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Lightspeed Retail Pricing, Features, Reviews and Alternatives
Lightspeed Retail FAQs
Q. Who are the typical users of Lightspeed Retail?
Q. What languages does Lightspeed Retail support?
Q. Does Lightspeed Retail support mobile devices?
Q. What other apps does Lightspeed Retail integrate with?
Lightspeed Retail integrates with the following applications:
7shifts, Hubtiger, Flipdish, Formitable, Booxi, Adobe Commerce, WooCommerce, MDWare, Kimoby, Cloudbeds, Bookingplanner , QuickBooks Online Advanced, Pepper, Craftable, Bike Rental Manager, SwiftCount, BevSpot Food and Beverage Management, Growzer, CXMEngine, Incentivio, ResNexus, SevenRooms, GolfNow, APPSeCONNECT, Solink, Google Ads, TapMango, Meta for Business, SkuVault, Homebase, Marketman, Stitch Labs, Birdeye, Uberall CoreX, Kangaroo, Shiftbase, Amaka, Agendrix, Mailchimp, Perkville, Xero, Ascent360, CoverManager, Planday
Lightspeed Retail product overview
What is Lightspeed Retail?
Lightspeed Retail is a complete point of sale (POS) and inventory management tool that simplifies time-consuming tasks like inventory and employee management, so you can focus on taking care of your customers and growing your business. Access detailed sales reports in minutes and easily identify best-selling items or use the built-in customer profiles to provide personalized service that will increase customer loyalty.
Key benefits of using Lightspeed Retail
- Desktop & iPad: Process payments on the floor and engage your customers by getting away from the counter.
- Inventory Control: Track your stock, submit purchase orders, and even set up automatic re-order points.
- eCommerce: Extend your retail presence by syncing your existing inventory to your integrated web store.
-Loyalty: Highly targeted rewards program with a branded customer-facing web-app to track points.
-Payments: everything you need to process sales and get paid in one place.
-Accounting: A seamless integration between your point of sale and accounting software for a painless day at the office.
Typical customers
Platforms supported
Support options
Training options
Not sure about Lightspeed Retail? Compare it with a popular alternative
Starting from
79
Per month
Flat Rate
Starting from
59
Per month
Flat Rate
Lightspeed Retail pricing information
Value for money
4.0
/5
923
Starting from
79
Per month
Flat Rate
Pricing options
Value for money contenders
Lightspeed Retail features
Functionality
4.0
/5
923
Total features
109
15 categories
Most valued features by users
Functionality contenders
Lightspeed Retail users reviews
Overall Rating
4.2
/5
923
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.6/10
579
157
55
37
95
Overall rating contenders
Linda I.
Owner
Retail, 1-10 employees
Review source
Transcript
Linda: Hi, I'm Linda. I am the owner and I work for a pet food retail store, and I give Lightspeed a...
Chad T.
Owner
Sporting Goods, 11-50 employees
Review source
Transcript
Chad: Hi, my name's Chad. I'm an owner of a business. I give Lightspeed Retail five out of five stars....
Sean J.
Retail, 1-10 employees
Used daily for 1-2 years
Review source
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Lightspeed has literally saved us 20-30 hours per week. It connects and communicates well with all of our other systems; including accounting and loyalty platforms. Their customer and technical support have been extraordinary and have exceeded our expectations. In fact, I think their technical support is the best not just in the point of sale industry but any industry. I find myself wishing other vendors I work with had the same level of support and professionalism. Lightspeed also listens to their customers; this is evident by requests made in their support area. They actually respond to every request. As a small business owner, we worry about many things. Lightspeed is not one of them!
After two other point of sale systems; and after two years using Lightspeed, it is by far the best in all categories. We had two previous POS systems that fell short in comparison to Lightspeed. Part of our success with Lightspeed is that after two previous point of sale systems; we knew what we really needed and the right questions to ask during the sales process. We submitted specific questions...
The only limitation we have with Lightspeed in related to the fact that we sell a lot of items by weight. This does not create a significant problem for us; but having bulk items accounted for in inventory would be a nice to have. We would love an integrated scale capability. The Lightspeed team was more than willing to help us set up our system to sell bulk items; it works better than another other POS we looked at.
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for 2+ years
Review source
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We had two separate Retail POS systems in our organization. One was so antiquated it had to be replaced and the second one was experiencing issues everyday and the support was lousy. We purchased LightSpeed. I had the Retail Operators go through the setup videos and make decisions on how they wanted to setup the system based on the videos. Then, when the Operators completed their training, I had them configure LightSpeed themselves based on what they learned and the decisions they made. We then entered the inventory and the rest is history. I would recommend LightSpeed to anyone looking for a retail POS no matter what size.
I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support people on the chat are the most patient and knowledgeable support people in the business. Simply the best.
I don't have any comments for this section
Judy L.
Retail, 1-10 employees
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Miserable. A Nightmare. Between transferring someone else's inventory into our account (a completely random business) then locking us out of our "back end" and refusing to cancel our account during the free trial service, it has been an absolute nightmare.
I never got a chance to actually try the product. We purchased a company that used them and the transition was supposed to be "seamless" during our free trial but they transferred inventory from a marina (not the company we bought) several states away and they were locked out at the first of the month and could not do business. We called Lightspeed to let them know and we were then locked out of...
[sensitive content hidden] the Customer Service Rep. - would not get back to me on issues, did not try to help when I was beyond frustrated, sticks to the party line "sign into your back end" even though that was the entire issue. Refuses to cancel billing.
Faiyaz T.
Design, 1-10 employees
Used weekly for 6-12 months
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It was amazing. Loved ii!
The Lightspeed Retail system is a comprehensive management solution for retailers, offering a variety of tools to manage inventory, process payments, handle orders, and facilitate e-commerce. Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to meet their individual needs. In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality, providing retailers with a versatile solution for managing their business operations.
The level of customer support provided could be improved as there have been instances in the past where reports were not able to be downloaded. But compared to all the pros it's nothing!
Elizabeth C.
Recreational Facilities and Services, 11-50 employees
Used daily for 6-12 months
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Overall, I think Lightspeed Retail is an excellent product and very simple for most any retail operation. I highly recommend it to colleagues for their POS/Inventory/eCom solutions.
Creating items and managing retail is very easy through Lightspeed Retail. The reporting features allow you to make great decisions for your business based on accurate data. Anytime I need help with something or am unsure as to how to do something regarding any feature of Lightspeed Retail, support is only a click away through the helpful chat feature. They are almost always immediate to respond and always kind and patient with any question.
Understanding how retail communicates with eCom is a little intimidating at first and simply took a minute to wrap my head around how it links together. Discounting could be a little more straight forward too but overall ok.
Common Lightspeed Retail comparisons
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