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Close
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one CRM for fast-growing sales teams.
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Close - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Close overview
Based on 163 verified user reviews
What is Close?
By industry, Close reviewers are most commonly professionals in computer software (21%). The most frequent use case for Close cited by reviewers is CRM (70% of reviewers).
What do users say about Close pricing?
Reviewers appreciate the free trial and the ROI they see during that period, and some users report that built-in VoIP features justify the higher price. However, some reviewers find the cost high for startups, and per-user pricing expensive.
Starting price
per month
Alternatives
with better value for money
Close’s user interface
Close pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Close?
By industry, Close reviewers are most commonly professionals in computer software (21%). The most frequent use case for Close cited by reviewers is CRM (70% of reviewers).
Select to learn more
Who uses Close?
Based on 163 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Close's key features
Most critical features, based on insights from Close users:
All Close features
Features rating:
Close alternatives
Close
Starting from
9
/user
Per month
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Zoho CRM
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No pricing info
Close pricing
Pricing plans
Pricing details:
User opinions about Close price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Close's price and value, mention it in a positive light.
Users think Close offers good value for money, especially appreciating its free trial and the ROI seen during the trial period. Some users report that the included features, such as built-in VoIP, justify the higher price compared to competitors. Reviewers appreciate that it is reasonably priced for the functionality provided and find it a worthwhile investment for their business needs. However, some users say the cost is high, particularly for small startups or teams, and feel that certain features could be offered at lower price points. Some reviewers find the calling functionality and per-user pricing expensive.
, and
Close integrations (128)
Close customer support
What do users say about Close customer support?
Customer support rating:
We analyzed 27 verified user reviews to identify positive and negative aspects of Close customer support.
Widespread user sentiment highlights fast, responsive, and highly effective customer support from the Close team.
A significant portion of users praise the proactive outreach and personal attention provided by Close's support staff.
Support options
Training options
To see what individual users say about Close's customer support, check out the review snippets below.
“Great customer support, fantastic response time and a broad array of resources from the company at every level”
Rob H.
“User-friendly, great support staff that reaches out to the user, making sure they have everything they need to be more successful. ”
Richard J.
“Customer service has also been really great; within just a few days of starting the free trial I was directly contacted by one of their team members who was happy to answer any questions.”
Stefanie H.
Community Manager
Close FAQs
Close has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Close used for?
Close is the CRM built for small and growing teams who need to manage customer relationships and sales without the bloat and complexity of legacy platforms. We make it easy for founders, agencies, and business builders—especially those without a traditional sales background—to communicate, organize, and close deals all in one place. With Close, you get a tool that’s simple to use, powerful where it matters, and designed to help you focus on building real relationships, not just managing data.
Q. What are the benefits of using Close?
Q. What languages does Close support?
Close supports the following languages:
English
Q. Does Close support mobile devices?
Close supports the following devices:
Android, iPhone
Q. Does Close offer an API?
Yes, Close has an API available for use.
Q. What level of support does Close offer?
Close offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
