Tracks Pricing, Features, Reviews & Comparison of Alternatives

Tracks

Sales forecasting & pipeline management for Highrise CRM

4.23/5 (13 reviews)

Tracks overview

What is Tracks?

Tracks allows you to stay on top of sales deals that are falling behind. It is a light weight sales pipeline management tool for sales people and sales managers.

Tracks is easy to get started and easy to use. It integrates with some of your favourite business tools like Highrise and help you stay closer to your pipeline.

The unique drag 'n' drop interface shows you your sales pipeline by week, month, quarter or yearly. From our research small businesses are more focused on what money is coming in than on what stage a particular deal is at.

Sales stages are important, but knowing what deals to work on, when they are closing and what the next steps are is more important. The software is designed to empower you. It allows you to get a feeling of what is going on in your sales pipeline and business, so that you can act accordingly. It doesn't rely on hours of admin time from a sales team.

Tracks works best for small businesses that provide services like architects, web designers, consultancies, etc. It's also great for businesses that need a sales pipeline component to Highrise CRM.

The company is run by people who are passionate about providing fast, open and honest support.
buildtracks.com

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Tracks screenshot: Tracks - buildtracks.com homepageTracks Update: Deal contacts, history and adding tasks to HighriseTracks screenshot: Tracks pipeline interfaceTracks screenshot: Import deals from HighriseTracks screenshot: Add a new deal to Tracks

Tracks reviews

Value for money
Features
Ease of use
Customer support
  5.0
  4.0
  5.0
  5.0
Geoff Brandt

Very Focused Tool

Reviewed 2014-10-18
Review Source: GetApp

Very often an app wants to be all things to all people. "Great for newbies and pros alike". The result is usually a tool that succeeds in satisfying no one while its programmers stagger under a broad-front development strategy ensuring scattershot and oft delayed updates and bug fixes. Thankfully Tracks avoids that fate. In its present incarnation, Tracks is a very functional and flexible pipeline tool (and nothing else) that your sales team will immediately incorporate into its workflow. The learning curve is literally minutes. The cost is very low. Perfect for micro to medium sized businesses that don't want to navigate expensive training classes or hire a consultant to "integrate" a tool into the company. Support is swift and thorough since most times you'll be speaking to the owner. And all the data your team puts in can be exported to excel should you need to manipulate it further or import it into another program. If you're a business owner or a sales manager that wants to track sales opportunities & forecasts with a tool that has a very low barrier to entry and a very high probability it will actually get used, Tracks is a fantastic option. Highly recommended.

Rating breakdown

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Nathaniel Cassidy

Add pipeline power to Highrise with Tracks

Reviewed 2013-03-18
Review Source: GetApp

We use Tracks alongside Highrise for managing our sales pipeline. Tracks helps make Highrise more useful by displaying deals in a proper pipeline fashion, something that Highrise is unable to do. I like the simplicity of the user interface because it is easy to use which has meant our team has picked it up really quickly and speed of deployment plays a big role in if we decide to introduce new applications within the business. As the app is fairly new it is still being developed and there are a number of areas that could be improved; at the moment you have to reauthorise Highrise each time you login, it would be good to be able to set dates for the next step as well as a closing date, deals aren't automatically imported from Highrise and there is no visual export of data only Excel style. However I don't see these as major issues as one of the strength of Tracks is how much effort Gregor the founder is putting into improvements and how attentive and understanding he is to the Tracks community. We already find Tracks useful but I can see it becoming an essential part of our sales management.

Pros
Simple interface, Highrise integration, great customer service

Cons
Reauthorising Highrise each time you login, not being able to set dates for the next step, no auto import for Highrise deals yet

Rating breakdown

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Fleet Genius team

Does what it says on the tin

Reviewed 2013-03-17
Review Source: GetApp

We like the Tracks because it gives us the basics we need to track sales opportunities and share them with our development team as well as sales and marketing.

Pros
Simple enough for anyone to use we especially like the weekly status report that gets distributed to our entire business so everyone is connected to the sales process. It is very easy to get started and we're looking forward to growing with it.

Cons
It lacks some basic features that would make it a lot more useful especially with regard to basic contact management and multiple deals and reporting.

Rating breakdown

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Ross Methven

Incredibly useful tool

Reviewed 2013-04-24
Review Source: GetApp

A fantastic tool that had a really positive impact on our business, I am not sure how we managed without it! It really helped everyone focus on what was really important, ie. the next steps in a deal. I have been using Tracks since the early days and it has been great to see the continuous improvements that Gregor has been making.

Pros
- All your deals on a single page - Easy to manipulate the vie using filters - Integrates with your Highrise deals - Works really well on mobile and tablet devices, great usability - Everyone in organisation "got it" and were quick to adopt

Cons
I also have a long wish list, but appreciate that adding a load of features is likely to detract from the current simplicity and ease of use.

Rating breakdown

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Emmanuel Reyes

Basic sales pipeline application

Used occasionally for free trial
Reviewed 2018-09-18
Review Source: GetApp

Pros
Honestly, this could be used side by side by other sales pipeline applications. But Tracks can be useful for SME/SMB that still learning its sales process and still willing to learn to incorporate into existing business process.

Cons
While learning the app is easy and literally a walk in a park, user interface can still be improved including clear help tool that aids the first time users.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Tracks pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

Tracks costs $25 per month with a 30 day money back guarantee.

A 25% discount is available to those who sign up for a year.

Tracks features

API

Activity Dashboard (108 other apps)
Activity Tracking (71 other apps)
Automatic Notifications (59 other apps)
CRM Integration (135 other apps)
Collaboration Tools (61 other apps)
Contact Database (71 other apps)
Contact Management (72 other apps)
Customizable Templates (61 other apps)
Data Import/Export (69 other apps)
Email Integration (56 other apps)
Lead Capture (55 other apps)
Lead Management (72 other apps)
Real Time Data (67 other apps)
Reporting & Statistics (73 other apps)
Sales Analytics (67 other apps)
Sales Reporting (66 other apps)
Search Functionality (75 other apps)
Third Party Integration (109 other apps)
Workflow Management (55 other apps)

Videos and tutorials

Additional information for Tracks

Key features of Tracks

  • Drag n drop
  • Weekly alerts
  • Highrise integration
  • Export to Excel
  • Quick support
  • Multi-currency
  • Mobile, tablet and desktop
  • Closing dates
  • "Saveable" URLs
  • Unlimited users
  • Custom categories
  • Easy forecasting
  • Weighted values
  • Confidence levels
View All Features

Benefits

Tracks helps you keep on top of deals that are falling behind. It's a light weight sales pipeline tool that keeps you focused on what the next steps are.

Unlike other CRM there's no long forms to fill in or hoops to jump through. You can simply start adding deals from your phone, tablet or browser and we'll send you weekly alerts on which ones need some work.

It's designed to help small businesses and individuals focus on keeping pipelines healthy. And you can easily Tracks money deals won vs. deals lost.

Tracks integrates closely with Highrise CRM too giving you the power of Highrise as a contact manager and the pipleine features of Tracks.