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BenchmarkONE
5
89
4
54
3
9
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM & Marketing for small businesses and marketing agencies.
Table of Contents
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BenchmarkONE - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
BenchmarkONE overview
What is BenchmarkONE?
BenchmarkONE is an integrated marketing automation and CRM platform that aims to helps users more effectively track and maintain both prospective and existing customers. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE is on a mission to make sure none of those hard-fought opportunities slip through the cracks.
Unlike other CRM and marketing automation solutions marketed to small businesses, BenchmarkONE is easy-to-learn and easy-to-use, even for busy small business owners. We’ll have you up and running in hours instead of weeks. Oh, and we're truly affordable for small businesses, too.
You’re running a tight ship, so when you need help, you need it now. Our friendly support team is always there when you need us. Talk to a real person and avoid getting lost in the queue.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Lead Management
Email Automation
Bugs and Issues
BenchmarkONE’s user interface
BenchmarkONE review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about BenchmarkONE?
Reviewers appreciate BenchmarkONE for its user-friendly interface, responsive customer support, and affordable pricing, especially for small businesses. They find it easy to implement, manage contacts, and run email campaigns, with many noting that it offers strong value compared to more expensive competitors. They also like the robust email marketing and automation features, as well as the helpful training resources provided.
Some say the platform lacks certain advanced features, customization options, and integrations found in larger CRMs. They mention occasional bugs, a learning curve for new users, and limitations in reporting, email design, and contact organization.
Select to learn more
Who uses BenchmarkONE?
Based on 155 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BenchmarkONE's key features
Most critical features, based on insights from BenchmarkONE users:
All BenchmarkONE features
Features rating:
BenchmarkONE alternatives
BenchmarkONE
Starting from
49
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
monday.com AI Work Platform
Starting from
9
/user
Per month
LeadSquared
Starting from
No pricing info
BenchmarkONE pricing
Pricing plans
Pricing details:
User opinions about BenchmarkONE price and value
Value for money rating:
Of 23 reviews that provide robust commentary on BenchmarkONE's price and value, mention it in a positive light.
Most reviewers indicate that BenchmarkONE offers a wide range of features and tools at a price point they find affordable compared to competitors. They say the software includes functionalities that other, more expensive platforms charge extra for, making it a cost-effective solution for small businesses. Users think the all-inclusive pricing is a significant benefit, allowing access to comprehensive features without hidden fees. Some reviewers feel the price can be high when adding additional users and mention concerns about pricing transparency. Some users report that while not the cheapest option, the value received generally justifies the investment.
, and
BenchmarkONE integrations (40)
Top integrations
BenchmarkONE customer support
What do users say about BenchmarkONE customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BenchmarkONE customer support.
Widespread user sentiment highlights the customer support team as responsive, attentive, and quick to resolve issues.
A fair number of users found the support team knowledgeable, patient, and proactive in offering guidance and training.
Multiple users appreciated prompt responses to questions and the team's willingness to assist at every step.
A portion of users valued the personal touch, frequent follow-ups, and support during onboarding and troubleshooting.
Support options
Training options
To see what individual users say about BenchmarkONE's customer support, check out the review snippets below.
“Customer support was very interested and helped me a lot with my problems.”
Maud G.
Digital Marketing & Communications Manager
“Customer service was very responsive and helpful.”
Trish G.
Director of Marketing
BenchmarkONE FAQs
BenchmarkONE has the following typical customers:
Small Business, Freelancers, Mid-size Business
These products have better value for money
Q. What level of support does BenchmarkONE offer?
BenchmarkONE offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support