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LeadSquared Logo

Marketing automation and sales execution platform

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Table of Contents

LeadSquared - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

LeadSquared overview

What is LeadSquared?

LeadSquared is a complete CRM and marketing automation software to help businesses capture, nurture, manage and track their leads in one place. The cloud-based solution is designed for enterprises and SMEs and provides tools for lead capturing, lead nurturing, sales management, marketing analytics and more.

LeadSquared is a CRM and marketing automation vendor, targeting audiences over a wide variety of industries across the globe. With more than 1000 customers worldwide, it is fast becoming the sales and marketing tool of choice for many businesses. Built to handle thousands of users, millions of leads and thousands of activities, LeadSquared is being used by a diverse set of industries around the globe.

LeadSquared enables users to track their sales process from the time a lead enters the system to when it becomes a customer, and even later. Automated lead capture, easy distribution, sales tracking, email and SMS marketing, and automation workflows are just some of the features that set LeadSquared apart. Along with this, it comes with a comprehensive analytics feature. This allows users to keep a track on what is happening in their business and where their revenue is coming from.

LeadSquared also comes with powerful integrations with other business tools to ensure a seamless experience. Recently, they have also built a developer platform, where you can design and write custom code which can be used to build custom business logic.

Key benefits of using LeadSquared

  • Capture leads from all possible sources, including email, phone calls, chat, online ads, blog, lead generation websites, and events. Create effective, customized and responsive landing pages using our Landing Page builder. You can use your own templates or pick from our extensive template library. You can also convert any web-page into a lead-capture engine by creating responsive web forms, as well as website widgets (topbars and sidebars).

  • Engage with your with email, SMS and drip-marketing campaigns. Track your lead's activities with across all touchpoints - website, blogs, emails, online ads, and phone calls. Easily segment your lead list based on lead scores, behavior, geography or any variable that is relevant to you.

  • Prioritize the most sales-ready leads by using Lead Quality and Lead Engagement scoring. Automate lead assignment within your Sales team by pre-defining distribution rules. Set tasks and reminders to manage customer interactions easily. Keep your sales data with you even when you are on the move, with our mobile app.

  • Access deep marketing, sales and revenue insights and get answers to questions such as the performance of your sales team, your best lead source, your best performing campaign, and the amount of revenue generated.

  • Use the LeadSquared API to connect your business apps, lead generation websites, etc. to your LeadSquared account, using our developer-friendly API and webhooks framework. Also, get access to LeadSquared's own developer platform, Lapps. This allows you to design and code your own custom business logic.
  • Starting price

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    Pros & Cons

    Verified reviewer profile picture
    Verified reviewer profile picture
    Verified reviewer profile picture

    User Interface

    Customization Options

    Lead and Sales Management

    Ease of Use

    Customer Support

    Call Issues

    LeadSquared’s user interface

    Ease of use rating:

    LeadSquared pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(8)
    3-4(78)
    5(80)

    What do users say about LeadSquared?

    User Friendly, Customization and flexibility, security and compliance, lead engagement, lead monitoring, customer support, analytics and reporting

    Select to learn more


    Who uses LeadSquared?

    Based on 166 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Education Management
    E-Learning
    Information Technology and Services
    Financial Services
    Others

    Use cases

    CRM
    Lead Management
    Email Marketing
    Lead Capture
    Lead Nurturing

    LeadSquared's key features

    Most critical features, based on insights from LeadSquared users:

    Lead capture
    Lead management
    Sales pipeline management
    Workflow management
    Contact database
    Customizable reports

    All LeadSquared features

    Features rating:

    Customizable templates
    Drag & drop
    Customizable fields
    Drip campaigns
    Real-Time reporting
    Reporting & statistics
    Communication management
    Sales analytics
    Sales reports
    Scheduling
    Search marketing
    Segmentation
    Call routing
    Multi-Channel marketing
    Calendar sync
    List management
    Activity tracking
    Alerts/Notifications
    Lead qualification
    Lead distribution
    Lead nurturing
    Marketing calendar
    Lead engagement
    CRM
    Campaign management
    Contact management
    Reporting/Analytics
    Marketing automation
    Data import/export
    Opportunity management
    Lead segmentation
    Task management
    Pipeline management
    Interaction tracking
    Mobile access
    Email marketing
    Email management
    Event triggered actions
    Calendar/Reminder system
    Performance management
    Performance metrics
    Personalization
    Physician management
    Payment collection in the field
    Patient portal
    Pipeline reports
    Messaging
    Medical history records
    Mobile app
    Mobile optimization
    Monitoring
    Multi-Location
    Multivariate testing
    Onboarding
    Online booking
    Online scheduling
    Live chat
    Online time clock
    Orientation workflow management
    Patient communications
    Patient engagement
    Patient intake
    Learning management
    Patient management
    Polls/Voting
    Self service portal
    Single sign on
    SMS marketing
    Social marketing
    Social media integration
    Source Tracking
    Status tracking
    Student information/records
    Student management
    Tagging
    Task progress tracking
    Task scheduling
    Template management
    Territory management
    Third-Party integrations
    Visitor tracking
    Web forms
    Website analytics
    Website visitor tracking
    Widgets
    Work order management
    Predictive dialer
    Prioritization
    Prospecting tools
    Real-Time analytics
    Real-Time data
    Real-Time monitoring
    Real-Time notifications
    Real-Time updates
    Records management
    Referral tracking
    Registration management
    Reminders
    ROI tracking
    Role-Based permissions
    Route optimization
    Routing
    Sales activity management
    Sales forecasting
    Sales trend analysis
    Scoring
    Search/Filter
    Call transfer
    Campaign analytics
    Campaign scheduling
    Campaign Segmentation
    Candidate management
    Channel management
    Chat/Messaging
    Chatbot
    Claims management
    Click tracking
    Client management
    Client portal
    Commenting/Notes
    Commission management
    Community management
    Computer telephony integration
    Confirmations/Reminders
    Content management
    Conversion Rate Optimization
    Conversion tracking
    Customer database
    Customer history
    A/B testing
    Access controls/permissions
    Accounting
    Accounting integration
    Activity dashboard
    Admissions management
    Alumni management
    API
    Application management
    Appointment management
    Appointment scheduling
    Automated scheduling
    Automatic call distribution
    Autoresponders
    Call center management
    Call disposition
    Call monitoring
    Call recording
    Call reporting
    Call scripting
    Call tracking metrics
    Call transcription
    For aba industry
    For financial institutions
    For healthcare
    For higher education
    For insurance industry
    For ipad devices
    For real estate
    For sales teams/organizations
    For small businesses
    For startups
    Forecasting
    Forms management
    GPS
    HIPAA compliant
    Home health care management
    Interactive learning
    Internal chat integration
    Interview scheduling
    Inventory management
    IVR
    K-12
    Landing pages/web forms
    Customer journey mapping
    Customer segmentation
    Customizable branding
    Customizable ctas
    Customizable forms
    Customization
    Dashboard
    Data security
    Dispatch management
    Document management
    Document storage
    Dynamic content
    Electronic payments
    Email campaign management
    Email templates
    Email tracking
    EMR/EHR
    Engagement tracking
    Enrollments/Onboarding
    Event calendar
    Fee management
    Field sales management

    LeadSquared awards

    LeadSquared alternatives

    LeadSquared logo
    visit website

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    HubSpot CRM logo

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    LeadSquared pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about LeadSquared price and value

    Value for money rating:

    To see what individual users think of LeadSquared's price and value, check out the review snippets below.

    “I recommend LS for any start up, mid size enterprise or a high scale enterprise, trust me on this looks like words of ease in praising the apps, But in fact it is a True Value Addition.”
    DP

    Durga P.

    Manager Inside Sales- Business Developement

    “Kudos to the LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool with an excellent ROI.”
    VH

    Venkat H.

    Vice President - Operations

    LeadSquared integrations (70)

    Integrations rated by users

    We looked at 166 user reviews to identify which products are mentioned as LeadSquared integrations and how users feel about them.

    Ameyo logo
    Ameyo

    Integration rating: 5.0 (1)

    Ameyo is a calling or dialler software were we connect with the leads which is in leadsquared through computerized calls.

    IS

    Irfanudeen S.

    Senior Academic Counsellor

    Shopify logo
    Shopify

    Integration rating: 5.0 (1)

    Gmail logo
    Gmail

    Integration rating: 5.0 (1)

    Gupshup logo
    Gupshup

    Integration rating: 5.0 (1)

    LeadSquared customer support

    What do users say about LeadSquared customer support?

    Customer support rating:

    We analyzed 27 verified user reviews to identify positive and negative aspects of LeadSquared customer support.

    Widespread user sentiment highlights fast, responsive, and helpful customer support that resolves issues promptly and efficiently.

    A minority of users report slow response times, difficulty getting help, and inconsistent support quality after onboarding.

    Support options

    Faqs/forum
    Chat
    Email/help desk
    Phone support
    Knowledge base
    24/7 (live rep)

    Training options

    In person
    Videos
    Webinars
    Live online
    Documentation

    To see what individual users say about LeadSquared's customer support, check out the review snippets below.

    “LeadSquared team has been exceptional in providing support and promptly resolving our queries in minutes.”

    JD

    Jagriti D.

    Managing Director, Owner

    “Customer service is also worth commenting upon since the escalations were taken priority and resolved in the committed timeline.”

    AS

    Aditya S.

    Business Development Executive

    “We often face minor bugs that we need to contact the customer support team about.”

    Verified reviewer profile picture

    Vance C.

    Marketing Manager

    LeadSquared FAQs

    Q. Who are the typical users of LeadSquared?

    LeadSquared has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does LeadSquared support?

    LeadSquared supports the following languages:
    English, Hindi, Indonesian, Vietnamese


    Q. Does LeadSquared support mobile devices?

    LeadSquared supports the following devices:
    Android, iPad, iPhone


    Q. Does LeadSquared offer an API?

    Yes, LeadSquared has an API available for use.


    Q. What level of support does LeadSquared offer?

    LeadSquared offers the following support options:
    FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep)

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