Userlike Live Chat Alternatives

Zendesk Chat, formerly Zopim, lets you chat with customers on your website and give them real-time support. Read more about Zendesk Chat

REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat

LiveChat: Loved worldwide! Used by over 24,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Read more about Acobot

SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Read more about SnapEngage Increase customer engagement and convert more leads with SnapEngage.

ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors. Read more about ProProfs Chat

Single platform for sales, support and marketing. UserEnage increases conversion with automated and personalized messages in all channels. Read more about User

giosg Live Chat is a live chat solution which offers co-browsing, automated lead forms, configurable workflows, swimlanes, shopping cart integration, and more. Read more about giosg Live Chat

JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat

Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” Sales and customer support teams love Olark live chat software! We let you be yourself and talk directly to the customers on your website right now. Read more about Olark live chat We believe the more human you are, the more you’ll make customers happy. In fact, we know that Olark live chat drives business. A study by Shopify showed Olark live chat increased revenue by 48% and customer retention by 3 times. Get started with Olark in minutes. Just copy and paste an HTML snippet into your website template and then start chatting. Make Olark fit your brand by customizing all the colors, themes and text. See who’s on your website right now and know what they’re doing. Reach out and talk to them, by yourself or with targeted rules. Track every conversation with complete transcripts. Get instant feedback from customers. Know if you’re making customers happier.

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Read more about VeriShow

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on your website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale! Read more about LivePerson

Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

WhosOn Live Chat & Engagement Software is both a sales and customer service solution. Read more about WhosOn

HelpCrunch is a web & mobile customer communication platform that combines a modern live chat, email automation, and a simple help desk in one solution. Read more about HelpCrunch

UJET is an enterprise-grade SaaS solution offering a holistic support experience through voice & chat channels that customers can reach via an app, web, or IVR. Read more about UJET

HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software

Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more. Read more about Heymarket

Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk

Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

Zoho Connect is a team collaboration app,that unifies people, resources, and the apps they need. Read more about Zoho Connect

Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more. Read more about ManageEngine SupportCenter Plus

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically. Read more about Bookafy

Beekeeper is a mobile-first communication platform used for reaching and connecting everyone in an organization as well as increasing engagement. Read more about Beekeeper

BirdSeed is not only FOREVER FREE Live Chat, but also includes 11 other engagement tools that cater to early stage buyers, people want to communicate in a different way or when you aren't available - all in one button! Read more about BirdSeed

Podium is a reputation management platform that manages reviews from multiple sites for increased visibility, improved operations, & better purchase decisions. Read more about Podium

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social. Read more about Freshchat

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Chat.io is a multichannel chat platform to help companies engage with website visitors and convert them into customers, from anywhere - website, email or social. Read more about chat.io

Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock

Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Read more about Zoho SalesIQ

Genio is a cloud-based workforce optimization solution designed to streamline employee scheduling, team communication, attendance tracking, and task management. The software can be accessed on any device through the web app and native mobile apps for Android and iOS. Read more about Genio

Staffbase is a employee communication platform for internal communications in large and distributed organizations. It is built for effective internal communication with a maximum of reach and relevance. The platform can easily be extended into a nimble, user friendly Mobile Intranet. Read more about Staffbase

NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. Read more about NICE inContact We also integrate with leading CRMs like Salesforce to simplify the agent experience. NICE inContact provides you with advanced ACD, IVR and WFO tools to help create a personalized call center experience. Choose from a number of solutions to match your desired business goals or role, including Blended Predictive Dialer, Cloud PBX, and Speech Analytics software. Gather your customers from multi-channel communication sources - such as social media, chat, text, phone and email. Place them into one unified queue before skills-based routing automatically directs the call to the most appropriate agent.

FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

CRM apps are easy. There are dozens of choices. Getting your web-based CRM application to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbitant fees to a Salesforce developer for a clunky configuration that meets half of your needs. Read more about Logicbox Or you can choose a provider that will deliver a custom data model that scales your business and automates all the processes that makes your business special.

Freshcaller is a cloud call center & global phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Read more about Freshcaller

Crescendo is a content storage and management solution designed to aid businesses with sales enablement via content sharing and mobile presentation. The cloud-based tool connects with Sharepoint, Google Drive, Box, Salesforce, and OneDrive to access and present content to clients or partners. Read more about Crescendo

Miradore Online is a mobile device management (MDM) solution for iOS, Android & Windows Phone, with tools for remote deployment, device lock, data wipe and more. Read more about Miradore Online

Dropsource is a mobile application development solution to visually create powerful, data-driven, native mobile apps without the need for code. Read more about Dropsource

Awingu is a unified workspace that offers a highly secure and audited access to your company files and legacy, web and SaaS applications in a browser-based workspace, accessible via any browser, on any device. Read more about Awingu

MobileWare offers enterprise mobility management solutions which provide a cloud-based interface for organizations to manage mobile devices, with mobile lifecycle management, real-time utilization and charge data, wireless plan optimization, telecom expense management, device reporting, and more… Read more about MobileWare

Enterprise app that uses AI to understand spoken commands & proactively sends you relevant Cards, while offering an enterprise-wide Search. Read more about Now Assistant

Visage Mobile is the name you can trust to handle your telecom expense management needs. Our analysts use the best software in the industry to provide timely recommendations to save you money - and it only takes one billing cycle! You can depend on Visage Mobile to deliver a robust device procurement solution, reduce overall monthly wireless spend,… Read more about MobilityCentraland generate meaningful reporting in a fraction of the time it takes those other TEMs. Click through to schedule a demo.

We believe a text marketing service should be easy to use, easy to afford, and easy to customize. Thats why we make launching SMS marketing campaigns fun, inexpensive, and fast. With EZ Texting, you can send bulk SMS in the United States and Canada for low cost and no hassle. Read more about EZ Texting

ManageEngine Mobile Device Manager Plus is easy to deploy and secures thousands of mobile devices within your organization. Read more about Mobile Device Manager Plus

Hexnode MDM is an enterprise-level unified endpoint management solution for managing BYOD , apps, devices and security. Read more about Hexnode MDM

Device Magic replaces your organization's paper forms with custom mobile forms that function offline. Device Magic is the easiest way to automate paperwork and digitize inefficient processes with mobile forms automation. Read more about Device Magic

Fluix is a platform to streamline the document flow and communication between field teams, customers and office managers. Collect field data and analyze it in real time. Read more about Fluix

Jamf Now is a simple-to-use, cloud-based MDM solution to manage Apple devices at work. Jamf Now makes complex tasks simple so you can focus on business. Read more about Jamf Now

Mobile Field Service Management. Eradicate paper based methods, digitise all processes and make your business more efficient & productive. Read more about Klipboard

Form.com is a web-based form automation solution that enables the creation of customized forms, form deployment, and management of data collected in the forms. Read more about Form.com

Handshake is the #1 rated sales order management app for wholesale. Founded in 2010, Handshake is used by global sales teams like Bugaboo, Oxo, Silhouette Eyewear, Roland Music and many more. Use Handshake to write bigger orders, reduce order processing costs, speed up fulfillment and accelerate your team's performance. Read more about Handshake Handshake's mobile apps give you everything your team needs to write orders, fast. Make sure your reps show up to every appointment prepared with the product, inventory and customer information they need to sell intelligently. Sales managers need in-depth, real-time reporting. Know exactly how much you're selling, up to the minute. Drill down by rep, region and more. Handshake is also single, powerful website to manage the orders being placed out in the field, and a central place to make customer info and product updates. Handshake makes team and territory management easy. Sign up for a free trial today and find out why Handshake powers wholesale.

Attendify is the only event technology platform that helps you elevate the entire attendee experience. Unlike other providers, Attendify helps you set up event registration that simply works, create elegant event apps, and unlock the power of your event data. Read more about Attendify Create your registration pages quickly and easily. Use an event app that inspires networking and a better attendee journey. Unlock the power of your event data and put it to work with audiences. Simple and transparent, affordable pricing. Easily set up everything and use one dashboard to manage it all. Nearly 24/7/365 chat, email and phone support.

ProntoForms is a mobile inspection solution used by more than 3,500 businesses to collect and analyze inspection data with phones and tablets. Users can easily capture data and submit complete and accurate forms from anywhere in real time, even offline. Read more about ProntoForms Our customers leverage the solution to improve compliance, service quality, and productivity. ProntoForms is available directly from ProntoForms or via major carriers. When sold through AT&T, the solution is called AT&T Mobile Forms.

The only mobile and web app development and deployment environment with “no-code” and “low-code” development environments that allow a wide range of users to easy and quickly build sophisticated, offline-capable mobile apps with the latest smartphone features. Read more about Alpha Anywhere

Capptions is an all-in-one platform for capturing data, creating dynamic digitized workflows, building forms, managing apps, & more. The Capptions platform is designed to aid businesses in transitioning to fully digitized processes and workflows & digital forms provide a means to gather data online. Read more about Capptions

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory, reports, and more. Read more about Square Point of Sale

Diligent Messenger is a secure board communication and real-time collaboration tool designed to mitigate the risk of communication breaches and leaks. Read more about Diligent Messenger

Communifire is an enterprise social collaboration platform which empowers employees to share ideas & collaborate on content while still retaining control over who can do & see what. Everything a group needs is in one place with updates on all groups coming to users in one place too. Read more about Communifire

Noodle is a Social Intranet with a full range of applications to improve company-wide communication and collaboration.  Read more about Noodle

Quire is a modern collaborative project management tool designed especially for teams to help them achieve their ideas by breaking them into step-by-step to-dos. Read more about Quire

Zoho Meeting is a robust web conferencing solution built to manage your online meetings and webinars. Completely browser-based and no downloads required. Read more about Zoho Meeting

Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more. Read more about Zoho Cliq

KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

inSided is a highly configurable, full SaaS community platform that enables your customers to engage and help each other. Read more about inSided

TinyTake from MangoApps is a screen capture & video recording tool for Microsoft Windows & Mac, with annotations, commenting, online sharing, and YouTube upload. Read more about TinyTake

We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Read more about Vision Helpdesk

Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench

Blue Enterprise Surveys is a survey creation & management solution which offers survey scheduling, reporting & data analysis, real-time monitoring, and more. Read more about Blue Enterprise Surveys

TrueDialog is an enterprise-grade contact center SMS texting software with CRM integration designed for businesses and academia, providing a turnkey SMS platform of pre-built solutions plus an API and software development kits for building full-featured, compliant custom text messaging applications… Read more about TrueDialog

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal. Read more about Cayzu

Hippo Video is a cloud-based video management solution which includes tools for webcam, audio, and screen recording, video editing, sharing of videos through social media & help desk systems, video embedding in websites & emails, export of videos to YouTube, real-time engagement analytics, and more… Read more about Hippo Video

Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management… Read more about bpm'online CRM, Inside Sales and Customer Service Software).

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more. Read more about InvGate Service Desk

Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world. Read more about ConnectWise Control

Remote support software designed for delivering on-demand and unattended support from anywhere in the world. Read more about FixMe.IT

Distribution and B2B and B2C eCommerce companies use Systum’s CRM and platform to unify data and to improve customer service and operations. Read more about Systum

Avochato is an SMS/text messaging solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers. Read more about Avochato

SABIO is a cloud knowledge management software designed to provide companies with the technology to search & locate knowledge quickly & easily. Read more about SABIO

MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk

Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.

Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout

Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Read more about Samanage The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years.

TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupportort costs while improving the customer experience. Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster. Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.

Dixa is a cloud-based customer service platform that combines chat, email, and calls in a single interface, with real-time monitoring, built-in CRM, and more. Read more about Dixa

Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Read more about SolarWinds Take Control

Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk

Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access. Read more about Zoho Assist

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement. Read more about Whatfix

RescueAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely and solve technical issues. Read more about RescueAssist RescueAssist offers a complete remote support solution that allows you to access PC, Mac and mobile devices from your desktop or mobile device.