getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Wrike Logo

Manage your projects from start to finish with Wrike

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Wrike - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Wrike overview

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

Based on 2872 verified user reviews

What is Wrike?

Wrike is a project management tool with key features that include task management, support for multiple projects, project planning and scheduling, task progress tracking, and online time tracking, and more.

Who uses Wrike?

Reviews for Wrike come from a wide variety of industries, including Marketing and Advertising (13% of reviewers), Computer Software (9%), and Information Technology and Services (9%). The most frequent use case for Wrike cited by reviewers is project management (76% of reviewers).

What do users say about Wrike pricing?

Some reviewers find Wrike's free version beneficial for small teams, and they appreciate the integrations and essential features in basic plans. However, some users feel pricing is prohibitive, with key features locked behind higher tiers and confusing structures.

What are the most popular integrations for Wrike?

The Wrike integrations most frequently cited by reviewers are: Microsoft Outlook (an email management product rated 4.1 out of 5 for its integration with Wrike), Slack (a team communication product, 4.5), and Microsoft Teams (a meeting product, 4.0).

Starting price

10per user /
per month
view pricing plans
try for free

Pros & Cons

Organization

Connectivity

Collaboration

Affordability

Permissions

Onboarding

Wrike’s user interface

Ease of use rating:

Wrike pros, cons and reviews insights

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(95)
3-4(1,283)
5(1,494)

What do users say about Wrike?

Reviewers appreciate Wrike for its robust project and task management capabilities, allowing teams to organize, track, and collaborate on projects efficiently. They find its flexibility, customizable templates, and integration with other tools helpful for managing complex workflows and keeping everyone aligned, especially across departments and remote teams.

Users say Wrike's collaboration features, real-time updates, and centralized workspace improve communication and transparency. They note the interface can be overwhelming for new users and mention that advanced features and pricing may be challenging for small teams, but they value the productivity gains and visibility Wrike provides.

Select to learn more


Who uses Wrike?

Based on 2,872 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Information Technology and Services
Financial Services
Others

Use cases

Project Management
Task Management
Workflow Management
Time Tracking
Dashboard

Wrike's key features

GetApp's analysis of 234 verified user reviews collected between July 2021 and January 2025 identifies Wrike's most critical features and summarizes user sentiment about those features.

Task management

Reviewers appreciate Wrike's task management capabilities. They highlight the ability to create, assign, edit, and monitor tasks and subtasks, which enhances productivity and collaboration. Users report that Wrike allows for customizable views, such as tables or graphs, and the ability to share tasks with team members. They find the integration with other tools, like time tracking and reporting, valuable. Users also mention the helpfulness of capabilities like task prioritization, dependencies, and the ability to track progress and deadlines efficiently. Of the 114 Wrike users who gave detailed accounts of their use of Task Management, 98% rated this feature as important or highly important.

See related user reviews

“I really like the sub task features because they allow me to add sub tasks, assign tasks to people, and let them update. It makes tracking simple for us. The writing aids in our mutual understanding.”
mg

merve g.

BUSINESS ANALYST

“Each project allows my team and I to see progress on tasks, set deadlines, give updates and tag those relevant to each task and more.”
HH

Haley H.

Account Executive


Multiple projects

Reviewers indicate that Wrike excels in managing multiple projects simultaneously. They find it easy to switch between projects using dashboards, to-do lists, or calendar views. Users appreciate the ability to categorize projects into folders and use Gantt charts for visualizing project timelines. They report that Wrike's interface helps keep everything organized and reduces confusion. Users also mention the effectiveness of collaborating with internal and external teams, and the ability to track progress across various projects without feeling overwhelmed. Of the 50 Wrike users who gave detailed accounts of their use of Multiple Projects, 96% rated this feature as important or highly important.

See related user reviews

“Having the ability to see multiple projects at the same time is essential. We use our folders and project views for this, and also the Gantt chart, with automatic date waterfall movement when things change.”
CG

Craig G.

Segment Director

“it is easy to jump from one project to the next in Wrike using dashboard, to do list, or calendar views. Starting a timer in one task will pause it in your current task, and you can drop down a list to see all the things you are currently working on.”
JS

Jasmine S.

Kitchen Designer


Project planning/scheduling

Reviewers highlight Wrike's project planning and scheduling capabilities. They appreciate the Gantt chart, table view, and analytics for clear project timelines. Users report that Wrike allows for effective resource planning, setting up tasks and dependencies, and tracking time spent on each task. They find the integration with other tools, like meeting notes and request forms, helpful for accelerating the planning process. Users also mention the ability to view and share project plans with the team, which improves collaboration and productivity. Of the 84 Wrike users who gave detailed accounts of their use of Project Planning/Scheduling, 94% rated this feature as important or highly important.

Verified reviewer profile picture
Verified reviewer profile picture

See related user reviews

“This is "the" key function that we use Wrike for. Wrike allows users to create resource plans based on time (duration) and effort (i.e., hours) to execute effective resource planning across our marketing and creative teams. ”
Verified reviewer profile picture

James T.

E.D. Marketing & Communications

“Creates a project folder, sets up tasks and sub tasks, sets up dependencies between tasks, provides a Gantt chart view of the project timeline and a workload view, and tracks how much time is being spent on each task.”
Verified reviewer profile picture

chandrani r.

Administrator


Task progress tracking

Users report that Wrike's task progress tracking feature is essential for effective project management. They appreciate the ability to monitor project progress in real-time, using custom workflows and status updates. Reviewers find the dashboards and Gantt charts helpful for visualizing task statuses and timelines. They also mention the importance of tracking progress for client billing and internal reporting. Users highlight the ease of updating task statuses and the ability to catch problems early, ensuring projects stay on schedule. Of the 59 Wrike users who gave detailed accounts of their use of Task Progress Tracking, 93% rated this feature as important or highly important.

See related user reviews

“Progress tracking allows us to find at a glance information to keep tabs on each customer/project, and gives the opportunity to catch problems before they spiral.”
KD

Katie D.

Business Manager

“Wrike's task progress tracking feature provides an easy and intuitive way to monitor project progress, helping to identify and address issues before they become major problems.”
GG

Gaurav G.

HR manager


Task scheduling

Reviewers indicate that Wrike's task scheduling capabilities are valuable for planning and organizing tasks. They appreciate the flexibility and ease of scheduling tasks, including setting start and due dates, and creating recurring tasks. Users report that Wrike's Gantt chart view helps track milestones and deadlines. They also mention the ability to set task priorities and receive email reminders. Reviewers find the scheduling capability helpful for managing workloads and ensuring tasks are completed on time. Of the 60 Wrike users who gave detailed accounts of their use of Task Scheduling, 92% rated this feature as important or highly important.

See related user reviews

“Wrike's time tracking and task scheduling features provide valuable functionality for teams and project managers. The tool offers flexibility, collaboration options, and visibility into project timelines and resource allocation.”
RG

Rahul G.

HR Consultant

“Task Scheduling is one of the important ones and the support from Wrike's features make it easy to set the different levels of importance to task and email reminders of tasks that need to be done in the period set.”
LF

Liam F.

Software Developer


Online time tracking

Users report that Wrike's online time tracking feature is highly beneficial for monitoring project progress and billing clients accurately. They appreciate the ability to track time spent on specific tasks or projects, providing a detailed overview of team activities. Reviewers mention that this capability helps with project planning, resource allocation, and understanding how time is utilized. They also highlight the convenience of starting and stopping timers, and the accuracy of the time tracking function for reporting and analysis. Of the 38 Wrike users who gave detailed accounts of their use of Online Time Tracking, 87% rated this feature as important or highly important.

See related user reviews

“We use the time tracking feature in Wrike to bill our clients - having it built into our tasks is a game changer for our team members - and our admin! - because we have a very detailed overview of how our team spends their time. ”
KH

Katrina H.

Operations Manager

“It allows me to track the time spent on specific tasks or projects, providing an accurate record of billable hours.”
NW

Nick W.

IT Director.


All Wrike features

Features rating:

Digital asset management
Configurable workflow
ROI tracking
Roadmapping
Communication management
Task tagging
Financial management
Risk assessment
Client management
For it project management
Team management
For nonprofits
Channel management
Templates
Change management
Case notes
Capacity planning
Full text search
Campaign management
Resource scheduling
Business process control
Rescheduling
Time off requests
Budgeting/Forecasting
Incident management
SSL security
Due date tracking
Employee activity monitoring
Deadline management
Employee directory
Data synchronization
Employee management
Employee onboarding
Employee portal
Employee profiles
Sub-Task management
Employee scheduling
Subcontractor management
Dashboard creation
Dashboard
Engagement tracking
Estimating
Support ticket management
Event management
Tagging
Rules-Based workflow
Contract/License management
Task board view
Role-Based permissions
Traditional methodologies
Real-Time reporting
Audit management
Real-Time data
Real time editing
Purchasing & receiving
Asset library
Asset categorization
Messaging
Project time tracking
Project templates
Monitoring
Visual workflow management
Widgets
Negative feedback management
Process modeling & designing
Activity/News feed
Ongoing performance tracking
Order management
Percent-Complete tracking
Performance metrics
Invoice management
Issue scheduling
Issue tracking
IT asset management
IT reporting
Recruitment management
Availability management
Backlog management
Clock in/out
Commenting/Notes
Booking management
Employee time tracking
Reminders
Project management
Task editing
Project tracking
Event scheduling
Real-Time notifications
Patch management
Remote access/control
Audit trail
Alerts/Notifications
Reporting/Analytics
Customizable branding
Real-time scheduling
Search/Filter
Customizable fields
Prioritization
Resource management
Customizable reports
Collaboration tools
Gantt/Timeline view
Meeting management
Forms management
Business process automation
Calendar management
Visualization
Scheduling
Progress tracking
Secure data storage
Customizable templates
Milestone tracking
Customizable forms
Workflow configuration
Time tracking
Forms creation & design
Real-Time monitoring
Real-Time updates
Content management
File sharing
Workflow management
Data import/export
Idea management
Online booking
Reporting/Project tracking
Overtime calculation
Third-Party integrations
Accounting
Drag & drop
Project planning
Budget tracking
Status tracking
Access controls/permissions
API
Employee database
To-Do list
Timesheet management
Inventory management
Data visualization
Kanban board
Document management
Recurring tasks
Activity tracking
Ideation
Mobile access
Customizable dashboard
Cost tracking
Approval workflow
Approval process control
Onboarding
Task import
Inventory tracking
Single page view
Time & expense tracking
Multi-Location
Billing & invoicing
Activity dashboard
KPI monitoring
Online time clock
Calendar sync
Archiving & retention
Graphical workflow editor
Historical reporting
Vacation/Leave tracking
Brainstorming
Reporting & statistics
No-Code
Surveys & feedback
Schedule distribution
Contractor management
Dependency tracking
Compliance tracking
Portfolio management
Process/Workflow automation
Accounting integration
Data connectors
Cost-to-Completion tracking
File management
Email-to-Task conversion
Issue management
Contact management
Client portal
Budget management
Pull planning
Trend/Problem indicators
Public dashboards
Transformation Roadmapping
Purchase order management
Uptime reporting
Real-Time chat
Utilization reporting
Quality management
Real-Time analytics
Quotes/Estimates
User management
Real-time alerts
Planning Tools
Policy management
Predictive analytics
Private dashboards
Process change tracking
Work order management
Procurement management
Product lifecycle management
Work order creation
Product roadmapping
Production management
Productivity analysis
Productivity tools
Progress reports
Warehouse management
Project accounting
Project Estimating
Visual analytics
Project scheduling
Video support
Vendor management
Project workflow
Projections
Proposal generation
Risk analysis
Risk management
Risk reporting
Team Calendars
Risk scoring
Task Planning
Room block management
Routing
Sales reports
Scheduled/Automated reports
Supports scrum
Supplier management
Self service data preparation
Summary Reports
Self service portal
Succession planning
Strategic planning
Stakeholder defined attributes
Service level agreement (sla) management
Shift swapping
Sick leave tracking
Single sign on
Skills tracking
Staff calendar
Spend analysis
Spend control
Spend management
Spreadsheet view
Sprint planning
Training management
Traceability
Recurring appointments
Recurring issues
Timer
Timeline management
Time zone tracking
Release management
Release planning
Remediation management
Time tracking by project
Remote monitoring & management
Remote support
Reputational risk management
Request management
Requirements management
Ticketing
Resource allocation & planning
Resource request
Text editing
Response management
Retrospectives management
Testing/QA management
Test Run Tracking
Test Case Tracking
RFI & submittals
Risk alerts
Template management
Team collaboration
Discussions/Forums
Diagramming
Deployment management
Data security
Data management
Data integration
Data extraction
Data analysis tools
Data aggregation
Daily reports
Customization
Customer journey mapping
Customer history
Cost estimating
Corrective and preventive actions (capa)
Content publishing options
Content library
Contact database
Compliance management
Commercial
Mobile dashboards
Expense management
Exhibit/Vendor management
Event triggered actions
Event marketing
Event logs
Event calendar
Equipment tracking
Enterprise asset management
Encryption
Employee handbook
Employee engagement
Email reminders
Email management
Electronic forms
Editorial Calendar
Document templates
Document review
Document editing
Document capture
Bar chart
Automatic backup
Automated scheduling
Authentication
Attendance tracking
Attendance management
Assignment management
Asset tracking
Asset lifecycle management
Assessment management
Appointment scheduling
Application management
Applicant tracking
Alerts/Escalation
AI/Machine learning
AI copilot
Agile methodologies
Ad hoc reporting
Activity Planning
@mentions
Color codes/icons
Class scheduling
Chat/Messaging
Charting
Change tracking
Change order management
Case management
Capacity management
Campaign planning
Calendar/Reminder system
Business plan templates
Bug/Issue capture
Bug tracking
Budget control
Brand management
Brand guidelines
Billable items tracking
Billable & non-billable hours
Bid management
Benchmarking
Mobile app
Mobile alerts
Minutes management
Member directory
Meeting notes
Media planning
Markup Tools
Marketing reports
Marketing management
Marketing calendar
Marketing automation
Manufacturing planning
Maintenance scheduling
Log collection
Lifecycle management
Legal risk management
Leave tracking
Learning & development
Labor forecasting
Permit management
Performance review management
Performance management
Performance appraisal
Ownership tracking
Orientation workflow management
Operational risk management
Office suite
Offboarding
Notes management
Network diagram
Multiple data sources
Multi-Language
Multi-Department/Project
Multi-Channel data collection
Multi-Channel communication
Multi-Channel campaigns
Multi-Channel attribution
Multi-Campaign
Multi-board
HR management
Guest access
Group scheduling
Goal setting/tracking
Goal management
Generative ai
Gamification
Functions/Calculations
Forms automation
Forecasting
For aec industry
Fixed asset management
Financial Templates
Financial reporting
Financial analysis
Filtering
File transfer
Feedback management
Facility scheduling
Expense tracking
Knowledge management
Key performance indicators
Job scheduling
Job management
Job description management
Iteration management
IT risk management
IT asset tracking
Internal controls management
Interactive elements
Interaction tracking
Integrated development environment
Integrated business operations
Innovation management
Individual development plans
Incident reporting
In-Game analytics
Image editing
Idea ranking
Idea collection

Wrike awards

Wrike alternatives

Wrike logo
visit website

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Projects logo
visit website

Starting from

4

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Adobe Workfront logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Procore logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Wrike pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team

10

/user

Per month

Features included:

  • 2-15 users
  • AI Essentials
  • Shareable dashboards
  • Interactive Gantt charts
  • Custom fields and workflows

Business

25

/user

Per month

Features included:

  • 5-200 users
  • AI Elite features
  • Templatize your work
  • Standard integration
  • Resource and capacity planning
  • Workflow customizations
  • Paid add-on: Wrike Whiteboard
  • Paid add-on: Wrike Integrate
  • Paid add-on: Wrike Sync

Pinnacle

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 5 to unlimited users
  • Advanced resource and capacity planning
  • Budgeting (track financials)
  • Advanced reporting and BI
  • Single sign-on SSO
  • Advanced Security and compliance
  • Paid add-on: Wrike Whiteboard
  • Paid add-on: Wrike Integrate
  • Paid add-on: Wrike Datahub
  • Paid add-on: Wrike Sync

Apex

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 5 to unlimited users
  • AI Elite features
  • Unlimited Whiteboards
  • Integrations and automations with Wrike Integrate
  • Bi-directional integrations with third-party solutions with Wrike Sync
  • Wrike Datahub (30M records)
  • Paid add-on: Wrike Lock

User opinions about Wrike price and value

Value for money rating:

Of 253 reviews that provide robust commentary on Wrike's price and value, 47% mention it in a positive light.

Some reviewers find Wrike's value for money to be fair, particularly appreciating the free version that allows up to five team members to try out the software without an initial investment. They say this is beneficial for small teams or nonprofits with limited budgets. Users think the per-user pricing model and the availability of essential features in the basic plan make it a viable option for many. They appreciate the integrations with other apps and services, which they feel add significant value. Some users report that the higher-priced plans offer advanced features that are worth the cost, especially for larger teams or businesses needing more robust project management tools.

However, some users feel that Wrike's pricing can be prohibitive, especially for small businesses or startups. They indicate that many useful features are locked behind higher-tier plans, making the free version limited. Some reviewers mention that the cost per user can add up quickly, and the pricing structure can be confusing. They also note that certain critical features, like Gantt charts, are not available in the lower-priced plans, which they find frustrating. Additionally, some users report unexpected costs and upselling tactics, which they feel diminish the overall value for money.

, and

To see what individual users think of Wrike's cost and value, check out the review excerpts below.

“The free version allows up to 5 team members on a project and we find this to be the perfect solution for someone wanting to try out project management software in a small team without having to make an investment in a pricier solution.”
Verified reviewer profile picture

Evan K.

Case Manager

“Another aspect I love about Wrike, is their free plan, which is crucial as it allows one to affectively assess the tool before making any financial commitments.”
Verified reviewer profile picture

Mumbi K.

Virtual Assistant

“Now, Wrike is going to revoke it and charge us 10,5 USD per guest user (fun fact - just couple days before they offered 9 USD, but now it suddenly 10,5 and they deny explaining it!), which would almost double our fees.”
DS

Denis S.

General Manager

Wrike integrations (265)

Integrations rated by users

We looked at 2,872 user reviews to identify which products are mentioned as Wrike integrations and how users feel about them.

Integration rating: 4.1 (28)

Email notifications and using the Wrike integration to input quick responses. However, recently that integration doesn't automatically open the related task, you have to click to create a task then it recognizes there is an existing task.

Allows me to convert emails to tasks in Wrike. However, the integration is extremely rudimentary and always starts up by automatically dumping the task into whatever project I selected last!

I am often emailed "to do" items, so being able to send those straight into Wrike and assign a date makes task/project management so much quicker and easier. It's super convenient.

The addin tool is basically disfunctional and crashes the program. We are forced to copy task links from Wrike, then copy them into any outlook email we want tracked in Wrike

We try to use Wrike instead of Outlook, but the ability to send tasks to Wrike from outlook is nice, as long as it doesn't need to go through a request form.

Wrike updates and communication that I’m tagged or involved in is always delivered via email in Outlook. This ensures I see updates and messages.

I use Outlook daily and while Wrike does indeed have an Outlook extension, it feels outdated and a little clunky.

requests often come in by email, i love that it is easy to import these into Wrike with just a couple of clicks

It is not used as much as other integrations and transparency and collaboration is still achieved.

NH

Nick H.

Marketing Project Manager

1/9
Slack logo
Slack

Integration rating: 4.5 (19)

The integration with Slack is important because it lets you get Wrike updates, create tasks, and share progress directly from your Slack channels — keeping communication and project work perfectly in sync.

We use Slack notifications for task updates, mentions, and approvals so the team doesn’t need to switch tools throughout the day.

I would hope that the slack integration could be more communicative in platform, especially at the project level.

This is a nice integration because if I'm not in Wrike, I'm in Slack, so I never miss an update.

Verified reviewer profile picture

Anonymous R.

PMO

1/4

Integration rating: 4.3 (18)

The integration with Microsoft Teams is important because it lets you manage Wrike tasks and updates without leaving Teams — making collaboration faster, reducing context switching, and keeping everyone connected in real time.

It helps to receive alerts on Teams when we get an @ mention in Wrike, but beyond that and being able to embed Wrike projects within a Channel on Teams, there isn't much more to use for this integration.

For project management, it is now possible to share information with smartphones even when I'm not in the company. Managing who has to do what and when on a project is now possible.

This supports our team in tracking projects, even those who are slower to adopt new software.

Verified reviewer profile picture

Anonymous R.

PMO

1/4
Google Drive logo
Google Drive

Integration rating: 4.5 (12)

Linking Google Drive documents to Wrike allows users to have a seamless experience between the work they are creating and the tracking that is required of them.

It help us to store our projects documents safely in an easy to access place.

CD

Cassie D.

Marketing Project Manager

1/2
Gmail logo
Gmail

Integration rating: 4.6 (9)

We convert inbound client messages directly into Wrike tasks, which helps us avoid losing requests in email threads.

We use this to send notifications to EE's emails for updates and when they are tagged.

LS

Lauren S.

Full-Stack Developer

1/2
Tableau logo
Tableau

Integration rating: 5.0 (8)

The integration allow us to analyze our projects data to understand how well or poor we are performing.

It allows us to analyze our projects to get useful insights that help us improve them.

MI

Muresan I.

Consultant

1/2

Integration rating: 4.6 (7)

Projects come into Wrike automatically from SalesForce along with project status information. It's really helpful to keep the data in sync across our systems.

The integration allow us to plan and manage our sales projects effectively.

AV

Amy V.

Finance Operations Manager

1/2

Integration rating: 4.7 (3)

All our SLA/BAU activities are managed and integrated with zendesk which creates as task and easy to manage the support for the team .

We escalate Zendesk tickets into Wrike so our developers can review requests.

JM

Johncy M.

Head of Project Management

1/2
Jira logo
Jira

Integration rating: 4.6 (8)

Support reporting and timelines which enable us to build a consolidated view that integrate both Wrike and Jira information, providing comprehensive overview of progress and development project workload

PS

Pereira S.

Informatics Engineer

Integration rating: 4.3 (4)

We were able to connect our SharePoint files to Wrike, so we can easily upload archived files to projects.

KR

Keith R.

Project Manager

Zoho CRM logo
Zoho CRM

Integration rating: 4.8 (4)

The integration makes it possible for our team to collaborate and work together on our customers engagements.

MI

Muresan I.

Consultant

Xero logo
Xero

Integration rating: 5.0 (4)

The integration of the two products has helped us to budget for our projects and to monitor project expenses effectively.

Verified reviewer profile picture

Zack R.

Public Relations Specialist

Trello logo
Trello

Integration rating: 4.7 (3)

Trello is the project management tool, which most of our clients use and the cards and the information in trello is easily managed and share by both client and us

JM

Johncy M.

Head of Project Management

MediaValet logo
MediaValet

Integration rating: 5.0 (3)

The connection between MediaValet and Wrike is imperative. Our approved digital assets are quickly uploaded directly to the DAM and soon accessible to clients.

DM

Delaney M.

Manager of Digital Content

GoTo Webinar logo
GoTo Webinar

Integration rating: 5.0 (2)

Makes it possible for us to hold webinars to discuss our projects with all partners.

JF

Joe F.

Associate Professor of Law

Harvest logo
Harvest

Integration rating: 5.0 (1)

We have used Harvest as a time tracking system for our content marketing team for quite some time so it was important that Harvest and Wrike work well together. Setting them up to share data was a very simple integration. It works flawlessly.

Verified reviewer profile picture

Brock P.

Vice President of Marketing

SurveyMonkey logo
SurveyMonkey

Integration rating: 5.0 (1)

for any app we use, and Wrike is one of them, I like to get surveys and Surveymonkey does the job well

Verified reviewer profile picture

Lawrent M.

owner

Wrike customer support

What do users say about Wrike customer support?

Customer support rating:

We analyzed 122 verified user reviews to identify positive and negative aspects of Wrike customer support.

A number of users highlight Wrike's responsive and helpful customer support, resolving issues quickly and efficiently.

Multiple users appreciate the abundance of support resources, including tutorials, help guides, and a knowledgeable support team.

A fair number of users report slow or inconsistent response times from customer support, especially during busy periods.

Multiple users mention difficulty reaching support, unhelpful responses, and lack of urgency or product knowledge from representatives.

Support options

Knowledge base
24/7 (live rep)
Email/help desk
Chat
Phone support
Faqs/forum

Training options

Live online
Documentation
Webinars
Videos
In person

To see what individual users say about Wrike's customer support, check out the review snippets below.

“The software can be glitchy at times, but the customer service that Wrike provided was always spot on and they helped resolve issues quickly.”

JH

Jenna H.

Content Marketing Specialist

“Thankfully, Wrike's team provides amazing customer service that makes it smooth onboarding and understanding how to use the tool.”

Verified reviewer profile picture

Sharem S.

Virtual Assistant

“I think that it is priced too high, and I have found that the customer service could use work with answering questions and resolving issues quicker.”

RS

Robert S.

Project Manager

Wrike FAQs

Q. What type of pricing plans does Wrike offer?

Wrike has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. What is Wrike used for?

Wrike’s intelligent work management solution is an all-in-one platform built for teams of any size. Build, automate, connect, and scale any workflow for any team. Maximize productivity, minimize duplicate work, and slash the time spent on routine admin tasks with Wrike’s AI-powered smart features. Create automatic approvals, request forms, and repeatable blueprints so you can eliminate low-value work and focus on work that keeps employees engaged and business outcomes moving forward.


Q. What are the benefits of using Wrike?

Project and task management: Create, schedule, and delegate tasks, visualize your plans on the Gantt chart, track time and budgets spent on projects.

Team collaboration: Discuss tasks with your team, get real-time notifications on work updates, share files and edit them online, review and approve digital assets.

Real-time workspace: Streamline all requests, keep work files, tasks, and discussions organized, and manage your tasks on the go with free mobile apps.

Project and team reporting: Build custom, interactive reports by project, team, department, etc. and share it with execs or employees.

Advanced security: Role-based access control, SSO, 2FA, strong data center security and protection.

Customizations & integration: Custom workflows, fields, user groups, branding, 30+ integrations (including Salesforce, JIRA, etc.)

Team behind the app: Best-in-class 24/7 support team and professional product team releasing killer features every month


Q. Who are the typical users of Wrike?

Wrike has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Wrike support?

Wrike supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian


Q. Does Wrike support mobile devices?

Wrike supports the following devices:
Android, iPad, iPhone


Q. Does Wrike offer an API?

Yes, Wrike has an API available for use.


Q. What other apps does Wrike integrate with?

Wrike integrates with the following applications:
Wufoo, PingFederate, HubSpot Marketing Hub, Kommo, Jive, Adobe Campaign, Constant Contact, GitHub, Microsoft Outlook, WooCommerce, Microsoft OneNote, Dropbox Business, Amazon S3, Oracle PeopleSoft, Zoho CRM, Jira, Campaign Monitor by Marigold, FullContact, UserVoice, Kenandy Cloud ERP, Quickbase, Formstack Forms, Microsoft Azure, Calendly, Sumo, Feedly, Breeze, MediaValet, Deputy, Zapier, Pivotal Tracker, Jobvite, Amazon Lex, QuickBooks Online Advanced, ParseHub, Gmail, Knack, Expensify, AWS Lambda, Docusign, Unbounce, OneDrive, Airtable, Google Workspace, OmniFocus, TriNet HR Plus, Trello, Google Drive, Box, PostgreSQL, Zoho Books, Pipedrive, RingEX, Pingdom, Freshsales, Microsoft Viva Engage, NetSuite, Microsoft Teams, Apache Kafka, Blackbaud Raiser's Edge NXT, WordPress, Namely, Twitter/X, Jenkins, MySQL, Stripe, Workday Financial Management, Jotform, Tradeshift, Veeva CRM, SolarWinds Service Desk, Airbrake, BambooHR, Zoho Forms, TaskRay, Salesforce Sales Cloud, Bitium, OneLogin, SugarCRM, Harvest, Okta, Rollbar, Slack, PagerDuty, Microsoft 365, GoTo Meeting, Nimble, Basecamp, Splunk Enterprise, Tableau, LiveChat, SAP Concur, Replicon, GoTo Webinar, LinkedIn for Business, TrueContext, Bitbucket, Eventbrite, Showpad, NationBuilder, Docparser, QuickBooks Online, Mixpanel, Kissmetrics, Resource Guru, Confluence, Revel Systems, SurveyMonkey, Business Hangouts, GoTo Training, Google Calendar, Librato, Anaplan, Mailchimp, Twilio, Marketo Engage, Asana, Podio, Xero, Smartsheet, HubSpot CRM, Evernote Teams, Toggl Track, Amazon Cognito, Blackbaud eTapestry, Intercom, BigCommerce, Zoho Invoice, Adobe Creative Cloud, Snowflake, Shopify, Zendesk Suite, Microsoft Excel


Q. What level of support does Wrike offer?

Wrike offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum

Related categories