and spreadsheets using Google Drive.
  • Build multiple project sites by choosing from hundreds of pre-built templates.
  • Use Google Vault for archiving emails and chats, e-discovery of information and export of emails and chats.


  • Q. What languages does Google Workspace support?

    Google Workspace supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


    Q. Does Google Workspace support mobile devices?

    Google Workspace supports the following devices:
    Android, iPad, iPhone


    Q. Does Google Workspace offer an API?

    No, Google Workspace does not have an API available.


    Q. What level of support does Google Workspace offer?

    Google Workspace offers the following support options:
    Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support

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