Excellent, their customer service provides just that. They are knowledgeable and very responsive.
The price is excellent and I love the heads up feature. This feature alone has increased conversions considerably for me. I like that Autopilot is easy to integrate and like the journey builder.
Customer service is incredible, so I feel like any issues or objectives I want to hit are fully supported by the team. I hope this only improves as they grow and doesn't become watered down.
To be told that you have to recreate a portion of a Journey from memory because someone accidentally deleted part of it during a Journey review can be quite frustrating.
The only knock on the product is the inability to filter out your synchronization with Pipedrive based on custom fields or some other value.
This was a real frustration, and I ended up just disconnecting Autopilot from the CRM in order to finish my test.