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Pipeline CRM Logo

A Sales CRM Built by Salespeople for Salespeople

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Pipeline CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Pipeline CRM overview

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Based on 621 verified user reviews

What is Pipeline CRM?

Reviews for Pipeline CRM come from a wide variety of industries, including construction (9% of reviewers), computer software (7%), and financial services (6%). The most frequent use case for Pipeline CRM cited by reviewers is CRM (67% of reviewers).

What do users say about Pipeline CRM pricing?

Most users consider Pipeline CRM to deliver strong value for money, citing affordability and flexible pricing. Reviewers appreciate essential features at a lower cost, though some users report pricing challenges for startups and fewer advanced options.

Starting price

29per user /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Ease of Use

Integrations

Updates and Data Sync

Call and Deal Information

Data Management

Pipeline CRM’s user interface

Ease of use rating:

Pipeline CRM pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(14)
3-4(298)
5(309)

What do users say about Pipeline CRM?

Reviews for Pipeline CRM come from a wide variety of industries, including construction (9% of reviewers), computer software (7%), and financial services (6%). The most frequent use case for Pipeline CRM cited by reviewers is CRM (67% of reviewers).

Select to learn more


Who uses Pipeline CRM?

Based on 621 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Computer Software
Financial Services
Marketing and Advertising
Others

Use cases

CRM
Lead Management
Sales Tracking
Contact Management
Account Management

Pipeline CRM's key features

Most critical features, based on insights from Pipeline CRM users:

Sales pipeline management
Contact database
Data import/export
Pipeline management
Customer database
CRM

All Pipeline CRM features

Features rating:

Document storage
Email marketing
Forecasting
Interaction tracking
Commenting/Notes
Lead management
Lead qualification
Reminders
Source Tracking
Activity tracking
Task management
Workflow management
Reporting/Analytics
Calendar/Reminder system
Lead capture
Email management
Mobile access
Customizable fields
Referral tracking
Marketing automation
Reporting & statistics
Search/Filter
Internal chat integration
Campaign management
Contact management
Alerts/Notifications
Appointment scheduling
Assignment management
Calendar management
Real-Time reporting
Real-Time data
Prospecting tools
Process/Workflow automation
Pipeline reports
Performance metrics
Performance management
Opportunity management
Mobile app
Calendar sync
Call logging
API
Role-Based permissions
Sales activity management
Sales forecasting
Sales onboarding & training
Sales reports
Sales trend analysis
Segmentation
Shared contacts
Activity/News feed
Activity dashboard
Template management
Territory management
Third-Party integrations
Access controls/permissions
Dashboard
Deal management
Document management
Customizable templates
Drag & drop
Customizable reports
Customizable branding
Email sequences
Email templates
Email tracking
Engagement tracking
Event triggered actions
Field sales management
File sharing
For sales teams/organizations
Customer segmentation
Goal management
Goal setting/tracking
Contract/License management
Content management
Kanban board
Lead assignment
Lead distribution
Lead generation
Collaboration tools
Lead nurturing
Lead segmentation
Leaderboards
List management
Live chat

Pipeline CRM alternatives

Pipeline CRM logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HubSpot CRM logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Pipeline CRM pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Start

29

/user

Per month

Features included:

  • Automations
  • & Companies
  • Contacts
  • Custom Deal Stages
  • Deals
  • Excel or Another CRM
  • Import/Export Data With
  • Leading Mobile App
  • Reports/Dashboards
  • Unlimited Custom
  • Unlimited File Storage
  • Unlimited Leads

Develop

39

/user

Per month

Features included:

  • Customer Management
  • Customize Revenue Types
  • Deadlines
  • Includes All Features From the Start Plan + Multiple Sales Pipeline
  • Manage Milestones
  • Supershare to Collaborate Easier and Close Deals Faster
  • Track Account Health
  • & Tracking Status

Grow

59

/user

Per month

Features included:

  • Email Campaigns
  • Hindsight Analysis
  • Includes All Features From the Start and Develop Plan + Targeted
  • Multi-Currency Reports. Performance Pulse
  • Personalized
  • Sales Intelligence
  • Task Automation

User opinions about Pipeline CRM price and value

Value for money rating:

Of 39 reviews that provide robust commentary on Pipeline CRM's price and value, 80% mention it in a positive light.

Most users consider Pipeline CRM to offer strong value for money, highlighting its affordability compared to other CRMs and its suitability for small businesses and startups. They indicate that the platform provides essential features at a lower cost, with flexible user additions and no long-term contracts. Reviewers appreciate the reasonable pricing, cost efficiency, and the ability to access necessary functionalities without being overpriced. Some users report that while it may lack advanced features found in pricier alternatives, the balance of cost and utility is favorable. A few reviewers feel the pricing can be challenging for new companies or startups.

, and

To see what individual users think of Pipeline CRM's cost and value, check out the review excerpts below.

“Great value for the price, specially if we compare it with other software, much more expensive and in which the learning time it is a bit longer”
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Irene C.

Junior Executive & Marketing Assistant

“Pipeline Deals gave us all the functionality we needed at a much much lower cost and barrier to entry.”
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Michael F.

Business Development Manager

“In addition, you cannot forecast monthly subscription fees which are fundamental for a SaaS business like ours. ”
PC

Patrizia C.

Head of Sales

Pipeline CRM integrations (73)

Integrations rated by users

We looked at 621 user reviews to identify which products are mentioned as Pipeline CRM integrations and how users feel about them.

Integration rating: 5.0 (1)

Integration rating: 3.0 (1)

Gmail logo
Gmail

Integration rating: 4.0 (1)

Integration rating: 1.0 (1)

Pipeline CRM customer support

What do users say about Pipeline CRM customer support?

Customer support rating:

We analyzed 106 verified user reviews to identify positive and negative aspects of Pipeline CRM customer support.

Widespread user sentiment highlights prompt, knowledgeable, and personable customer support across multiple channels.

A fair number of users appreciate quick responses and real human interaction via chat or phone, resolving issues efficiently.

Multiple users value the thorough onboarding support and ongoing availability of the support team for training and troubleshooting.

A minority of users report inconsistent support quality, slow responses, or difficulties reaching support, especially for international clients.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
24/7 (live rep)

Training options

Webinars
Videos
Documentation
Live online

To see what individual users say about Pipeline CRM's customer support, check out the review snippets below.

“Underlying all of this is the excellent support provided in the form of the knowledge base, video tutorials that are byte sized, and support agents who are knowledgable and personable. ”

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David O.

Vice President, Global Education

“Customer service is the best because I can open a chat with someone any time during the day and my problem or question is solved or answered almost immediately.”

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Donna G.

Sales Administrative Assistant

“Customer service is appalling, if they decide to get back to you it takes at least 24 hours, and the standard response is we've reset your password (which is not the fix). ”

KD

Keisha D.

President

Pipeline CRM FAQs

Q. Who are the typical users of Pipeline CRM?

Pipeline CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Pipeline CRM used for?

What is Pipeline CRM? Pipeline CRM is a sales-first customer relationship management (CRM) solution designed to help small to mid-sized businesses streamline sales workflows, automate tasks, and close deals faster. With an intuitive interface and powerful automation, Pipeline CRM eliminates manual data entry, so sales teams can focus on selling—not administrative work. Our customizable sales pipeline provides real-time insights, allowing teams to track leads, monitor deal progress, and optimize their sales strategy. With features like the AI-powered Email Assistant, Smart Agenda, and built-in marketing automation, Pipeline CRM simplifies sales management while maximizing efficiency and revenue growth. Trusted by 9,000+ users in 60+ countries, Pipeline CRM is built to help sales teams work smarter, move deals through the pipeline effortlessly Get started with a 14-day free trial today and experience a CRM that your sales team will actually use!


Q. What are the benefits of using Pipeline CRM?

Close Deals Faster with Automation – Automate follow-ups, schedule tasks, and eliminate manual data entry with smart workflows

Gain Real-Time Sales Insights – Use highly customizable reporting and forecasting to track performance and improve decision-making.

Customizable CRM That Grows with Your Business – Adapt fields, workflows, and reporting to match your unique sales process.

Seamless App Integrations – Connect with essential tools like Zapier, Google Workspace, and email platforms to keep data in sync.

Best-in-Class Customer Support – 98% customer satisfaction rating, with live chat response times in minutes.


Q. What languages does Pipeline CRM support?

Pipeline CRM supports the following languages:
English


Q. Does Pipeline CRM support mobile devices?

Pipeline CRM supports the following devices:
Android, iPad, iPhone


Q. Does Pipeline CRM offer an API?

Yes, Pipeline CRM has an API available for use.


Q. What level of support does Pipeline CRM offer?

Pipeline CRM offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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